{"rows":20,"os":"0","page":"1","total":"5","procnotices":[{"id":"OP00432363","notice_type":"Request for Expression of Interest","noticedate":"27-May-2026","notice_lang_name":"English","notice_status":"Published","submission_deadline_date":"2026-06-17T00:00:00Z","submission_deadline_time":"14:00","project_ctry_name":"China","project_id":"P177450","project_name":"Sustainable Ecosystem Restoration and Biodiversity Conservation Project","bid_reference_no":"SXPMO-CS01","bid_description":"Project Management Consulting Services","procurement_group":"CS","procurement_method_code":"QCBS","procurement_method_name":"Quality And Cost-Based Selection","contact_address":"China","contact_ctry_name":"China","contact_email":"xmb1630@163.com","contact_name":"Xiaowen Hu","contact_organization":"Accounting Center of Shanxi Forestry and Grassland Bureau","contact_phone_no":"+86-351-3126275","submission_date":"2026-05-27T00:00:00Z","notice_text":"<p><strong><strong>REQUEST FOR EXPRESSIONS </strong></strong><strong><strong>OF INTEREST</strong></strong></p><p><strong><strong>(CONSULTING SERVICES</strong></strong><strong><strong>&nbsp;&ndash; FIRMS SELECTION)</strong></strong></p><p>&nbsp;</p><p><strong><strong>Country: </strong></strong>People&#39;s Republic of China</p><p><strong><strong>Name</strong></strong><strong><strong>&nbsp;of </strong></strong><strong><strong>Project: </strong></strong>Sustainable Ecosystem Restoration and Biodiversity Conservation Project</p><p>Loan No.: 9843-CN</p><p>&nbsp;</p><p><strong><strong>Assignment Title: </strong></strong>Project Management Consulting Services<strong>&nbsp;</strong></p><p><strong><strong>Reference No</strong></strong>. (as per Procurement Plan): SXPMO-CS01</p><p>&nbsp;</p><p>The&nbsp;Chinese Government&nbsp;has received&nbsp;financing from the World Bank&nbsp;toward&nbsp;the&nbsp;cost&nbsp;of&nbsp;the&nbsp;Sustainable Ecosystem Restoration and Biodiversity Conservation Project, and intends to apply part of&nbsp;the proceeds for Project Management Consulting Services .</p><p>The consulting services (&ldquo;the&nbsp;Services&rdquo;)&nbsp;include&nbsp;Comprehensive Project Implementation Management, Procurement and Contract Management, Financial Management, Environmental and Social Management, Project Capacity Building and Training Management, Project Result Monitoring, Project Technical Support, Establishment of a Technical Committee, Project Report Preparation, Support for World Bank Team Management Activities, etc. Total number of person-months shall&nbsp;not be less than 178 person-months. The implementation of the consulting service is expected to commence on&nbsp;the date of contract signing and continue until May 31, 2031, covering the entire project implementation period. For specific details, please refer to the Terms of Reference (TOR).</p><p>The detailed Terms of&nbsp;Reference (TOR) for the assignment&nbsp;are attached to this request&nbsp;for expressions of interest.</p><p>The Accounting Center of Shanxi Forestry and Grassland Bureau&nbsp;now invites eligible consulting firms&nbsp;(&ldquo;Consultants&rdquo;)&nbsp;to&nbsp;indicate&nbsp;their&nbsp;interest&nbsp;in&nbsp;providing&nbsp;the&nbsp;Services.&nbsp;Interested&nbsp;Consultants&nbsp;should&nbsp;provide&nbsp;information&nbsp;demonstrating&nbsp;that&nbsp;they&nbsp;have&nbsp;the&nbsp;required&nbsp;qualifications&nbsp;and&nbsp;relevant&nbsp;experience&nbsp;to&nbsp;perform&nbsp;the&nbsp;Services.&nbsp;The&nbsp;shortlisting&nbsp;criteria&nbsp;are:&nbsp;Consultants participating in bidding competition should be companies or entities with the qualifications to independently sign contracts.&nbsp;The consultant shall have completed at least 2&nbsp;consulting service contracts for project implementation management under projects financed by International Financial Institutions within the past ten&nbsp;years (2016.1.1-2025.12.31, the project completion date shall prevail). Among these, at least 1 shall have been completed for World Bank-funded projects.&nbsp;Consultants are required to provide supporting documents (scanned copies of contracts&nbsp;and&nbsp;proof of project completion, etc.).&nbsp;The project implementation management consulting team shall be composed of experts with international experience and qualifications, as well as experts with domestic experience.&nbsp;The consultant is required to develop a reasonable personnel input plan and schedule based on the specific needs of the project and their professional judgment, ensuring that the total number of person-months shall&nbsp;not be less than 178 person-months.&nbsp;Key Experts will not be evaluated at the shortlisting stage.</p><p>The&nbsp;attention&nbsp;of interested&nbsp;Consultants&nbsp;is&nbsp;drawn to&nbsp;Section&nbsp;III, paragraphs,&nbsp;3.13,&nbsp;3.15,&nbsp;and&nbsp;3.16&nbsp;of the&nbsp;World&nbsp;Bank&rsquo;s &ldquo;Procurement&nbsp;Regulations&nbsp;for&nbsp;IPF&nbsp;Borrowers&rdquo;&nbsp;September 2025&nbsp;(&ldquo;Procurement Regulations&rdquo;),&nbsp;setting&nbsp;forth the World Bank&rsquo;s policy&nbsp;on&nbsp;conflict&nbsp;of&nbsp;interest.</p><p>Consultants may associate with other firms to enhance their qualifications, but should&nbsp;indicate&nbsp;clearly&nbsp;whether&nbsp;the&nbsp;association&nbsp;is&nbsp;in&nbsp;the&nbsp;form&nbsp;of&nbsp;a&nbsp;joint&nbsp;venture&nbsp;and/or&nbsp;a&nbsp;sub-&nbsp;consultancy. In&nbsp;the&nbsp;case&nbsp;of&nbsp;a&nbsp;joint&nbsp;venture, all&nbsp;the&nbsp;partners&nbsp;in&nbsp;the&nbsp;joint&nbsp;venture&nbsp;shall&nbsp;be jointly&nbsp;and&nbsp;severally&nbsp;liable&nbsp;for&nbsp;the&nbsp;entire&nbsp;contract,&nbsp;if&nbsp;selected.</p><p>A Consultant will be selected in accordance with the Quality Cost Based Selection (QCBS) method set out in the Procurement Regulations.</p><p>Further information can be obtained at the address below during office hours&nbsp;(office&nbsp;hours<em><em>: </em></em>9:00-12:00,13:30-18:00).</p><p>Expressions of&nbsp;interest must be delivered to the address below (in person,&nbsp;or by mail, or by e-mail) by 14:00 (Beijing Time) of June&nbsp;17, 2026 .</p><ol><li>In person, or by mail: 15th Floor, South Building, Jiuling Plaza, No.21, Xisanhuan North Road, Haidian District, Beijing, China</li><li>Or by e-mail: maohongyan@chinatendering.com.cn.</li></ol><p>&nbsp;</p><p><strong>The Client:</strong></p><p>Accounting Center of Shanxi Forestry and Grassland Bureau&nbsp;Project Management Office of Sustainable Ecosystem Restoration and Biodiversity Conservation Project</p><p>Attn:&nbsp;Xiaowen Hu, Engineer</p><p>Add: Room 520, 5th Floor,&nbsp;Building A, Lihua Building, No.1 Changfeng West Street, Wanbailin District, Taiyuan&nbsp;City, Shanxi Province</p><p>Postal Code: 030000</p><p>Tel: +86-351-3126275</p><p>E-mail: xmb1630@163.com</p><p>&nbsp;</p><p><strong>The Client&rsquo;s Agent: </strong></p><p>China Capital Tendering Co., Ltd.</p><p>Attn:&nbsp;Hongyan Mao, Project Manager</p><p>Add: 15th Floor, South Building, Jiuling Plaza, No.21, Xisanhuan North Road, Haidian District, Beijing, China</p><p>Postal Code:&nbsp;100089</p><p>Tel: +86-10-67409997</p><p>Email: maohongyan@chinatendering.com.cn</p><p>&nbsp;</p><p><strong><strong>Attachment:&nbsp;</strong></strong></p><p><strong>SUSTAINABLE ECOSYSTEM RESTORATION AND BIODIVERSITY CONSERVATION PROJECT</strong></p><p><strong><strong>Project Implementation Management Consulting Services</strong></strong></p><p><strong><strong>Terms of Reference (TOR)</strong></strong></p><p>&nbsp;</p><ol><li><strong><strong><strong>Project Background</strong></strong></strong></li></ol><p>The Sustainable Ecosystem Restoration And Biodiversity Conservation Project (hereinafter referred to as the &quot;Project&quot;) is proposed to be implemented utilizing loans from the World Bank (International Bank for Reconstruction and Development) (hereinafter referred to as the &quot;World Bank&quot;) and domestic counterpart funds. The project will contribute directly to conserving globally significant biodiversity resources in China&rsquo;s Shanxi province, contributing to halting and reversing global biodiversity loss. Biodiversity provides essential ecosystem services, which are often shared widely across populations, making them difficult to monetize in ways that attract private investment. As a result, without public sector involvement, biodiversity conservation may be underfunded, leading to ecosystem degradation and loss of valuable resources. In addition, it will directly contribute to global climate change mitigation through carbon sequestration from the restoration of ecosystems and habitats. Finally, the project will generate knowledge and experience on the implementation of the GBF which can provide models for replication in other parts of China as well as globally. Knowledge generated under the project will also be disseminated to other countries facing similar challenges, especially in Africa, South and Central Asia, through the China-World Bank Group Global Center for Ecological Systems and Transitions launched in December 2024.</p><p>The Project Development Objective is (PDO) to restore priority habitats and enhance in-situ and ex-situ conservation for priority species in targeted areas of Shanxi Province.&nbsp;The project&#39;s construction content consists of two components:</p><p><strong><strong>Component 1: Investments in Ecosystem Restoration and Species Conservation. </strong></strong>The key outputs include: (i) Completion of mixed forest ecosystem planting; (ii) Installation of water points, salt points, and shelter shrubs; (iii) Establishment and operationalization of prey breeding and rewilding facilities; (iv) Protection of key habitats for priority species; (v) Establishment and operationalization of a botanical garden; (vi) Restoration of key wetlands.</p><p><strong><strong>Component 2: Strengthening Knowledge and Institutional Capacities for Biodiversity Conservation.</strong></strong>&nbsp;The key outputs include: (i) Establishment and operationalization of a data platform for monitoring priority species; (ii) Completion of biodiversity research, surveys, and assessments; (iii) Upgrading of wildlife rescue and disease control facilities; (iv) Establishment and operationalization of visitor centers and education bases; (v) Successful implementation of community outreach activities; (vi) Completion of satisfaction surveys; (vii) Implementation of training and capacity building activities; (viii) Development of technical standards, guidelines, and strategies; (ix) Conducting assessments and certifications according to the Guidelines for OECM and the IUCN Green List of Protected and Conserved Areas; (x) Successful organization of knowledge sharing and exchange activities.</p><p>The Component 1 will focus on ecosystem restoration by rehabilitating targeted priority habitats for umbrella and migratory species and combining in-situ and ex-situ conservation for other priority species. The Component 2 will generate knowledge and strengthen institutional capacities to enhance sustainability of biodiversity conservation outcomes and enable replicability and future scale-up. On-the-ground habitat restoration under Component 1 will be integrated with rigorous M&amp;E, capacity-building, public engagement, and technical assistance under Component 2 to ensure that conservation efforts in Shanxi are effective, sustainable, and scalable. Improved M&amp;E will allow for timely interventions for adaptive management and informing the development of evidence-based technical standards to enable replication; increased public awareness will enhance community support for biodiversity conservation; while strengthened capacities will support local institutions in implementing and sustaining conservation efforts beyond the project lifetime. Together, both Components will contribute to the conservation of threatened and endemic species, the resilience of ecosystems and people, and the overall health of biodiversity, so that project outcomes are effective and sustainable in the long term.</p><p>The overall implementation period for the project is from 2025 to May 31, 2031. The total planned investment is US$168 million, of which US$100 million is proposed to be financed by a World Bank loan, with the remaining funds covered by domestic counterpart funds.</p><ol><li><strong><strong><strong>Consulting Services Objectives</strong></strong></strong></li></ol><p>To ensure the smooth implementation of the project and the achievement of the development objectives jointly established by the Shanxi Provincial Government and the World Bank, the Sustainable Ecosystem Restoration And Biodiversity Conservation Project Management Office (hereinafter referred to as the &quot;Provincial PMO&quot;) proposes to utilize the World Bank loan to hire Project Implementation Management Consultants (hereinafter referred to as the &quot;Consultants&quot;) to provide project management consulting services (hereinafter referred to as the &quot;Consulting Services&quot;) throughout the entire project implementation period. The Consultants will provide support to the Provincial PMO and the PIUs in comprehensive project implementation management, knowledge learning and sharing, capacity building, and technical assistance. This support aims to ensure the project&#39;s compliance with the legal agreements signed between the Chinese government, the Shanxi Provincial Government, and the World Bank, as well as with the relevant policies, guidelines, and regulations of both the World Bank and China.</p><p>Working under the authorization of the Provincial PMO, the Consultants will carry out project implementation and management tasks, closely collaborating with all relevant project stakeholders. Their responsibilities include formulating project implementation plans, driving project execution, and facilitating timely communication and resolution of various issues arising during implementation. They will assist the Provincial PMO and PIUs in strictly adhering to the project&#39;s Loan Agreement and Project Agreement, ensuring compliance with their covenants and clauses, alongside relevant Chinese laws, regulations, and standards. The Consultants will assist the Provincial PMO and PIUs in preparing and updating the Annual Work Plan, Fund Utilization Plan, Procurement Plan, and Capacity Building Plan, and will support the PMO and PIUs in carrying out a series of activities according to these plans. They will assist the Provincial PMO and PIUs in carrying out&nbsp;in various tasks such as bidding and procurement, contract management, project mid-term review, and project completion; the Consultants will strictly implement the ESMP, coordinate the monitoring of the implementation of special plans for environment, society, resettlement, gender, labor, and occupational health and safety, and link internal and external monitoring activities;&nbsp;the Consultants will provide technical support and assistance for project design, construction, and operation to ensure high quality. They will conduct thematic training on project management, safeguard policies&nbsp;and technical topics for the Provincial PMO,&nbsp;PIUs, supervisors, and contractors; prepare and submit reports including Project Progress Reports, the Mid-term Adjustment&nbsp;Report, and the Project Completion Report, and assist the PMO in establishing a Technical Committee and conducting its related activities.</p><ol><li><strong><strong><strong>Scope of Services</strong></strong></strong></li></ol><p>The Consultant shall assist the Provincial PMO and the PIUs in carrying out the following tasks:</p><p><strong>3.1 Comprehensive Project Implementation Management</strong></p><p>Assist in the overall coordination and management of the project, working with all stakeholders to facilitate smooth project implementation in accordance with the project&#39;s legal documents, the Project Operation Manual, and relevant domestic regulations.</p><p>Assist in formulating and dynamically maintaining the project&#39;s overall and annual work plans as well as fund utilization plan, ensuring the orderly sequencing of various activities.</p><p>Improve the project organizational and institutional systems, including further clarifying work processes, task decomposition, role responsibilities, and developing relevant detailed implementation rules (e.g., for withdrawal and disbursement, contract variations, etc.), to ensure the efficiency and completeness of the project organizational structure.</p><p>Strengthen project communication and coordination. Given the numerous institutions and stakeholders involved in the World Bank-funded project, communication and coordination are challenging, with long paths for information collection, transmission, and analysis. The Consultant team will assist the Provincial PMO in internal and external project communication and coordination, enhancing the communication and coordination mechanisms among participating parties, particularly assisting the Provincial PMO in communication and coordination with the World Bank team.</p><p>Assist in carrying out communication and visibility management under the project. Support the Provincial PMO in managing the project information platform, assist in preparing publicity materials, organizing knowledge-sharing activities, implementing project communication and coordination mechanisms, and actively conducting project visibility activities.&nbsp;Undertake filing and archiving management of the records and documents of the Provincial PMO and PIUs during Project implementation.</p><p>Strengthen project schedule management, quality management, and investment control to ensure the project achieves its overall objectives for schedule, quality, and cost.</p><p><strong>3.2 Procurement and Contract Management</strong></p><p>Assist in promptly updating the Procurement Plan, reviewing the technical sections of bidding documents, and providing review comments on construction drawings, specifications, bills of quantities, equipment parameters, and TOR for consulting services provided by the PIUs; assist in reviewing procurement process documents such as bidding documents prepared by bidding agents and bid evaluation reports from Bid Evaluation Committees; track and promote the implementation progress of the Procurement Plan; assist in responding to queries and various issues raised during the bidding process; assist in reviewing contract documents and in contract negotiations.</p><p>Assist in establishing a contract management system to manage all project contracts, supervise the contract implementation process based on contract terms, and provide specific guidance; conduct reviews of contract variations, provide opinions based on relevant domestic regulations and World Bank principles, monitor implementation risks for each contract, and resolve various issues during implementation; guide the completion acceptance of contracts to ensure compliance of the acceptance process and completeness of documentation; provide procurement and contract management training.</p><p><strong>3.3 Financial Management</strong></p><p>Assist in project financial management to ensure compliance with relevant domestic policies and regulations, as well as World Bank financial management guidelines and requirements, ensuring effective use of World Bank loan and domestic counterpart funds; Assist in timely processing of loan withdrawal and disbursement, guide PIUs to establish independent account sets and manage project funds; Assist in preparing financial reports in accordance with the requirements of the Ministry of Finance and the World Bank, including unaudited interim and annual financial statements; According to the contract and relevant regulations, review and guide the disbursement application and related materials; Assist the Provincial PMO and the PIUs in preparing for the annual audit, and provide rectification suggestions for the problems found during the audit; Assist in resolving issues arising in project financial management and provide technical support for organizing financial archive materials.</p><p><strong>3.4 Environmental and Social Management</strong></p><p>Assist in the comprehensive management of the project&#39;s environmental and social aspects to ensure compliance with relevant domestic regulations and the principles and requirements of the World Bank&#39;s Environmental and Social Framework (ESF). Guide the implementation and monitoring of the Stakeholder Engagement Plan (SEP), Environmental and Social Commitment Plan (ESCP), Resettlement Action Plan (RAP), Process Framework, Social Management Plan (SMP), Gender Management Plan (GMP), Labor Management Procedure, EIA, EMP, Biodiversity Management Plan, and Pest Management Plan.&nbsp;Monitor the implementation of relevant procedures/codes of conduct, the GRM, and the incident reporting mechanism. Report on the implementation progress and issues related to these plans in the progress reports. Assist in reviewing monitoring and evaluation reports submitted by external monitoring agencies and provide comments for revision.</p><p><strong>3.5 Project Capacity Building and Training Management</strong></p><p>Assist in preparing the overall project capacity building and training plan and annual plans. Assist the Provincial PMO and PIUs in analyzing and evaluating the effectiveness of capacity building and training activities, and monitoring&nbsp;the results of the implementation of the capacity building and training plan.</p><p>Arrange for team experts to provide training to the PMO and PIUs as per their schedules. Simultaneously, lead the organization of training activities related to project management, World Bank policies, and project construction technical standards. The consultant is expected to provide a total of approximately 730&nbsp;person-days of training for personnel of the Provincial PMO and PIUs (covering topics such as project management, technical aspects, World Bank policies, etc.). During the implementation phase, the Consultant shall develop detailed plans based on actual needs, submit them to the Provincial PMO for review and approval, and then proceed with implementation.</p><p>The provisional sum&nbsp;for training&nbsp;under the contract shall&nbsp;be used to cover expenses&nbsp;directly related to training activities, including meals, venue rental, meals for trainers, training materials, transportation, and other expenses. Trainers will primarily be sourced from within the consultant&#39;s team, and their costs will be covered using the expert person-month fees.&nbsp;Training expenses shall comply with the &quot;Shanxi Provincial Government Training Fee Management Measures&quot; and other relevant provincial regulations, and shall be reimbursed based on actual invoices within the prescribed limits.</p><p>Upon completion of each training session, the consultant shall provide a summary report for that session. The summary should reflect the overall situation, outcomes, participant feedback, training expenses, participant list, lessons learned, and plans for future training activities.</p><p><strong>3.6 Project Result Monitoring</strong></p><p>Assist the Provincial PMO in conducting indicator monitoring during project implementation and after completion, based on the DMF outlined in the PAD. Establish a monitoring and reporting system for the DMF indicators, and regularly report to the Provincial PMO and the World Bank on the achievement of DMF indicators, existing issues, as well as opinions and recommendations.</p><p><strong>3.7 Project Technical Support</strong></p><p>Organize multiple industry experts to form a technical expert group, providing professional opinions and suggestions to the Provincial PMO and PIUs for various project stages. As needed, technical experts will deeply engage in key critical points such as design reviews, site supervision, completion acceptance, operational plan quality, review of research findings, and development of specifications and standards. They will fully utilize their technical expertise to participate in project decision-making and implementation, ensuring high quality in project design, construction, and operation and maintenance management.</p><p><strong>3.8 Establishment of a Technical Committee</strong></p><p>The Technical Committee will consist of approximately 15 experts at the&nbsp;academician-level and professor-level, covering key technical fields relevant to the project (e.g., biodiversity, NCL, forestry, wetlands, botanical gardens, etc.).</p><p>The Technical Committee shall, as required by the Provincial PMO and PIUs, organize meetings at least once a year, responsible for conducting high-level seminars, reviewing overall technical schemes, and conducting site visits&nbsp;(each meeting lasting approximately 3 days, with around 40 participants in discussions/training sessions). The Technical Committee will ensure the incorporation of national and international best practices during project implementation and promote the widespread dissemination and sharing of project knowledge and experiences within Shanxi, across China, and internationally.</p><p>Within 3 months of the consultant&#39;s mobilization, an agreement shall be reached with the Provincial PMO regarding the composition and activity plan of the Technical Committee. The establishment of the Technical Committee shall be completed within 6 months.</p><p>The provisional sum for the Technical Committee under the contract will be used to cover expenses&nbsp;directly related to its establishment and seminar activities. This includes expert fees (covering person-month fees, meals, round-trip transportation), venue rental for seminars, participant-related expenses (meals, accommodation, etc.) and other associated expenses. The expenses for Technical Committee activities shall comply with relevant central and local regulations pertaining to science or technical research activities.</p><p><strong>3.9 Project Report Preparation</strong></p><p>In accordance with the requirements of the Loan Agreement and Project Agreement, assist the Provincial PMO in preparing and submitting relevant reports required by the World Bank and the PMO. These include the Consulting Services Inception Report, Project Progress Reports, Mid-term Adjustment&nbsp;Report (if any), Project Completion Report, Semi-annual and Annual Financial Statements/Reports, Environmental and Social Internal Monitoring Reports, Resettlement Internal Monitoring Reports, etc. Also, assist the PMO in the preparation and submission of the Annual Work Plan.</p><ol><li>The Consulting Services Inception Report shall include the understanding of the project, the composition and responsibilities of the consultant&#39;s experts, an outline of the consulting service tasks and deliverables, a description of the project management approach, and the personnel input plan.</li><li>The Project Progress Reports shall cover the overall project progress during the reporting period, encompassing contract procurement and management, withdrawal and disbursement, environmental and social management, results indicator monitoring, capacity building and training, along with necessary annexes and appendices, meeting World Bank&rsquo;s&nbsp;requirements.</li><li>The Mid-term Adjustment&nbsp;Report shall include a summary of the initial project implementation phase, describe the content and reasons for mid-term adjustments, update the procurement plan, investment estimates, financial and economic analyses, evaluate&nbsp;results indicators, update environmental and social documents, and summarize lessons learned, all in compliance with&nbsp;World Bank&rsquo;s&nbsp;requirements.</li><li>The Project Completion Report shall provide a comprehensive summary of the entire project, analyze the actual completion of project activities and the achievement of results indicators, and evaluate the overall project performance, in line with World Bank&rsquo;s&nbsp;requirements.</li><li>Consultants shall assist the provincial PMO&nbsp;and PIUs in timely preparing and submitting unaudited semi-annual project financial statements, annual financial statements, and audited annual financial reports to the World Bank.</li><li>Incorporate the external monitoring reports on environment, society, and resettlement as annexes to the Project Progress Reports, Mid-term Adjustment Report, and Project Completion Report.</li><li>Assist the PMO in preparing and updating documents such as the Annual Work Plan, Fund Utilization Plan, Procurement Plan, and Capacity Building and Training Plan, as required by the Project Operation Manual.</li></ol><p><strong>3.10 Support for World Bank Team Management Activities</strong></p><p>In accordance with the requirements of the Provincial PMO, provide translation and assist in handling correspondence with the World Bank and relevant project documents. Assist in preparing for World Bank missions and support the implementation of specific tasks (or actions) required by the World Bank&#39;s MOU.</p><ol><li>Assist the Provincial PMO in communicating with the World Bank on project management matters, implementing relevant requirements and actions, and translating correspondence and materials exchanged between parties.</li><li>Assist the Provincial PMO in preparing reports and PowerPoint presentations for World Bank supervision missions, and draft itineraries for mission activities.</li><li>Assist the Provincial PMO in arranging logistics for World Bank missions, participate in the mission activities, and translate the World Bank&#39;s MOU.</li><li>Take minutes during discussions with the World Bank mission, summarize key points, and submit them to the Provincial PMO. Assist the Provincial PMO and PIUs in carrying out the specific tasks (or actions) outlined in the MOU.</li></ol><ol><li><strong><strong><strong>Qualifications for Consulting Services Consultants</strong></strong></strong></li></ol><p><strong>4.1 General Requirements for Consultants</strong></p><p>Consultants participating in bidding competition should be companies or entities with the qualifications to independently sign contracts.</p><p>The consultant shall have completed at least 2&nbsp;consulting service contracts for project implementation management under projects financed by International Financial Institutions within the past ten&nbsp;years (2016.1.1-2025.12.31, the project completion date&nbsp;shall prevail). Among these, at least 1 shall have been completed for World Bank-funded projects.&nbsp;Consultants are required to provide supporting documents (scanned copies of contracts&nbsp;and&nbsp;proof of project completion, etc.).</p><p><strong>4.2 Consultant Input and Person-Month Allocation</strong></p><p>The project implementation management consulting team shall be composed of experts with international experience and qualifications, as well as experts with domestic experience.</p><p>The consultant is required to develop a reasonable personnel input plan and schedule based on the specific needs of the project and their professional judgment, ensuring that the total number of person-months shall&nbsp;not be less than 178 person-months.</p><p><strong>4.3 Expert Qualification Requirements and Tasks</strong></p><p><strong><strong>1) Team Leader / Project Management Expert.</strong></strong>&nbsp;This expert shall have at least 15 years of experience in managing the implementation of projects financed by international financial institutions, coupled with sound international exposure and qualifications. They shall have successfully served as the Project Management Team Leader during the implementation phase of at least 3&nbsp;such projects, at least 1&nbsp;of which shall be World Bank-funded projects. The expert shall hold a bachelor&#39;s degree or higher in project management or engineering, and have good English speaking and writing skills. The Team Leader will lead the entire consultant team in providing comprehensive management assistance to the Provincial PMO and PIUs throughout the project implementation process. Key responsibilities include:</p><ol><li>Planning and organizing the consultant team to complete the consulting service tasks specified in Section 3.1. Assisting the PMO in developing detailed project implementation schedules, work plans, and implementation approaches&nbsp;for key project activities in accordance with World Bank project management requirements, providing continuous assistance to the Provincial PMO and PIUs in all aspects of project implementation management.</li><li>Guiding and organizing the consultant team to update project documents as needed based on project implementation progress. This includes the Project Procurement Plan, Operational Manual, as well as Contract Management Manual, Financial Management Manual, etc., ensuring they remain aligned with actual project implementation management needs.</li><li>Preparing the consultant team&#39;s annual work plans, ensuring timely and effective provision of specialized consulting services according to project advancement needs. Summarizing and evaluating the completion status of the previous year&#39;s work plan, identifying and assessing project risks, promptly reporting to the Provincial PMO&nbsp;with&nbsp;recommendations&nbsp;and suggestions.</li><li>Reviewing various reports prepared by the consultant team&#39;s experts and assisting the Provincial PMO in submitting World Bank-required reports on time.</li><li>Guiding and organizing the project consultant team to establish a project management information system. This includes internal procedures for routine data and document archiving, and information management related to procurement, payments, contracts, environmental and social monitoring, results indicator monitoring, and various reports between the Provincial PMO and PIUs.</li><li>Arranging for the consultant team to provide timely assistance to the Provincial PMO and PIUs during World Bank missions, ensuring the smooth completion of missions. Supporting the Provincial PMO in maintaining communication with the World Bank and overall project management.</li><li>Providing training related to project implementation management for the Provincial PMO and PIUs.</li><li>Leading the project management consultant team in assisting the Provincial PMO and PIUs with other tasks related to project implementation management.</li></ol><p><strong><strong>2) Deputy Team Leader / Project Management Expert.</strong></strong>&nbsp;This expert shall have at least 10&nbsp;years of project management experience, including over 5&nbsp;years of experience managing projects financed by international financial institutions. They must have consulting experience during the implementation phase of at least 3 international financial institutions-funded projects, including 1 World Bank-funded project, and have served as Team Leader or Deputy Team Leader in at least 2 of these projects. The expert shall hold a bachelor&#39;s degree or higher in project management&nbsp;or engineering,&nbsp;and have good English speaking and writing skills. Key responsibilities include:</p><ol><li>Assisting the Team Leader in completing the consulting service tasks specified in Section 3.1. Supporting the Team Leader in helping the Provincial PMO and PIUs develop detailed project implementation schedules, work plans, and implementation methodologies for key project activities based on the overall implementation plan and World Bank project management requirements, providing continuous assistance to the PMO in all aspects of overall project management.</li><li>Focusing on managing the overall progress of each project phase&nbsp;(including design, procurement, implementation, etc.), assisting the Provincial PMO and PIUs in resolving various issues arising during project implementation, and providing expert opinions and recommendations.</li><li>Assisting the Provincial PMO in reviewing withdrawal and disbursement applications submitted by PIUs, including supporting documents required domestically and by the World Bank, with a focus on verifying the alignment and compliance of withdrawal and disbursement applications with contract provisions and project progress.</li><li>Assisting the Team Leader in assessing the overall project implementation progress, comprehensively identifying and evaluating various risks during implementation (e.g., scope, schedule, cost, quality), promptly reporting to the Provincial PMO&nbsp;with&nbsp;targeted response recommendations&nbsp;and suggestions.</li><li>Assisting the Team Leader in preparing and submitting various project reports on time as required by the PMO and the World Bank, together with other experts in the consulting team, focusing on content related to overall project scope, progress, payments, achievement of performance indicators, contract compliance, etc.</li><li>Assisting the Provincial PMO and PIUs in establishing and improving the project quality management system, monitoring the effective execution of quality management processes, and ensuring project outcomes meet established standards and requirements.</li><li>Assisting the Team Leader in reviewing annual plans and phase plans prepared by PIUs based on the overall project plan. Monitoring the progress of each task&nbsp;at various stages against the plans through data analysis and milestone checks, identifying and coordinating solutions to problems encountered during project advancement.</li><li>Jointly reviewing contract variation documents with the Contract Management Expert, assessing the impact of variations on project objectives, budget, and schedule from an overall project management perspective, and promptly identifying and reporting issues related to contract variations.</li><li>Participating in project phase acceptance and final project acceptance activities as required by the Provincial PMO and PIUs, ensuring the acceptance process is standardized and results meet project objectives.</li><li>The Deputy Team Leader&nbsp;will be responsible for assisting the PMO&nbsp;in communication and visibility activities under the project, assisting to establish communication and coordination mechanisms, developing visibility plans, and coordinating the dissemination of project promotions and outcomes.</li><li>Providing assistance during World Bank missions, assisting&nbsp;the Provincial PMO and PIUs respond to the World Bank&#39;s concerns and questions regarding overall project management and implementation progress.</li><li>Providing training related to project management (schedule, quality, and cost) for the Provincial PMO and PIUs.</li><li>Assisting the Provincial PMO and PIUs in completing other tasks related to overall project management.</li></ol><p><strong><strong>3) Procurement and Contract Management Expert.</strong></strong>&nbsp;This expert shall hold a bachelor&#39;s or higher degree in engineering, management, or a related field, with at least 10 years of relevant experience and professional knowledge in procurement and contract management;&nbsp;the expert shall have served as Procurement or&nbsp;Contract Management Expert during the implementation phase of at least 3 international financial institution loan projects, including at least 1 World Bank loan project.They shall be proficient in the policies, regulations, procedures, and requirements of both the World Bank and China regarding procurement and contract management. This expert will serve as the core technical support for project procurement and contract management, providing technical assistance throughout the project lifecycle from procurement planning to contract completion:</p><ol><li>Assisting the Provincial PMO and PIUs in establishing an efficient and feasible procurement and contract management system covering the entire project cycle.</li><li>Leading the review and updating of the overall project Procurement Plan based on project implementation and adjustments, and assisting the Provincial PMO in preparing and updating the annual Procurement Plan.</li><li>Guiding the Provincial PMO and PIUs in rationally dividing contract packages and optimizing procurement strategies based on the approved preliminary design.</li><li>Working closely with the Provincial PMO, PIUs, and bidding agents to establish a procurement progress monitoring system, analyzing potential issues at various procurement stages, and assess and enhance procurement efficiency.</li><li>Assisting in reviewing the technical sections of bidding documents, including design schemes, technical specifications, bills of quantities, equipment lists and parameters, and TOR for consulting services, providing professional review comments.</li><li>Assisting the Provincial PMO and PIUs in reviewing bidding documents prepared by bidding agents and bid evaluation reports submitted by Bid Evaluation Committees, ensuring their compliance and quality.</li><li>Assisting in handling queries, complaints, and other issues arising during the procurement process, providing professional solutions and response recommendations.</li><li>Assisting the Provincial PMO and PIUs in reviewing draft contract documents and, as needed, participate deeply in contract negotiations.</li><li>Guiding and supervising contract implementation to ensure PIUs strictly adhere to contract terms and relevant regulations.</li><li>Jointly with the Deputy Team Leader/Project Management Expert, reviewing construction documentation, withdrawal and disbursement&nbsp;materials, contract variation requests, project completion acceptance data, etc., to ensure their compliance, completeness, and accuracy.</li><li>Conducting in-depth analysis of the necessity, reasonableness, and cost-effectiveness of contract variations, conducting field inspections for variation requests, and professionally assess the reasonableness of new composite unit rates.</li><li>Assisting in resolving disputes and issues arising during contract execution, propose handling recommendations, and be responsible for responding to contract management-related inquiries from relevant government departments and the World Bank.</li><li>Be responsible for writing the procurement and contract management sections of the Project Progress Reports, Mid-term Adjustment&nbsp;Report (if any), Project Completion Report, and other required reports.</li><li>Providing professional training and capacity building activities for the Provincial PMO, PIUs, and other stakeholders, covering the entire process from procurement planning, bidding document preparation, contract management, to dispute resolution.</li><li>Assisting the Provincial PMO and PIUs in completing the final completion acceptance for all contracts.</li><li>Completing&nbsp;other related tasks assigned by the Provincial PMO, PIUs, and the Team Leader/Deputy Team Leader.</li></ol><p><strong><strong>4) Cost Engineering Specialist.</strong></strong><strong>&nbsp;</strong>This expert should hold a bachelor&#39;s or higher degree in engineering cost, engineering management, or a related field. They must possess experience in engineering&nbsp;cost, with over 10 years of relevant work experience in engineering cost. They should be familiar with domestic regulations and pricing benchmarks for engineering costs and hold a Level 1 Registered Cost Engineer qualification. This specialist will be fully involved in and responsible for the project&#39;s investment and cost management:</p><ol><li>Establish a full-cycle cost control framework based on the requirements of the international financial institution loan project and the project&#39;s actual conditions, providing professional technical guidance for project cost control.</li><li>Assist in resolving various cost-related problems during the bidding process, including the setup of measurement and payment terms, pricing benchmarks, response to market price fluctuations, analysis of abnormal bid prices, etc.</li><li>Review the bill of quantities to ensure compliance with both domestic and World Bank bidding document requirements. Provide written comments and revision suggestions regarding issues in the list preparation.</li><li>Review the engineering measurement documents submitted by the construction contractor.</li><li>For new materials, equipment, construction methods, and sub-projects that arise during project implementation, review the reasonableness of new prices and provide review comments.</li><li>Assist the Deputy Project Leader and Contract Specialist in reviewing various contract changes and work scope adjustments, analyzing the economic impact of changes from a cost perspective, and proposing cost optimization suggestions.</li><li>During the project mid-term adjustment phase, be responsible for reviewing the reasonableness of the cost estimates (or budgets) for new project additions from a cost perspective.</li><li>Assist in conducting training related to project cost and cost management.</li><li>Review the final account report and final completion settlement report, providing professional review comments.</li><li>Complete other tasks assigned by the Project Leader.</li></ol><p><strong><strong>5</strong></strong><strong><strong>) Financial and Economic Expert. </strong></strong>This expert shall hold a bachelor&#39;s degree in financial management, accounting, or a related field, possess a Certified Public Accountant certificate or equivalent financial management certification, and have over 10 years of experience in project financial management. As a financial management expert, they shall have participated in at least 3 projects financed by international financial institutions, including 1&nbsp;World Bank-funded projects, and be familiar with World Bank and domestic financial management policies and regulations, financial risk assessment, and the requirements and processes for preparing or auditing financial statements. Key responsibilities include:</p><ol><li>Assisting the Provincial PMO in updating the project&#39;s Financial Management Manual and discussing specific contents with the finance department to ensure compliance with foreign loan project requirements and local financial management regulations.</li><li>Establishing and improving a sound project financial management system, including workflows for internal controls, accounting and financial reporting, withdrawal application and processing procedures, contract payments, budget preparation, and implementation monitoring.</li><li>Guiding PIUs in setting up accounting books that meet loan project requirements, instructing them on financial statement preparation, and assisting the Provincial PMO in collecting, consolidating, and organizing financial statements and documents.</li><li>Assisting in reviewing withdrawal application materials submitted by PIUs.</li><li>Assisting the PMO and PIUs in preparing for project audits, preparing consolidated financial statements, and assisting in formulating responses to audit findings and corrective action plans.</li><li>Assisting the Provincial PMO and PIUs in managing financial archives and documentation.</li><li>Be responsible for writing the financial management-related chapters in project progress reports, verifying compliance with financial covenants; assisting the Provincial PMO in responding to World Bank inquiries regarding project withdrawals, expenditures, and other financial management issues.</li><li>Conducting financial and economic analyses as required by the World Bank for the Mid-term Adjustment&nbsp;Report and Project Completion Report, including financial sustainability analysis to assess the project&#39;s overall financial sustainability and debt repayment capacity; preparing the economic evaluation chapter, comparing results with the project appraisal&#39;s economic assessment.</li><li>Providing financial management training as needed during different project implementation stages.</li><li>Completing&nbsp;other tasks assigned by the Provincial PMO, PIUs, and the Team Leader/Deputy Team Leader.</li></ol><p><strong><strong>6</strong></strong><strong><strong>) Environmental Management Expert.</strong></strong><strong>&nbsp;</strong>This expert shall hold a bachelor&#39;s degree in environmental engineering, environmental science, or other related fields, with at least 10 years of environmental management experience on projects financed by international financial institutions, having participated as an environmental management expert in at least 3&nbsp;such projects, one&nbsp;of which shall be World Bank-funded. The expert shall be familiar with Chinese environmental policies, regulations, and relevant standards, proficient in the World Bank&#39;s Environmental and Social Framework and related safeguard policies and requirements. Fluency in written and spoken Chinese and English is required. Key responsibilities include:</p><ol><li>Guiding IAs/PIUs in implementing the project&#39;s EMP and related annexes, clarifying the main tasks and responsibilities of various stakeholders during project construction and operation phases regarding environmental management, particularly concerning environmental impacts and mitigation measures; confirming the responsible persons and specific workflows and timelines for environmental management implementation by the PMO and IAs/PIUs.</li><li>Conducting site inspections of construction sites and operational facilities to understand&nbsp;the EMP implementation status, guiding project stakeholders in resolving on-site environmental issues, and supplementing necessary environmental mitigation measures.</li><li>Conducting field checks to verify the adequacy of the GRM, including the assignment of responsible personnel, timely public disclosure of such mechanisms, and their effective operation. Addressing any issues or inquiries related to GRM.</li><li>Guiding project stakeholders in conducting environmental public participation and consultation activities according to the project&#39;s Stakeholder Engagement Plan and EMP, introducing project environmental management methods and measures, collecting opinions and suggestions from affected people in the project area regarding environmental protection and management measures, and assisting the PMO in responding to related queries.</li><li>Assisting IAs/PIUs in reviewing Environmental Monitoring/Testing&nbsp;Reports for construction sites and operational facilities submitted by third parties (or external environmental monitoring agencies), discussing identified issues, and providing guidance.</li><li>Providing training to project stakeholders on the World Bank&#39;s Environmental and Social Framework (environmental aspects) and the project&#39;s EMP, explaining the World Bank&#39;s environmental management principles, standards, and requirements, as well as specific project environmental management content, requirements, mitigation measures, and internal environmental monitoring methods, and clarifying the project GRM.</li><li>Based on the Environmental Monitoring/Testing Reports from construction sites and operational facilities, the External Environmental Monitoring Reports submitted by third parties, and field inspections conducted by environmental management expert, preparing the environmental management section of progress reports (with third-party reports as annex) for submission to the World Bank and the PMO for review. Assisting the PMO in responding to the World Bank&#39;s review comments and in revising and finalizing the reports.</li><li>Collaborating with the consultant team to be responsible for writing the chapter or annex related to environmental management in the Project Progress Reports, Mid-term Adjustment&nbsp;Report (if any), and Project Completion Report, as well as an independent environmental monitoring and evaluation report upon project completion.</li><li>Completing&nbsp;other tasks assigned by the Provincial PMO, PIUs, and the Team Leader/Deputy Team Leader.</li></ol><p><strong><strong>7</strong></strong><strong><strong>) Social, Gender, and Resettlement Expert.</strong></strong>&nbsp;This expert shall hold a bachelor&#39;s or higher degree in social sciences, anthropology, public policy studies, or a related social science field, with at least 10&nbsp;years of experience working on social, gender, or resettlement aspects of projects financed by international financial institutions (IFIs), having served as an expert in social development, resettlement, community development, or related fields for at least 3&nbsp;IFI-funded projects, 1&nbsp;of which shall be World Bank-funded projects. The expert shall be familiar with Chinese resettlement policies, regulations, and relevant standards, proficient in the requirements of the World Bank&#39;s Environmental and Social Framework, and knowledgeable about community development and process frameworks. Fluency in written and spoken Chinese and English is required. Key responsibilities include:</p><ol><li>Guiding the Provincial PMO and PIUs in establishing and operating an effective social and resettlement management system. This includes clarifying responsibilities, specific workflows, deliverables, and timelines for implementing the Resettlement Management Framework, Resettlement Action Plan, Social Management Plan, Gender Management Plan, Process Framework, and Stakeholder Engagement Plan.</li><li>Tasks&nbsp;related to the Resettlement Action Plan:<ol><li>Guiding and supervising the PIUs in systematically carrying out all processes according to the approved Resettlement Action Plan. This includes land acquisition, asset surveys, compensation standard calculations, disbursement of compensation funds, and livelihood restoration support.</li><li>Conducting regular field visits to project land acquisition impact areas to verify the scope of impacts and the implementation status of resettlement measures (e.g., whether compensation is full and timely, whether relocation is proceeding smoothly, whether living standards are restored or improved).</li><li>Assisting in resolving various complex issues and disputes arising during land acquisition, relocation, and resettlement.</li></ol></li><li>Tasks&nbsp;related to Social and Gender aspects:<ol><li>Guiding and supervising the PIUs in implementing&nbsp;the Stakeholder Engagement Plan, Social Management Plan, and Gender Management Plan, and providing guidance on any issues encountered.</li><li>Guiding the PIUs in the continuous identification of potential social and gender impacts during project design, construction, and operation phases, and in developing or adjusting corresponding mitigation measures.</li><li>Conducting site inspections of construction sites, operational facilities, and surrounding areas to gain first-hand understanding of the implementation status of the Social Management Plan and Gender Management Plan.</li></ol></li><li>Guiding and supervising the preparation and signing of Community Agreements for collectively owned land, ensuring they meet World Bank&rsquo;s requirements and that affected communities are properly identified and compensated.</li><li>Guiding and supervising the PIUs in their work according to the Process Framework, ensuring communities affected by restricted access to protected areas are properly identified and compensated.</li><li>Guiding and supervising the operation and effectiveness evaluation of the project GRM, ensuring it is accessible and has designated personnel responsible for its management. Reviewing and analyzing complaints, feedback, and suggestions collected through the GRM and engagement activities, and guiding the PMO in developing and implementing targeted responses and improvement measures.</li><li>Reviewing and providing guidance on activities carried out by project stakeholders according to the Stakeholder Engagement Plan, such as community meetings, focus group discussions, and information disclosure, ensuring the affected people&#39;s rights to information, participation, and supervision.</li><li>Assisting the PMO in reviewing Social and Resettlement External Monitoring Reports submitted by third parties (or external monitoring agencies) and providing review comments.</li><li>Collaborating with the consultant team to be responsible for writing the chapters or annexes related to social, gender, and resettlement management in the Project Progress Reports, Mid-term Adjustment&nbsp;Report (if any), and Project Completion Report, as well as an independent internal monitoring and evaluation report on project completion resettlement.</li><li>Providing training on World Bank social, community development, and resettlement policies as needed during different project implementation stages.</li><li>Completing&nbsp;other tasks assigned by the PMO, PIUs, and the Team Leader/Deputy Team Leader.</li></ol><p><strong><strong>8</strong></strong><strong><strong>) Results Monitoring Expert. </strong></strong>This expert shall hold a bachelor&#39;s degree or higher in project management, public management, engineering, or a related field, shall&nbsp;have at least five years of experience in performance monitoring or results framework monitoring for international financial organization-funded projects, and shall have undertaken performance monitoring/results framework monitoring tasks in at least two such projects, including at least one World Bank-funded project. The expert shall be familiar with the results frameworks and indicator monitoring methodologies and specific requirements of international financial organizations. Fluency in written and spoken Chinese and English is required. Key responsibilities include:</p><ol><li>Assisting&nbsp;the PMO&nbsp;in developing an implementation plan for monitoring the project&#39;s DMF based on the Project Appraisal Document, and clarifying&nbsp;the definitions of monitoring indicators, the responsible parties for each indicator, and the respective target values with project implementation units.</li><li>Assisting&nbsp;the PIUs&nbsp;in designating responsible personnel for DMF monitoring and defining specific workflows and timelines. Ensuring&nbsp;that each responsible party understands their tasks and responsibilities, as well as the result indicators corresponding to the project activities they need to complete.</li><li>In accordance with the DMF monitoring implementation plan, collecting&nbsp;and organizing&nbsp;indicator monitoring data, compare it with baseline data, assessing&nbsp;project implementation performance, guiding&nbsp;project stakeholders in resolving issues encountered during implementation, and providing&nbsp;recommendations to ensure the achievement of target values for project result indicators.</li><li>Follow up with the Provincial PMO&nbsp;on monitoring and research outcomes from third-party teams, such as beneficiary satisfaction surveys, effectiveness monitoring, and thematic studies, and update relevant indicators in the project&#39;s Results Framework accordingly.</li><li>Providing&nbsp;training to the PMO&nbsp;and PIUs on the World Bank&#39;s Results Framework, monitoring indicators, and indicator definitions. Assisting&nbsp;stakeholders in understanding the relationship between project activities and result indicators, explain the responsible units, frequency, and methods for result indicator monitoring, and clarify the importance of achieving target values for overall project performance evaluation.</li><li>Collaborating&nbsp;with the consulting team to draft the results indicator monitoring and evaluation sections or annexes of the Project Progress Report, Mid-Term Adjustment Report (if applicable), and Project Completion Report, as well as an independent project results indicator monitoring and evaluation report.</li><li>Completing other tasks assigned by the Provincial PMO, PIUs, or the Team Leader/Deputy Team Leader.</li></ol><p><strong><strong>9</strong></strong><strong><strong>) Labor and Occupational Health and Safety (OHS) Expert.</strong></strong>&nbsp;This expert shall hold a postgraduate or higher degree in occupational health and safety, labor science, human resource management, or a related field. They shall be familiar with Chinese labor regulations, occupational health and safety standards, and possess expertise in the World Bank&#39;s Environmental and Social Framework (ESS2). The expert should have participated in at least 2&nbsp;international financial organization-funded&nbsp;projects, having been responsible for the labor and OHS management components. Fluency in written and spoken Chinese and English is required. Key responsibilities include:</p><ol><li>Assisting the Provincial PMO and PIUs in implementing the Labor Management Procedure and Occupational Health and Safety Management Plan, ensuring working conditions for all project personnel (including direct project employees and workers under all contract packages) comply with relevant domestic laws and regulations and World Bank&rsquo;s&nbsp;requirements.</li><li>Guiding and supervising the implementation of the Labor Management Procedure and Occupational Health and Safety Management Plan, including but not limited to worker recruitment procedures, working conditions (working hours, remuneration), and OHS policies and procedures.</li><li>Ensuring that requirements related to labor management and occupational health are incorporated into bidding documents.</li><li>Conducting systematic OHS risk assessments and site inspections at project construction sites, identifying potential risks of injury, illness, and accidents, and proposing specific risk mitigation measures and recommendations.</li><li>Providing training on labor, occupational health, and safety for project management personnel, contractors, workers, and project-related forest rangers.</li><li>Assisting in establishing an effective labor grievance mechanism and providing guidance on handling labor-related incidents.</li><li>Ensuring that the Labor Code of Conduct, as well as the Forest Ranger Work Procedures and Codes of Conduct contained in the Project Operational Manual (POM), are properly applied, and provide relevant training and guidance;</li><li>Be responsible for writing the chapters or annexes related to labor and occupational health and safety in Project Progress Reports, Mid-term Adjustment&nbsp;Report (if any), and Project&nbsp;Completion Report.</li><li>Completing other related tasks assigned by the Provincial PMO, PIUs, and the Team Leader/Deputy Team Leader.</li></ol><p><strong><strong>10</strong></strong><strong><strong>) Biodiversity Expert.</strong></strong>&nbsp;This expert shall hold a postgraduate or higher degree in forestry, botany, biodiversity, wetlands, or similar fields, with at least 10 years of investigation, research, or project implementation experience related to the ecological environment, forestry vegetation, and wetlands in North China, with demonstrable professional achievements. This expert shall be familiar with and mastery of domestic and&nbsp;international biodiversity conservation concepts is essential. Have good English writing and speaking skills. This expert will serve as the core technical specialist and strategic advisor in the field of biodiversity conservation for the project, ensuring coordination among various technical activities and reviewing and ensuring the quality of biodiversity-related project deliverable. Key responsibilities include:</p><ol><li>Providing strategic guidance on the project&#39;s overall technical direction, outcome refinement, and experience dissemination from the perspectives of the World Bank and national biodiversity conservation strategies, ensuring project activities align with biodiversity conservation objectives.</li><li>As the technical lead within the consultant team, assisting the Team Leader and other technical experts in chairing cross-disciplinary and cross-sectoral review meetings, and providing technical guidance and necessary technical training to the Provincial PMO and PIUs.</li><li>As the technical lead within the consultant team, supporting and assisting the Technical Committee in its work.</li><li>Assisting the Provincial PMO and PIUs in reviewing project designs, biodiversity-related plans, and research outcomes, including adaptive management measures, and providing professional technical guidance&nbsp;to the Team Leader and relevant institutions. Superviseing&nbsp;and ensuring the consistency of technical approaches across the project and its target areas, while adapting to local conditions to achieve the biodiversity conservation project goals.</li><li>Identifying key technical issues, solving problems, and developing response measures based on field observations, monitoring data, and report conclusions to assist in managing project risks.</li><li>Guiding the systematic refinement and translation of project technical achievements, assisting the PMO in reviewing relevant technical standards, guidelines, and strategies to ensure output quality and broad applicability.</li><li>Participating in key project meetings (e.g., World Bank missions, mid-term reviews) as needed, assisting the Team Leader in responding to inquiries from various stakeholders from the overarching perspective of biodiversity conservation, and participating in related management responses.</li><li>Completing&nbsp;other tasks assigned by the PMO, PIUs, and the Team Leader/Deputy Team Leader.</li></ol><p><strong><strong>11</strong></strong><strong><strong>) Animal (</strong></strong><strong><strong>North China </strong></strong><strong><strong>L</strong></strong><strong><strong>eopard</strong></strong><strong><strong>) Expert.</strong></strong>&nbsp;This expert shall hold a postgraduate or higher degree in zoology, animal habitat and protected areas, wildlife environmental protection, or similar fields, with at least 10 years of experience in investigation, research, or project implementation related to the ecological environment and habitat protection of the North China Leopard&#39;s habitat or protected areas, with demonstrable professional achievements. This expert shall&nbsp;have good English writing and speaking skills. Key responsibilities include:</p><ol><li>Collaborating closely with the design team to conduct comprehensive technical assessments of project design schemes (e.g., habitat protection, corridor restoration, NCL monitoring), providing professional technical opinions and suggestions for key design elements.</li><li>Assisting the Provincial PMO and PIUs (Zhongtiao, Yangcheng, Heshun and Wenxi) in reviewing the technical sections of bidding documents submitted by the Client or design institutes, providing written professional comments. This includes technical specifications and bills of quantities for civil works contracts related to wildlife habitats or priority species key habitats, prey breeding and rewilding facilities, wildlife rescue and disease control facilities, etc., as well as equipment lists and parameters for equipment contracts.</li><li>Assisting the Provincial PMO and PIUs (Zhongtiao) in developing TOR for specific thematic studies and reviewing related research outcomes prepared by others (e.g., on NCL genetic diversity, human-wildlife conflict mitigation, habitat carrying capacity assessment, habitat quality monitoring, population genetic monitoring, prey reintroduction and rewilding), providing professional technical guidance to ensure technical quality.</li><li>Providing professional opinions and suggestions on new construction content proposed during the project mid-term adjustments, assisting IAs/PIUs in optimizing project components from a technical perspective.</li><li>Evaluating effectiveness of project construction from a professional standpoint and promptly identifying risks during project implementation.</li><li>Be responsible for writing the professional technical sections of Project Progress Reports, Mid-term Adjustment Report (if any), and Project Completion Report.</li><li>Providing training to the PMO and PIUs on topics such as habitat restoration and technical standards for rewilding facilities, as required.</li><li>Completing other tasks assigned by the PMO, PIUs, and the Team Leader/Deputy Team Leader.</li></ol><p><strong><strong>1</strong></strong><strong><strong>2</strong></strong><strong><strong>) Plant Protection Expert. </strong></strong>This expert shall hold a postgraduate or higher degree in botany, horticulture, ecology, forestry, or related fields, with at least 10 years of practical experience or research in plant species in-situ and ex-situ conservation, botanical garden planning and design, plant introduction and acclimatization, plant maintenance management, and plant diversity conservation, supported by relevant publications or participation in significant projects. This expert shall&nbsp;have good English reading, writing, and communication skills for reviewing and translating English literature and engaging in international exchanges and cooperation.</p><ol><li>Working closely with the design team to professionally assess the overall design scheme for the Yangcheng Taihang Mountain Botanical Garden, focusing on plant configuration, specialized garden design, greenhouse design, and landscape ecology. Provide professional technical advice to ensure designs comply with scientific principles and practical needs.</li><li>Reviewing&nbsp;the in-situ and ex-situ conservation plans for rare wild plants, and provide professional technical recommendations.</li><li>Providing&nbsp;solutions and technical guidance for key technical issues in the construction of small-scale conservation facilities and botanical gardens, such as conservation measures for rare wild plants, ex-situ conservation technologies for rare plants, ecological restoration plans, and water-saving irrigation systems.</li><li>Assisting the Provincial PMO and the Yangcheng County PIU in reviewing the technical sections of botanical garden-related bidding documents, providing written professional comments.</li><li>Providing professional opinions on mid-term adjustments and changes to the botanical garden construction project, ensuring smooth implementation and achievement of project objectives.</li><li>Participating in the acceptance inspection of the botanical garden construction project, evaluating project completion and quality, and providing acceptance recommendations.</li><li>Be responsible for writing the professional technical sections of Project Progress Reports, Mid-term Adjustment&nbsp;Report (if any), and Project&nbsp;Completion Report.</li><li>Assisting in reviewing and revising the botanical garden&#39;s operation plan to promote its financial and managerial sustainability.</li><li>Providing thematic training to the PMO and PIUs on botanical garden technical standards, operation, and management, as required.</li><li>Completing&nbsp;other tasks assigned by the PMO, PIUs, and the Team Leader/Deputy Team Leader.</li></ol><p><strong><strong>1</strong></strong><strong><strong>3</strong></strong><strong><strong>) Forestry Expert. </strong></strong>This expert shall hold a postgraduate or higher degree in forestry, silviculture, forest ecology, forestry engineering, or related fields, with at least 10 years of practical experience or research in forest resource cultivation and management, planning and design of forestry ecological engineering, forest pest and disease control, and forest tree germplasm resource conservation, supported by relevant publications or participation in significant projects. This expert shall&nbsp;have good English reading, writing, and communication skills for reviewing and translating English literature and engaging in international exchanges and cooperation.</p><ol><li>Working closely with the design team to conduct professional assessments of the overall forestry project design scheme, focusing on forest type planning, selection of afforestation tree species, and stand structure configuration. Provide professional technical advice to ensure designs meet relevant standards and ecological conservation requirements.</li><li>Assisting the Provincial PMO and PIUs (Zhongtiao, Yangcheng and Heshun) in reviewing the technical sections of afforestation-related bidding documents submitted by the Client or design institutes, providing written professional comments.</li><li>Providing professional opinions on mid-term adjustments and changes to the project, ensuring smooth implementation and achievement of objectives.</li><li>Be responsible for writing the professional technical sections related to forestry in Project Progress Reports, Mid-term Adjustment&nbsp;Report (if any), and Project Completion Report.</li><li>Assisting in reviewing and revising the operation and management plans for project components (e.g., Wanshan Forest Farm) to promote sustainable forest management and long-term effective management.</li><li>Reviewing thematic research reports, codes, standards, and other research outputs under the project from a professional technical perspective, provide comments and suggestions, and provide professional technical support.</li><li>Providing thematic training to the PMO and PIUs on forestry restoration technical standards and sustainable management, as required.</li><li>Completing&nbsp;other tasks assigned by the PMO, PIUs, and the Team Leader/Deputy Team Leader.</li></ol><p><strong><strong>1</strong></strong><strong><strong>4</strong></strong><strong><strong>) Wetland and Avian Expert.</strong></strong>&nbsp;This expert shall hold a postgraduate or higher degree in ecology, environmental science, hydrology and water resources, wetland biology, ornithology, or related fields, with at least 10 years of practical experience or research in wetland ecosystem conservation and restoration, avian habitat management, wetland planning and design, wetland biodiversity maintenance, and wetland resource management, supported by relevant publications or participation in significant projects. This expert shall have good English reading, writing, and communication skills for reviewing and translating English literature and engaging in international exchanges and cooperation.</p><ol><li>Working&nbsp;closely with the design team to conduct professional assessments of the overall design scheme for wetland projects, providing technical recommendations to ensure alignment with the natural principles of wetland ecosystems and conservation needs.</li><li>Assisting&nbsp;the Provincial PMO and PIUs (Hejin) in reviewing the technical sections of wetland-related bidding documents submitted by the Client&nbsp;or design institutes, providing written professional comments.</li><li>Providing professional opinions on mid-term adjustments and changes to wetland construction projects, ensuring they meet wetland ecological protection objectives and technical standards.</li><li>Participating&nbsp;in the acceptance inspections of wetland construction projects, evaluating the effectiveness of wetland ecological function restoration and biodiversity conservation, and providing acceptance recommendations.</li><li>Be responsible for writing the technical sections related to wetlands in Project Progress Reports, Mid-term Adjustment Report (if any), and Project Completion Report.</li><li>Assisting&nbsp;in reviewing and revising wetland operation and management plans to promote the long-term stability and sustainable management of wetland ecosystems.</li><li>Reviewing&nbsp;thematic research reports, codes, standards, and other research outputs under the project from a professional technical perspective, providing&nbsp;comments and suggestions, and providing&nbsp;professional technical support.</li><li>Providing&nbsp;thematic training to the PMO and PIUs on wetland restoration technical standards and sustainable management, as required.</li><li>Completing other tasks assigned by the PMO, PIUs, and the Team Leader/Deputy Team Leader.</li></ol><p><strong><strong>1</strong></strong><strong><strong>5</strong></strong><strong><strong>) Green Building Expert.</strong></strong>&nbsp;This expert shall hold a postgraduate or higher degree in architecture, urban planning, engineering (civil or other relevant fields), or related disciplines, with at least 10&nbsp;years of relevant experience in sustainable building, architectural design, green building, energy and water-saving equipment, and related technologies. Have a deep understanding of international and Chinese green building policies and best practices. This expert shall&nbsp;have a good level of English proficiency. Having relevant experience in communicating and working with international financial institutions such as the World Bank is a plus point.</p><ol><li>Assisting the Provincial PMO and PIUs (Zhongtiao SFF, Yangcheng) in understanding and mastering relevant green building standards and international best practices, helping to establish a green building target system that meets the Client&rsquo;s requirements based on project positioning.</li><li>Participating in the design review of green building sub-projects, focusing on energy-efficient design, water resource utilization, and building material selection in the design schemes, proposing optimized solutions based on project characteristics.</li><li>Contributing to the writing of technical specification chapters in bidding documents for green building subproject, providing technical support to the Client.</li><li>Conducting necessary site inspections during construction to ensure that construction processes, techniques, and materials comply with green building design requirements.</li><li>Participating in specialized acceptance inspections (e.g., energy efficiency, environmental protection) and the final project acceptance for green building subproject.</li><li>Assisting the Client in developing green operation plans, establishing effective mechanisms for maintaining energy-saving equipment, water resource management, and green space management to improve energy efficiency during the operation phase and achieve energy savings and emission reductions.</li><li>Providing training on sustainability and green building topics for staffs of the PMO and the Client.</li><li>Participating in compiling the Mid-term Adjustment&nbsp;Report and Project&nbsp;Completion Report, summarizing the construction outcomes and highlights of building-related subprojects.</li><li>Completing&nbsp;other tasks assigned by the PMO, PIUs, and the Team Leader/Deputy Team Leader.</li></ol><p><strong><strong>1</strong></strong><strong><strong>6</strong></strong><strong><strong>) Wildlife Rescue and Disease Control Expert.</strong></strong>&nbsp;This expert shall hold a postgraduate or higher degree in veterinary medicine, wildlife medicine, or a related field, with at least 10 years of practical experience in wildlife rescue, rehabilitation, and disease control. Key responsibilities include:</p><ol><li>Assisting the Provincial PMO and PIUs (Zhongtiao SFF, Yangcheng, and Hejin) in reviewing project designs, with a focus on providing technical guidance for wildlife rescue facilities, prey breeding facilities, and rewilding and domestication facilities.</li><li>Reviewing the procurement lists of rescue equipment to ensure the equipment configurations match the target rescue species.</li><li>Assisting in developing rescue protocols and disease monitoring and control plans, and providing technical support and training for the effective operation of the facilities.</li><li>Participating in evaluating the effectiveness of wildlife rescue facilities and prey breeding facilities, and summarizing lessons learned, responsible for writing relevant technical chapters in Project Progress Reports and Project Completion Report.</li><li>Completing other tasks assigned by the PMO, PIUs, and the Team Leader/Deputy Team Leader.</li></ol><p><strong><strong>17) Natural education and publicity expert. </strong></strong>This expert shall hold a bachelor&#39;s degree or above in natural education, environmental science, botany, media science, or related majors; More than 10 years of experience in natural education, science popularization, or biodiversity education; Familiar with the best practices of international nature education and the requirements of domestic biodiversity science popularization policies, participate in at least 2 ecological conservation projects for nature education or publicity work, be familiar with the operation of nature education facilities, development of publicity materials, and organization of public participation activities; This expert shall have good English writing and speaking skills.</p><ol><li>Assisting the Provincial PMO and PIUs in reviewing natural education related plans, including architectural design schemes for natural education facilities (science popularization and education centers, research bases, botanical gardens, etc.), facility exhibition content design, operation plans, curriculum system design schemes, public participation activity plans, etc., and provide professional optimization suggestions.</li><li>Reviewing the bidding documents for contracts related to natural education facilities, exhibition and promotion activities, and provide review opinions from a professional technical perspective.</li><li>Reviewing natural education related promotional products and research results, propose modification and improvement suggestions, and connect project knowledge dissemination and visualization plans.</li><li>Providing professional solutions and technical guidance for key and difficult issues in the implementation of natural education.</li><li>Assisting in carrying out capacity building training in the field of natural education, providing specialized training for Provincial PMO,&nbsp;PIUs, and natural education facility operators (such as natural education program design, science popularization activity organization skills, etc.), and enhancing the professional abilities of relevant personnel.</li><li>Participating in the acceptance work of natural education related achievements, develop acceptance evaluation indicators, conduct professional evaluations of the operational effectiveness of natural education facilities, curriculum implementation effectiveness, public participation quality, etc., and providing recommendations for improvement.</li><li>Be responsible for writing professional technical chapters related to natural education in Project Progress Reports, Mid-term Adjustment Report, and Project Completion Report, summarizing the effectiveness and experience of project natural education work.</li><li>Completing other professional and technical tasks related to natural education assigned by the Provincial PMO,&nbsp;PIUs, and the Team Leader/Deputy Team Leader.</li></ol><p><strong><strong>1</strong></strong><strong><strong>8</strong></strong><strong><strong>) Capacity Building and Training Expert.</strong></strong>&nbsp;This expert shall hold a bachelor&#39;s or higher degree in education or engineering, with at least 10 years of experience in project capacity building and training; this expert&nbsp;has been responsible for capacity development and training tasks for at least 2 international financial organization loan projects, including 1 World Bank loan project; be&nbsp;familiar with the specific requirements for capacity building and training in World Bank projects; and this expert shall have good English writing and speaking skills. Key responsibilities include:</p><ol><li>In line with the project&#39;s construction content and pre-designed capacity building and training activities, assisting the PMO in conducting necessary capacity building and training needs assessments for IAs/PIUs and other stakeholders. Developing an overall capacity building and training plan for the project implementation period and provide specific recommendations.</li><li>Based on project implementation progress, formulating and detailing annual capacity building and training plan under the overall framework; assisting the PMO in organizing domestic training study tours and workshops according to these plans.</li><li>Assisting the PMO in reviewing reports on capacity building and training activities conducted by IAs/PIUs and other stakeholders to monitor and evaluate their effectiveness, and providing review comments.</li><li>Organizing and completing the training activities planned under this contract, including thematic training on the project management and technical aspects, as detailed in the annex. This plan will be dynamically adjusted during project implementation based on the needs of the Provincial PMO and PIUs.</li><li>Assisting the PMO in preparing the completion report for capacity building and training activities, which will form a chapter of the overall Project Completion Report.</li><li>Completing&nbsp;other tasks assigned by the PMO, PIUs, and the Team Leader/Deputy Team Leader.</li></ol><p><strong><strong>19) Project Assistant. </strong></strong>This expert shall hold a bachelor&#39;s degree or higher, have at least five (5) years of working experience, and be familiar with project management or administrative management. The expert shall have excellent written and oral English communication skills. Key responsibilities include:</p><ol><li>Serve as personnel seconded from the consulting firm to the PMO, responsible for assisting the PMO in carrying out various day-to-day project management tasks, including but not limited to communication and coordination, preparation of reporting materials, schedule management, email management, document handling, and other related duties.</li><li>Responsible for necessary English communication with the WB team.</li><li>Translate correspondence emails between the PMO and the WB, as well as necessary project documents and reports.</li><li>Assist and cooperate with other consulting team members in conducting field work.</li><li>Maintain close communication with the PMO and implementing agencies/units, assisting the Team Leader and Deputy Team Leader of the consulting team in collecting information, data, and issues regarding project implementation progress.</li><li>Cooperate with the PMO, implementing agencies/units, and the consulting team to prepare for and support on-site inspections by World Bank missions.</li></ol><ol><li><strong><strong><strong>Deliverables and Schedule</strong></strong></strong></li></ol><p>The consultant shall prepare various work reports in accordance with the requirements of the PMO and the World Bank and submit reports&nbsp;to the PMO for review. Reports submitted to the World Bank through the PMO shall meet the World Bank&#39;s basic requirements regarding content and format. During the project implementation, the consultant is required to submit reports for the following consulting services to the PMO.</p><table cellspacing=\"0\" style=\"border-collapse:collapse; width:99.4200%\"><tbody><tr><td style=\"background-color:#d7d7d7; border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:1px solid black; vertical-align:center; width:8.5800%\"><p><strong><strong>No.</strong></strong></p></td><td style=\"background-color:#d7d7d7; border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:1px solid black; vertical-align:center; width:22.1600%\"><p><strong><strong>Deliverable</strong></strong></p></td><td style=\"background-color:#d7d7d7; border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:1px solid black; vertical-align:center; width:69.2400%\"><p><strong><strong>Submission Time</strong></strong></p></td></tr><tr><td style=\"border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; vertical-align:center; width:8.5800%\"><p>1</p></td><td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; vertical-align:center; width:22.1600%\"><p>Project Inception Report</p></td><td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; vertical-align:center; width:69.2400%\"><p>Within 1 month after the commencement of consulting services</p></td></tr><tr><td style=\"border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; vertical-align:center; width:8.5800%\"><p>2</p></td><td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; vertical-align:center; width:22.1600%\"><p>Project Progress Report</p></td><td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; vertical-align:center; width:69.2400%\"><p>Semi-annual progress reports shall be submitted by the end of August and the end of February each year, respectively</p></td></tr><tr><td style=\"border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; vertical-align:center; width:8.5800%\"><p>3</p></td><td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; vertical-align:center; width:22.1600%\"><p>Financial Statements</p></td><td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; vertical-align:center; width:69.2400%\"><p>Semi-annual financial statements shall be submitted every six months</p><p>Annual financial statements (unaudited) shall be submitted by the end of February each year&nbsp;and audited version shall be submitted by end of June.</p></td></tr><tr><td style=\"border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; vertical-align:center; width:8.5800%\"><p>4</p></td><td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; vertical-align:center; width:22.1600%\"><p>Mid-term Adjustment Report</p></td><td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; vertical-align:center; width:69.2400%\"><p>At the mid-term of the project implementation or at a time determined based on specific requirements from the PMO and the World Bank</p></td></tr><tr><td style=\"border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; vertical-align:center; width:8.5800%\"><p>5</p></td><td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; vertical-align:center; width:22.1600%\"><p>Project Completion Report</p></td><td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; vertical-align:center; width:69.2400%\"><p>A draft Project Completion Report shall be submitted 2 months prior to the loan closing date. The final report shall be submitted within 1 month after receiving comments</p></td></tr><tr><td style=\"border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; vertical-align:center; width:8.5800%\"><p>6</p></td><td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; vertical-align:center; width:22.1600%\"><p>Environmental Management Progress&nbsp;Report</p></td><td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; vertical-align:center; width:69.2400%\"><p>Submitted as a chapter of the Project Progress Report by the end of August and the end of February each year</p></td></tr><tr><td style=\"border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; vertical-align:center; width:8.5800%\"><p>7</p></td><td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; vertical-align:center; width:22.1600%\"><p>Resettlement Internal Monitoring Report</p></td><td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; vertical-align:center; width:69.2400%\"><p>Submitted as a chapter of the Project Progress Report by the end of August and the end of February each year</p></td></tr><tr><td style=\"border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; vertical-align:center; width:8.5800%\"><p>8</p></td><td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; vertical-align:center; width:22.1600%\"><p>Social and Gender Monitoring Report</p></td><td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; vertical-align:center; width:69.2400%\"><p>Submitted as a chapter of the Project Progress Report by the end of August and the end of February each year</p></td></tr><tr><td style=\"border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; vertical-align:center; width:8.5800%\"><p>9</p></td><td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; vertical-align:center; width:22.1600%\"><p>DMF Monitoring</p></td><td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; vertical-align:center; width:69.2400%\"><p>Submitted as a chapter of the Project Progress Report as well as a standalone annex by the end of August and the end of February each year.</p></td></tr><tr><td style=\"border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; vertical-align:center; width:8.5800%\"><p>10</p></td><td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; vertical-align:center; width:22.1600%\"><p>Annual Work, Procurement, Fund Utilization, and Capacity Building Plan</p></td><td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; vertical-align:center; width:69.2400%\"><p>Assist the PMO in compiling and consolidating the project&#39;s annual work plan, and submit it to the World Bank before December 31</p></td></tr><tr><td style=\"border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; vertical-align:center; width:8.5800%\"><p>11</p></td><td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; vertical-align:center; width:22.1600%\"><p>Capacity Building and Training Progress Report</p></td><td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; vertical-align:center; width:69.2400%\"><p>Submitted as a chapter of the Project Progress Report by the end of August and the end of February each year</p></td></tr><tr><td style=\"border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; vertical-align:center; width:8.5800%\"><p>12</p></td><td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; vertical-align:center; width:22.1600%\"><p>Various Special Topic Work Reports</p></td><td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; vertical-align:center; width:69.2400%\"><p>Prepare special work reports irregularly according to the management requirements of the PMO</p></td></tr></tbody></table><p>&nbsp;</p><ol><li><strong><strong><strong>Schedule</strong></strong></strong></li></ol><p>The implementation of the consulting service is expected to commence on&nbsp;the date of contract signing and continue until May 31, 2031, covering the entire project implementation period.</p><ol><li><strong><strong><strong>Facilities or Assistance to be Provided by the PMO</strong></strong></strong></li></ol><p>The PMO and the IAs/PIUs will provide the following assistance to the consultant:</p><ol><li>Designated project liaison personnel and technical or management technical personnel or staff, communicate with the consulting team and relevant experts on project implementation management.</li><li>Provide free office space with office furniture, air conditioning, and internet access.</li><li>Relevant project design documents, approval documents, reference materials, reports, and data necessary for the consultant to perform the services.</li><li>Coordination support required for the consulting experts to conduct field surveys, project missions, data collection, and other related work.</li></ol><p>&nbsp;</p>"},{"id":"OP00270739","notice_type":"Request for Expression of Interest","noticedate":"30-Jan-2024","notice_lang_name":"English","notice_status":"Published","submission_deadline_date":"2024-02-12T00:00:00Z","submission_deadline_time":"11:00","project_ctry_name":"India","project_id":"P168590","project_name":"Tamil Nadu Housing and Habitat Development Project","bid_reference_no":"IN-TNSCB-402241-CS-QCBS","bid_description":"Procurement of System Integrator (SI) for services to Design, Develop, Implement and Maintain Enterprise Resource Planning (ERP) System for TNUHDB","procurement_group":"CS","procurement_method_code":"QCBS","procurement_method_name":"Quality And Cost-Based Selection","contact_address":"Chennai, Tamil Nadu","contact_ctry_name":"India","contact_email":"tnuhdbprocurement@gmail.com","contact_name":"Superintending Engineer","contact_organization":"Tamil Nadu Urban Habitat Development Board","contact_phone_no":"+914428443375","submission_date":"2024-01-30T00:00:00Z","notice_text":"<p><strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;REQUEST FOR EXPRESSIONS OF INTEREST&nbsp;</strong></p><p><strong>(CONSULTING SERVICES &ndash; FIRMS SELECTION)</strong></p><p><strong>India</strong></p><p><strong>Tamil Nadu Housing and Habitat Development Project</strong></p><p>Loan No./Credit No./ Grant No.: 9094-IN</p><p>&nbsp;</p><p><strong>Assignment Title</strong><strong>: <strong>Procurement of System Integrator (SI) for Services to Design, Develop, Implement and Maintain e-Governance System for Tamil Nadu Urban Habitat Development Board</strong></strong></p><p>&nbsp;</p><p><strong>Reference No</strong><strong>:</strong><strong> </strong>IN-TNSCB-402241-CS-QCBS</p><p>Tamil Nadu Urban Habitat Development Board (TNUHDB) is implementing the Tamil Nadu Housing and Habitat Development Project financed by the World Bank and intends to apply part of the proceeds for consulting services.</p><p><em>Objective and Scope of Work:</em></p><p><em>TNUHDB intends to hire a Consulting firm (System Integrator) to design, develop, implement, operate, and maintain an Integrated Enterprise Resource Planning (ERP) and digital solution for TNUHDB to enhance the operations and transform the service delivery to its stakeholders while realizing the vision of &ldquo;a slum free city and upliftment of the urban poor and habitation&rdquo;. </em></p><p>The detailed scope of work of the consultancy services is indicated in TOR (Copy as attached)</p><p>Also the detailed Terms of Reference (TOR) for the assignment can be found at the following website:www.tnuhdb.tn.gov.in<u>.</u></p><p><strong>Duration of Assignment</strong></p><p>The duration of the assignment for building the ERP is (12 months + 2 months for stabilization) and a period of 36 months operation &amp; Maintenance from the date of commissioning of ERP.</p><p>The Tamil Nadu Urban Habitat Development Board, Government of Tamil Nadu now invites eligible consulting firms (&ldquo;Consultants&rdquo;) to indicate their Expression of interest in providing the Services. Interested Consultants should provide information demonstrating that they have the required qualifications and relevant experience to perform the Services.</p><p><strong>The short-listing criteria are</strong><strong> in the Table below. </strong><strong>The lists of documents regarding the Eligibility Criteria of the firm to be submitted along with the Expressions of Interest are in the Table below:</strong></p><table border=\"1\" cellspacing=\"0\" style=\"width:472.25pt\"><thead><tr><td style=\"background-color:white; width:26.7pt\"><p><strong>S. No</strong></p></td><td style=\"background-color:white; width:211.55pt\"><p><strong>Eligibility Criteria</strong></p></td><td style=\"background-color:white; width:3.25in\"><p><strong>Supporting documents for fulfilling the Eligibility Criteria</strong></p></td></tr></thead><tbody><tr><td style=\"height:49.9pt; vertical-align:top; width:26.7pt\"><p>1</p><p>&nbsp;</p></td><td style=\"height:49.9pt; vertical-align:top; width:211.55pt\"><p>The Firm should be a company registered under the provisions of the Indian Companies Act, 1956/2013 or a partnership firm registered under the Indian Partnership Act1932 or the Limited Liability Partnerships Act, 2008.</p><p>(Applicable for Indian firms). For firms registered outside India, onus will be to demonstrate that the legal structure of the firm complies with internationally accepted good practices and the Indian provisions mentioned above.</p><p>&nbsp;</p><p>Firm should have GST registration. (Applicable for Indian firms)</p><p>&nbsp;</p><p>Firm should have been operational for the last 10 (Ten) years.</p><p>&nbsp;</p></td><td style=\"height:49.9pt; vertical-align:top; width:3.25in\"><p>Copy of Certificate of Incorporation or Copy of LLP firm registration certificate, as applicable.</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>Copy of Goods and Services Tax (GST) certificate with GST registration number (GSTIN)</p><p>&nbsp;</p><p>&nbsp;</p><p>Copy of PAN Card(Applicable for Indian firms)</p><p>&nbsp;</p><p>In addition, for JV Partner bids</p><p>&bull; The Signed JV Partner Agreement clearly stating:</p><p>&minus; Roles and responsibilities of each member</p><p>&minus; The Lead Firm shall have maximum Stake in the JV Partner</p><p>&minus; The Lead Firm shall be responsible and jointly &amp; severally liable under this RFP Terms for:</p><p> The delivery of products &amp; services</p><p> Successful completion of this entire Project</p><p> Compliance with the SLAs</p><p>&bull; Authorization by authorized signatories of JV Partner members authorizing the Lead Firm to bid on their behalf for this RFP</p></td></tr><tr><td style=\"vertical-align:top; width:26.7pt\"><p>2</p></td><td style=\"vertical-align:top; width:211.55pt\"><p>The Firm (JV Partner) should be certified in all.</p><ul><li>CMMI Level 3 or above</li><li>ISO 9001:2008 or above &ndash; for Quality Process</li><li>ISO 20000:2011 or above for IT Service Management</li><li>ISO 27001:2005 or above for Information Security Management System</li></ul></td><td style=\"vertical-align:top; width:3.25in\"><p>Copy of the requisite certificates should be enclosed.</p></td></tr><tr><td style=\"vertical-align:top; width:26.7pt\"><p>3</p></td><td style=\"vertical-align:top; width:211.55pt\"><p>Board resolution / Power of attorney in favour of authorised signatory</p><p>&nbsp;</p></td><td style=\"vertical-align:top; width:3.25in\"><p>Copy of Power of attorney with appropriate supporting documents</p><p>Power of attorney in favour of the lead member</p><p>In case of JV Partner, the members shall submit a power of attorney in favour of the lead member.</p></td></tr><tr><td style=\"vertical-align:top; width:26.7pt\"><p>4</p></td><td style=\"vertical-align:top; width:211.55pt\"><p>The Firm should have a positive net worth in each of last three (3) financial years (FY 2020-2021, FY 2021-2022, FY 2022-2023)</p></td><td style=\"vertical-align:top; width:3.25in\"><p>Certificate from the Statutory Auditor clearly stating the net worth</p></td></tr><tr><td style=\"vertical-align:top; width:26.7pt\"><p>5</p></td><td style=\"vertical-align:top; width:211.55pt\"><p>The Firm should have an average annual turnover of Rs.60Crore and above, in each of the last three (2020&mdash;21, 2021-22&amp; 2022-23) audited financial years.</p></td><td style=\"vertical-align:top; width:3.25in\"><p>Financial turnover Statement from CA along with Profit &amp; Loss statements</p><p>Certificate from the statutory auditor clearly stating the total turnover.</p></td></tr><tr><td style=\"vertical-align:top; width:26.7pt\"><p>6</p></td><td style=\"vertical-align:top; width:211.55pt\"><p>The Firm shall have local office in Chennai.</p><p>&nbsp;</p><p>If Firm does not have a local office in Chennai, an Undertaking is required indicating willingness to open a local office in Chennai within 30 days of signing of the contract.</p></td><td style=\"vertical-align:top; width:3.25in\"><p>Copy of the Proof/Rental Agreement &amp; GST be submitted along with office Pictures.</p><p>&nbsp;</p><p>Undertaking letter</p><p>&nbsp;</p><p>.</p></td></tr><tr><td style=\"vertical-align:top; width:26.7pt\"><p>7</p></td><td style=\"vertical-align:top; width:211.55pt\"><p>The Firm should have the project experience of development, implementation and maintenance of a workflow-based ERP/IT applications and portal implemented/ongoing in public or private sector in India over the last seven (7) years, indicating the works completed with their value and percentage of work completion along with the total contract value if on-going works. This excludes the cost of procurement, deployment, and maintenance of infrastructure.</p><p>&nbsp;</p><ul><li>At least one (1) such project of value more than INR 10 Crore</li><li>At least two (2) such projects each of value more than INR 5 Crore</li><li>At least five (5) such projects each of value more than INR 2 Crore</li></ul></td><td style=\"vertical-align:top; width:3.25in\"><p>Copy of work order and Completion certificate(s) from the client (Completed or Ongoing)</p><p>and</p><p>Certification by Statutory Auditor or independent auditor (Completed with Value &amp; other relevant parameters)</p><p>&nbsp;</p><p><strong>Note:</strong><br />Copy of work order or contract agreement or client certificate or auditor certificate /statements should clearly mention the scope, project value and other relevant particulars for evaluation</p></td></tr><tr><td style=\"height:60.25pt; vertical-align:top; width:26.7pt\"><p>8</p></td><td style=\"height:60.25pt; vertical-align:top; width:211.55pt\"><p>The Firm should not be under a declaration of in-eligibility for corrupt, fraudulent or any other unethical business practices and should not be debarred or blacklisted by World Bank.</p></td><td style=\"height:60.25pt; vertical-align:top; width:3.25in\"><p>Undertaking on company&#39;s letter head signed by company&rsquo;s authorized signatory</p></td></tr><tr><td style=\"vertical-align:top; width:26.7pt\"><p>9</p></td><td style=\"vertical-align:top; width:211.55pt\"><p>The Firm should have financial capability to handle the services by mobilizing Rs.25 lakhs per month in advance to disburse payment to the resources deployed for at least Two months (Rs. 50 Lakhs) without awaiting payment from TNUHDB.</p></td><td style=\"vertical-align:top; width:3.25in\"><p>Any Scheduled Banker&rsquo;s certificate to this effect to be produced/ Declaration</p></td></tr><tr><td style=\"height:79.85pt; vertical-align:top; width:26.7pt\"><p>10</p></td><td style=\"height:79.85pt; vertical-align:top; width:211.55pt\"><p>The Firm should have the experience in documents digitization of at least 50 lakh pages during the last seven (7) years.&nbsp;</p></td><td style=\"height:79.85pt; vertical-align:top; width:3.25in\"><p>Scope of Work Document along with the detailed agreement copy.</p><p>and&nbsp;</p><p>Certificate(s) from the client related to Document Digitalization (Completed or phase completed)</p><p>and</p><p>Certification by Statutory Auditor or independent auditor (Completed or phase completed with Value &amp; other relevant parameters)&nbsp;&nbsp;</p><p><strong>Note:-</strong>&nbsp;<br />Copy of work order or contract agreement or client certificate or auditor certificate /statements should clearly mention the scope, project value and other relevant particulars for evaluation.&nbsp;</p></td></tr><tr><td style=\"height:93.1pt; vertical-align:top; width:26.7pt\"><p>11</p></td><td style=\"height:93.1pt; vertical-align:top; width:211.55pt\"><p>The Firm should have the experience in IT projects establishing Data Centre or Disaster Recovery Centre with facility management services of comparable scope and magnitude during the last seven (7) years from the date of submission of bid.</p></td><td style=\"height:93.1pt; vertical-align:top; width:3.25in\"><p>Copy of work order&nbsp;</p><p>and&nbsp;</p><p>Completion certificate(s) from the client (Completed or phase completed)&nbsp;&nbsp;</p><p>and&nbsp;&nbsp;</p><p>Certification by Statutory Auditor or independent auditor (Completed with Value &amp; other relevant parameters)&nbsp;&nbsp;</p><p><strong>Note:-</strong>&nbsp;<br />Copy of work order or contract agreement or client certificate or auditor certificate /statements should clearly mention the scope, project value and other relevant particulars for evaluation.&nbsp;</p></td></tr><tr><td style=\"vertical-align:top; width:26.7pt\"><p>12</p></td><td style=\"vertical-align:top; width:211.55pt\"><p>The Firm should have the experience in IT projects (completed) including setting up Local Area Network (LAN) infrastructure during the last seven (7) years from the date of submission of bid</p></td><td style=\"vertical-align:top; width:3.25in\"><p>Copy of work order&nbsp;</p><p>and&nbsp;</p><p>Completion certificate(s) from the client (Completed)&nbsp;&nbsp;</p><p>and&nbsp;&nbsp;</p><p>Certification by Statutory Auditor or independent auditor (Completed with Value &amp; other relevant parameters)&nbsp;&nbsp;</p><p><strong>Note:-</strong>&nbsp;<br />Copy of work order or contract agreement or client certificate or auditor certificate /statements should clearly mention the scope, project value and other relevant particulars for evaluation</p></td></tr></tbody></table><p><strong>Note</strong>: Firms submitting documentation which are not in Indian rupees (contracts, work orders, certificates, etc.), in their EOIs, conversion of the local currency into Indian Rupees should be done to facilitate review of REOI using currency conversion rate of the date of advertisement of the REOI.</p><p>The Firm must provide the following additional details also:</p><ol><li>Name, address, e-mail, telephone along with a note on the ownership, organizational structure, and core business area of the consulting firm.</li><li>A short write-up on technical and managerial capability of the firm for undertaking the assignment but without submission of individual key experts&rsquo; bio data.</li></ol><p>&nbsp;</p><p><strong>Note: Key Experts will not be evaluated at the short-listing stage of EoI.</strong></p><p>Consultant firm may submit other documents considered important, which are not listed above, to justify general qualifications and qualifications relevant to the assignment.</p><p>The attention of interested Consultants is drawn to Section III, paragraphs, 3.14, 3.16, and 3.17 of the World Bank&rsquo;s prevailing &ldquo;Procurement Regulations for IPF Borrowers&rdquo; July 2016,(&ldquo;Procurement Regulations&rdquo;) as amended 20 November 2020, &nbsp;setting forth the World Bank&rsquo;s policy on conflict of interest.&nbsp;</p><p>Consultants may associate with other firms to enhance their qualifications but should indicate clearly whether the association is in the form of a JV Partner and/or a sub-consultancy. In the case of a JV Partner, all the partners in the JV Partner shall be jointly and severally liable for the entire contract, if selected.</p><p>As per the Government of Tamil Nadu directions, all procurement activities should be processed through Government e-Procurement portal www.tntenders.gov.in.</p><p>The preferred Consulting firm will be selected in accordance with the Quality and Cost Based Selection (QCBS) method set out in the Procurement Regulations of World Bank.</p><p>Further information can be obtained at the address below during office hours i.e.10:00 AM to 5:45 PM. (Except holidays)</p><p>Expressions of interest must be delivered through e procurement portal on or before <strong>12.02.2024 </strong>up to <strong>11.00</strong><strong> </strong><strong>AM Indian Standard Time</strong>.</p><p><strong><u>Attention</u></strong>:</p><p>Superintending Engineer,</p><p>Project Monitoring Unit - World Bank Project</p><p>Tamil Nadu Urban Habitat Development Board,</p><p>No.5, Kamarajar Salai,</p><p>Chennai &ndash; 600 005,&nbsp;</p><p>Tamil Nadu, India,</p><p>E-mail: <u>tnuhdbprocurement@gmail.com</u></p><p>&nbsp;</p><p><strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; TERMS OF REFERENCE&nbsp;</strong></p><p><strong>Terms of Reference&nbsp;for Selection of System Integrator (SI) for Implementation of Enterprise Resource Planning (ERP) and Digital Platform for TNUHDB</strong></p><p><strong>January 2024 </strong></p><p>&nbsp;</p><p><strong>Table of Contents</strong></p><p>Background. 5</p><p>Objective. 5</p><p>Overview of Scope of Work for System Integrator 5</p><p>1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Firm Capability. 10</p><p>2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Team Compositions. 11</p><p>2.1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Implementation team composition. 11</p><p>2.2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Operation &amp; maintenance (Data Centre) support team.. 17</p><p>3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Capacity-building program.. 23</p><p>4.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Project deliverables / Timeline / Payment schedule. 24</p><p>5.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Compliance to Standards. 25</p><p>5.1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Adherence to Open-Source Standard. 25</p><p>5.2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Compliance with Government standards &amp; policies. 25</p><p>5.3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Compliance with Industry Standards. 25</p><p>5.4.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Single-Sign On. 26</p><p>5.5.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support for PKI based Authentication and Authorization. 26</p><p>5.6.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Interoperability Standards. 26</p><p>5.7.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Scalability. 26</p><p>5.8.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Security. 26</p><p>5.9.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Application Architecture. 29</p><p>5.10.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proposed Application Architecture. 30</p><p>5.11.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; High Level Design (HLD) 30</p><p>5.12.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Detailed (Low Level) Design (LLD) 30</p><p>5.13.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Test Plan. 30</p><p>5.14.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Specification. 30</p><p>5.15.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Non-Functional Requirements. 31</p><p>6.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Data, local services, personnel, and facilities to be provided by the Borrower 34</p><p>7.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Operation and maintenance. 35</p><p>8.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Institutional and organization arrangements. 35</p><p>8.1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Project Stakeholders. 35</p><p>8.2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Project Governance Structure. 35</p><p>8.3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Communication Protocols 36</p><p>8.4.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Progress Reports/ Reports/Notes. 36</p><p>8.5.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Communication medium.. 37</p><p>8.6.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Submission of Work Outputs. 37</p><p>8.7.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Quality Assurance Plan. 37</p><p>8.8.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Change management and risk management 37</p><p>9.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Commencement Date. 37</p><p>10.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Period of Contract 37</p><p>11.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Reporting arrangement 38</p><p>Annexure I&nbsp; - Solution / Implementation Approach. 39</p><p>Annexure II- Track 1: Application design, development, and implementation. 40</p><p>1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Scope of Application Development 40</p><p>2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Administration - User Management, Workflow management, Audit-Trail 50</p><p>3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Mobile application. 51</p><p>4.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Design, Develop and Implement the TNUHDB Information Portal 53</p><p>5.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Design and Development of Mobile Application. 54</p><p>6.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; System Architecture. 55</p><p>7.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Internet and Intranet Enabled. 57</p><p>8.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Graphical User Interface. 57</p><p>9.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Workflow Integration Approach. 58</p><p>10.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Installation/ Upgrade/ Enhancement 59</p><p>11.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <em>Scalability</em>. 59</p><p>12.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Security. 60</p><p>13.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; System Control and Audit 63</p><p>14.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Data Backup/ Data Archival/ Restore. 64</p><p>15.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Database. 64</p><p>16.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Enterprise Monitoring System (EMS) 65</p><p>17.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Operations. 73</p><p>18.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Stages of Application Development 74</p><p>Annexure III - Track 2: Data digitalization. 79</p><p>1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Documents scanning and digitalization requirements. 79</p><p>Annexure IV - Track 3: IT Infrastructure procurement, supply, Installation, and bandwidth for the project 83</p><p>1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; IT Infrastructure Requirements. 83</p><p>2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; IT infrastructure deployment plan. 85</p><p>3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Cloud Hosting. 86</p><p>4.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Local Area Network. 89</p><p>5.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Network Operation Centre (NOC) 90</p><p>6.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Internet Infrastructure and Connectivity. 92</p><p>Annexure V - Track 4: Training and Capacity Building. 95</p><p>1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Introduction. 95</p><p>2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Training requirements. 96</p><p>3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Training Effectiveness. 98</p><p>Annexure VI- Track 5: Operations and Maintenance. 99</p><p>1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Applications Support and Maintenance. 99</p><p>2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; IT Infrastructure Support and Maintenance. 101</p><p>3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Compliance to SLA. 109</p><p>Annexure VII - Governance Structure and Responsibility. 111</p><p>1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Project Leadership Team.. 111</p><p>2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Project Implementation Committee (PIC) 111</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p><br />&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p><strong>Background</strong></p><p>Tamil Nadu Urban Habitat Development Board (TNUHDB) is implementing the Tamil Nadu Housing and Habitat Development Project (TNHHP) financed by the World Bank. TNUHDB intends to engage System Integrator (SIs) for Design, Develop, Implement an ERP and digital platform for TNUHDB board and service delivery to citizens and for Operations and maintenance of solutions.</p><p>Primary objective of TNUHDB is to provide housing for urban poor. TNUHDB services are in green field development, in-situ upgradation, and reconstruction. Housing schemes provided by TNUHDB are &ldquo;In-Situ&rdquo; Slum Redevelopment (ISSR), Affordable Housing in Partnership (AHP), Subsidy for Beneficiary &ndash; Led individual house construction (BLC), Promotion of Affordable Housing for weaker sections through Credit Linked Subsidy Scheme (CLSS). Under Housing for All (HFA - Urban), TNUHDB is designated as the implementing agency for AHP and BLC schemes.</p><p>Functions of TNUHDB are carried out by functional divisions namely, Technical, Administration and Establishment, Finance and Accounting. The technical division is headed by Chief Engineers (CE) and is assisted by Superintending Engineers (SE). The Secretary manages the administration and establishment division while the Financial Advisor is responsible for the finance and accounting division. The Project Management Unit (PMU) headed by the Joint Managing Director/Project Director, handles the Externally aided Project Financed by MDBs such as the World Bank (WB) and Asian Development Bank (ADB). The TNUHDB functions are distributed to the wings, and each wing is supported by sectional units and staff. TNUHDB has its Board office at Chennai and is supported by two (2) Regional Offices, four (4) Circle Offices in Chennai and one (1) Circle Office each in Madurai and Coimbatore and 21 Divisional Offices across the State.</p><p><strong>Objective</strong></p><p>TNUHDB intends to hire an agency (System Integrator) to design, develop, implement, operate, and maintain an Integrated Enterprise Planning (ERP) and digital solution for TNUHDB to enhance the operations and transform the service delivery to its stakeholders while realizing the vision of&rdquo; a slum free city and upliftment of the urban poor and habitation&rdquo;.</p><p>&nbsp;</p><p><strong>Overview of Scope of Work for System Integrator</strong></p><p>The scope of work envisaged for the System Integrator comprises of following key activities.</p><ol><li>Application Design, Development, and Implementation</li><li>Cloud Hosting, IT &amp; Network infrastructure and End user computing</li><li>Data digitization</li><li>Experience Centre and citizen kiosks setup</li><li>Help desk setup and operations</li><li>Training and capacity building</li><li>Operation and maintenance</li></ol><p>The key activities are detailed below:</p><ol><li><strong>Application Design, Development, and Implementation</strong></li></ol><ul><li>The scope of work will comprise development of following components:<ul><li><strong>Integrated Project Management System (PMS)</strong> for technical wing to carry out the functions of Land identification, finalization, alienation, DPR preparation, planning, works procurement, contract management and monitoring, Allotment and maintenance of tenemental schemes</li><li><strong>Enterprise Resource Planning (ERP)</strong> System with Estate management, office administration, Accounting and Finance and Human resource management.</li><li><strong>Employee Portal</strong> with Task dashboard, Knowledge Management System (KMS), Learning Management System (LMS), Management Information System</li><li><strong>Citizen portal</strong> with online citizen / beneficiary services, Grievance Redressal Management, Community Development Information System, Housing need assessment survey, Documentary Repository</li><li><strong>Enterprise Support Applications</strong> with Document Management System, Content management system, GIS mapping, Business intelligence and analytics platform &amp; MIS Dashboard, Help desk support</li></ul></li><li>Procurement and deployment of application specific support tools and software for 2D and 3D planning, designing, modelling, Structural designing and analysis of building systems, Estimation of quantities and cost analysis</li><li>Bring in the functional requirements of the ERP and digital platform of TNUHDB in the solution offering and serve the broad functions of technical wing covering workflow management, project monitoring and control, task scheduling, resource and material management, collaboration, tracking, dashboard and reporting</li><li>Designing of Integrated solution architecture for application design and development</li><li>Applications developed must support access to TNUHDB users across different locations via LAN, WAN and internet with secured connectivity and support all related protocols</li><li>Graphical user interface (GUI) must be user friendly, interactive, and efficient and have responsive design, support document uploading, indexing, referencing of scanned and digitized files in the application system and data repositories</li><li>System design must provide for seamless integration of current and new applications within its architecture with minimal impact and changes. Be fully integrated across modules and functional areas Identify the data/ services which is to be exchanged between the application and other internal/ external systems.</li><li>Apart from cross platform integration, system must be integrated with other services such as Digital signature, E-office, E-procurement &amp; gateway services such as SMS and email.</li><li>In longer run system must address the integration requirement with various government departments such as Housing department, RERA, DTCP, Collectorate, GCC and CMWSSB etc. for exchange of information on housing projects and other functions.</li></ul><p><strong>Application development phases:</strong></p><ul><li><strong>Design Phase</strong> &ndash; Requirement gathering, Preparation of Software Requirement Specification (SRS), High Level Design (HLD) and Low-Level Design (LLD)</li><li><strong>Development and Testing phase</strong> &ndash; Development of modules, Testing of modules, User Acceptance Test (UAT) and Go-Live of applications</li><li><strong>Operation and Maintenance (O&amp;M) phase</strong> &ndash; O&amp;M of applications for all users, Resolution of errors and bugs, change management</li></ul><p>&nbsp;</p><ol><li><strong>Cloud Hosting, IT, Network infrastructure and End user computing</strong></li></ol><ul><li><strong>Cloud Hosting:</strong><ul><li>Hosting of All Applications, Digitized Data and Users Data on Cloud Environment</li><li>Managed Storage, Network Services As required</li><li>Containerization and Orchestration Services for Container Based Deployment</li><li>High Availability &amp; Disaster Recovery Site with Hot Standby</li><li>Provisioning of required bandwidth for seamless data flow between DC and Disaster recovery site</li><li>Implement Data backup and replication policies</li><li>Coordination with Cloud service provider for provisioning required compute, storage &amp; network services for running the application efficiently</li><li>Provision for all Environments (development, test, staging and production) on DC and Cloud DR.</li><li>Supply, deploy &amp; configure Enterprise Monitoring Support (EMS) tools to TNUHDB for remotely Monitoring all resources during implementation and operation &amp; maintenance period and support the proposed hardware and software components at Cloud DC and DR. It must support configuration Management, Fault and incident Management, Asset management</li></ul></li></ul><p>&nbsp;</p><ul><li><strong>Networking:</strong><ul><li>Revamping of LAN with Fiber backbone.</li><li>1 GBPS Throughput of Network for Board office</li><li>Head office to Estate and regional office connectivity over VPN</li><li>Wireless Connectivity to Users across all the offices</li></ul></li><li><strong>Security and Monitoring:</strong><ul><li>Firewalls &amp; Intrusion prevention system for Securing the network, Internal Segmentation Based on Type of Users</li><li><strong>Antivirus for end users</strong> and Enterprise Monitoring System for monitoring network, server &amp; applications resources</li><li>Creating Active Directory/Domain Controller, DHCP, Contact Centre Hosting at Central Location</li></ul></li><li><strong>End user Infrastructure:</strong><ul><li>Provisioning needs-based end use compute with basic software suites such as Microsoft Office,</li><li>Special compute requitement for Engineering Division to access the 3D Drawings and editing tools</li><li>Multifunction Devices to each Wing or Division</li><li>Plotter and Large Printer at Head office as a central resource</li></ul></li><li><strong>Software Tools:</strong><ul><li>Software tools for Structural analysis, BIM, 2D &amp; 3D CAD</li><li>Helpdesk and Contact Centre Set up Voice and Non voice Support like Chatbot, Email and Physical Submission</li><li>SMS &amp; Email Services for Users, Citizen Kiosk for Citizens at Offices.</li></ul></li></ul><p>&nbsp;</p><ol><li><strong>Data Digitization:</strong></li></ol><ul><li>There are approximately 50 Lakh physical records to be digitized. Documents to be digitized include allotment orders, sale deeds, Land documents, scheme proposals and documents, applications forms, survey drawings, sketches, Layout plans, structural drawings, test reports, planning permissions, NoC&rsquo;s, clearances obtained, Government orders, enumeration and survey reports.</li><li>Confidential documents of TNUHDB shall be scanned and digitalized at TNUHDB&rsquo;s premise. TNUHDB shall provide the space for the same.</li><li>Non-confidential documents of TNUHDB can be scanned and digitalized at SI&rsquo;s premise.</li><li>To undertake steps of digitization &ndash;<ul><li><strong>Initiation</strong>: Deployment of IT infrastructure &ndash; Scanners, cameras, printers, secure access devices, Deployment of manpower for digitization</li><li><strong>Pre-scanning</strong>: Collection of documents (files, papers, books), pre-processing of documents, classification of records</li><li><strong>Data entry</strong>: Generation of checklist, MIS data entry, Document status entry</li><li><strong>Document scanning:</strong> Scanning of documents, required image correction</li><li><strong>Post &ndash; scanning:</strong> Handover binding of books / files, Bar code generation and pasting, Quality check of scanned documents, Image enhancement, TPA quality, archival of electronic documents and backup</li><li><strong>Indexing:</strong> Meta data entry, Indexing based on defined parameters, Handing over print-out of indexing files for Quality check</li><li><strong>Storage upload:</strong> Upload of scanned documents and index files into the storage device in storage devices in DC/DR. Integration of scanned DB and index files with ERP and digital applications.</li><li><strong>Training:</strong> Training to TNUHDB users and staff</li></ul></li></ul><p>&nbsp;</p><ol><li><strong>Experience center and Citizen Kiosk setup</strong></li></ol><ul><li><strong>Experience center:</strong> TNUHDB intends to build an Experience Centre within Board office building for providing digital experience to various stakeholders and Citizens visiting the office. This experience centre shall elevate the digital experience of Citizens through various audio-visual content about TNUHDB and their housing schemes, completed and ongoing projects, take feedback from beneficiaries of housing schemes</li><li>To fit, establish Experience Centre with IT hardware such as video wall, projector, projector screen, sound system, tablets, printers, fire security systems and non-IT infrastructure such as civil work, interiors, furnishing. Detailed requirements of IT and Non-IT components of Experience Center are provided in the RFP.&nbsp;&nbsp;</li><li><strong>Citizen Kiosks:</strong> TNUHDB intends to set up Citizen Service Kiosk at various Citizen Interface Points. These Citizen Kiosk would be offering various Services through interactive user interface such as application tracking, complaint or grievance registration, tracking of grievances or complaints, Information on various schemes, eligibility checking and allotment list of housing schemes. Also, services like online payment collection, online receipt generation can be offered through such Kiosks.</li><li>To consult with TNUHDB officials and design an interactive user interface for Citizen Kiosk which shall offer the listed services</li><li>SI shall procure the required hardware and house the entire system in an enclosure for outdoor deployment such as Estate offices, Citizen Service Centers, designated Scheme tenemental areas. If required Canopies can be considered</li></ul><p>&nbsp;</p><ol><li><strong>Help desk setup and operations</strong></li></ol><ul><li>Helpdesk Support for various Citizen / Beneficiary Services offered by TNUHDB information Portal, Support to Citizens seeking Information about schemes and projects undergoing.</li><li>Support both Voice and Non-Voice Support system as per convenience of Citizen. Voice operations must have trained agents and ticketing tool to register and generate ticket ID.&nbsp; Non voice support must be able to collect grievance and complaints from web portal chat bot, Email through mobile application and physical submissions.</li><li>For voice support required components such as IP Exchange, contact centre application, Voice logger and gateways etc. must be considered&nbsp;</li><li>It must have helpdesk application linked with TNUHDB Portal and Mobile application to log issues online through web and mobile</li><li>Helpdesk support in multilingual &ndash; Tamil, English and have Interactive Voice Response (IVR) system for first level of call segregation</li><li>In addition to the telephone call, the SI shall also provide other two-way integrated communication channels for call logging, like portal, chat app, email, and SMS for speedy query resolution and to manage all the communications across channels in one place no matter how users contacted the helpdesk.</li><li>MIS entry of All grievances &amp; interlink with individual performance of employees</li><li>SI should Impart trainings (on applications, IT Infrastructure, soft skills, call handling procedures and others) to Customer Service Executive and Supervisors with documentations &ndash; Help manuals, training manuals, video tutorials</li><li>Reports &ndash; Incident logs, Incidents escalated, SLA compliance/non-compliance, calls per week, month, or another period, calls for each interaction tracked by type, number of dropped calls after answering and others</li><li>Development of training material for CSEs and supervisors</li><li>Provision of Call Center application including CRM on services model</li><li>Development of standard operating procedures with call prioritization guidelines, problem security codes and escalation procedures etc. in consultation with TNUHDB</li></ul><p>&nbsp;</p><ol><li><strong>Training and Capacity Building</strong></li></ol><ul><li>Provide training to stakeholders, on the usage and maintenance of TNUHDB applications like PMS, ERP, Employee and Citizen portal &amp; mobile application, Solution System, DC, Cloud DR, LAN, FTTP Network, Helpdesk and Experience Centre.</li><li>Design a calendar of training activities, for various solution components of the TNUHDB project</li><li>The calendar designed shall identify the type of training (comprehensive competency-based training), topics to be covered and the details on trainee, trainer, and the venue</li><li>System integrator to arrange training with required infrastructure along with providing the training plan, training content &amp; the training delivery and bear the cost for the same.</li><li>Types of Training: Administrative and Project related, Functional, Technical (Application and Infrastructure)</li></ul><p>&nbsp;</p><ol><li><strong>Operation &amp; Maintenance:</strong></li></ol><ul><li>Operate and maintain all the components of this project after Go-Live date for the period. During O&amp;M phase, SI to ensure that service levels are monitored on continuous basis; service levels are met and are reported to TNUHDB</li><li><strong>Application Support and Maintenance</strong> &ndash; Compliance to SLA, Annual Technology support, Application Software Maintenance, Change and version control, Impact analysis, maintenance of configuration information, Training, maintain system documentation</li><li><strong>IT Infrastructure support and maintenance &ndash; </strong>warranty support for deployed IT infrastructure, Maintenance of IT infrastructure, management of servers, network infrastructure, experience centre, Kiosk. System administration and network monitoring, security management</li></ul><p>&nbsp;</p><p>The key components of the scope of work are further detailed in Annexure I</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><ol><li><strong>Firm Capability</strong></li></ol><p>System Integrators (Firm) is required to have experience, expertise and technical capability to carryout activities successfully.</p><ul><li>The Firm must be registered in India and shall be in similar field during the last 10 years.</li><li>Firm must have prior experience of engagement in implementation of project with any Central Government / State Government or any Public Sector undertaking, within India on ERP, e -Governance, Software development projects of at least one (1) such project of value more than INR 10 Crore, two (2) such projects each of value more than INR 5 Crore and at least five (5) such projects each of value more than INR 2 Crore during the last 7 years</li><li>Have experience of large successful ERP and software Go-Live / completed project.</li><li>Have Professionally qualified full-time employees in ERP system development and maintenance.</li><li>Have local office presence in Chennai. If the Bidder is not having an Office in Chennai, a necessary undertaking letter to open the Office in Chennai within 30 days of signing the agreement should be submitted.</li><li>Have Certifications: CMMI, ISO 9001:2008, ISO 20000:2011, ISO 27001:2005</li></ul><p>Have experience in solution design, development and maintains services for:</p><ul><li>Enterprise Resource Planning (ERP) covering Administration, Establishment, Human resources, Accounting and Finance functions.</li><li>Project Management System with engineering and planning, contract management, works monitoring functions.</li><li>Citizen portal and online service delivery</li><li>Workflow based application.</li><li>ERP Integration with external application</li><li>Mobile application for operation functions, monitoring and service delivery</li><li>Data Centre Infrastructure Support and Maintenance Services</li><li>Cloud hosting and managed services</li><li>IT hardware and Network infrastructure design, deployment, maintenance services</li><li>IT Application Support and application Maintenance Services&nbsp;&nbsp;</li><li>Payment gateway integration or any other third-party integration services</li><li>Application performance monitoring / management</li><li>GIS mapping, user and asset management services</li><li>Data digitization, data migration services</li><li>Helpdesk and support services</li></ul><p>&nbsp;</p><ol><li><strong>Team Compositions </strong><ol><li>Implementation team composition</li></ol></li></ol><p>&nbsp;</p><table border=\"1\" cellspacing=\"0\" style=\"width:683.75pt\"><thead><tr><td style=\"height:14.35pt; vertical-align:top; width:106.8pt\"><p><strong>Position </strong></p></td><td style=\"height:14.35pt; vertical-align:top; width:234.95pt\"><p><strong>Qualification / Experience</strong></p></td><td style=\"height:14.35pt; vertical-align:top; width:225.0pt\"><p><strong>Rolls &amp; Responsibilities</strong></p></td><td style=\"height:14.35pt; vertical-align:top; width:67.5pt\"><p><strong>Person Months</strong></p></td><td style=\"height:14.35pt; vertical-align:top; width:49.5pt\"><p><strong>Home/ Field</strong></p></td></tr></thead><tbody><tr><td style=\"height:96.0pt; vertical-align:top; width:106.8pt\"><p><strong>Program Manager / Team Leader</strong></p></td><td style=\"height:96.0pt; vertical-align:top; width:234.95pt\"><ol><li>Education: Full Time Post Graduation in Computer Science / Computer Application / Information System Management / Information Technology from a reputed University or College or Institute<br />b) Certification: PMP or Prince2 or equivalent<br />c) Experience: Should possess at least 12 years of experience in IT domain.<br />d) Project Experience: i. Should have at least 3 projects of similar scope as Program manager ii. Should have at least 2 projects executed in e-governance with government or semi-government or autonomous bodies or public sector undertakings or other government organization<br />&nbsp;</li></ol></td><td style=\"height:96.0pt; vertical-align:top; width:225.0pt\"><ul><li>Team Leader is responsible for setting&nbsp;clear goals and objectives to ensure the team&#39;s success.</li><li>Define objectives and&nbsp;key results&nbsp;aligned with the team&#39;s overall goals.</li><li>Responsible for monitoring their teams&#39; progress throughout the entire project and resolving any issues that arise during the project.</li><li>Responsible for ensuring open communication among team members.</li><li>Responsible for leading regular&nbsp;team meetings&nbsp;to ensure that all team members have an open line of communication and can stay up-to-date on their progress</li></ul></td><td style=\"height:96.0pt; vertical-align:top; width:67.5pt\"><p>12</p></td><td style=\"height:96.0pt; vertical-align:top; width:49.5pt\"><p>Home/Field</p></td></tr><tr><td style=\"height:71.5pt; vertical-align:top; width:106.8pt\"><p><strong>Project Manager, Software</strong></p></td><td style=\"height:71.5pt; vertical-align:top; width:234.95pt\"><p>a) Education: Full Time Post Graduation in Computer Science / Computer Application / Information System Management / Information Technology from a reputed University or College or Institute<br />b) Certification: PMP or Prince2 or equivalent<br />c) Experience: Should possess at least 10 years of experience in IT domain including Software development and implementation<br />d) Project Experience: i. Should have at least 3 projects of similar scope as Project manager ii. Should have at least 2 projects executed in e-governance with government or semi-government or government autonomous bodies or public sector undertakings or other government organization. iii. Should have managed a team of 30+ software developers iv. Should have experience in prevalent project methodologies e.g., Agile<br />&nbsp;</p></td><td style=\"height:71.5pt; vertical-align:top; width:225.0pt\"><ul><li>Identify infrastructure goals and project delivery clearly.</li><li>Planning out the blueprints for software projects, including defining the scope, allocating resources, setting deadlines, laying out communication strategies, and indicating tests and maintenance.</li><li>Identify prime risks and limitations within project plan.</li><li>Participating in and supervising each stage of the project.</li><li>Ensuring project stays on schedule and adheres to the deadlines.</li><li>Determining and overseeing consistent testing, evaluation, and troubleshooting of all products in all stages of completion</li><li>Tracking milestones, deliverables, and change requests.</li><li>Delivering completed software products to clients and performing regular checks on the products&#39; performance.</li></ul><p>&nbsp;</p></td><td style=\"height:71.5pt; vertical-align:top; width:67.5pt\"><p>9</p></td><td style=\"height:71.5pt; vertical-align:top; width:49.5pt\"><p>Home/Field</p></td></tr><tr><td style=\"height:22.0pt; vertical-align:top; width:106.8pt\"><p><strong>Project Manager, Infrastructure &amp; Network </strong></p></td><td style=\"height:22.0pt; vertical-align:top; width:234.95pt\"><p>a) Education: Full Time Post Graduation in Computer Science / Computer Application / Information System Management / Information Technology from a reputed University or College or Institute<br />b) Certification: OEM or Industry Standard certification in Infrastructure Management. E.g., ITIL V.3, ISO 20000, and others<br />c) Experience: Should possess at least 10 years of experience in IT infrastructure domain<br />d) Project experience: i. Should have at least 3 projects of similar scope as Project manager ii. Should have at least 2 projects executed in e-governance with government or semi-government or government autonomous bodies or public sector undertakings or other government organization iii. Should have managed a team of 20+ resources iv. Experience in setting up an IT ecosystem from scratch would be an added advantage.</p><p><br />&nbsp;</p></td><td style=\"height:22.0pt; vertical-align:top; width:225.0pt\"><ul><li>Assessing the requirements of the project and recommending suitable IT components</li><li>Analyzing different options and recommending the most suitable for the project economically feasible</li><li>Work on improving the IT infrastructure.</li><li>Recommend upgrades and new systems that will be more useful for the project</li><li>Formulating procedures and policies for optimum utilization of IT infrastructure resources</li><li>&nbsp;Supervising IT staff, consultants, vendors and suppliers</li><li>&nbsp;Meeting with managers of different departments and assessing IT infrastructure needs.</li><li>Meeting with IT analysts and finalizing essential IT infrastructure</li><li>&nbsp;Planning and supervising installation of IT infrastructure</li><li>Making sure that the infrastructure development project is completed within the given time frame</li></ul></td><td style=\"height:22.0pt; vertical-align:top; width:67.5pt\"><p>9</p></td><td style=\"height:22.0pt; vertical-align:top; width:49.5pt\"><p>Home/Field</p></td></tr><tr><td style=\"height:108.5pt; vertical-align:top; width:106.8pt\"><p><strong>Solution Architect</strong></p></td><td style=\"height:108.5pt; vertical-align:top; width:234.95pt\"><p>a) Education: Full Time Post Graduation in Computer Science / Computer Application / Information System Management / Information Technology or&nbsp; B. Tech / B.E. in Computer Science / Information Technology &nbsp;&nbsp;from a reputed University or College or Institute<br />b) Certifications: Industry standard certifications like TOGAF, Scrum Master, CISSP (Architecture) and others<br />c) Experience: Should possess at least 8 years of experience in IT domain for at least 5 years of experience as Solution Architect<br />d) Project experience: Should have at least 2 projects of similar scope as Solution Architect in large projects</p></td><td style=\"height:108.5pt; vertical-align:top; width:225.0pt\"><ul><li>Designing, modifying, and testing technical architecture</li><li>Provide supervision and guidance to development teams<br />Continually research the current and emerging technologies and propose changes where needed.</li><li>Inform various stakeholders about any issues with the current technical solutions being implemented.</li><li>Assess the business impact that certain technical choices have.</li><li>Provide updates to stakeholders on product development processes, costs, and budgets</li></ul><p>&nbsp;</p></td><td style=\"height:108.5pt; vertical-align:top; width:67.5pt\"><p>6</p></td><td style=\"height:108.5pt; vertical-align:top; width:49.5pt\"><p>Home/Field</p></td></tr><tr><td style=\"height:40.0pt; vertical-align:top; width:106.8pt\"><p><strong>Database Expert </strong></p></td><td style=\"height:40.0pt; vertical-align:top; width:234.95pt\"><p>a) Education: Full time Post Graduation in Computer Science / Computer Application / Information System Management / Information Technology or B. Tech / B.E. in Computer Science / Information Technology from a reputed University or College or Institute<br />b) Certifications: Certified DBA<br />c) Experience: Should possess at least 8 years of experience in IT domain for at least 5 years in Database architecting or design in large scale projects of similar nature<br />d) Project experience: i. Should have at least 2 projects of similar scope as Database architect ii. Should have experience in database activities like instance tuning, schema management, space management, backup and recovery, disaster recovery, data replication, database refresh and others. iii. Have experience in open-source databases.</p><p>&nbsp;</p></td><td style=\"height:40.0pt; vertical-align:top; width:225.0pt\"><ul><li>Designs database systems and management tools.</li><li>Installs, updates, and maintains computer databases.</li><li>Assesses database performance by developing protocols to measure results and identify problem areas.</li><li>Supports database performance by monitoring, evaluating, and resolving processing and programming problems.</li><li>Secures database by preparing access and control policies and procedures and implementing disaster recovery procedures.</li><li>Supports application design by contributing expertise to operations and technical support teams.</li><li>Provides technical support to employees.</li></ul></td><td style=\"height:40.0pt; vertical-align:top; width:67.5pt\"><p>6</p></td><td style=\"height:40.0pt; vertical-align:top; width:49.5pt\"><p>Home/Field</p></td></tr><tr><td style=\"height:22.0pt; vertical-align:top; width:106.8pt\"><p><strong>Operations Manager</strong></p></td><td style=\"height:22.0pt; vertical-align:top; width:234.95pt\"><p>a) Education: Full time Post Graduation in Computer Science / Computer Application / Information System Management / Information Technology or B. Tech / B.E. in Computer Science / Information Technology &nbsp;&nbsp;with preferably MBA degree from a reputed University or College or Institute<br />b) Certifications: ITIL v3<br />c) Experience: Should possess at least 10 years of experience for at least 5 years in maintenance and operations of large IT setups<br />d) Project experience:<br />i. Should have at least 3 projects of similar scope as Operation manager<br />ii. Should have at least 1 project executed in e-governance with government or semi-government or government autonomous bodies or public sector undertakings or other government organization<br />iii. Should have managed a team of at least 20 members<br />iv. Should have a knowledge of ISO 20000, 27001 standards and other relevant standards<br />&nbsp;</p></td><td style=\"height:22.0pt; vertical-align:top; width:225.0pt\"><ul><li>Overseeing the daily operations of the IT department and ensuring that systems and networks are running smoothly.<br />&zwj;Developing and implementing policies, procedures, and processes to</li><li>improve IT operations and increase efficiency and productivity.<br />&zwj;Managing technology vendors and service providers to ensure that the organization&#39;s technology needs are met.</li><li>Evaluating and implementing new technologies and systems that improve IT infrastructure and support the organization&#39;s business goals.</li><li>Lead the team and provide guidance and support to ensure that they are meeting their goals and objectives.</li><li>&zwj;Maintaining a strong understanding of the organization&#39;s business needs and working closely with other departments to ensure that IT is aligned with those needs.</li><li>Ensuring that the organization&#39;s IT policies and procedures are up to date and compliant with industry standards and company regulations.<br />&zwj;Managing the IT budget and ensuring that expenses are in line with the organization&#39;s financial goals</li><li>Keeping up to date with the latest industry trends and developments in IT operations management.</li><li>Assess system performance and recommend improvements</li><li>Provide support and guidance to stakeholders via help desk</li><li>&nbsp;</li></ul></td><td style=\"height:22.0pt; vertical-align:top; width:67.5pt\"><p>3</p></td><td style=\"height:22.0pt; vertical-align:top; width:49.5pt\"><p>Home/Field</p></td></tr><tr><td style=\"height:120.0pt; vertical-align:top; width:106.8pt\"><p><strong>Business Analyst </strong></p></td><td style=\"height:120.0pt; vertical-align:top; width:234.95pt\"><p>a) Education: Full time Post Graduation in Computer Science / Computer Application / Information System Management / Information Technology or B. Tech / B.E. in Computer Science / Information Technology &nbsp;&nbsp;with preferably MBA degree from a reputed University or College or Institute<br />b) Certifications: Certified Business Analyst<br />c) Experience: Should possess at least 8 years of experience in IT and ICT project implementation in Governance domain<br />d) Project experience: i. Should have at least 2 projects of similar scope as Business Analyst ii. Should have experience of more than 5 years in requirements analysis, business process workflow preparations, domain use case creation and other relevant activities iii. Experienced in designing data warehouses or marts as required<br />&nbsp;</p></td><td style=\"height:120.0pt; vertical-align:top; width:225.0pt\"><ul><li>Initiate the Software Project, brings together the stakeholders, collects all the information, and prepares a Scope Document,</li><li>Focus on high-level details and having the ability to understand precise outcomes as a part of business analyst requirements.</li><li>Understand requirement specifications, process flows, and creating business use case scenarios.</li><li>Represent Project Stakeholders throughout the process definition, functional and business requirements, and service priorities</li><li>Bridge the gap between business requirements and technology solutions and communicate effectively with stakeholders</li></ul></td><td style=\"height:120.0pt; vertical-align:top; width:67.5pt\"><p>6</p></td><td style=\"height:120.0pt; vertical-align:top; width:49.5pt\"><p>Home/Field</p></td></tr><tr><td style=\"height:96.5pt; vertical-align:top; width:106.8pt\"><p><strong>Security Architect </strong></p></td><td style=\"height:96.5pt; vertical-align:top; width:234.95pt\"><p>a) Education: Full time Post Graduation in Computer Science / Computer Application / Information System Management / Information Technology or B. Tech / B.E. in Computer Science / Information Technology &nbsp;&nbsp;from a reputed University or College or Institute<br />b) Certifications: Should have OEM/Industry Standard certification like CISM, CISSP, ISO 27001, and others as applicable<br />c) Experience: Should possess at least 8 years of experience in IT and ICT project implementation in Governance domain including designing and maintaining security systems<br />d) Project experience: i. Should have at least 2 projects of similar scope as Security Architect</p></td><td style=\"height:96.5pt; vertical-align:top; width:225.0pt\"><ul><li>Planning, studying and then designing a resistant security architecture for various IT projects.</li><li>Developing prerequisites for networks, firewalls, routers, and other network devices</li><li>Performing vulnerability assessment, security testing, and risk analysis</li><li>Researching and implementing the updated security standards, systems, and best practices</li></ul></td><td style=\"height:96.5pt; vertical-align:top; width:67.5pt\"><p>6</p></td><td style=\"height:96.5pt; vertical-align:top; width:49.5pt\"><p>Home/Field</p></td></tr><tr><td style=\"height:96.5pt; vertical-align:top; width:106.8pt\"><p><strong>Test Lead</strong></p></td><td style=\"height:96.5pt; vertical-align:top; width:234.95pt\"><p>Have BE / B Tech in computer science/IT (or)</p><p>BCA / B.Sc. Computer Science (or)</p><p>Master&rsquo;s degree in computer science / Computer Application.</p><p>Minimum 5 years of work experience in Testing</p><p>Must have experience in online &amp; offline testing tools, load testing, regression testing &amp; other prominent black &amp; white box testing techniques.</p><p>&nbsp;</p></td><td style=\"height:96.5pt; width:225.0pt\"><ul><li>Meeting with development managers to discuss software specifications and controls.</li><li>Identify the scope of the testing required for a particular release based on the requirements of the document.</li><li>Put out the Test Plan after discussions with the test team and have it reviewed and approved by the Management/ Development team.</li><li>Identify the testing effort required by calculating the sizing needed for the given release and plan the required effort for the same.</li><li>Monitor the test progress by constantly assessing the work assigned to each of the resources and re-balance or re-allocate them as required.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Bridge any gaps and differences between the Testing team and the Management in order to form a clean two-way interface channel.</li><li>Building, coding, and implementing software evaluation test programs.<br />Running test programs to ensure that testing protocols evaluate the software correctly.</li><li>Finalizing and documenting testing procedures.</li><li>Completing final tests and creating test reports.<br />Presenting test reports to management and suggesting software fixes.</li></ul></td><td style=\"height:96.5pt; vertical-align:top; width:67.5pt\"><p>6</p></td><td style=\"height:96.5pt; vertical-align:top; width:49.5pt\"><p>Home/Field</p></td></tr></tbody></table><p>&nbsp;</p><p>&nbsp;</p><ol><li><ol><li>Operation &amp; maintenance (Data Centre) support team</li></ol></li></ol><table border=\"1\" cellspacing=\"0\" style=\"width:683.75pt\"><thead><tr><td style=\"height:17.5pt; vertical-align:top; width:107.75pt\"><p><strong>Position </strong></p></td><td style=\"height:17.5pt; vertical-align:top; width:221.55pt\"><p><strong>Qualification / Experience</strong></p></td><td style=\"height:17.5pt; vertical-align:top; width:204.15pt\"><p><strong>Rolls &amp; Responsibilities</strong></p></td><td style=\"height:17.5pt; vertical-align:top; width:64.85pt\"><p><strong>Person Months</strong></p></td><td style=\"height:17.5pt; vertical-align:top; width:85.45pt\"><p><strong>Home/Field </strong></p></td></tr></thead><tbody><tr><td style=\"height:105.25pt; vertical-align:top; width:107.75pt\"><p><strong>Data Centre Manager</strong></p></td><td style=\"height:105.25pt; vertical-align:top; width:221.55pt\"><p>a) Education: Full Time Post Graduation in Computer Science / Computer Application / Information System Management / Information Technology or B. Tech / B.E. in Computer Science / Information Technology &nbsp;&nbsp;from a reputed University or College or Institute<br />b) Certification: PMP or Prince2 or equivalent or OEM or Industry Standard certification in Infrastructure Management. E.g., ITIL V.3, ISO 20000, and others<br />c) Experience: Should possess at least above 10 years of experience in managing Data Centers<br />d) Project Experience: i. Should have led a team of more than 50 direct/indirect people</p></td><td style=\"height:105.25pt; vertical-align:top; width:204.15pt\"><ul><li>Maintain data centers and environmental facilities including power backup, fire prevention systems, and HVAC</li><li>Planning, installation, and support of the company&rsquo;s physical computer infrastructure (hardware, systems software, networks, and backup systems)</li><li>Troubleshoot issues within the data center and physical infrastructure<br />Manage and support change and release processes for physical environments</li><li>Provide cost and design proposals and liaise with vendors<br />Establish physical operational support procedures for all systems</li><li>Lead the team of employees and contractors, service providers</li><li>Train all team members</li><li>Create metrics and monitoring to aid in SLA reporting</li></ul><p>&nbsp;</p></td><td style=\"height:105.25pt; vertical-align:top; width:64.85pt\"><p>36</p></td><td style=\"height:105.25pt; vertical-align:top; width:85.45pt\"><p>Home</p></td></tr><tr><td style=\"height:58.0pt; vertical-align:top; width:107.75pt\"><p><strong>System Administrator</strong></p></td><td style=\"height:58.0pt; vertical-align:top; width:221.55pt\"><p>a) Education: Full Time Post Graduation in Computer Science / Computer Application / Information System Management / Information Technology or B. Tech / B.E. in Computer Science / Information Technology &nbsp;&nbsp;from a reputed University or College or Institute<br />b) Certification: CCNA / CCNP /MCSE / Linux or any other equivalent<br />c) Experience: Should possess at least 6 to 8 years of experience in system administration domain</p></td><td style=\"height:58.0pt; vertical-align:top; width:204.15pt\"><ul><li>Install and configure software and hardware</li><li>Manage network servers and technology tools</li><li>Set up accounts and workstations</li><li>Monitor performance and maintain systems according to requirements</li><li>Troubleshoot issues and outages</li><li>Ensure security through access controls, backups and firewalls</li><li>Upgrade systems with new releases and models</li><li>Develop expertise to train staff on new technologies</li><li>Build an internal wiki with technical documentation, manuals and IT policies</li></ul><p>&nbsp;</p></td><td style=\"height:58.0pt; vertical-align:top; width:64.85pt\"><p>36</p></td><td style=\"height:58.0pt; vertical-align:top; width:85.45pt\"><p>Home</p></td></tr><tr><td style=\"height:94.45pt; vertical-align:top; width:107.75pt\"><p><strong>Database Administrator</strong></p></td><td style=\"height:94.45pt; vertical-align:top; width:221.55pt\"><p>a) Education: Full Time Post Graduation in Computer Science / Computer Application / Information System Management / Information Technology or B. Tech / B.E. in Computer Science / Information Technology &nbsp;&nbsp;from a reputed University or College or Institute Certification: OCA/OCP/Java/MySQL or equivalent<br />b) Experience: Should possess at least 6 to 8 years of experience in handling databases / Network databases<br />c) Should have experience in database activities like instance tuning, schema management, space management, backup and recovery, disaster recovery, data replication, database refresh and others.</p></td><td style=\"height:94.45pt; vertical-align:top; width:204.15pt\"><ul><li>Install and maintain the performance of database servers.</li><li>Develop processes for optimizing database security.</li><li>Set and maintain database standards.</li><li>Manage database access.</li><li>Performance tuning of database systems.</li><li>Install, upgrade, and manage database applications.</li><li>Diagnose and troubleshoot database errors.</li><li>Recommend and implement emerging database technologies.</li><li>Create and manage database reports, visualizations, and dashboards.</li><li>Create automation for repeating database tasks.</li><li>Be available for on-call support as needed.</li></ul></td><td style=\"height:94.45pt; vertical-align:top; width:64.85pt\"><p>36</p></td><td style=\"height:94.45pt; vertical-align:top; width:85.45pt\"><p>Home</p></td></tr><tr><td style=\"height:62.95pt; vertical-align:top; width:107.75pt\"><p><strong>Network Administrator</strong></p></td><td style=\"height:62.95pt; vertical-align:top; width:221.55pt\"><p>a) Education: Full Time Post Graduation in Computer Science / Computer Application / Information System Management / Information Technology or B. Tech / B.E. in Computer Science / Information Technology &nbsp;&nbsp;&nbsp;from a reputed University or College or Institute<br />b) Certifications: CCNA/MCSE or any other equivalent<br />c) Experience: Should possess at least 6 to 8 years of experience in Network administration domain experience in handling network infrastructure</p></td><td style=\"height:62.95pt; vertical-align:top; width:204.15pt\"><ul><li>Perform network design and capacity planning.</li><li>Installs and maintains network file servers and network operating systems; ensures that backup copies of all files are routinely made and securely stored at separate location; maintains system documentation.</li><li>Provides second level technical support to users concerning network system operations.</li><li>Diagnoses problems with network equipment and performs equipment repair or upgrades when appropriate.</li><li>Installs, configures, and maintains multi-user software to be accessed from file servers.</li><li>Administer and maintain end user accounts, permissions, and access rights.</li><li>Installs, configures, and maintains network cabling and other networking equipment such as hubs, switches, and UPS.</li><li>Oversee installation, configuration, maintenance, and troubleshooting of network connected end-user hardware, software, and peripheral devices</li><li>Manage security solutions, including firewall, anti-virus, and intrusion detection systems.</li><li>Works in close cooperation with Systems Analyst and Lead Information Technology Technician to facilitate management of computer labs, installing any software needed for each semester and/or special seminars.</li><li>Works with System Administrator and Director of Institutional Services in planning, installation, and documentation of network topology and Virtual Desktop Infrastructure</li></ul></td><td style=\"height:62.95pt; vertical-align:top; width:64.85pt\"><p>36</p></td><td style=\"height:62.95pt; vertical-align:top; width:85.45pt\"><p>Home / Field</p></td></tr><tr><td style=\"height:72.5pt; vertical-align:top; width:107.75pt\"><p><strong>Network Support Engineer 1 </strong></p></td><td style=\"height:72.5pt; vertical-align:top; width:221.55pt\"><p>a) Education: Full Time Post Graduation in Computer Science / Computer Application / Information System Management / Information Technology or B. Tech / B.E. in Computer Science / Information Technology from a reputed University or College or Institute</p><p>b) Certifications: MCSE/CCNA certification preferred</p><p>c) Experience: Should possess at least 6 to 8 years of experience as network support engineer</p></td><td style=\"height:72.5pt; vertical-align:top; width:204.15pt\"><ul><li>Providing primary backup for networks should they fail</li><li>Ensuring the effective administration of a new business network</li><li>Performing troubleshooting on all programs when required</li><li>Preparing post-mortem reports and performing trend analysis when there are system failures</li><li>Developing and maintaining all of the comprehensive documentation with the implemented network</li><li>Assisting other departments when it comes to localised issues</li><li>Coordinating with various departments to help develop a network design that runs smoothly</li><li>Managing all the technical network resources for both projects and the business as a whole</li><li>Ensuring there is an optimal level of technical backup at all times</li><li>Monitoring network performance to determine if adjustments need to be made.</li><li>Operating master consoles to monitor the performance of networks and computer systems.</li></ul></td><td style=\"height:72.5pt; vertical-align:top; width:64.85pt\"><p>36</p></td><td style=\"height:72.5pt; vertical-align:top; width:85.45pt\"><p>Field</p></td></tr><tr><td style=\"height:74.65pt; vertical-align:top; width:107.75pt\"><p><strong>Network Support Engineer 2</strong></p></td><td style=\"height:74.65pt; vertical-align:top; width:221.55pt\"><p>a) Education: Full Time Post Graduation in Computer Science / Computer Application / Information System Management / Information Technology or B. Tech / B.E. in Computer Science / Information Technology &nbsp;&nbsp;from a reputed University or College or Institute<br />b) Certifications: Any certification related to networking<br />c) Experience: Should possess at least 3 to 5 years of experience as network support engineer</p><p><br />&nbsp;</p></td><td style=\"height:74.65pt; vertical-align:top; width:204.15pt\"><ul><li>Providing primary backup for networks should they fail</li><li>Ensuring the effective administration of a new business network</li><li>Performing troubleshooting on all programs when required</li><li>Preparing post-mortem reports and performing trend analysis when there are system failures</li><li>Assisting other departments when it comes to localized issues</li><li>Coordinating with various departments to help develop a network design that runs smoothly</li><li>Ensuring there is an optimal level of technical backup at all times</li></ul></td><td style=\"height:74.65pt; vertical-align:top; width:64.85pt\"><p>36</p></td><td style=\"height:74.65pt; vertical-align:top; width:85.45pt\"><p>Home</p></td></tr><tr><td style=\"height:100.3pt; vertical-align:top; width:107.75pt\"><p><strong>Technical Support</strong></p></td><td style=\"height:100.3pt; vertical-align:top; width:221.55pt\"><p>a) Education: Full Post Graduation in Computer Science / Computer Application / Information System Management / Information Technology or B. Tech / B.E. in Computer Science / Information Technology&nbsp;&nbsp; from a reputed University or College or Institute</p><p>b) Certifications: Networking or any other relevant technical certification</p><p>c) Experience: Should possess at least 3 to 5 years of experience in technical support</p><p>&nbsp;</p></td><td style=\"height:100.3pt; vertical-align:top; width:204.15pt\"><ul><li>Collaborating with the IT department on the deployment and maintenance of network technologies.</li><li>Installing, configuring, and updating network software, as well as maintaining hardware and network devices.</li><li>Optimizing server capacity to keep up with demand in online traffic.</li><li>Testing network protocols and ensuring stable and secure server connectivity.</li><li>Training junior IT personnel, providing onsite or remote or technical support, and preparing user manuals.</li><li>Documenting network processes and layouts, as well as enhancing network security.</li></ul></td><td style=\"height:100.3pt; vertical-align:top; width:64.85pt\"><p>36</p></td><td style=\"height:100.3pt; vertical-align:top; width:85.45pt\"><p>Home</p></td></tr></tbody></table><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><ol><li><strong>Capacity-building program &nbsp;</strong></li></ol><p>System Integrators shall refer to Annexure-V for the Training and Capacity Building that shall give detailed scope on the Training Requirements, Scheduling the Training Calendar, number of trainings and their different types that shall be given along with the proper training aids, for TNUHDB Officials and Other Stakeholders.</p><p>&nbsp;</p><ol><li><strong>Project deliverables / Timeline / Payment schedule</strong></li></ol><table border=\"1\" cellspacing=\"0\" style=\"width:104.82%\"><thead><tr><td style=\"background-color:#e7e6e6; height:21.35pt; width:4.54%\"><p><strong>#</strong></p></td><td style=\"background-color:#e7e6e6; height:21.35pt; width:64.92%\"><p><strong>Scope Activity / Deliverable of SI</strong></p></td><td style=\"background-color:#e7e6e6; height:21.35pt; width:16.02%\"><p><strong>Timeline completion</strong></p></td><td style=\"background-color:#e7e6e6; height:21.35pt; width:14.52%\"><p><strong>Payment Schedule</strong></p></td></tr><tr><td style=\"background-color:#e7e6e6; height:13.45pt; width:4.54%\"><p>&nbsp;</p></td><td style=\"background-color:#e7e6e6; height:13.45pt; width:64.92%\"><p><strong>PLANNING &amp; SOLUTION DESIGN</strong></p></td><td style=\"background-color:#e7e6e6; height:13.45pt; width:16.02%\"><p>&nbsp;</p></td><td style=\"background-color:#e7e6e6; height:13.45pt; width:14.52%\"><p>&nbsp;</p></td></tr><tr><td style=\"height:13.45pt; width:4.54%\"><p>1</p></td><td style=\"height:13.45pt; width:64.92%\"><p>Signing of contract between SI and TNUHDB</p></td><td style=\"height:13.45pt; width:16.02%\"><p>T</p></td><td rowspan=\"2\" style=\"height:13.45pt; vertical-align:bottom; width:14.52%\"><p>5% of Capex</p></td></tr><tr><td style=\"height:13.45pt; width:4.54%\"><p>2</p></td><td style=\"height:13.45pt; width:64.92%\"><p>Submission of Project charter and Work Plan document</p></td><td style=\"height:13.45pt; width:16.02%\"><p>T+ 1 month</p></td></tr><tr><td style=\"height:13.45pt; width:4.54%\"><p>3</p></td><td style=\"height:13.45pt; width:64.92%\"><p>Submission of Business Requirement and SRS document</p></td><td style=\"height:13.45pt; width:16.02%\"><p>T+ 2 months</p></td><td rowspan=\"3\" style=\"height:13.45pt; vertical-align:bottom; width:14.52%\"><p>5% of Capex</p></td></tr><tr><td style=\"height:13.45pt; width:4.54%\"><p>4</p></td><td style=\"height:13.45pt; width:64.92%\"><p>Submission of HLD and LLD solution design document</p></td><td style=\"height:13.45pt; width:16.02%\"><p>T+ 3 months</p></td></tr><tr><td style=\"height:13.45pt; width:4.54%\"><p>5</p></td><td style=\"height:13.45pt; width:64.92%\"><p>Submission of Change Management and Capacity Building Plan</p></td><td style=\"height:13.45pt; width:16.02%\"><p>T+ 3 months</p></td></tr><tr><td style=\"background-color:#e7e6e6; height:13.45pt; width:4.54%\"><p>&nbsp;</p></td><td style=\"background-color:#e7e6e6; height:13.45pt; width:64.92%\"><p><strong>IMPLEMENTATION </strong></p></td><td style=\"background-color:#e7e6e6; height:13.45pt; width:16.02%\"><p>&nbsp;</p></td><td style=\"background-color:#e7e6e6; height:13.45pt; width:14.52%\"><p>&nbsp;</p></td></tr><tr><td style=\"height:21.35pt; width:4.54%\"><p>6</p></td><td style=\"height:21.35pt; width:64.92%\"><p>Submission of IT Hardware, Network infrastructure, Support Software procurement plan</p></td><td style=\"height:21.35pt; width:16.02%\"><p>T + 4 months</p></td><td rowspan=\"4\" style=\"height:21.35pt; width:14.52%\"><p>15% of Capex</p></td></tr><tr><td style=\"height:32.05pt; width:4.54%\"><p>7</p></td><td style=\"height:32.05pt; width:64.92%\"><p>Supply, install, configuration, commissioning of required IT infrastructure networking equipment, NoC as part of technical solution, Cloud DC, DR</p></td><td style=\"height:32.05pt; width:16.02%\"><p>T + 6 months</p></td></tr><tr><td style=\"height:25.1pt; width:4.54%\"><p>8</p></td><td style=\"height:25.1pt; width:64.92%\"><p>Supply, install, configuration, commissioning of required IT infrastructure for end users</p></td><td style=\"height:25.1pt; width:16.02%\"><p>T + 6 months</p></td></tr><tr><td style=\"height:22.75pt; width:4.54%\"><p>9</p></td><td style=\"height:22.75pt; width:64.92%\"><p>Supply, install, configuration of Support software for Technical wing and end users</p></td><td style=\"height:22.75pt; width:16.02%\"><p>T + 6 months</p></td></tr><tr><td style=\"height:13.45pt; width:4.54%\"><p>10</p></td><td style=\"height:13.45pt; width:64.92%\"><p>Digitization and Data Migration</p></td><td style=\"height:13.45pt; width:16.02%\"><p>T + 7 months</p></td><td style=\"height:13.45pt; vertical-align:bottom; width:14.52%\"><p>5% of Capex</p></td></tr><tr><td style=\"height:13.45pt; width:4.54%\"><p>11</p></td><td style=\"height:13.45pt; width:64.92%\"><p>Application Development / Customisation of solution</p></td><td style=\"height:13.45pt; width:16.02%\"><p>T + 8 months</p></td><td rowspan=\"6\" style=\"height:13.45pt; width:14.52%\"><p>20% of Capex</p></td></tr><tr><td style=\"height:13.45pt; width:4.54%\"><p>12</p></td><td style=\"height:13.45pt; width:64.92%\"><p>Application Cloud hosting in DC and DR</p></td><td style=\"height:13.45pt; width:16.02%\"><p>T + 8 months</p></td></tr><tr><td style=\"height:13.45pt; width:4.54%\"><p>13</p></td><td style=\"height:13.45pt; width:64.92%\"><p>Integration Test</p></td><td style=\"height:13.45pt; width:16.02%\"><p>T + 8 months</p></td></tr><tr><td style=\"height:13.45pt; width:4.54%\"><p>14</p></td><td style=\"height:13.45pt; width:64.92%\"><p>System Integration Test</p></td><td style=\"height:13.45pt; width:16.02%\"><p>T + 9 months</p></td></tr><tr><td style=\"height:13.45pt; width:4.54%\"><p>15</p></td><td style=\"height:13.45pt; width:64.92%\"><p>User Acceptance Test</p></td><td style=\"height:13.45pt; width:16.02%\"><p>T + 9 months</p></td></tr><tr><td style=\"height:13.45pt; width:4.54%\"><p>16</p></td><td style=\"height:13.45pt; width:64.92%\"><p>Submission of Test reports</p></td><td style=\"height:13.45pt; width:16.02%\"><p>T + 9 months</p></td></tr><tr><td style=\"height:13.45pt; width:4.54%\"><p>17</p></td><td style=\"height:13.45pt; width:64.92%\"><p>Submission of Project Documentation, User Manuals, SoPs</p></td><td style=\"height:13.45pt; width:16.02%\"><p>T + 9 months</p></td><td rowspan=\"2\" style=\"height:13.45pt; width:14.52%\"><p>5% of Capex</p></td></tr><tr><td style=\"height:13.45pt; width:4.54%\"><p>18</p></td><td style=\"height:13.45pt; width:64.92%\"><p>Training, Capacity Building, Change Management</p></td><td style=\"height:13.45pt; width:16.02%\"><p>T + 10 months</p></td></tr><tr><td style=\"height:13.45pt; width:4.54%\"><p>19</p></td><td style=\"height:13.45pt; width:64.92%\"><p>Pilot implementation of PMS, ERP, Portal applications</p></td><td style=\"height:13.45pt; width:16.02%\"><p>T + 11 months</p></td><td rowspan=\"2\" style=\"height:13.45pt; width:14.52%\"><p>5% of Capex</p></td></tr><tr><td style=\"height:21.35pt; width:4.54%\"><p>20</p></td><td style=\"height:21.35pt; width:64.92%\"><p>Submission of &quot;Lessons Learnt&quot; and Solution Update based on Pilot Implementation (Including UAT and Certification)</p></td><td style=\"height:21.35pt; width:16.02%\"><p>T + 11 months</p></td></tr><tr><td style=\"height:13.45pt; width:4.54%\"><p>21</p></td><td style=\"height:13.45pt; width:64.92%\"><p>Third party security audit and certification</p></td><td style=\"height:13.45pt; width:16.02%\"><p>T + 12 months</p></td><td style=\"height:13.45pt; width:14.52%\"><p>5% of Capex</p></td></tr><tr><td style=\"height:13.45pt; width:4.54%\"><p>22</p></td><td style=\"height:13.45pt; width:64.92%\"><p>Go-Live</p></td><td style=\"height:13.45pt; width:16.02%\"><p>T + 12 months</p></td><td style=\"height:13.45pt; width:14.52%\"><p>15% of Capex</p></td></tr><tr><td style=\"height:13.45pt; width:4.54%\"><p>23</p></td><td style=\"height:13.45pt; width:64.92%\"><p>Solution stabilisation &amp; Handholding to TNUHDB</p></td><td style=\"height:13.45pt; width:16.02%\"><p>T + 14 months</p></td><td style=\"height:13.45pt; vertical-align:bottom; width:14.52%\"><p>10% of Capex</p></td></tr><tr><td style=\"background-color:#e7e6e6; height:13.45pt; width:4.54%\"><p>&nbsp;</p></td><td style=\"background-color:#e7e6e6; height:13.45pt; width:64.92%\"><p><strong>OPERATION &amp; MAINTENANCE</strong></p></td><td style=\"background-color:#e7e6e6; height:13.45pt; width:16.02%\"><p>&nbsp;</p></td><td style=\"background-color:#e7e6e6; height:13.45pt; width:14.52%\"><p>&nbsp;</p></td></tr><tr><td style=\"height:45.1pt; width:4.54%\"><p>24</p></td><td style=\"height:45.1pt; width:64.92%\"><p>Quarterly Operation and Maintenance Support + Quarterly SLA Compliance Report</p></td><td style=\"height:45.1pt; width:16.02%\"><p>Every quarter for O&amp;M period</p></td><td style=\"height:45.1pt; vertical-align:bottom; width:14.52%\"><p>~8.31% of OPEX per Quarterly (OPEX equally amortized across 12 quarters, time of 3 years)</p></td></tr><tr><td style=\"background-color:#e7e6e6; height:13.45pt; width:4.54%\"><p>&nbsp;</p></td><td style=\"background-color:#e7e6e6; height:13.45pt; width:64.92%\"><p><strong>PROJECT HANDOVER &amp; EXIT</strong></p></td><td style=\"background-color:#e7e6e6; height:13.45pt; width:16.02%\"><p>&nbsp;</p></td><td style=\"background-color:#e7e6e6; height:13.45pt; width:14.52%\"><p>&nbsp;</p></td></tr><tr><td style=\"height:21.35pt; width:4.54%\"><p>25</p></td><td style=\"height:21.35pt; width:64.92%\"><p>Handing over of maintenance, user training and knowledge transfer</p></td><td style=\"height:21.35pt; width:16.02%\"><p>&nbsp;36th month of O&amp;M period</p></td><td style=\"height:21.35pt; vertical-align:bottom; width:14.52%\"><p>10% of Capex</p></td></tr></thead></table><p>&nbsp;</p><p>Note: Capex (Capital Expenditure) and Opex (Operational Expenditure) to be quoted by the firm (System Integrator)</p><ol><li><strong>Compliance to Standards</strong><ol><li>Adherence to Open-Source Standard</li></ol></li></ol><p>The solution for this project must be designed following open standards, to the extent feasible and in line with overall system requirements set out in this RFP, to provide for good inter-operability with multiple platforms and avoid any technology or technology provider lock-in.</p><ol><li><ol><li>Compliance with Government standards &amp; policies</li></ol></li></ol><p>The solution proposed by SI in response to this RFP, must comply with all the relevant standards and policies related to e-Governance application development published by Government of India, which includes:</p><ol><li>Ministry of Electronics and Information Technology, Government of India as updated from time to time. The latest version of the standards may be found at https://egovstandards.gov.in</li><li>National Informatics Corporation The latest version of the standards may be found at https://web.guidelines.gov.in&nbsp;</li><li>Guidelines for Indian Government Websites (GIGW), available at: http://darpg.gov.in/sites/default/files/Guidelines_for_Government_websites_0_0.pdf</li><li>&ldquo;Policy on Open Application Programming Interfaces (APIs) for Government of India&rdquo; available at: http://www.egazette.nic.in/WriteReadData/2015/164238.pdf</li><li>&ldquo;Policy on Adoption of Open-Source Software for Government of India&rdquo; available at URL http://www.egazette.nic.in/WriteReadData/2015/163746.pdf</li><li>Information Technology Act 2000 (revised 2008) (http://www.meity.gov.in/content/information-technology-act)</li><li>CERT-In security guidelines for Indian Government websites (http://www.cert-in.org.in/)</li><li>E-SAFE Guidelines for Information Security (http://egovstandards.gov.in/&nbsp; )</li><li>e-Governance Standards for Preservation Information Documentation of e-Records (http://egovstandards.gov.in/&nbsp; )</li><li>e-Governance standards on Biometric standards (http://egovstandards.gov.in/&nbsp; )</li><li>Framework and Guidelines for Use of Social Media for Government Organizations (http://meity.gov.in/writereaddata/files/Approved%20Social%20Media%20Framework%20and%20Guidelines%20_2_.pdf)</li><li>Guidelines for Indian Government Websites (http://egovstandards.gov.in/ )</li><li>InDEA (India Digital Ecosystem Architecture (https://www.meity.gov.in/india-enterpise-architecture-indea )</li><li>Digital Personal Data Protection (https://www.meity.gov.in)<ol><li>Compliance with Industry Standards</li></ol></li></ol><p>In addition to above, the proposed solution must be based on and compliant with industry standards (their latest versions as on date) wherever applicable. This will apply to all the aspects of solution including but not limited to design, development, security, installation, and testing. There are many standards that are summarized below. However, the list below is for reference purposes only and is not to be considered as exhaustive.</p><ol><li>Portal development W3C specifications</li><li>Information access/transfer protocols SOAP, HTTP/HTTPS</li><li>Photograph JPEG (minimum resolution of 640 x 480 pixels)</li><li>Scanned documents TIFF (Resolution of 600 X 600 dpi)</li><li>Biometric framework BioAPI 2.0 (ISO/IEC 19784-1:2005)</li><li>Latest HTML standards<ol><li>Single-Sign On</li></ol></li></ol><p>The proposed solution should enable single-sign-on so that any user once authenticated and authorized by system is not required to be re-authorized for completing any of the services in the same session. For employees of the TNUHDB concerned, the browser-based application accessed on the intranet, through single-sign-on mechanism, will provide access to all the services of the departments concerned (based on their roles and responsibilities), Help module, basic and advanced reporting etc. Similarly, for external users (citizens and others), based on their profile and registration, the system shall enable single sign on facility to apply for various services, integration with existing TNUHDB applications, external applications, submit queries /complaints and check status of their applications.</p><ol><li><ol><li>Support for PKI based Authentication and Authorization</li></ol></li></ol><p>The solution shall support PKI based Authentication and Authorization, in accordance with IT Act 2000, using the Digital Certificates issued by the Certifying Authorities (CA) such as MTNL or NIC or Maharashtra Government authorized agency. Two factor authentications (login id &amp; password and digital signature) shall be implemented by the SI for officials/employees involved in processing citizen services as per the Functional requirement specification of the services specified in RFP.</p><ol><li><ol><li>Interoperability Standards</li></ol></li></ol><p>Keeping in view the evolving needs of interoperability, especially the possibility that the solution shall become the focal point of delivery of services and may also involve cross functionality with the e-Government projects of other departments / businesses in future, the solution should be built on Open Standards. Some of the states already have other applications deployed and running for delivering services to citizens. The SI shall ensure that the application developed is easily integrated with the existing applications. Every care shall be taken to ensure that the code does not build a dependency on any proprietary software, particularly, using proprietary &lsquo;stored procedures&rsquo; belonging to a specific database product.</p><ol><li><ol><li>Scalability</li></ol></li></ol><p>One of the fundamental requirements of the proposed application is its scalability. The architecture should be proven to be scalable (cater to increasing load of internal and external users and their transactions) and capable of delivering high performance for at least four years from the date of deployment. In this context, it is required that the application and deployment architecture should provide for Scale-Up and Scale out on the Application and Web Servers, Database Servers, and all other solution components.</p><ol><li><ol><li>Security</li></ol></li></ol><p>The systems implemented for project should be highly secure, considering that it is intended to handle sensitive data relating to the TNUHDB departments, and others. The overarching security considerations are described below.</p><ol><li>The security services used to protect the solution shall include Identification, Authentication, Access Control, Administration and Audit and support for industry standard protocols.</li><li>The solution shall support advanced user authentication mechanisms including digital certificates and biometric authentication (wherever it is required like at Data Centre).</li><li>Security design should provide for a well-designed identity management system, security of physical and digital assets, data and network security, backup and recovery and disaster recovery system.</li><li>The solution should provide for maintaining an audit trail of all the transactions and should also ensure the non-repudiation of audit trail without impacting the overall performance of the system.</li><li>The overarching requirement is the need to comply with ISO 27001 standards of security.</li><li>The application design and development should comply with Open Web Application Security Project [OWASP] top 10 principles.</li></ol><p>An indicative list of information security requirements which are to be followed by SI is specified below. During the SRS preparation phase, this may be modified in concurrence with TNUHDB.</p><p><em>Indicative list of information security requirements</em></p><table cellspacing=\"0\"><thead><tr><td style=\"background-color:#4472c4; border-color:#4472c4; width:22.25pt\"><p><strong>#</strong></p></td><td style=\"background-color:#4472c4; width:130.5pt\"><p><strong>Security Areas</strong></p></td><td style=\"background-color:#4472c4; border-color:#4472c4; width:314.75pt\"><p><strong>Specifications</strong></p></td></tr></thead><tbody><tr><td style=\"background-color:#d9e2f3; border-color:#8eaadb; width:22.25pt\"><ol><li>&nbsp;</li></ol></td><td style=\"background-color:#d9e2f3; width:130.5pt\"><p>Physical Security</p></td><td style=\"background-color:#d9e2f3; width:314.75pt\"><ul><li>DC, Experience Centre, other assigned to SI should be physically secured by the SI.</li></ul></td></tr><tr><td style=\"border-color:#8eaadb; vertical-align:top; width:22.25pt\"><ol><li>&nbsp;</li></ol></td><td style=\"vertical-align:top; width:130.5pt\"><p>Network Security</p></td><td style=\"vertical-align:top; width:314.75pt\"><ul><li>Appropriate firewalls, IPS, SSL devices etc. should be used to ensure Network security</li><li>The solution should support SSL encryption mechanism for transferring data across network and between client and server</li></ul></td></tr><tr><td style=\"background-color:#d9e2f3; border-color:#8eaadb; width:22.25pt\"><ol><li>&nbsp;</li></ol></td><td style=\"background-color:#d9e2f3; width:130.5pt\"><p>System Security</p></td><td style=\"background-color:#d9e2f3; width:314.75pt\"><ul><li>Adequate access control procedures should be defined to secure the entire IT system, physically and logically.</li><li>The access controls procedures should cover all stages in the life cycle of user access, from the initial registration of new users to the final deregistration of users who no longer require access to information systems and services.</li><li>The system should have two factor authentication mechanism either through One Time Password (OTP) or soft tokens-based technologies for access control and user authentication.</li></ul></td></tr><tr><td style=\"border-color:#8eaadb; vertical-align:top; width:22.25pt\"><ol><li>&nbsp;</li></ol></td><td style=\"vertical-align:top; width:130.5pt\"><p>Application Security</p></td><td style=\"vertical-align:top; width:314.75pt\"><ul><li>The solution should have appropriate authentication mechanisms</li><li>Application user authentication &amp; authorization related transactions should be encrypted.</li><li>Operating system should be hardened on which the application is installed.</li><li>A web application firewall shall be deployed to secure the web-layer.</li><li>The web applications should be free from OWASP / SANS and CERT-IN web application vulnerabilities as released from time to time.</li></ul></td></tr><tr><td style=\"background-color:#d9e2f3; border-color:#8eaadb; width:22.25pt\"><ol><li>&nbsp;</li></ol></td><td style=\"background-color:#d9e2f3; width:130.5pt\"><p>Audit Trails &amp; Logs</p></td><td style=\"background-color:#d9e2f3; width:314.75pt\"><ul><li>Event logging should create an accurate record of user activity such as which users accessed which system, and for how long.</li><li>The solution should log all types of events especially those related to security</li></ul></td></tr><tr><td style=\"border-color:#8eaadb; vertical-align:top; width:22.25pt\"><ol><li>&nbsp;</li></ol></td><td style=\"vertical-align:top; width:130.5pt\"><p>Data Protection</p></td><td style=\"vertical-align:top; width:314.75pt\"><ul><li>The solution should support SSL encryption mechanism for transferring data across network. Provision should be made to ensure that data in any form should not be copied on to any external media without authorization.</li><li>The data transferred across network should be encrypted using Public Key (PKI) Infrastructure.</li><li>Complete end point data protection should be provided at client site such that any type of data pilferage using unauthorized copying, storing, and emailing could be prohibited.</li><li>Access to all system resources including data files, devices, processes, and audit files should be provided to the intended users only.</li><li>All mobile applications should be designed and developed in a way that it ensures security of the application and data on the device.</li><li>Ensure to protect documents by assigning security parameters and criteria to provide more effective protection for an electronic document to maintain Confidentiality, Authorization, Accountability, Integrity, Authenticity and Non-repudiation.</li></ul></td></tr><tr><td style=\"background-color:#d9e2f3; border-color:#8eaadb; width:22.25pt\"><ol><li>&nbsp;</li></ol></td><td style=\"background-color:#d9e2f3; width:130.5pt\"><p>Session Management</p></td><td style=\"background-color:#d9e2f3; width:314.75pt\"><ul><li>The system should limit to only one session per user or process ID.</li><li>The system should put a limit on the maximum time length of an idle session, which should ensure that automatic session termination takes place after expiry of the specific time length.</li></ul></td></tr><tr><td style=\"border-color:#8eaadb; vertical-align:top; width:22.25pt\"><ol><li>&nbsp;</li></ol></td><td style=\"vertical-align:top; width:130.5pt\"><p>Data Warehouse Security</p></td><td style=\"vertical-align:top; width:314.75pt\"><ul><li>Users must not have access to the data warehouse prompt of the application. Access to the data warehouse prompt must be restricted only to the database administrator.</li><li>&ldquo;Super user&rdquo; rights for the data warehouse must only be given to the administrator and the activities of these accounts must be properly logged.</li></ul></td></tr><tr><td style=\"background-color:#d9e2f3; border-color:#8eaadb; width:22.25pt\"><ol><li>&nbsp;</li></ol></td><td style=\"background-color:#d9e2f3; width:130.5pt\"><p>Application Deployment</p></td><td style=\"background-color:#d9e2f3; width:314.75pt\"><ul><li>All unused ports should be blocked at server machines.</li><li>The application server should be segregated from internet zone through firewall or other filtering mechanism.</li></ul></td></tr><tr><td style=\"border-color:#8eaadb; vertical-align:top; width:22.25pt\"><ol><li>&nbsp;</li></ol></td><td style=\"vertical-align:top; width:130.5pt\"><p>Information Security Governance</p></td><td style=\"vertical-align:top; width:314.75pt\"><ul><li>The employees working on the project should be made aware of his or her responsibilities with respect to Information Privacy and Information Security.</li><li>Employees working on the project shall undergo security awareness training during induction.</li></ul></td></tr><tr><td style=\"background-color:#d9e2f3; border-color:#8eaadb; width:22.25pt\"><ol><li>&nbsp;</li></ol></td><td style=\"background-color:#d9e2f3; width:130.5pt\"><p>Storage Equipment</p></td><td style=\"background-color:#d9e2f3; width:314.75pt\"><ul><li>All information storage media (e.g., hard disks, magnetic tapes and others) should be physically secured.</li><li>Physical access to magnetic tape, disk, and others should be restricted to authorized personnel.</li></ul></td></tr><tr><td style=\"border-color:#8eaadb; vertical-align:top; width:22.25pt\"><ol><li>&nbsp;</li></ol></td><td style=\"vertical-align:top; width:130.5pt\"><p>Computing Environment</p></td><td style=\"vertical-align:top; width:314.75pt\"><ul><li>All workstation hardware and associated peripheral equipment at Client site premises should be marked with a unique asset identification code. The asset identification code should follow a defined naming convention that would uniquely and appropriately identify the asset.</li><li>USB ports should be disabled on specified desktops / laptops at Client site premises, to prevent use of pen drives, external disk drives etc.</li><li>IT assets inventory must contain criticality of hardware in levels of importance (Confidentiality, Integrity and Availability).</li></ul></td></tr><tr><td style=\"background-color:#d9e2f3; border-color:#8eaadb; width:22.25pt\"><ol><li>&nbsp;</li></ol></td><td style=\"background-color:#d9e2f3; width:130.5pt\"><p>Email Security</p></td><td style=\"background-color:#d9e2f3; width:314.75pt\"><ul><li>Email must have protection from inbound and outbound email threats. It should report compliance violations by scanning all inbound and outbound email content and attachments for sensitive data, real-time protection from spam, phishing, viruses, spoofing, zombies, directory harvest (DHA), Denial of Service (DoS) and other attacks.</li></ul></td></tr><tr><td style=\"border-color:#8eaadb; vertical-align:top; width:22.25pt\"><ol><li>&nbsp;</li></ol></td><td style=\"vertical-align:top; width:130.5pt\"><p>Virus Control</p></td><td style=\"vertical-align:top; width:314.75pt\"><ul><li>Latest version of anti-virus should be installed on workstations and servers at Client premises.</li><li>The anti-virus software should run on network file servers on a regular basis (preferably daily).</li></ul></td></tr><tr><td style=\"background-color:#d9e2f3; border-color:#8eaadb; width:22.25pt\"><ol><li>&nbsp;</li></ol></td><td style=\"background-color:#d9e2f3; width:130.5pt\"><p>Compliance to Security Standards</p></td><td style=\"background-color:#d9e2f3; width:314.75pt\"><ul><li>Software/Hardware system should comply with &lt;ISO/IEC 27001:2015&gt;.</li></ul></td></tr><tr><td style=\"border-color:#8eaadb; vertical-align:top; width:22.25pt\"><ol><li>&nbsp;</li></ol></td><td style=\"vertical-align:top; width:130.5pt\"><p>Security Information and Event Management System (SIEM)</p></td><td style=\"vertical-align:top; width:314.75pt\"><ul><li>SI should install SIEM for Real-time analysis of security alerts generated by applications and infrastructure.</li></ul></td></tr><tr><td style=\"background-color:#d9e2f3; border-color:#8eaadb; width:22.25pt\"><ol><li>&nbsp;</li></ol></td><td style=\"background-color:#d9e2f3; width:130.5pt\"><p>Database Activity Monitoring (DAM) Solution</p></td><td style=\"background-color:#d9e2f3; width:314.75pt\"><ul><li>SI should install DAM to monitor all database activities and internal users with privileged access.</li></ul></td></tr></tbody></table><p>&nbsp;</p><ol><li><ol><li>Application Architecture</li></ol></li><li>It has been proposed that the applications designed and developed for the departments concerned must follow some best practice and industry standards. To achieve the high level of stability and robustness of the application, the system development life cycle must be carried out using the industry standard best practices and adopting the security constraints for access and control rights. The various modules / application should have a common Exception Manager to handle any kind of exception arising due to internal/external factors.</li><li>Similarly, the modules of the application are to be supported by the Session and Transaction Manager for the completeness of the request and response of the client request. The system should have a module exclusively to record the activities/ create the log of activities happening within the system / application to avoid any kind of irregularities within the system by any User / Application.<ol><li>Proposed Application Architecture</li></ol></li></ol><p>An indicative 3-tier architecture (also referred to as multi-tier or N-tier architecture) has been proposed for the Application Solution.</p><p>The entire processing should take place in n-tier architecture:</p><ol><li>Front-end software (client tier) - responsible for the presentation of information and provides user interface.</li><li>Business Process / Service Layer &ndash; In the long SSDG may be used, as an Integrated Framework for delivery of Services.</li><li>Application Layer &ndash; The Business logic for all the application as per the FRS document</li><li>Database Layer - responsible for the manipulation and storage of data.</li></ol><p>&nbsp;</p><ol><li><ol><li>High Level Design (HLD)</li></ol></li></ol><p>Once the SRS are approved, the SI shall complete the High-Level Designing and all HLD documents of all the functionalities, integration with existing application and external application. The SI shall prepare the HLD and have it reviewed and approved by the TNUHDB will sign off on the HLD documents based on the advice of PMC.</p><ol><li><ol><li>Detailed (Low Level) Design (LLD)</li></ol></li></ol><p>The LLD shall interpret the approved HLD to help application development and shall include detailed service descriptions and specifications, application logic (including &ldquo;pseudo code&rdquo;) and UI design (screen design and navigation). The preparation of test cases will also be completed during this stage. The SI shall have the design documents reviewed and approved by the TNUHDB. TNUHDB will sign off on the LLD documents based on the advice of PMC.</p><ol><li><ol><li>Test Plan</li></ol></li></ol><p>Once the SRS is approved and design is started, the SI shall prepare all necessary Test Plans (including test cases), i.e., plans for Acceptance Testing. Test cases for Initial and Final User Acceptance Testing shall be developed in collaboration with domain experts identified at TNUHDB. Initial and Final User Acceptance Testing shall involve Test Case development, Unit Testing, Integration and System Testing, Functional testing of Application, Performance testing of the Application including measurement of all Service Levels as mentioned in this RFP and finally SI shall also carryout Load/ Stress testing. The SI will submit the test plans and test result reports to TNUHDB for comprehensive verification and approval.</p><ol><li><ol><li>Specification</li></ol></li><li>Fingerprint scanning IAFIS specifications</li><li>Digital signature RSA standards</li><li>Document encryption PKCS specifications</li><li>Information Security to be ISO 27001 compliant</li><li>Operational integrity &amp; security management to be ISO 17799 compliant</li><li>IT Infrastructure management ITIL / EITM specifications</li><li>Service Management ISO 20000 specifications</li><li>Project Documentation IEEE/ISO specifications for documentation</li><li>Workflow design WFMC Standards</li><li>Information access/transfer protocols W3C Specifications</li><li>Portal Development - W3C, GIGW</li><li>Software Development - CMMI Level 3 and above</li><li>Interoperability - Web Services, Open Standards</li><li>Document encryption - PKCS specifications</li><li>Information Security - ISO 27001 certification (or above) *</li><li>IT Infrastructure management - EITM specifications</li><li>Service Management - ISO 20000 specifications (or above)</li><li>Project Documentation - IEEE/ISO specifications for documentation</li><li>Records Management - ISO 15489 certification (or above) *</li></ol><p>* The SI shall get the entire facility (Record Management Facility) certified with respect to the above specification. The cost for the same will be borne by the SI. These are mandatory requirements. The ISO 15489 certification for Records Management shall be obtained on &ldquo;Acceptance&rdquo;, ISO 9001 certification within 3 Months of &ldquo;Acceptance&rdquo;, &ldquo;CMMI Level 3 or above&rdquo; within 6 months of &ldquo;Acceptance&rdquo; and ISO 27001 Certification within 6 Months of &ldquo;Acceptance&rdquo;. Any delay in the timelines mentioned above, payments to the SI shall not be made.</p><ol><li><ol><li>Non-Functional Requirements</li></ol></li></ol><p>The non-functional requirements for this project which are to be delivered by the SI are provided in table mentioned below.</p><ol><li><ol><li><ol><li>General system</li></ol></li></ol></li><li>The System will have to compliance the specifications mentioned in this RFP and with GoI guidelines under &ldquo;standards of e-governance application/ e-Gov. standards&rdquo; (available at http://egovstandards.gov.in/)</li><li>The solution must comply with MEITY&rsquo;s security guidelines, compliances, regulations, and other guidelines as well as policies. The technical solution of Digitalization project must be in conformance with e-Governance Standards of MEITY. The entire solution must be capable of incorporating any changes because of changes in the regulations and policies of the government from time to time.</li><li>The services rendered by TNUHDB must comply with The Tamil Nadu Information Technology (Electronic Service Delivery) Rules, 2016.</li><li>System should allow the users to deploy the application on various environments</li><li>The system will be scalable enough to accommodate a large population of users. The number of TNUHDB users are envisaged to be nearly 1000 at TNUHDB and 4100 external users. The concurrent users will be nearly 1000.</li><li>The System will be designed and developed to support a 16/7 production environment and reporting system</li><li>The system should be developed on the principles of SOA</li><li>Should be compatible with the latest versions of all browsers like IE, Microsoft Edge, chrome, Firefox, Mozilla etc.</li><li>The external portal development should adhere to GIGW (Government of India guidelines for website)</li><li>It should be interoperable with other web applications and for this the system must be following W3C and REST based web services standards on &ldquo;web-design and application</li><li>The system must be flexible enough to accommodate other languages in near future as may be demanded by TNUHDB</li><li>The solution should be provided along with the product manuals, user manuals and functional specifications.</li><li>The solution should maintain a database of frequently asked questions (FAQ).</li><li>The process for removing unnecessary code from the application after it is released should be documented.</li><li>Application code should not contain invalid references to network resources (Pathnames, URLs etc.).</li><li>Single Sign On facilities to be provided for all Digitalization solution applications</li><li>The full application should be able to support clustering, load balancing, high availability, and failover mechanism both vertically and horizontally</li><li>Availability of Integration layer as an independent service component is available for SOA based integration with different TNUHDB and external systems.</li><li>Capable of business process-based orchestration</li><li>Supports integration with SMTP for email integration for sending real time emails linked to business processes</li><li>Supports integration with the SMS gateway (Short Messaging Service) to send SMSs</li><li>Provide audit trails, auditing of user actions and document history</li><li>The System will inform the user of errors based on the validations performed</li><li>The System will allow the user to review and update information if there are correctable errors</li><li>The System will contain a &quot;help&quot; function on each screen as needed to provide users with instructions on how to perform functions, descriptions of data elements and/or other information</li><li>The System will have role-based access control at the data field level</li><li>The System will have a user interface written in Tamil (Unicode font), English (including warnings, notifications and user prompts) free of grammatical errors and typos</li><li>The System will authenticate users before allowing access to functionality requiring a login<ol><li><ol><li>Interoperability &ndash; Integration</li></ol></li></ol></li></ol><ol><li>SI shall be responsible for all integration and associated testing/quality assurance of all Products, including but not limited to -<ol><li>Data / API / Connectivity / Database integration and testing.&nbsp;</li></ol></li></ol><ol><li><ol><li>Hardware / software configuration, installation, integration, and testing.</li><li>Uptime testing and diagnostics.</li></ol></li><li>The System&#39;s interfaces will secure and protect the data and the associated infrastructure from a confidentiality, integrity, and availability perspective.</li><li>The System&#39;s interface infrastructure shall continue to operate despite failure or unavailability of individual technology components such as a server platform or network connection.</li><li>The System&#39;s interfaces must be scalable to accommodate changes in scale including changes in user population, transaction volume and throughput. The System will be capable of making any changes to the interface data elements/layouts easily, and to test those changes.</li><li>The System will implement, at a minimum, interfaces (both real-time and batch) with the systems requiring integration and data sources using APIs</li><li>The System will provide the capability to perform source to destination file integrity checks for exchange of data and alert appropriate parties with issues</li><li>Systems components will be committed to an advanced approach to interoperability using web services and Service Oriented Architecture (SOA)</li><li>Systems will provide the ability to publish services and related data to be used by different types and classes of external and internal systems.</li><li>Systems will provide the capabilities for a Real-Time (or near real-time) Integrated systems where data is easily shared across systems with appropriate adherence to security and privacy restrictions.</li><li>Message and data formats should be based on logical representations of business objects rather than native application data structures</li><li>The solution should support delayed message delivery in case of transmission failure. It shall support putting failed messages in redelivery queue for retransmission<ol><li><ol><li>Work-flow Management</li></ol></li></ol></li></ol><ol><li>System should support easy workflow configuration, its maintenance, and need based modification, addition alteration of the steps</li><li>System should offer performance monitoring features for the business processes. The system shall be capable of identifying, reporting inefficient processes and operations and/or those with high level of error and omission</li><li>The solution should have the ability to support automated workflow designed to address needs of business users</li><li>System should provide option to define KPI (Key Process Indicators) on processes and enable dashboard and drilldown reports on KPI.<ol><li><ol><li>Security</li></ol></li></ol></li></ol><ol><li>The SI should prepare information security policy and supporting procedures for ISO 27000:2016 certifications. The policy and procedure should be submitted prior to Go-Live.</li><li>The TNUHDB Digitalization systems must be in compliant with Information security standards and guidelines for e-Governance in India.</li><li>SI should develop a privacy policy to be posted on the web portal. Privacy policy should be in line with the government of India&rsquo;s policy on information security.</li><li>The system should be capable incorporating validation checks into applications to detect any corruption of information through processing errors or deliberate acts.</li><li>The system should validate the data output from an application to ensure that the processing of stored information is correct and appropriate to the circumstances</li><li>The system should implement secure error handling practices in the application<ol><li><ol><li>Use administration and authentication</li></ol></li></ol></li></ol><ol><li>The system must administer the various users, their rights and must provide for authorization of users</li><li>Authentication should be done centrally and in should be in consonance with the user base. It should provide for user with username and passwords</li><li>The system must provide for password reset procedure, compulsory password reset after 90 days, ability to configure the number of permissible log-in attempts, ability to provide automatic time out (log out) for user,</li><li>System should allow the users to archive details of registered users</li><li>System should allow the users to assign / integrate digital signatures to all registered users</li><li>It should provide logging by user and terminal, the date and time of all transactions with details of creation, reading, updating, deletion or printing.</li><li>Notify security administrator of unauthorized access or attempted access and record in a log with reporting.</li><li>The mobile application must be compatible with iOS and Android systems</li><li>It must support the entering of data on a real time basis</li><li>The system should support configuration setting for all types of mobile phones, smart phones, tablets etc.</li><li>It must support firewall and antivirus capability on mobile apps</li><li>The application must provide for administrative approval for updating and configuring mobile devices</li><li>The SI must ensure the secure configuration, data synchronization and sharing capabilities for mobile devices with authentication and authorization policy enforcement on document manipulation and application access.<ol><li><ol><li>General Conditions</li></ol></li></ol></li></ol><p>The framework and data structure developed shall be in compliance with the Reference Standard for Document and Cyber security launched by Government of Tamil Nadu</p><ol><li><strong>Data, local services, personnel, and facilities to be provided by the Borrower &nbsp;</strong></li></ol><p>For the effective implementation of the proposed solution, TNUHDB will provide following support and facilities to the System Integrator (SI):</p><ul><li>Provide support in reviewing the deliverables submitted by SI during the design and development stages of the project and provide necessary input and approval.</li><li>Provide required coordination support for deployment of the solution for TNUHDB users, offices, and stakeholders</li><li>Provide necessary physical documents, files, records for digitisation as per the scope of work for SI</li><li>Provide data formats of registers maintained in TNUHDB, application forms processed for services, management information reports required to enable design and development of digital solution as per requirement</li><li>Provide identified space / room for establishment of Network Operating Centre (NOC) in TNUHDB board office to house network and security equipment for enterprise resources like Network, Applications, Hardware, and Connectivity to be monitored</li><li>Provide identified space / room to Helpdesk support team to monitor and support the citizen.</li><li>Provide workspace for the SI team to deploy their personnel to work from TNUHDB office during implementation and Operation maintenance.</li><li>Provide identified space / room to PMC team to monitor and support the implementation of Digitisation of TNUHDB.</li><li>Provide support to all the above specified teams, by facilitating necessary civil works and office furniture across all TNUHDB offices. [Deloitte1]&nbsp;</li></ul><ol><li><strong>Operation and maintenance</strong></li></ol><p>SI shall operate and maintain all the components of this project after the commencement of the go-live date. During the O&amp;M phase, SI shall ensure that the service levels are monitored on a regular basis, where they meet the SLA criteria, and shall be reported to TNUHDB.</p><p>Post Go-Live, if any system/sub-system/appliance deployed during the O&amp;M phase then these components must be added in the <strong>TNUHDB systems only after proper induction procedures are followed including hardening and security testing.</strong></p><p>SI will ensure that at no time shall any data of TNUHDB Systems be ported outside the geographical limits of the country. O &amp; M is detailed in Annexure VI.</p><ol><li><strong>Institutional and organization arrangements.</strong><ol><li>Project Stakeholders</li></ol></li></ol><p>For the successful implementation of this project, it is important to have a clear understanding and execution of the roles and responsibilities of the three key stakeholders:&nbsp;</p><ul><li>TNUHDB&nbsp;</li><li>Consulting Firm (M/s Deloitte Touche Tohmatsu India LLP)&nbsp;</li></ul><ul><li>System Integrator (SI)/Vendor&nbsp;</li></ul><p><strong>TNUHDB: </strong>TNUHDB shall provide the overall guidance, project monitoring and coordination between various stakeholders for execution of the project. It shall also seek the necessary approvals as required from the concerned officials and Board.&nbsp;</p><p><strong>Consulting Firm (Deloitte):</strong> Deloitte shall prepare the digital strategy roadmap for TNHUDB, assist in preparing RfP, assist in bid management for the selection of the SI/vendor for the identified solutions in the roadmap and provide handhold support during the initial period after onboarding of the SI/vendor.&nbsp;</p><p><strong>SI/Vendor</strong>: The SI/Vendor shall be selected by TNUHDB who shall then carry out the implementation of solutions proposed as per the terms and conditions laid out in the RfP.&nbsp;</p><p>&nbsp;</p><ol><li><ol><li>Project Governance Structure</li></ol></li></ol><p>A clear definition of the roles and responsibilities of all the stakeholders in a project establishes transparency, accountability, manageability, and efficiency of the project. The governance structure that facilitates the coordination and implementation of project activities and fosters interactions among the team members with a minimum number of disruptions, overlaps and conflict.</p><p>&nbsp;</p><p>Three-tier project management structure:</p><ul><li>Project Leadership Team (office of TNUHDB)</li><li>Project Implementation Committee (PIC) with PIC members and Project Coordination Team</li><li>Project Management Consultant (PMC)</li><li>Implementation Agency (System Integrator / Vendor)</li></ul><p><br />Governance Structure and Responsibility is detailed in Annexure VII</p><p>&nbsp;</p><ol><li><ol><li>Communication Protocols&nbsp;</li></ol></li></ol><p>To ensure timely completion of project activities the following modes for communications are proposed medium, submission of work outputs as mentioned into the following sub-sections.&nbsp;</p><p>Review Meetings&nbsp;</p><p>The review meetings would be the primary and most frequent mode of communication.&nbsp;</p><ul><li>These would be held at periodic intervals&nbsp;</li><li>These would be utilized to take stock of the progress made and discuss the roadblocks being faced.&nbsp;</li><li>Such meetings would normally be attended by representatives from SI and TNUHDB team.&nbsp;</li><li>Among other things progress review in line with the project schedule, progress on the previous meeting output, identification of newly evolved risks and finalization of actionable items as an outcome of the meeting would be discussed.&nbsp;</li></ul><p>&nbsp;</p><p>Suitable online mediums for meeting shall be leveraged wherever required to organise and conduct virtual meetings to facilitate effective and efficient way communications.&nbsp;</p><p>Also, to ensure that there is a two-way communication, all the minutes of the meeting will be recorded and shared with client within 5 working days of the meeting. Such minutes of meeting should be accepted in whole or with changes</p><p>&nbsp;</p><ol><li><ol><li>Progress Reports/ Reports/Notes&nbsp;</li></ol></li></ol><p>Periodic project status report would be submitted by SI highlighting the status of all activities undertaken and the issues requiring attention. The periodic progress reports shall be submitted as per the project plan&nbsp;</p><p>&nbsp;</p><ol><li><ol><li>Communication medium</li></ol></li></ol><p>Email - To facilitate fast action on technical aspects, quick decision making and resolution of issues, both the consultants and client would make extensive use of emails exchanges. Communications will also be marked to the representative of TNUHDB.&nbsp;</p><p>Other virtual medium &ndash; Virtual meeting rooms on various online platforms like MS teams/Zoom/ others shall also be used for holding any meeting, discussion which are not possible to conduct in person.&nbsp;</p><p>&nbsp;</p><ol><li><ol><li>Submission of Work Outputs&nbsp;</li></ol></li></ol><p>SI shall submit its work outputs, recordings of minutes, requests for documentation in English language only through the SI mail id. Any communication from non-SI mail id related to project work outputs should not be considered as formal communication from SI.&nbsp;</p><p>&nbsp;</p><ol><li><ol><li>Quality Assurance Plan</li></ol></li></ol><p>SI would deploy its tailormade quality assurance and management process in consultation with TNUHDB officials and associated stakeholders through implementing and managing a series of quality practices over the lifecycle of the assignment. SI shall ensure that the assessment and deliverable meet the suitable quality standards.</p><p>&nbsp;</p><ol><li><ol><li>Change management and risk management&nbsp;</li></ol></li></ol><p>Change Management&nbsp;</p><p>Any change, which may result in enhancement to geographical, functional or technical scope of work, postponement of the major milestones in the engagement plan, increase in resources, infrastructure or planned training sessions will be subject to the following process:</p><ul><li>Either TNUHDB or SI can raise a scope change request (&ldquo;SCR&rdquo;) accompanied by suitable supporting documents.&nbsp;&nbsp;</li><li>SI team will prepare an estimate of person month effort to be required together with an estimate of additional fees and likely impact on the resource plan for each SCR.</li><li>Consequent to formal approval by TNUHDB for the SCR together with cost and time estimates, the SI will then commence any work arising out of the SCR(s).&nbsp;&nbsp;</li></ul><p>Risk Management&nbsp;</p><p>Risks may arise or may be identified at any point through the engagement, and will be documented through a risk management log and be subject to the following process:&nbsp;</p><ul><li>SI identifies a relevant project risk accompanied by suitable supporting rationale. SI team will document the risk, probability, impact, and proposed mitigation actions.&nbsp;</li><li>Approval of the proposed mitigation plan/ actions will be required from the core committee.&nbsp;</li></ul><p>&nbsp;</p><ol><li><strong>Commencement Date</strong></li></ol><p>Probable date of Commencement of contract: 01.01.2024</p><ol><li><strong>Period of Contract</strong></li></ol><ul><li>12 months for project completion and Go-Live</li><li>2 Months for Solution stabilization from Go-Live, Handholding support to TNUHDB</li><li>Operation and Maintenance: 36 months from Go-Live</li></ul><ol><li><strong>Reporting arrangement</strong></li></ol><ul><li>Team Leader / Program Manager of System Integrator (SI) shall report to the Project Director/ Joint Managing Director, TNUHDB or his / authorized nominated officer</li></ul><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p><strong>Annexure I &nbsp;- Solution / Implementation Approach</strong></p><p><strong>Solution / Implementation Approach</strong></p><p>Implementation of ERP, and digital solution for TNUHDB be planned seamlessly in a manner for effective deployment[Deloitte2]&nbsp;, cost effectiveness and ease of administration. The identified scope of work are listed below. The detailed scope of work and functional requirements for Essentials and Add On are provided in the Annexure II, Annexure III, Annexure IV in this ToR document.</p><ul><li>Essentials &ndash; Implementation and O&amp;M for 3 years<ul><li>Project Management System</li><li>Enterprise Resource Planning (ERP) System</li><li>Upgradation of Citizen Web Portal</li><li>TNUHDB Employee Portal</li><li>Enterprise Support Applications</li><li>Citizen Mobile Application</li><li>Support software (Design &amp; Planning)</li><li>Data Digitalization</li><li>IT Infrastructure (Server and Firewall for LAN)</li><li>IT and End User Infrastructure</li><li>(Desktop, Laptop, Peripherals)</li><li>Networking (wireless) (Board office)</li><li>Project Management Consultants</li><li>Cloud Hosting</li><li>Connectivity (Internet Charges)</li><li>Training</li><li>Helpdesk Support</li><li>Smart Module</li><li>Experience centre &amp; Citizen Kiosk</li></ul></li><li>Add On and O&amp;M for 3 years<ul><li>Networking (wireless for Divisions)</li></ul></li></ul><p>&nbsp;</p><p>&nbsp;</p><p>Solution approach taken considers implementation of essentials solution required for TNUHDB across all offices and users with 3-year operation and maintenance, followed by the implementation of additional components of networking (wireless for Divisions) with 3 year operation and maintenance.</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p><strong>Annexure II- Track 1: Application design, development, and implementation</strong></p><ol><li><ol><li><ol><li>Scope of Application Development</li></ol></li></ol></li></ol><p>The scope of work will comprise development of Project Management System, ERP System, Citizen &amp; Employee Portal, Grievance Redressal Management, Document Management System, content management system, business intelligence and analytics platform &amp; MIS Dashboard and others as detailed below.</p><p>The application may be developed at SI&rsquo;s premises. However, the identified key personnel need to be based at TNUHDB&rsquo;s office/other designated locations during entire project duration. Development shall include Prepare Development Framework, Develop System Databases, Conduct Detailed Design, Establish Operations Functions, Complete Migration Design, Code Test Development Components. Before the actual development work starts, the SI must design the integrated solution architecture.</p><p><strong>Functional requirements of the proposed applications:</strong></p><p>This section provides the functional requirements of the overall Digitization solution. All the functional description provided in this section are minimum requirement and have been provided for immediate reference only.</p><p>The intended coverage of the functional specifications includes the following modules:</p><ol><li>Integrated Project Management System</li><li>ERP System for Administration, Finance &amp; Accounting, HRMS and Estate Management</li><li>TNUHDB Citizen Web Portal</li><li>Employee Portal with Task Dashboard, Knowledge Management System and MIS Dashboard</li><li>Helpdesk System</li></ol><p>High level functionalities of the proposed modules are listed in following section.</p><p><strong>Project Management System</strong></p><p>Proposed Project management System should have the following features.</p><ul><li>Project management system should be developed based on the need of technical wing.</li><li>It is expected to understand the process of various sections and functions operating under technical wing and automate the manual process for minimum manual interventions</li><li>It should leverage the communication between peer working group such as CRZ, Forest Clearance, Environment Clearance so as to prepare suitable Layout &amp; design for better outcomes of land identification and Digitization. Also, it should help in managing project documentation such as DPR, design drawings, test reports and invoices etc.</li><li>It should assist in preparation, capturing of estimation of quantities, technical specification, Bill of Material</li><li>It should assist in capturing of Structural design requirements, development, Soil Test Report (STR), Foundation and load bearing analysis.</li><li>It should enable Architectural Design Planning activities, preparation of type design, layout drawings, charting out of required planning permissions, clearances and NoC&rsquo;s from statutory and regulatory authorities, compliance to Rules and Frameworks required to be adopted for scheme development, building permissions, Urban Land Ceiling and Entre-upon-Permission details to be mapped with the Survey Sketches under e-Land Management Provision</li><li>It should assist technical and finance team in monitoring CAPEX and OPEX of project, deviations observed from the approved budget, agreed terms of the project contract and reporting to concerned</li><li>Modules built on common platform enabling access and synchronization on all devices through web application and mobile application</li><li>Mapping of advance technologies and techniques for evidence/data acquisition for</li><li>Geo tagging all progress inputs through mobile GIS architecture</li><li>Real time data inputs and real time dashboards for Executives, Project managers and Field Managers, also enables two-way data flow</li><li>Use of visualization tools and evidence to effectively represent the progress, challenges and analytics; enable faster decision making</li><li>It should be customizable to suite varied project types and scenarios</li><li>It should be integrated to various inhouse platforms to have easy access to all documents and guidelines related to project or portfolio</li><li>Integration with digital form of e-MBook (Measurement book), enabling detailed and abstract entries based on physical progress of the project, declaration, verification, and approval of concerned TNUHDB field engineers, staff, concerned EEs and contractor</li><li>The Proposed system should serve the broad functions of technical wing<ul><li>Workflow Management</li><li>Project Monitoring and Control with smart review provisions for periodical review and monitoring of progress of works at all sites</li><li>Task Scheduling</li><li>Resource &amp; Material Management</li><li>Collaboration</li><li>Tracking</li><li>Dashboard and Reports</li></ul></li><li>It should be accessible to all stakeholder such as Engineering Department, Project executives, PMU, board of directors and contractors.</li><li>To prepare Standardized Type Design and Estimates including development works like STP, Sump, etc., and to be stocked in TNUHDB Engineers&#39; Portal for utilizing in new construction projects</li><li>Encroachers within the scheme boundaries to be identified and regularized with revised layouts as per TNCDBR in consultation with CMDA/DTCP</li><li>Aadhaar, Ration Card and other details of existing beneficiaries/allottees in all the TNUHDB Scheme to be linked to avoid duplication of the beneficiaries in future allotment</li><li>Survey Sketches to be linked with details of sale deeds and drone surveys to be carried out for mapping with the existing survey sketches for internal reference</li><li>To issue Digital Sale Deeds, in collaboration with Registration Department</li><li>It should capture the entire process of application received from the public for allotments in TNUHDB tenements which will in turn be forwarded to Revenue Department for verification, and then goes for allotment</li></ul><p>&nbsp;</p><p>&nbsp;</p><p><strong>Enterprise Resource Planning System</strong></p><p><strong>Human Resource Management System (HRMS) for Administration</strong></p><p>The overall features of the HRMS shall be:</p><ul><li>It should capture and store detailed records of all employees and stores documents like, job descriptions, Aadhar Details, offer letters, appointment letters, performance reviews</li><li>Should automate processes such as Recruitment, onboarding, HR, Exit and for different roles in organization</li><li>It should monitor workers&rsquo; attendance and hours and measure things like employee productivity and absenteeism.</li><li>Should handle employee Feedback &amp; Performance Management</li><li>It should track not only hours worked but also paid time off (PTO)/sick days and benefits information.</li><li>It should store required information on every employee across the organization,</li><li>it should avoid duplicate or inaccurate data that many organizations store in</li><li>various spreadsheets.</li><li>Payroll submodule should fall under this, payroll sub-module automatically distributes pay cheques to employees on a set schedule with the appropriate taxes deducted</li><li>and handles expense reimbursement. It can also provide reports on payroll expenses, total overtime hours and similar KPIs.</li><li>Integration with other departments (e.g., Land registry, Labor, revenue</li><li>department &amp; Aadhar integration)</li><li>Integration with SMS Gateway and Email Server would provide real time notifications for Payroll users and employees.</li><li>The key functions of the module would be<ul><li>Digitized human resource data</li><li>Employee master data</li><li>Employee leave and attendance management</li><li>Employee performance management</li><li>Payroll management</li><li>Employee Service book Management &amp; Statutory compliance</li><li>Status of Court Cases</li></ul></li></ul><p>&nbsp;</p><p><strong>Finance &amp; Account Management </strong></p><p>The major functions of FMS module would be Finance Management, Accounting and Controlling Finances</p><ul><li>General accounting and financial close</li></ul><p>Tools for accounting and financial close support essential bookkeeping activities such as general ledger, accounts payable (AP), accounts receivable (AR) and payroll. They help teams generate reports, create financial statements for income, expenses, and balances &ndash; and close the books quickly and with less effort. Tax management features also help ensure tax accuracy and compliance.</p><ul><li>Revenue, cash, and treasury management</li></ul><p>With revenue accounting tools, finance teams can automate billing processes, view up-to-the-minute payments, and ensure compliance with statutory regulations for revenue recognition. Cash and treasury management tools help teams predict cash flow, improve liquidity, and proactively mitigate risk. This software also integrates with banking systems.</p><ul><li>Financial Planning and Analysis (FP&amp;A)</li></ul><p>This set of planning, forecasting, budgeting, and analytical tools help finance team and their teams support the overall financial health. FP&amp;A is critical for analysing costs and utilisation of schemes, cost savings, improving performance, predicting, and navigating future conditions and providing fast and accurate decision support. It also supports multi-scenario planning and collaboration between finance and every other department.</p><ul><li><ul><li>Governance, risk, and compliance:</li></ul></li></ul><p>It should help teams align organizational activities to business goals, identify and mitigate different types of risk, and ensure compliance with laws and regulations. By synchronizing data across corporate governance, risk management, and compliance activities, organization can operate more efficiently, navigate uncertainty, and act with integrity.</p><p>Financial management solution for TNUHDB could have following set of features,</p><ul><li>Track accounts payable and accounts receivables</li><li>Manage general ledger</li><li>Track of fund flows for various housing schemes</li><li>Track of fund flows from treasury to divisions</li><li>Track and identify the current demand on beneficiary contribution and maintenance charges</li><li>Manage financial transactions</li><li>Payment gateway integration via online as well as POS based system, QR Code, Scanners</li><li>SMS notifications to be sent to the defaulted payers</li><li>Acknowledgement of the payment receipt to be sent to the payee &nbsp;</li><li>Create and store financial documents such as status of Audit Paras, Income Tax Forms (Form-16)</li><li>Automate tasks related to billing, vendor payments, cash management and account reconciliation.</li><li>Integration with procurement/purchase department from Head office for release of money, Head-wise anticipated expenditure through financial management provision</li><li>Finance related to project tendering and construction works</li><li>Financial database which can be viewed and accessed easily by officials whenever required.</li><li>Integration with e-office Tool</li></ul><p><strong>Estate Management for Administration </strong></p><p>This major objective of this module should be overall dashboard of assets providing following information</p><ol><li>List of Assets i.e., lands, Plots, tenements, Offices</li><li>List of Services required for assets like existing vacant lands under TNUHDB Schemes, allotment, transfer, alienate, survey, Infrastructure, and amenities</li><li>Details of Maintenance of the assets, Infrastructure, and amenities (Water supply, Sewer line, Electricity, Lift)</li><li>Details of Revenue collected from tenements, payment arrear details, current demand on beneficiary contribution, maintenance charges and outstanding to be collected</li></ol><p>&nbsp;</p><p>The major features of this modules could be,</p><ul><li>All-In-One that meets every aspect of your estate operational management needs</li><li>Allows for a one-stop management solution of maintenance tasks.</li><li>Provide a seamless link to Service Level Agreements (SLAs) to enforce standards and increase efficiency.</li><li>Enables collection management of rent from tenants for different settlements</li><li>Report generation of collection from various settlements or tenements</li><li>Enables improved forecasting of budgets for maintenance within the town/estate.</li><li>Estate management cover for several areas that include property management, manage operations related finances. Estate management is mainly concerned with the supervising and directing of interest held on rented properties.</li><li>Services of TNUHDB are majorly related to land management, building maintenance, rent collection etc. hence, estate management should be a part of this integrated system.</li><li>In case of TNUHDB, estate Management module would help Revenue wing of Admin department. It would help maintain details of property maintenance and collecting the rent from rented properties.</li><li>This module can be a part of Administration section where different wings will cover and monitor respective activities mentioned below. Also, it can be integrated with other department&rsquo;s portal/site would be done for the mapping of data (if required).</li></ul><p><strong>Office Administration</strong></p><p>The major functions of Administration module would be:</p><ol><li>Tapal Management</li></ol><p>Key functions of Tapal Management would be to manage dispatches in organization</p><p>It would have following features</p><ul><li>Inward</li><li>Outward</li><li>Reminder/Follow up</li><li>Report</li><li>Personal Address Book</li><li>Expense Entry and Graphical summary</li></ul><p>&nbsp;</p><ol><li>Vendor Management</li></ol><p>This would manage the vendor onboarding and performance monitoring of vendors</p><p>It would have following features</p><ul><li>Procurement</li><li>Vendor Onboarding</li><li>Performance Management</li><li>Financial Controls &amp; Compliance</li><li>SLA Management</li></ul><p>&nbsp;</p><ol><li>Legal Resource Management</li></ol><p>This would manage the documents for all the legal matters such as court cases and hearings for judicial cases.</p><p>It should have following features</p><ul><li>Create draft</li><li>Review draft and approval</li><li>Document repository</li><li>Recorded Minutes of meetings</li><li>Contracts for review</li><li>Sharing of Documents</li></ul><p>&nbsp;</p><ol><li>RTI Request and Appeal Management Information System (RTI-MIS)</li></ol><p>This should enable users to keep track of all RTI applications, submitted response, appeals and their response. This data should be digitized and should be stored in repository for future reference and as a digitized back up copy. This module should have role-based access control approach for accessing all the documents in this module and repository. Generally, a public information officer should have access to this module which should have functions like RTI dashboard where all RTIs should be categorized as per their status like new, pending, responded, and marked to first Appellate authority (FAA).</p><ol><li>Fleet Management</li></ol><p>This module should track all the vehicles and control overall fleet operations. Also, should help to manage complete fleet control operations. Every vehicle servicing should be documented and accessible by Vehicle number, driver name and on-road time. It should cover the entire life cycle of the vehicle from purchase, usage, maintenance, and disposal.</p><p>&nbsp;</p><ol><li>Visitor Management</li></ol><p>Visitor management should offer an appointment portal for visitors by which they should digitally take the appointment from the concerned person. Visitors should issue a digital visitor id card by using the visitor portal, which retains all the specific information needed. Employees and co-worker should have accurate information about visitors</p><p><strong>Citizen Web Portal</strong></p><p>The proposed portal should be Multilingual (Tamil and English language) Web portal and with mobile (Android/ IOS) device support, having the content in Unicode format</p><p>The major modules of the portal would be as following</p><ol><li>Citizen Online Services: Where all citizen related services would be listed for ease in accessibility to TNUHDB services</li><li>Grievance Redressal Management System: This would be additional module to existing web portal where citizens, tenant and allottees can register their grievances about processes, operations, register complaints about departments or individuals.</li><li>Housing Need Assessment and Survey: This should provide survey space for citizens to register their housing needs in current situations.</li><li>Community Development Information System: Community Development Information System (CDIS) should serve dual purpose: a) Build Information system for all the development programs b) Rehabilitation Monitoring System (RMS) c) Division wise MIS report containing RWA formation &amp; Registration status, Matching Grants status, TNUHDB&#39;s Recognition status, Maintenance Committee formation &amp; Charges collection, Skill training status, Awareness Programme/Cleaning Camps and GRM d) Community development activities - Youth Club activities for identifying the potential talents within the scheme</li></ol><p>The basic features of the web information portal should be as follows:</p><ul><li>Should have aesthetically designed website and mobile applications, which should be highly user friendly, Search Engine Optimization (SEO) and Social Media Optimization (SMO) friendly and compatible with all the latest browsers (such as Internet Explorer, Mozilla, Google Chrome, Opera, Safari) and technologies</li><li>Content for Portal and Mobile app will be as per the inputs from TNUHDB. The content should be finalized in consultation with TNUHDB&nbsp;</li><li>Should have dynamic Content Management System for managing web portal. The targeted audience would be</li><li>Internal Stakeholders like TNUHDB Officials and Employees</li><li>External stakeholders like Citizens, Beneficiaries etc.</li><li>Mapping of the existing content, Editing, Formatting of Documents and Conversion in web pages for Tamil and English</li><li>Mapping of existing applications and selected dynamic features of the existing web portal into new design of the web portal</li><li>Delivery mechanisms for all type of contents</li><li>Hosting of web portal on user department server or on cloud</li><li>Should have at least the following information content on the web portal<ul><li>General information about TNUHDB, its mission, goals, and vision etc.</li><li>Organizations Details like, Chart, functions, Achievements over the year</li><li>Annual Reports</li><li>Links to Projects, Housing Schemes&nbsp;</li><li>Training details for Community wing</li><li>Documents or publications for Citizens</li><li>Citizen Charter and Grievance Redressal Management System</li><li>List of all Active and Archived Tenders- possible integration with e-procurement website</li><li>Contact Us</li><li>Frequently Asked Questions (FAQs)</li><li>Photo gallery</li><li>Sitemap</li><li>Hit counter</li><li>Help manual (Text and Video based) on various key functionalities of Portal&nbsp;</li><li>Important links - to websites pertaining to Government of Tamil Nadu (all Government Departments, Madras High Court)</li><li>Link to social media page of TNUHDB on various social media portals such as Facebook, Twitter, YouTube, and others if any</li><li>Option to select language (Tamil and English) to view Portal and mobile app in desired languages</li><li>Other content as specified by TNUHDB from time to time&nbsp;&nbsp;</li></ul></li><li>Should implement necessary security features against hacking and defacement</li><li>Should be comply with all the requirements as stated in &ldquo;Guidelines for Indian Govt. Websites&rdquo; (GIGW)</li><li>In addition, this web portal should ensure adherence to IndEA Framework (Agile India Enterprise Architecture</li></ul><p><strong>Employee Portal</strong></p><p>TNUHDB Intends to build a portal for all internal users of TUNHDB where they can access to their assigned task, assigned tickets, training schedule as a part of capacity building.</p><p>This portal will focus on 3 major areas which are</p><ol><li><strong>Task Dashboard:</strong></li></ol><p>This portal should have employee task dashboard which should provide list of assigned tasks and deliverables through project management system, also this portal would be integrated with grievance redressal management system and tickets will be generated and assigned to employees based on their role and responsibilities. This Task dashboard should play vital role in evaluating employee&rsquo;s performance, thus, to be integrated with HRMS module of ERP.</p><p>&nbsp;</p><ol><li><strong>Knowledge Management System (KMS):</strong></li></ol><p>The purpose of the knowledge management is to ensure that right information is available to the right person at the right time to enable informed decision making. The KMS should be integrated with the DMS, selective sections of the PMS module and HRM module for information dissemination.</p><p>KMS should be single sign on application or module that should automates the administration, tracking and reporting of access to various documentary resources</p><p>Additional Learning Management System should be part of this offering which would allow users to access all training and capacity building programs from employee portal</p><p><strong>3.MIS Dashboard</strong></p><p>This dashboard should provide vital information to manage an organization effectively. MIS reports should provide insights related to business operations such as Engineering, Administration, Finance, employee performance, Community Development wing, revenue generated, customer queries, inventory, and information on all assets that is important to the management of a business.</p><p>MIS reports should be used by many large businesses that need daily reporting</p><p><strong>Enterprise Support Applications</strong></p><p>All the process or department specific interventions work to achieve specific objective. However, the there is need of some support tools which should support the main interventions or applications in achieving their objective effectively.</p><p>These business support tools are mainly:</p><p><strong>Document Management System (DMS)</strong></p><p>As an e-Governance initiative, all the public organisations are implementing enterprise Document Management System, which intends to create an integrated platform for performing key business functions, establish a Centralized Document Repository to store and route documents electronically and reduce paper-based work to achieve Paperless Office, improve productivity and provide a unified platform for the users to transact with inter/intra department and existing or upcoming IT systems.</p><p>Key considerations for Document Management System (DMS)</p><ul><li>The Document management solution should be in line with industry standards, legal requirements and Government of India requirements as prescribed from time to time apart from conforming to the Workflow processes of Tamil Nadu Government.</li><li>It should be implemented at the enterprise level including all the offices of the TNUHDB viz. Head Office, Divisional Offices and Estate Offices.</li><li>In terms of broad architecture, DMS should be centrally hosted system running from TNUHDB&rsquo;s central repository which will be on premise or on cloud and will be available to all TNUHDB offices through its Wide Area Network (WAN).</li><li>The devised solution should meet the required performance parameters and sustain the growing requirement.</li><li>It should be capable to handle multiple languages, English and Tamil</li><li>It should have the capability for scanning and capturing of documents for bringing them in the DMS System.</li><li>It should also work seamlessly with the paper based inward system TNUHDB or should have capacity to integrated with dispatch management system (Tapal Management System)</li><li>The system should have very efficient retrieval capabilities with proper indexing, which should be easy, convenient, and quick in referencing and retrieval of any document, data, record etc.</li><li>This DMS should be tightly interfaced to the TNUHDB&rsquo;s In-house application and other platforms like ERP, Project management, Helpdesk and other major applications to meet the business requirements as also other application such as the Share Portal for single sign on etc.</li><li>Once implemented it all the metadata/ data of exiting system should be migrated to this DMS. Also, the new data to be digitized and stored on DMS for efficient use of DMS.</li><li>Key features of DMS should be audit trail, document retention control, Analytics, Document security, data extraction, workflow, and version control.</li></ul><p><strong>Content Management System</strong></p><p>An enterprise level Web Content Management System should be used to meet the need to manage the content of web portal. It should manage content including media of, landing pages, Project Pages, Document repository etc. on the web portal which needs to be added / modified / edited / deleted should be done with ease without support from technology team.</p><p>The content Management System should support following functions and should have following features:</p><ul><li>User should be able to design and incorporate blog and promotional landing pages as part of the website ecosystem.</li><li>It should provide the following security features: Audit Trail, Captcha, Login History, Problem Notification and SSL Support.</li><li>System should offer the following ease-of-use features: Spell Checker, Glossary and Preview Content before publishing, Font type and size should be uniforms across all the pages.</li><li>Admins to receive SMS/E-mail alerts immediately in case of any emergency or unauthorized access.</li><li>The CMS should create SEO-friendly URLs for each page. If pages are later moved or renamed, CMS should configure an HTTP 301 Permanent Redirect to notify search engines. Also, should have features for users to override such Automatic activities to customized settings. The proposed CMS should have built-in support for SEO like Meta tags, Canonical URLs, extension less URLs.</li><li>The CMS Should build the Sitemap.xml file automatically based the site map created in the CMS.</li><li>The CMS should have a backend with editors previewing personalized pages, which can filter by more than one segment to see how a page will display to users in multiple segments.</li><li>The CMS should have multiple site management to manage a collection of websites and microsites through a centralized interface. The Content authors should be able to easily contribute to multiple websites or utilize content from other websites. Also, CMS should be easily able to share and synchronize Users, roles, content, permissions, and templates between sites.</li><li>The CMS should have a detailed logging of all activities performed by the Backend user on the CMS and features in the Audit trail module to track changes and actions in the system. Also feature to register events such as when a page disappears because it was deleted or moved, when the content of a page is broken due to the widget having been updated, or when an image reference is broken. Also log changes in the configurations.</li><li>It should have intuitive dashboard to manage all the tasks involved in content production including scheduling content, monitoring threats, tracking user activity, installing modules and plugins, and reviewing performance analytics, social media analytics among other responsibilities.</li><li>Responsive themes for establishing a consistent look and feel across the Portal including customizable templates to manage content presentation.</li><li>Content Publishing Tool to easily create content (including Multi-language Content) using WYSIWYG editor, publish different types of content, Content organization structures, e.g., hierarchy and taxonomy, versioning, and workflow management.&nbsp;</li><li>Built-in SEO Tool to optimize content for search and improve chances of ranking.</li><li>Social media integration to schedule and publish posts on social media platform.</li><li>Permission-based access control including user and group functionality, delegation between user groups.</li></ul><p>&nbsp;</p><p><strong>GIS Mapping</strong></p><p>The GIS mapping for TNUHDB will allows users to organize, visualize and analyse different layers of data by creating maps and scenes.</p><p>With the ability to clearly visualize different types of data, users are enabled to uncover patterns, understand trends, monitor changes, and respond to events&mdash;facilitating better decision making.&nbsp;</p><ul><li>The major use of GIS could be in planning of rehabilitation or housing schemes, identification and mapping of Social Infrastructure facilities in and around the scheme boundaries, where the boundary of each slum will be marked on the GIS base map of planning area with the help of satellite image and using GPS</li><li>This mapping platform should bring all required information on a map layer and can be used for land identification, land finalization, planning and implementing projects.</li><li>Accordingly, GIS base map can be prepared which would contain:</li><li>Key physical features such as road, rivers, railways, water bodies and important landmarks.</li><li>Land use and land cover</li><li>The survey and housing need data collected from various data sources should illustrate demand by area wise. It should help in geo mapping of income groups area wise and can help plan projects or housing schemes.</li><li>This platform will connect with various in-house applications like Project management tool, Estate management module of ERP etc.</li></ul><p><strong>Business Intelligence &amp; Analytics Engine</strong></p><p>TNUHDB should implement a BI tool/ Analytics engine to generate insights from the collected data from various sources.</p><p>TNUHDB should implement a BI tool/ Analytics engine to generate insights from the collected data from various sources.</p><p>This BI engine should have following components broadly</p><p>1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Analytics and Reporting</p><ul><li>A GUI based system where all business users should be able to view/ save/ download/ schedule various enterprise metrics/ dashboards and their summary without any programming efforts</li><li>It should be capable to filter all key business metrics based on various parameters</li><li>It should be capable to pull the report for a specified performance period in a pivot table and different graphical layout</li><li>It should compare metrics across various parameters in a chart or graphical formats</li></ul><p>2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Automated Dashboards</p><ul><li><ul><li>It should produce dashboards without the help of IT team for system integration and publish it for the consumption of department users</li><li>It should enable user of making ad-hoc query through SQL commands as well as GUI based design (drag and drop) along with rich analytical functions</li></ul></li></ul><p>3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Data Management</p><ul><li>It should be compatible with different data storages like Flat file storage, relational databases and big data storages</li></ul><ul><li>Should supports on-demand processing with its own data ETL process</li><li>Functionality for admin users to create new dimensions, derived metrics etc.</li></ul><p>4.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Reporting Tool</p><ul><li>The Reporting tool with ability to schedule reports.</li><li>Should have robust visualizations such as graphs, charts, and histograms. Should have slicing and dicing features</li><li>It should provide output data in various formats like PDF, Images.</li><li>It should have strong data Visualization like heat maps, spark lines, geographical mapping, spider charts etc., preferably with auto charting and dashboard facilities</li><li>through the key words</li></ul><p><strong>Helpdesk Support for Users</strong></p><p>Helpdesk support application enables end users to raise and resolve trivial issues, track ticket status, and manage approvals with a self-service portal. It Provides higher end user satisfaction levels by defining appropriate SLAs and making sure that services are delivered on time, and incidents are resolved well within SLAs. Key functional requirements of IT helpdesk tool are:</p><ul><li>Creation of site-specific incident and request SLAs by users</li><li>Auto assigning of SLAs to tickets based on incoming ticket parameters</li><li>Multi-level escalations, with custom templates for response time SLA, and resolution time SLA escalations.</li><li>Reassignment of tickets to other technicians or support groups and resetting of ticket parameters like priority on SLA escalations.</li><li>Enable access control of workstations remotely through VNC (Virtual Network Computing) applications</li><li>Generate reports on all pending or completed tickets based on parameters such as department, level, mode, priority, requester, technician, category, and request date.</li><li>Monitor Support performance by generating reports on SLA compliance with real-time IT help desk dashboards.<ol><li><ol><li>Administration - User Management, Workflow management, Audit-Trail</li></ol></li></ol></li></ul><p>The Administration module should have the following features or capabilities.</p><ol><li>Should allow TNUHDB team to manage the stakeholders accounts with TNUHDB Information Portal and Digitalization system</li><li>Should allow to provide role-based access to TNUHDB staff and Portal users.</li><li>Should allow to provide access to TNUHDB Staff on portal modules including specific functions of module such as view, delete, search, download, print and others.</li><li>Should allow external stakeholders to register with TNUHDB employee portal</li><li>Should allow to perform the functions like add, edit, delete, block, unblock, reset password and other related operations for user accounts of TNUHDB staff and users registered with TNUHDB employee Portal</li><li>Shall support the creation of workflows which shall be implemented using an automated workflow management system</li><li>Should support creation of secondary workflows as well, which would be fully integrated with the primary workflows</li><li>Should be able to support/configure complete workflow required for successful coverage of various processes of TNUHDB departments related to this project</li><li>Should allow designing of workflow with the ability to define business rules, process flows, alerts, and triggers without programming</li><li>Should automatically raise alerts, messaging, notifications, emails etc. across functional areas/ modules and concerned stakeholders based on the various timelines assigned for tasks or if an attempt is made to amend the entries already entered in the system</li><li>Should allow authorized user to configure the workflow as per the guidelines of the department for handling the processes successfully. The workflow management/ control should provide consistent method of defining business rules, process flows for all TNUHDB offices and concerned stakeholders</li><li>Mandatory approval should be uploaded in the application prior to making any changes in the workflow. Audit trail of the modifications should be maintained in the system</li><li>Should have a maker-checker workflow for peer approval for created stakeholder accounts, updating in scheme information sharing request made by board Members and other modules for which the workflow would be required</li><li>Should capture the portal user activities like login &amp; logout time, portal module accessed, search keywords, documents downloaded &amp; printed, information requested and other functionalities</li><li>Should generate various audit-trail report with drill down information, for the portal user activities</li><li>Should send notifications (through E-mail and/or SMS) to Portal Administrator upon attempting to perform above mentioned functions by TNUHDB Staff</li><li>Other related requirements specify by TNUHDB team<ol><li><ol><li>Mobile application</li></ol></li></ol></li></ol><p>SI to develop mobile version (lite version) of the TNUHDB web Portal with specific functionalities which can be accessed using smart phone/tablets. The Mobile application are to be developed for TNUHDB internal and external stakeholders including TNUHDB Officials, Citizens, beneficiaries, RWA&rsquo;s and applicants.</p><p>While the detailed functionalities will be finalized during the SRS stage, the indicative high-level functionalities for Lite version are as provided below:</p><ol><li>TNUHDB Information Portal home page with user management features</li><li>Allows the portal user to search, view, download the desired information online including housing schemes GR, announcements, and scheme details</li><li>Allows the applicant user to fill up online applications</li><li>Allows the applicant to track the status of their applications</li><li>Allows the raise grievance and complaint about services being offered by TNUHDB</li><li>Allows the beneficiaries to raise and track maintenance request for their tenements &nbsp;</li><li>Allows the TNUHDB officials to view the dashboard and reports</li><li>Allows the Beneficiaries to pay maintenance and other payments needed to be paid to TNUHDB via Online and to be linked with RWA&#39;s with the status monitoring of Income and Expenditure details of RWA&rsquo;s</li><li>Allows the portal user to share their feedback, grievance on portal</li><li>Other required functionalities such as RWA Module with features such as - Rules &amp; Regulation, Database on the RWA formed and their renewal period, matching grant issued and regular payee, defaulters of maintenance fees, announcements related to activities such as Skill development, Job Training, etc&hellip;</li></ol><p><strong>Technical requirements</strong></p><p>Technical specifications provided here are the set of requirements that the Digitalization solutions including TNUHDB web Portal &amp; Mobile Application of TNUHDB must meet. This document provides information to the SI on the business requirements, various standards and guidelines and is an essential guide for defining a proposed system and ensuring mutual understanding among key stakeholders.</p><p>All the technical specifications provided in this section are minimum and have been provided for immediate reference only.</p><p>All the software (if any) along with proposed solutions shall initially be supplied with minimum on-site OEM comprehensive warranty/ support from the date of Go-live till the entire contract period. Also, if the contract period is extended, then SI must ensure that all the supplied software&rsquo;s OEM warranty, service and support, licenses should be till perpetuity and for unlimited users. Please find below the summary of the software component for which the license would be required.</p><table cellspacing=\"0\"><thead><tr><td style=\"background-color:#4472c4; border-color:#4472c4; height:28.05pt; width:25.3pt\"><p><strong>#</strong></p></td><td style=\"background-color:#4472c4; height:28.05pt; width:225.75pt\"><p><strong>Software component</strong></p></td><td style=\"background-color:#4472c4; height:28.05pt; width:102.2pt\"><p><strong>Type of license / Licensing period</strong></p></td><td style=\"background-color:#4472c4; border-color:#4472c4; height:28.05pt; width:89.2pt\"><p><strong>Number of licenses</strong></p></td></tr></thead><tbody><tr><td style=\"background-color:#d9e2f3; border-color:#8eaadb; height:16.25pt; width:25.3pt\"><ol><li>&nbsp;</li></ol></td><td style=\"background-color:#d9e2f3; height:16.25pt; width:225.75pt\"><p>Integrated Project Management System</p></td><td style=\"background-color:#d9e2f3; height:16.25pt; width:102.2pt\"><p>Perpetual</p></td><td style=\"background-color:#d9e2f3; height:16.25pt; width:89.2pt\"><p>Unlimited</p></td></tr><tr><td style=\"border-color:#8eaadb; height:28.05pt; vertical-align:top; width:25.3pt\"><ol><li>&nbsp;</li></ol></td><td style=\"height:28.05pt; vertical-align:top; width:225.75pt\"><p>ERP System- Human Resource Management System Module</p></td><td style=\"height:28.05pt; vertical-align:top; width:102.2pt\"><p>Perpetual</p></td><td style=\"height:28.05pt; vertical-align:top; width:89.2pt\"><p>Unlimited</p></td></tr><tr><td style=\"background-color:#d9e2f3; border-color:#8eaadb; height:28.05pt; width:25.3pt\"><ol><li>&nbsp;</li></ol></td><td style=\"background-color:#d9e2f3; height:28.05pt; width:225.75pt\"><p>ERP System- Finance and Account Management Module</p></td><td style=\"background-color:#d9e2f3; height:28.05pt; width:102.2pt\"><p>Perpetual</p></td><td style=\"background-color:#d9e2f3; height:28.05pt; width:89.2pt\"><p>Unlimited</p></td></tr><tr><td style=\"border-color:#8eaadb; height:17.15pt; vertical-align:top; width:25.3pt\"><ol><li>&nbsp;</li></ol></td><td style=\"height:17.15pt; vertical-align:top; width:225.75pt\"><p>ERP System- Office Administration Module</p></td><td style=\"height:17.15pt; vertical-align:top; width:102.2pt\"><p>Perpetual</p></td><td style=\"height:17.15pt; vertical-align:top; width:89.2pt\"><p>Unlimited</p></td></tr><tr><td style=\"background-color:#d9e2f3; border-color:#8eaadb; height:16.25pt; width:25.3pt\"><ol><li>&nbsp;</li></ol></td><td style=\"background-color:#d9e2f3; height:16.25pt; width:225.75pt\"><p>ERP System- Estate Management Module</p></td><td style=\"background-color:#d9e2f3; height:16.25pt; width:102.2pt\"><p>Perpetual</p></td><td style=\"background-color:#d9e2f3; height:16.25pt; width:89.2pt\"><p>Unlimited</p></td></tr><tr><td style=\"border-color:#8eaadb; height:16.25pt; vertical-align:top; width:25.3pt\"><ol><li>&nbsp;</li></ol></td><td style=\"height:16.25pt; vertical-align:top; width:225.75pt\"><p>Citizen Web Portal</p></td><td style=\"height:16.25pt; vertical-align:top; width:102.2pt\"><p>Perpetual</p></td><td style=\"height:16.25pt; vertical-align:top; width:89.2pt\"><p>Unlimited</p></td></tr><tr><td style=\"background-color:#d9e2f3; border-color:#8eaadb; height:17.15pt; width:25.3pt\"><ol><li>&nbsp;</li></ol></td><td style=\"background-color:#d9e2f3; height:17.15pt; width:225.75pt\"><p>Citizen Mobile Application</p></td><td style=\"background-color:#d9e2f3; height:17.15pt; width:102.2pt\"><p>Perpetual</p></td><td style=\"background-color:#d9e2f3; height:17.15pt; width:89.2pt\"><p>Unlimited</p></td></tr><tr><td style=\"border-color:#8eaadb; height:16.25pt; vertical-align:top; width:25.3pt\"><ol><li>&nbsp;</li></ol></td><td style=\"height:16.25pt; vertical-align:top; width:225.75pt\"><p>Employee Web Portal</p></td><td style=\"height:16.25pt; vertical-align:top; width:102.2pt\"><p>Perpetual</p></td><td style=\"height:16.25pt; vertical-align:top; width:89.2pt\"><p>Unlimited</p></td></tr><tr><td style=\"background-color:#d9e2f3; border-color:#8eaadb; height:28.05pt; width:25.3pt\"><ol><li>&nbsp;</li></ol></td><td style=\"background-color:#d9e2f3; height:28.05pt; width:225.75pt\"><p>Smart Module- Water, Energy &amp; Video Management and Remote Monitoring</p></td><td style=\"background-color:#d9e2f3; height:28.05pt; width:102.2pt\"><p>Perpetual</p></td><td style=\"background-color:#d9e2f3; height:28.05pt; width:89.2pt\"><p>Unlimited</p></td></tr><tr><td style=\"border-color:#8eaadb; height:16.25pt; vertical-align:top; width:25.3pt\"><ol><li>&nbsp;</li></ol></td><td style=\"height:16.25pt; vertical-align:top; width:225.75pt\"><p>Helpdesk Application</p></td><td style=\"height:16.25pt; vertical-align:top; width:102.2pt\"><p>Subscription</p></td><td style=\"height:16.25pt; vertical-align:top; width:89.2pt\"><p>At actual</p></td></tr><tr><td style=\"background-color:#d9e2f3; border-color:#8eaadb; height:17.15pt; width:25.3pt\"><ol><li>&nbsp;</li></ol></td><td style=\"background-color:#d9e2f3; height:17.15pt; width:225.75pt\"><p>Web Content Management System</p></td><td style=\"background-color:#d9e2f3; height:17.15pt; width:102.2pt\"><p>Perpetual</p></td><td style=\"background-color:#d9e2f3; height:17.15pt; width:89.2pt\"><p>At actual</p></td></tr><tr><td style=\"border-color:#8eaadb; height:16.25pt; vertical-align:top; width:25.3pt\"><ol><li>&nbsp;</li></ol></td><td style=\"height:16.25pt; vertical-align:top; width:225.75pt\"><p>Documents Management System</p></td><td style=\"height:16.25pt; vertical-align:top; width:102.2pt\"><p>Perpetual&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p></td><td style=\"height:16.25pt; vertical-align:top; width:89.2pt\"><p>Unlimited</p></td></tr><tr><td style=\"background-color:#d9e2f3; border-color:#8eaadb; height:17.15pt; width:25.3pt\"><ol><li>&nbsp;</li></ol></td><td style=\"background-color:#d9e2f3; height:17.15pt; width:225.75pt\"><p>GIS Software &amp; base Map</p></td><td style=\"background-color:#d9e2f3; height:17.15pt; width:102.2pt\"><p>Subscription</p></td><td style=\"background-color:#d9e2f3; height:17.15pt; width:89.2pt\"><p>At actual</p></td></tr><tr><td style=\"border-color:#8eaadb; height:15.35pt; vertical-align:top; width:25.3pt\"><ol><li>&nbsp;</li></ol></td><td style=\"height:15.35pt; vertical-align:top; width:225.75pt\"><p>BI &amp; Analytics Platform</p></td><td style=\"height:15.35pt; vertical-align:top; width:102.2pt\"><p>Subscription&nbsp;&nbsp;&nbsp;&nbsp;</p></td><td style=\"height:15.35pt; vertical-align:top; width:89.2pt\"><p>At actual</p></td></tr></tbody></table><p>&nbsp;</p><ol><li><ol><li><ol><li>Design, Develop and Implement the TNUHDB Information Portal</li></ol></li></ol></li><li>Application must be web based, built on enterprise application platforms, use multi-tier/ N tier application architecture with sufficient flexibility for customization based on TNUHDB requirements.</li><li>The Application should be built on enterprise application platform with flexibility to implements desired Modules / Functionality and should have Multiple User Access modes like GUI, Web, Portal etc.</li><li>The project management system and ERP application shall have inbuilt automated workflow management system, document management system</li><li>The application shall be integrated with all the required third-party services.</li><li>The application shall support all popular/ common web browsers i.e., Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge and Safari.</li><li>The application home page should at least have the following.<ol><li>Homepage should be attractive and well-constructed, so that it makes a good first impression to all who visit the site</li><li>Key topic areas should be presented in order of importance and should be easy to read.</li><li>Homepage should clearly communicate the site&#39;s purpose and show all major options available on the Web site.</li><li>Most of the homepage should be visible above the fold,  and should contain a limited amount of prose text.</li><li>Easy access to the homepage should be provided from every page in the site.</li></ol></li><li>The application layout should at least have the following.</li></ol><ol><li>All items should be appropriately aligned on the pages and layout should be consistent on all the related pages.</li><li>Style &amp; colour scheme should be consistent across the site</li></ol><ol><li>The navigation on the application page should at least have the following.</li></ol><ol><li>A Web Portal navigation scheme and features should allow users to find and access information effectively and efficiently</li><li>Navigation tabs should be located at the top of the page, and look like clickable versions of real-world tabs</li><li>The navigation elements should be clearly differentiated from each another and should be placed in a consistent way so that it can be easily located on each page</li><li>Site maps should be available with all the links of pages existing on the website and link for the site map should be clearly visible on the homepage</li></ol><ol><li>The application Heading, Titles &amp; Labels should at least have the following.</li></ol><ol><li>Headings should be used in their appropriate HTML order and heading levels should not be skipped</li><li>All pages should have category labels including links and clearly reflect the information contained within the category</li></ol><ol><li>The SI must deploy a software development methodology that ensures rapid deployment of the applications in such a way that the users are continually involved in the development process, and minimum iterations are required before the final Go-live of the integrated solution.</li><li>From the integration perspective, the SI must consider necessary interfacing requirements (both at the application and data level). Appropriate interfaces must be provided for seamless integration. Such interfaces shall follow industry standards such as web services. If such a need arises, the SI shall be responsible for creating such a required web service or API, etc. for the same. This includes, but not limited to, the integration with the TNUHDB Department Applications or any other external Departments.</li><li>Should be operational for the next 20-25 years and the changes and advances in the field of information and technology should be able to be incorporated in the system. If necessary, adapt to the new technologies and upgrade the system accordingly. It should be possible to use all the data in the system by transferring it properly in the new environment<ol><li><ol><li>Design and Development of Mobile Application</li></ol></li></ol></li></ol><ol><li>The mobile application shall also be available on Mobile for both Android and iOS platform</li><li>The mobile application should work flawlessly across different platforms</li><li>The mobile application should be user friendly and shall have modern UI/UX and feel.</li><li>The mobile application should provide on screen tips and online help to aid users while interacting with it.</li><li>There should be minimum use flash contents so that home page should be loaded quickly</li><li>It should not occupy excess client&rsquo;s Mobile RAM</li><li>Design should not be font dependent. The content of the site should be readable with default standard fonts.</li><li>The mobile application should be responsive so that it should adjust as per the screen size. Thus, design should be compatible with tablet, mobile phone and other handheld devices.</li><li>The mobile application should enable ease of configuration.</li><li>Should provide Role Based Access control</li><li>Should be able to capture and track all events at device and console.</li><li>Should come with mobile threat prevention and recovery system</li><li>Should support authentication using digital signatures</li><li>Should have facility to download and upload files</li><li>Incorporate analytics into mobile app, to track and identify users experience and actions.</li><li>Apps should be easily customizable and easy to Administer data in the TNUHDB Information Portal and Digitalization system database</li><li>Network level security, traffic should be encrypted using secured connectivity</li><li>Should support real time information via GPS availability</li><li>Should structure overall content with proper tagging to make them screen reader friendly.</li><li>Mobile Application should cater all the functionalities specifically mentioned for Mobile application in FRS.</li><li>Should be operational for the next 20-25 years and the changes and advances in the field of information and technology should be able to be incorporated in the system. If necessary, adapt to the new technologies and upgrade the system accordingly. It should be possible to use all the data in the system by transferring it properly in the new environment<ol><li><ol><li>System Architecture</li></ol></li></ol></li></ol><ol><li>The System shall be designed, implemented, and deployed by considering the scalability, reliability, security, business continuity, optimum performance of the entire solution and based on the requirements of TNUHDB.</li><li>The system architecture needs to be designed in a manner that will be based on loosely coupled components making it easy to extend.</li><li>The solution architecture designed should have seamless integration among all the components of the envisaged solution and should be designed as per industry standards and best practices. The solution design shall include, but shall not be limited to,</li></ol><ol><li>the design of the application architecture,</li><li>user interface,</li><li>database structures,</li><li>security architecture,</li><li>network architecture,</li><li>service-oriented architecture (SOA)</li><li>deployment architecture,</li><li>Unified Modeling Language (UML) diagrams,</li><li>User Interface (UI),</li><li>database schema</li><li>role-based user access management system and configure authentication-based access for various users of the system.</li></ol><ol><li>The system design must be such that the developed solution is technology neutral and can be deployed and hosted at Cloud platform (MeitY empaneled Cloud Service Providers (CSPs))</li><li>All the modules/ components of the proposed applications should be deployed in centralized manner/ platform.</li><li>The architecture should be highly scalable and capable of delivering high-performance as and when transaction volume increases. It is required that application and deployment architecture should provide the flexibility of Scaling-up (vertical scaling) and Scaling-out (horizontal scaling) on Application and Web Servers, Database Servers, and all other solution components.</li><li>The system should support clustering and high availability.</li><li>The system should allow addition of more modules/ sub-modules and more users without affecting the performance of overall application/ other functioning modules.</li><li>The system should support customization to meet the project requirements. In case need for customization arises, the same should be done in the form of add-ons and routines/ patches that can be plugged/ unplugged from the base software package as the situation arises.</li><li>The system should provide facility for &#39;single point data entry at source&#39; and fully integrated, unified, and interfaced so that there are no redundancies. It should have the ability to have an update occur in one module and be immediately available to all other modules of the system even among geographically dispersed sites.</li><li>The system should have real-time data update among modules.</li><li>The system should be supported by 2022/2023 latest versions of all popular web browsers such as Internet Explorer (IE), Microsoft Edge, Mozilla, Google Chrome, Opera, Safari, etc. for common desktop and mobile, smart phones and tablets.</li><li>The system design must be such that requires minimal installation, if at all, at the user&rsquo;s end, besides the Internet Browser (except where offline desktop/mobile apps are to be mandated).</li><li>The system should in compliance with website and accessibility standards such as GIGW and others.</li><li>The SI shall ensure consultation with TNUHDB officials for finalizing of design components including the UI, the mode of data entry, storage and retrieval, MIS reports, queries, the application design, and others as applicable.</li><li>The system design should have a data integration strategy for integrating internal and external data sources (if any)</li></ol><p>&nbsp;</p><p>The solution architecture should be designed by SI in line with the requirements provided in RFP document.</p><ol><li>As specified above, the application should have multiple layers as described below:<ol><li><strong>Presentation Layer:</strong> This layer should be web-enabled and should run on all major web browsers. This layer interfaces the business components and implements automated data workflows for GUI initialization, loading, saving data, enabling, and disabling forms. Multi-language support is also implemented at this layer which allows runtime modification of terms and phrases.</li><li><strong>Service layer:</strong> This layer contains a class library which takes care of inter-operability and open standard/ protocols like web service, windows services, APIs, which make this Business Layer a platform independent. This layer is used to give functionality for data exchange using web services-based component or database synchronization with external agency.</li><li><strong>Business layer:</strong> This layer should implement the process flow and logic that drives the business functionality. Framework should have provision to keep all the user activity to be audited and logged during the business process.</li><li><strong>Persistence layer:</strong> It has been visualized that the application for this project would be managing very high volume of data, storing a large amount of data for long-term preservation of records at various repositories. It is mandatory for the SI to ensure faster access and better manageability of this data. It is expected that the SI shall consider mechanisms which would improve the performance of this layer.</li><li><strong>Data layer:</strong> Data layer will have Data Access class library which provides methods for exchanging data between business components/ layer and databases/ persistence layer.<ol><li>Internet and Intranet Enabled</li></ol></li></ol></li></ol><ol><li>The TNUHDB Information Portal should support access via LAN, WAN, and Internet with secured connectivity.</li><li>The system should be scalable and flexible enough to provide access and information to all the users from the different functions/ departments/ offices of TNUHDB and other key stakeholders.</li><li>The system should support all TCP/ IP/ SMTP/ or any other related protocols.<ol><li><ol><li>Graphical User Interface</li></ol></li></ol></li></ol><ol><li>The system should be user friendly and should have interactive Graphical User Interface (GUI).</li><li>All the application modules and sub-modules shall use uniform theme in the GUI. The application should be consistent in the sequences in the visual presentation to the user and in use.</li><li>The system should have sufficient validation checks at GUI/ presentation layer for validating the data formats, completeness of the forms in terms of mandatory fields, checking for file type and size of files uploaded etc.</li><li>Online forms should have mandatory fields marked out clearly. The system should not allow submission of the form without completing the mandatory fields.</li><li>The system shall support uploading of scanned documents. There must be check(s) for ensuring the upload of all the mandatory documents.</li><li>It should have provision for warning and alert messages in case of validation failure, incomplete data etc.</li><li>It should have facility to display confirmation/ warning windows for deletes changes etc.</li><li>The system should have responsive themes for establishing a consistent look and feel across the Portal including customizable templates to manage content presentation.</li><li>The system should provide consistent screen layouts and access methods across all modules so that they look and behave the same.</li><li>The system should provide various reports/ MIS in graphical and tabular views along with facility to drill down to navigate to the next levels of details and so on.</li><li>The/ user interface shall give flexibility to toggle between graphical and tabular views, and tile different views in the same interface.</li><li>User specific/ customized dashboard should allow authorized user to act on pending activities in a secured manner in a system seamlessly integrated with other modules of the application. Submission of every activity in the system should suitably update database on real-time basis.<ol><li><ol><li>Workflow Integration Approach</li></ol></li></ol></li></ol><ol><li>The application shall support the creation of workflows which shall be implemented using an automated workflow management system.</li><li>The application should support creation of secondary workflows as well, which would be fully integrated with the primary workflows.</li><li>The application should be able to support/ configure complete workflow required for successful coverage of various processes of TNUHDB. It should allow designing of workflow with the ability to define business rules, process flows, alerts, and triggers without programming.</li><li>The application should automatically raise alerts, messaging, notifications, emails etc. across functional areas/ modules and concerned stakeholders based on the various timelines assigned for tasks or if an attempt is made to amend the entries already entered in the system.</li><li>Mandatory approval should be uploaded in the application prior to making any changes in the workflow. Audit trail of the modifications should be maintained in the system.</li><li>The application should allow devising of simple or complex rules to suit TNUHDB requirements and the requirements specific to certain stakeholder(s). The rules should be stored in a central repository and the same must be shared across all business processes.</li></ol><p><strong>Integration</strong></p><ol><li>The system should be designed to ensure that current and new applications can be seamlessly integrated (through an application integration solution) within its architecture with minimal impact and changes.</li><li>The system should be fully integrated across modules and functional areas.</li><li>Identify the data/ services which is to be exchanged between the application and other internal/ external systems.</li><li>Identify integration touch points for ensuring seamless integration with these internal/ external systems and TNUHDB application.</li><li>The application should support integration with the following (but not limited to) application/ systems:</li></ol><ol><li><strong>Gateway: </strong>The application should employ the following gateways through API integration:<ol><li><ol><li><u>API Gateways:</u> An API gateway to bring applications together to perform a designed function built around sharing data and executing pre-defined processes. It should work as intermediate application to build new programmatic interactions between the various applications people and businesses use daily.&nbsp;</li><li><u>Web Gateway:</u> A web gateway to allow exchange of messages with other computer systems using the standard Hyper Text Transfer Protocol. The application shall utilize a web gateway to allow users to access the application using browsers.</li><li><u>Mail Gateway:</u> The application should provide the user to send and receive formal communication, confirmation, status, alerts, messages, reminders, notifications etc. via email. SMTP server should be implemented to push system generated emails to users and receive the email from Help module of the TNUHDB Information Portal.</li><li><u>SMS Gateway:</u> The application should be integrated with SMS gateway for sending confirmations, status, alerts, reminders, notifications, messages etc. via SMS. The application shall utilize a SMS gateway to send SMS notifications such as application status, demand dues, scheme information etc.</li></ol></li></ol></li><li><strong>Other Integration:</strong> The application should be integrated with the following external systems to access respective functions for sending and receiving desired/required data.<ol><li><ol><li><u>TNUHDB applications:</u> The respective TNUHDB existing applications such as Member Information System will be integrated to fetch information of scheme and display the same on TNUHDB Information portal.</li><li><u>Social media portals:</u> The social media portals such as Instagram, Koo, Facebook, Twitter, YouTube of TNUHDB should be linked from TNUHDB portal to navigate to these social media portals.</li><li><u>Tamil Nadu General Administration Portal (For GR):</u> The Government Resolution (GR) section under Tamil Nadu Government website www.tn.gov.in should be linked to or make a provision to upload respective GR for linking it to respective subject under GR.</li><li><u>Supreme Court &amp; High Court systems:</u> The respective applications (e.g. sci.gov.in / ecourts.gov.in / https://www.hcmadras.tn.nic.in ) for Supreme Court and High Court should be linked for the details of respective Court ruling to link it to respective subject under TNUHDB.</li><li><u>Other systems:</u> The other system which may be identified during the implementation of TNUHDB Information portal shall be linked to fetch required data/information.</li></ol></li></ol></li><li><strong>Digital certificate services</strong>: The application should be DSC enabled.<ol><li><ol><li>Installation/ Upgrade/ Enhancement</li></ol></li></ol></li></ol><ol><li>The system should facilitate seamless upgrades (deployment of patches/ new version) without any adverse impact on the system and its components.</li><li>The SI should provide notification and patches for system enhancements and fixes to the application after implementation on a proactive basis.</li><li>The system should have facility to maintain versions with changes/ modifications made in each release.</li><li>The SI shall ensure that future upgrades, enhancements, and bug fixes are not impacted. Every custom development must be documented in detail and the code/script should be properly annotated with comments.<ol><li><ol><li><em>Scalability</em></li></ol></li></ol></li></ol><ol><li>The system should be scalable to handle the peak load coming from different types of users i.e., Internal and External Users, and should support high volume of data upload, without compromising response time or efficiency of the system.</li><li>A load balancer should be deployed to optimize resource use, maximize throughput, minimize response time, and avoid overload of any single resource.</li><li>Scalability of the solution is to be achieved at least along the Dimensions described below:<ol><li>Scalability in terms of the volumes of transactions handled: This translates to the facility to enhance the hardware, software, and network capacities to maintain the performance levels always in tune with the SLA metrics.</li><li>The system should allow addition of more users as and when required, without affecting the performance of overall application/ other functioning modules.</li><li>Scalability in terms of addition of new services of an existing department: This translates to seamless and effortless integration with the backend application such that new services can be added and deployed with relative ease.</li><li>Scalability in terms of addition of new departments: This translates to seamless integration with heterogeneous systems at the backend with relative ease of deployment of the applications and services, maintaining the common look and feel and functionality at the front-end.</li><li>The system should allow addition of more modules/ sub-modules without affecting the performance of overall application/ other functioning modules.</li><li>Scalability in terms of addition of new channels of delivery: This translates to designing the systems suitably to provide services through other delivery channels like the mobile devices and other devices.<ol><li>Security</li></ol></li></ol></li></ol><ol><li>The system should provide well-designed identity and privileged access management system, security of digital assets, data, network security, backup, and recovery/ disaster recovery system.</li><li>The system should be free from OWASP (Open Web Application Security Project) Vulnerabilities</li><li>Captcha to be implemented to prevent password cracking tools.</li><li>Secure mechanism of changing the password in lost/forgotten scenario for the authorized administrators.</li><li>The system must have proper security and maintenance facility with access control features for controlling the access rights over the system and over the various functions/ features available for different types of users.</li><li>Website/portal should be able to generate mail Alert and historical report in the security report viewable to the administrator containing the Time, IP address of attackers, the page under attack, and the parameter under attack with the attack values.</li><li>There should be a provision of blocking any IP or Network by assigning IP Address range from accessing the pages of admin module of the website/portal; also, the main website. So that identified attackers can be blocked.</li><li>The admin module, uploader module should be in separate folder so that HTTPS can be configured on the functionality that requires login action to be done.</li><li>Unauthorized access should be restricted and only authorized users with valid login-ID and password should be allowed to access the legitimate features i.e., access to data file, module, screen, data table, record, field, etc. If required, second level password may be provided for accessing certain features/ screens/ transactions.</li><li>To maintain information security during transaction the developed system should support both HTTP and HTTPS, all internal data communication shall be done through encrypted mode using latest version of TLS (Transport Layer Security)/ SSL (Secure Socket Layer).</li><li>The system should have a capability to assign activities to roles, and map roles to users and provide role-based access to users.</li><li>Although most of the information in the system will be available for public, but certain information will only be restricted to certain departments and officials of TNUHDB. Appropriate role-based security should be provided so as to who will and how will they have the right to view and handle the limited information about the digitized documents. Should give specific rights to TNUHDB officers or employees in each position to manage access right to such information. If anyone handles a File / document in the system, notice should go to the superior officer of that post/department and the system should also generate information about which File / document has been viewed or downloaded by any officer / employee and its daily / weekly report will be received by the senior officer of the concerned TNUHDB department. User ID and password related to officer / employee will be linked to their official mobile number (as per information in the official records). While searching for limited information (which is not available to everyone) in the system, the OTP (One Time Password) based security arrangements should be made in the proposed solution (including web and mobile application) so that the relevant documents / files can be viewed only after getting authenticated with OTP.</li><li>The system should notify security/ system administrator regarding unauthorized access or attempt to access and record in a log with reporting mechanism.</li><li>The system should have the feature of automatic log-off if there is no user activity for specified time.</li><li>The application should have sufficient validation checks at GUI/ presentation layer for validating the data formats.</li><li>The application should provide safeguards to prevent damage to data from user errors, simultaneous updates, module unavailability or system failures.</li><li>The system data must be kept on storage media with high tolerance of failure/ accident/ natural calamity.</li><li>The application must have integrated security/ monitoring features with the following:<ol><li>Definition of roles and users</li></ol></li></ol><ol><li><ol><li>Define role-wise add/ edit/ view/ delete rights for each entry form/ report in all modules</li><li>Digital time and user stamping of each transaction</li><li>Online monitoring of the user activities using user activity logs</li></ol></li><li><strong>Anti-Virus and Anti-Spam Services:</strong> Anti-Virus and Anti-Spam shall be deployed to keep the servers and application secure from the attack of virus, spyware, Trojans, and spam. This shall also act as a centralized system for updating the virus definitions on the systems across offices of TNUHDB.</li><li><strong>Virtual Firewall:</strong> Instance Level and Subnet Level and Web Application Firewall:</li></ol><ol><li>System shall have capability to protect network subnets with access controls that provides an optional layer of security that provides a stateless firewall for controlling traffic in and out of a subnet.</li><li>System shall have capability to segregate public subnet and private subnet.</li><li>System shall have capability to configure route tables that define which subnets can route external traffic over backend VPN or site-site connections, VPC peering connections, Internet connections, or even specific virtual machine instances.</li><li>System shall prevent packet sniffing: Virtual instances should be designed to prevent other instances running in promiscuous mode to receive or &ldquo;sniff&rdquo; traffic that is intended for a different virtual instance. Even if tenants configure interfaces into promiscuous mode, the hypervisor should not deliver any traffic to them that is not addressed to them.</li><li>System shall prevent IP Spoofing: The DC and Cloud DR service should not permit an instance to send traffic with a source IP or MAC address other than its own.</li></ol><ol><li><strong>Anti-Malware / HIPS (Host Intrusion Prevention System) and NIPS (Network Intrusion Prevention System):</strong></li></ol><ol><li>Firewall with Intrusion Prevention System shall be configured and deployed to stop intrusion and other threats coming from the network before it enters the system.</li><li>The solution shall be able to deliver Antimalware, Firewall, HIPS, Integrity Monitoring features, Log Inspection and Application control through an agent.</li><li>System should be capable of performing recommendations scan and able to monitor critical OS and application elements (files, directories, and registry keys) to detect suspicious behaviour, such as modifications, or changes in ownership or permissions.</li><li>The solution should deliver virtual patching updates and HIPS should work in detect only mode and prevent mode.</li><li>Solution should support creation of custom packet inspection rule, protect against fragmented attacks, and should allow to block based on thresholds. Packet Inspection should protect operating systems and web applications etc. against attacks such as SQL injections and cross-site scripting.</li><li>Detailed events data to provide valuable information, including the source of the attack, the time, and what the potential intruder was attempting to exploit, shall be logged.</li><li>Solution should provide vulnerability scanning to automate provisioning and de-provisioning of HIPS rules and should provide recommendation scanning against existing vulnerabilities.</li><li>Solution should support virtual patching both known and unknown vulnerabilities and Virtual Patching should be achieved by using a high-performance packet inspection.</li><li>Firewall rules should filter traffic based on source and destination IP address, port, MAC address, etc. and should detect reconnaissance activities such as port scans, Computer OS fingerprinting, SYNFIN SCAN, XMAS Scan etc.</li></ol><ol><li><strong>DDoS Protection:</strong> Managed DDoS protection service that defends against most common, frequently occurring network and transport layer DDoS attacks that target web site or applications. When used with Content Delivery Network and global DNS service, should provide comprehensive availability protection against all known infrastructure (Layer 3 and 4) attacks. Should provide always-on detection and automatic inline mitigations, minimize application downtime and latency.</li><li><strong>Identity and Access Management:</strong> Securely control users&#39; access to DC and Cloud DR services using a range of security credentials including passwords and key pairs. Create and manage users and groups, and grant or deny access to compute, storage and network. A dedicated Privilege access management tool shall be part of proposed data security solution for the purpose of privilege access management, password management, session management &amp; Log management.</li><li><strong>Managed Threat Detection Service:</strong> Continuously monitor for malicious or unauthorized behaviour to help you protect your accounts and workloads. It should monitor for activity such as unusual API calls or potentially unauthorized deployments that indicate a possible account compromise. The service should also detect potentially compromised instances or reconnaissance by attackers.</li><li>There should be 3 levels of Security Considerations as described below:<ol><li>Application Level Security:<ol><li>User authentication</li></ol></li></ol></li></ol><ol><li><ol><li><ol><li>User authorization i.e., role-based access to services, transactions, and data</li><li>Digital Certificate to be used for signing the documents</li><li>Secure storage of user credentials</li><li>Comprehensive logging and audit trail of sessions and transactions</li></ol></li><li>Network/ Transport Level Security:<ol><li>Network Link Encryption (IPSEC)</li></ol></li></ol></li></ol><ol><li><ol><li><ol><li>Encrypted HTTP session using SSL (HTTPS)</li></ol></li><li>Server Level Security:<ol><li>Firewall to filter unauthorized sessions/traffic</li></ol></li></ol></li></ol><ol><li><ol><li><ol><li>Intrusion Prevention System to detect/ prevent unauthorized activities/ sessions</li><li>Server &ndash;to-server communication encryption</li><li>Secured/ encrypted storage of data/ data elements in Database and DB Backups</li></ol></li></ol></li><li><strong>Two Factor Authentication</strong><ol><li>The solution (mobile and web) should support the Two Factor Authentication both OTP (One Time Password)/soft tokens and PKI authentication technologies.</li><li>The solution should have the capability to be deployed in such a way that the user&rsquo;s login experience should remain unchanged &ndash; there should be no user training required.</li><li>The solution should prevent against all Man-in-the-Middle including advanced phishing, pharming, Man-in-the-Browser, Key logger, and Mouse click logger attacks.</li><li>For the hardware/software token management system, all activities at admin console should have an audit trail of all logons attempts and operations. Confidential logs should be tampering proof. The tools should be provided to check the integrity of logs.</li><li>The solution should not store user credentials in any form at the server like passwords, hash of passwords, any pre shared secret etc. In other words, there should be only copy of the user credential which should reside only with the user.<ol><li>System Control and Audit</li></ol></li></ol></li></ol><ol><li>The system should maintain all the instances, audit trails, audit logs and transaction logs (what, when, who has changed).</li><li>The application shall log all the actions done by individual users with username, date time stamp and the administrator shall be able to generate detailed audit logs and history of the process instance.</li><li>It should enable availability of user wise online audit trails/ logs which should be archived based on user, date, time etc. as part of audit records keeping.</li><li>All the edited and deleted (if any) records should be traceable and copy of all records should be kept in the system and which should be available with MIS reporting of the same.<ol><li><ol><li>Data Backup/ Data Archival/ Restore</li></ol></li></ol></li></ol><ol><li>The SI shall prepare a business continuity plan for ensuring uninterrupted services of the solution. In case of server failure, system should support auto-switching of failover to another available/ backup server.</li><li>The system should be able to archive data, based on user specified parameters (i.e., date range) and restore archival data for online use whenever required.</li><li>Backup and recovery of all the system software, application software, database, etc. as per GoI policy (Guidelines for Government Departments for Adoption/ Procurement of Cloud Services).</li><li>The system should provide features to schedule backup/ restore operations. The SI should ensure that activity such as proper Data Backup, Data Restoration, and Data Synchronization at Disaster Recovery site are tested and implemented properly as per the standard norms.</li><li>The system should produce a report for each backup/ restore activity.</li><li>The system should support direct backup of data from one machine to another/ from server to back tapes/ CDs/ Storage Area Network etc.</li><li>The system should have provision to keep data on storage media with high tolerance of failure.</li><li>The system should allow recovery of data in case of hardware/ software failure and data corruption. It should be able to perform recovery to a point of time, to known backup database.</li><li>For backup data, highly available durable Storage shall be offered with minimum two copies of the data in the Primary Site.&nbsp;</li><li>System shall offer users the ability to increase the size of an existing block storage volume without having to provision a new volume and copy/move the data.</li><li>System shall support complete eradication of data such that it is no longer readable or accessible by unauthorized users and/or third parties.</li><li>System shall offer server-side encryption of data &lsquo;at-rest&rsquo;, i.e., data stored on volumes and snapshots.</li><li>The SI shall prepare a data archival, retention, disposal, and backup policy in consultation with TNUHDB officials.<ol><li><ol><li>Database</li></ol></li></ol></li></ol><ol><li>The database technology should adhere to ANSI standards.</li><li>Database should be able to compress structured data and unstructured data such as documents, images, and multimedia.&nbsp;</li><li>Database should support data mining techniques and allow seamless integration with a Digitalized data warehouse. The data mining techniques like classification, clustering, regression, and association rule learning should be supported by the database to support data mining applications developed in the application layer.</li><li>Database should support continuous Log replication between primary node and secondary node in Synchronous or Asynchronous mode.</li><li>The solution should use appropriate storage options for storing unstructured data such as documents, images, and multimedia instead of storing it in NoSQL system.</li><li>Database should provide high availability and disaster recovery using cost effective option of automatically synchronizing the transaction logs to disaster site, which in case of fail over the other node provides the availability of all data.</li><li>The solution should provide controls for database security and monitoring.</li><li>The solution should have database health monitoring components which can ensure application availability and performance.</li><li>The SI while implementing a data base solution, shall carry out all the related tasks, including the following:<ol><li>Design and develop the data model to fulfil the functional requirements of TNUHDB and provide a comprehensive view of the entire digitalized records and other materials of TNUHDB departments.</li></ol></li></ol><ol><li><ol><li>Ensure the data integrity &amp; consistency is always maintained.</li><li>Ensure storage of documents and images</li></ol></li><li>Robustness: Should assure high availability of data with regular backup</li></ol><p>&nbsp;</p><ol><li><ol><li><ol><li>Enterprise Monitoring System (EMS)</li></ol></li></ol></li><li>SI shall supply, deploy &amp; configure EMS tools to TNUHDB for Project Management &amp; Monitoring during implementation and operation &amp; maintenance period</li><li>SI shall be responsible for providing tools, in line with industry standards for Evaluation and SLA Monitoring during O&amp;M period. Such tools should be capable of monitoring the performance of the SI &amp; provide automated consolidated SLA reports for all the SLAs as mentioned in this RFP including real time status of various service levels achieved</li><li>SI should make available the SLA report through a centralized web access / dashboard the access for this to be given to at least 5 users of TNUHDB. The dashboards to be made for two levels (Principal Secretary / Secretary level as well as operational dashboard) for TNUHDB MIS team</li><li>The implemented EMS solution to help TNUHDB in data driven decision making. Once the tool is implemented the SI shall also get the implementation certified from the respective OEM confirming that the tool has been correctly implemented. SI shall also provide 2 days in-depth training to at least 20 users of TNUHDB on usage and operations of EMS solution</li><li>The EMS should be able to support the proposed hardware and software components at Cloud DC and DR over the tenure of the contract. The system should be capable of providing early warning signals to TNUHDB on the solution performance issues, and future infrastructure capacity augmentation.</li><li>SI is expected to provide and implement the EMS encompassing the following functions:<ol><li>Configuration Management</li><li>Fault Management</li><li>Incident, Problem and Change Management</li><li>Asset Management</li><li>Remote Control</li><li>SLA management and monitoring</li><li>Performance management</li><li>Monitoring Backup and Management</li><li>Event Management</li><li>Server, storage, and other infrastructure management</li><li>Network Link Monitoring</li><li>Other modules as required by SI to meet the requirements of this RFP</li></ol></li><li>Also, the new system should be extended to any new device which shall be added in future to fulfil the project requirements.</li><li>SI shall also provide the Login of EMS to TNUHDB, so that key members of the Project Management Committee (PMC) can monitor the SLA compliances.</li></ol><p>Application Performance Monitoring</p><ol><li>The proposed solution must be able to perform infrastructure aware application triage, i.e., pinpoint network issues causing application degradation.</li><li>The proposed solution must determine if the root cause of performance issues is inside the monitored application, in connected back-end systems or at the network layer from a single console view</li><li>The proposed solution must proactively monitor 100% of real user transactions; detect failed transactions; gather evidence necessary for triage and diagnosis of problems that affect user experiences and prevent completion of critical business processes</li><li>The proposed solution must provide complete end-to-end transaction visibility by monitoring at a transactional level and without deploying any software at end user desktop.</li><li>The proposed solution must provide a single view that shows entire end-to-end real user transaction and breaks down times spent within the application components, SQL statements, backend systems and external 3rd party systems</li><li>The proposed solution must be able to provide root-cause probability graphs for performance problems showing the most probable root-cause area within application infrastructure.</li><li>The proposed solution must provide a real-time application topology map to triage and quickly pinpoint the component causing a performance bottleneck in the end-to-end transaction flow.</li><li>The proposed solution must gather available performance indicator metrics from all within real-time production environments and real user transactions 24x7 with minimal overhead on monitored applications without sampling.</li><li>The proposed solution must provide for easy dynamic instrumentation of application code, i.e., be able to enhance out of the box monitoring with extra monitoring definitions without having to restart application or JVM/ .NET Worker Process.</li><li>The proposed solution must be able to detect production Memory Leaks from mishandled Java Collections and Sets and isolate exact component creating leaking Collection or Set (or .NET Memory Leaks within the CLR).</li><li>The proposed solution must allow monitoring granularity of no more than 15 seconds for all transactions.</li><li>The proposed solution must report of response times of Java/.Net methods based on simple method parameters (Strings, Integers etc.).</li><li>The proposed solution must provide real-time monitoring of resource utilization like memory usage, DB connection pools and Threads.</li><li>The proposed solution must be able to identify socket and file Input / Output activity from the application.</li><li>As a means of detecting poorly performing SQL, the solution must be able to proactively record all SQL calls, and report on the slow performing ones. The SQL measurements must be made from within the monitored application &ndash; not using an external database agent.</li><li>The proposed solution must monitor performance of all stored procedures being executed from within the Java/.NET application.</li><li>The solution should have provision for automatic transaction discovery, for example by setting up some bounding parameters to describe transactions like the web site, the language, and parameters (such as post, query, and cookies).</li><li>The proposed solution must provide ability to monitor performance of applications up to the method level of execution (Java/.Net method) 24x7 in production environments with negligible impact on monitored application.</li><li>The proposed solution must be able to report on any application errors occurred while executing application functionalities and pinpoint exact place of error within transaction call stack.</li><li>The proposed solution must provide for at least 2 levels of thresholds which can be set on alerts and provide for actions so that alerts can automatically trigger other processes when thresholds are breached. The proposed solution must not necessitate any changes to application source code.</li><li>The proposed solution must proactively identify any thread usage problems within applications and identify stalled (stuck) threads.</li><li>The proposed solution should allow query statement normalization by aggregating hundreds of related query statements into a single performance metric using regular expressions and pattern matching.</li><li>The proposed solution must monitor individual web service and performance transaction debugging for web services. The proposed solution must also monitor web services across multiple processes (cross JVM tracing)</li><li>The proposed solution should eliminate problem resolution guesswork by using its performance metrics to automatically identify complex emerging performance issues, enabling triage and diagnosis teams to solve problems faster and understand their environments better.</li></ol><p>End-User Experience Management System</p><ol><li>The solution should act as a passive listener on the network thus inducing zero overhead on the network and application layer.</li><li>The proposed system must be able to detect user impacting defects and anomalies and reports them in real-time:<ol><li>Slow Response Time</li><li>Fast Response time</li><li>Low Throughput</li><li>Partial Response</li></ol></li><li>The proposed system must be able to provide the ability to create user groups based on application criteria or location and link user ids to usernames and user groups.</li><li>The proposed system must be able to provide user usage analysis and show how user&#39;s success rate, average time and transaction count has changed over a specific period such as current week versus previous week.</li><li>The proposed system must be able to provide the ability to detect and alert when users experience HTTP error codes such as 404 errors or errors coming from the web application.</li><li>The proposed system must be able to provide root-cause probability graphs for performance problems showing the most probable root-cause area within application infrastructure.</li><li>The proposed solution should be capable of identifying the problem domain (browser, network or application) thereby it should monitor the browser side metrics and provide reports in real time for:<ol><li>DOM Construction Time (ms)</li><li>Page Load Time (ms)</li><li>Previous page unload time (ms)</li><li>Browser Render Time (ms)</li><li>Page Roundtrip Time (ms)</li><li>Responses Per Interval (browser activity)</li></ol></li><li>The proposed solution should be capable of collecting Browser metrics without the need to install any agents on the end user desktops, by way of dynamic java script injection.</li><li>The proposed solution must be able to provide real time transaction health metrics and end user experience quality metrics anytime, anywhere for the business executives.</li><li>The proposed solution must be able to provide the business executives the flexibility to select, organize and monitor real time business indicators with the help of an interactive user interface</li><li>The proposed solution must be able to work consistently on a variety of mobile devices such as iPhone, iPad, Android phones etc.</li><li>The proposed solution must be able to provide flexibility by enabling addition of annotations to business indicators to enhance clarity and context around its behaviour enabling better information sharing and collaboration.</li><li>The proposed solution must be able to maintain centralized control of data and security of the data that is viewed on the smart devices like iPhone, iPad etc.</li></ol><p>General Monitoring Platform Requirements</p><ol><li>The Monitoring Solution should provide End to End Monitoring of Complete IT Infrastructure including:<ol><li>Server Monitoring</li><li>Application Monitoring</li><li>End User Experience Monitoring</li><li>Database Monitoring</li><li>Virtualization Platform Monitoring</li><li>Storage Monitoring</li></ol></li><li>The proposed solution should be capable to provide hybrid monitoring architecture through agent/agentless approach</li><li>The Platform must support Event Correlation Alerting (ECA) integrations to trigger automated creation of incidents, problems, and changes based upon alarms and events correlation.</li><li>The proposed monitoring solution should provide capability to integrate with hardware monitoring platforms.</li><li>The proposed monitoring solution should possess the inherent capability to leverage API&rsquo;s and SDKs to enable integration and monitoring.</li><li>The proposed monitoring solution should have capability to configure actions based rules for set of pre-defined alarms/alerts enabling automation of set tasks.</li><li>The Platform must include an event correlation automatically fed with events originating from managed elements, monitoring tools or data sources external to the platform. This correlation must perform:</li></ol><ol><li>Event filtering</li><li>Event aggregation</li><li>Event masking</li></ol><ol><li>The Reporting Portal should be Completely web based with ability to define Accounts and Users for Role Relevant Views</li><li>The proposed solution should provide the ability to create custom dashboards with ability to aggregate metrics from all monitored devices and should provide drill down functionality to other defined dashboards within the tool.</li><li>The proposed solution should provide ability to monitor and generate alarms for set threshold for pre-defined Service level agreement for monitored metrics. The proposed monitoring solution should provide functionality to sync with online library for latest updates and support for new functionalities.</li></ol><p>Server Monitoring Requirements</p><ol><li>The Solution should monitor heterogeneous operating systems for both physical and virtual environments OS including but not limited to Windows 32/64 bit, All Major Flavours of Linux, Solaris, Unix etc.</li><li>The solution should be able to monitor non-SNMP devices (e.g., using WMI, Telnet, SSH etc.)</li><li>The solution should monitor all server files and directories.</li><li>The solution should monitor File System Mounts for presence / absence / functionality</li><li>The solution should generate alarms based on what is currently mounted compared with what is configured on a defined compliant system.</li><li>The solution should support monitoring any ASCII based log files.</li><li>The solution should support monitoring of Windows Event Logs and provide correlation of events for these.</li><li>The solution should support monitoring of performance counters in Windows/Linux environment.</li><li>The solution should support monitoring of services/processes in a Windows / Linux environment.</li><li>Processes monitoring should also have ability to track CPU and Memory consumption of the monitored process for alerting and reporting/trending purpose.</li><li>The solution should report on services not in the expected state and optionally start or stop them.</li><li>The solution should support the monitoring of processes &amp; taking automated actions</li><li>The solution should support monitoring new processes that come up on a server.</li><li>The solution should support monitoring CPU performance over defined user defined time periods of time</li><li>The solution should support monitoring Availability and performance of memory, including upper and lower thresholds and types of usage</li><li>The solution should support monitoring Local and Attached Disk capacity and provide delta change in used capacity</li><li>In Windows/UNIX/Linux environments the solution should support monitoring Alerts &amp; Log Messages, including regular expression matching.</li><li>In Windows/UNIX/Linux environments the solution should support monitoring Performance counters for IO</li><li>In Windows/UNIX/Linux environments the solution should support monitoring Running services and in-progress jobs</li><li>The solution must monitor the availability, health, and performance of Microsoft Distributed File Services namespace and replication.</li><li>The Solution should Monitor automatic reboots of servers</li><li>The Solution should support monitoring new processes that come up on a server</li></ol><p>Network Monitoring Requirements</p><ol><li>The Solution should provide capability to monitor any device based on SNMP v1, v2c &amp; 3</li><li>The Solution should monitor bandwidth utilization.</li><li>The Solution should monitor utilizations by type of traffic.</li><li>The Solution must be capable of monitoring the availability, health, and performance of core networking devices including but not limited to CPU, memory, temperature</li><li>The Solution should have the ability to issues pings to check on availability of ports, devices.</li><li>The Ping Monitoring should also support collection of packet loss, Latency and Jitters during ICMP Ping Checks</li><li>The Port Check for IP Services monitoring should also provide mechanism to define new services and ability to send custom commands during port check mechanism.</li><li>The Solution should have the ability to receive SNMP traps and syslog.</li><li>The Solution should automatically collect and store historical data so users can view and understand network performance trends.</li><li>The solution should be capable of monitoring network delay/latency</li><li>The solution should be capable of monitoring delay variation</li><li>The solution should be capable of monitoring packet loss, Packet QOS, Packet Errors on one or more ports</li><li>The solution should allow users to access network availability and performance reports via the web or have those delivered via e-mail.</li><li>The solution should support auto-discovery of network devices</li><li>The solution should have the ability to schedule regular rediscovery of subnets.</li><li>The solution should provide the ability to visually represent LAN/WAN links) with displays of related real-time performance data including utilizations.</li><li>The system should provide discovery of heterogeneous physical network devices like Layer-2 &amp; Layer-3 switches, Routers and other IP devices and do mapping of LAN &amp; WAN connectivity.</li><li>The solution should provide capability to mask the default port speed for accurate % port utilization reporting</li><li>The System shall support monitoring of Syslog</li><li>The solution should provide capability to add an IP device or IP Range or IP subnet with functionality supporting multiple SNMP strings.</li><li>The solution should provide capability to add devices from word or excel file by drag and drop functionality and auto configure based on pre-defined settings.</li><li>The solution should allow easy configuration of polling frequency till per second scenario.</li><li>It refers to how much digital information we can send or receive across a connection in a certain amount of time.</li></ol><p>Database monitoring requirements</p><ol><li>The solution should monitor multiple database servers and multiple versions of each server including Oracle/ SQL Server/ Informix/ DB2/Sybase/MySQL/NoSQL and others including database proposed by SI.</li><li>The Solution should Provide SQL Response Time for Monitoring Custom Queries</li><li>The Solution should provide response time Monitoring for custom queries through JDBC Mechanism to allow monitoring unsupported databases</li><li>Database Space Monitoring for both file group and transaction log (Warning threshold, Critical threshold as well as file group/log full)</li><li>Performance monitoring - capture of DB Engine related performance counters as well as threshold alerting</li><li>The solution must support SQL Agent monitoring - failed jobs, long running jobs</li><li>The solution must support Database Health and Settings - Check database status (offline, suspect), Check database options (auto grow, auto shrink, auto close etc.)</li><li>The solution must support monitoring of Replication, DB Mirroring and Log shipping if applicable</li><li>The solution must be able to report &amp; check for last recent Full database backup and last recent Transaction Log backup</li><li>The solution must monitor for Blocking (exceeding duration) and Deadlocks</li><li>The solution must be able to run PowerShell, VBScript, cmd and VBScripts to perform tests on the database and have the results put into the solution as performance data and or alarms</li><li>Inclusion of SQL statements within the Solution should be a standard &ldquo;easy-to-use&rdquo; function achieved without programmatic intervention.</li><li>The solution should support auto-discovery of database instances.</li><li>The solution should support the creation and management of reusable test templates that contain a specific pre-defined set of database checkpoints/measurements.</li><li>The solution should support the use of schedules and time filters for database monitoring.</li></ol><p>Virtualization Monitoring Requirements</p><ol><li>The solution should provide support for leading virtualization platform like VMware, Hyper-V, Zen, IBM PowerVM, KVM etc.</li><li>The solution should support monitoring of virtualized environment through management interface.</li><li>The solution should provide capability to monitor events generated by the hypervisor to generate alarms and alerting functionality</li><li>The solution should provide capability to create monitoring template and auto configure any newly detected virtual machine.</li><li>The solution should provide a configurable interface to view performance metrics related to virtualization infrastructure</li><li>The solution should provide capability to monitor the availability to Web APIs of application.</li><li>The proposed solution should be integrated with centralised monitoring tool to enable aggregation of alarms and alerts.</li><li>The proposed solution should allow reporting through unified reporting console along with other infrastructure devices being monitored.</li></ol><p>Storage Monitoring Requirements</p><ol><li>The proposed solution should be able to monitor leading enterprise storages through standard interfaces</li><li>The proposed solution should be able to monitor In depth metrics and performance data for supported storage platforms</li><li>The proposed solution should automatically discover storage configuration and auto-applies monitoring by template</li><li>The proposed tool should be able to monitor other storage devices through SNMP</li></ol><p>SLA monitoring requirements</p><ol><li>General: The solution most support Service Level Agreements Lifecycle Management including Version Control, Status Control, Effectively and audit Trail.</li><li>General: The solution must provide a flexible framework for collecting and managing service level templates including Service Definition, Service Level Metrics, Penalties, and other performance indicators.</li><li>Service Delivery: The solution must have the ability to define and calculate key performance indicators from an End-to-End Business Service delivery perspective.</li><li>Contract Management: The solution must support dependencies between supplier contracts and internal or external contracts.</li><li>Bonus &amp; Penalty: Support for Defining and Calculating service Credit and Penalty based on clauses in SLAs. Support for Defining and Calculating service Bonuses based on clauses in SLAs</li><li>Alerts: The solution must support delivery mechanisms to indicate/notify whether SLA targets are being achieved or violated.</li><li>Business Impact Analysis: The solution must make it possible to find the underlying events that cause the service level contract to fail.</li><li>Dynamic Calculations: The solution supports dynamic service level targets to reflect obligations importance and priority over time.</li><li>Audit Trails: Full electronic audit trails available for both system and user transactions.</li><li>Reporting: Report module and SLA Management module must be integrated to provide ease-of reports configuration and execution.</li><li>ITIL: The solution supports ITIL standards.<ol><li><ol><li>Operations</li></ol></li></ol></li></ol><ol><li>The application should have inbuilt analytics capability and able to generate user friendly MIS reports, Graphical reports etc. in customized and standard form. The following types of reports, but not limited to, are required to be generated from this sub module. The report should be generated in standard formats like MS Word, MS Excel, Adobe Acrobat files etc.:</li></ol><ol><li>Fixed Format Reports: Application should have robust reporting capability, and should be able to generate in multiple formats including XML, MS Word, MS Excel, Adobe Acrobat files etc. The output should be delivered through email or should be printed.</li><li>Ad-hoc Reports: Application should provide ad hoc query and analysis capability so that business users could create new analyses from scratch or modify existing analyses.</li><li>Tools and utilities should be provided to facilitate design layout using MS Word, MS Excel, Adobe Acrobat etc.</li><li>System shall allow user to generate MIS reports/previous trends/graphics etc. as per the business process requirements. They should be customizable as per&nbsp;user requirements.</li></ol><ol><li>The application should provide dynamic dashboards to pre-defined users. The layout and content of the dashboard would be based on the user role/ category/ type etc.</li><li>The application shall periodically and automatically save the data entered by the user into the system during a live session and shall make the data available to the user as intermediate save even after expiry of the session. System should prompt the user regarding availability of intermediate/ draft data and ask for the permission to save or discard this data.</li><li>The application should provide functionality to users in generating customized reports on their own without having knowledge about technical programming.</li><li>Any document or report should be previewed before printing.<ol><li><ol><li>Stages of Application Development</li></ol></li></ol></li></ol><p>Each phase of application development and implementation for TNUHDB Digitalization systems need to adhere the below lifecycle:</p><p><strong><em>Project Initiation</em></strong></p><ol><li>The SI shall prepare and submit a project inception report, which will serve as the foundation document for all activities related to the project. The inception report should at least have the following.<ol><li>Description of SI&rsquo;s organization with their proposed staffing, roles, and responsibilities</li><li>Overall project organization and communication structure</li><li>Project monitoring and management tools to be used for successful monitoring &amp; management of the project</li><li>Security and confidentiality practices in accordance with industry best practices to ensure the security and confidentiality of sensitive information, documents, records, software, data, reports, deliverables etc. handled during the entire project.</li><li>Succession planning with requisite checks, handover in case of employee replacement.</li><li>Project plans giving schedule wise details of various tasks, and subtasks, task completion timelines, dependencies, deliverables, milestones, resource deployment, meetings, reviews, and information required from TNUHDB.</li><li>project risks that the SI anticipates and plans to propose towards the risk mitigation.</li></ol></li><li>The SI will be responsible for preparation of detailed project plan. The plan shall address at the minimum the following:<ol><li>Define an organized set of activities for the project and identify the interdependence between them.</li><li>Resource planning and loading for each phase/activity. This must also indicate where each resource would be based during that phase, i.e., onsite at the TNUHDB office or off site at SI premises.</li><li>Establish and measure resource assignments and responsibilities</li><li>Highlight the milestones and associated risks</li><li>Communicate the project plan to stakeholders with meaningful reports.</li><li>Measure project deadlines and performance objectives.</li><li>Project Progress Reporting. During the implementation of the project, the SI should present weekly reports. This report will be presented in the Project Working Group (PWG) meeting to TNUHDB. The report should contain at the minimum the undermentioned:<ol><li>Results accomplished during the period (weekly)</li><li>Cumulative deviations from the schedule date as specified in the finalized Project Plan</li><li>Corrective actions to be taken to return to planned schedule of progress</li><li>Plan for the next week</li><li>Proposed revision to planned schedule provided such revision is necessitated by reasons beyond the control of SI</li><li>Support needed</li><li>Highlights/lowlights</li><li>Issues/Concerns</li><li>Risks/Show stoppers along with mitigation</li><li>Proposed changes if any for consideration of Change Advisory Board</li></ol></li></ol></li><li>Identify the activities that require the participation of client personnel (including TNUHDB, the Program Management Unit etc.) and communicate their time requirements and schedule early enough to ensure their full participation at the required time.</li><li>The SI shall be responsible for providing a web-based Project Management Tool for the department and PMC for reporting and monitoring the progress of the project.</li><li>The SI shall be responsible for providing an online repository tool for maintaining project documentation with version control.</li></ol><p><strong>System Requirement Study </strong></p><p>The SI must perform the detailed assessment of the business requirements and IT Solution requirements at TNUHDB&rsquo;s Offices as mentioned in this RFP.</p><p>Based on the understanding and its own individual assessment, SI shall develop &amp; finalize the System Requirement Specifications (SRS) in consultation with TNUHDB and its representatives. While doing so, SI at least is expected to do following:</p><ol><li>In case of any change in indicative business process and software requirement as mentioned into &ldquo;Functional Requirements&rdquo; of this section will provide the modified business processes to the SI. SI shall study and revalidate the same with TNUHDB at the time of construction and submit as an exhaustive FRS document.</li><li>SI shall translate all the requirements as captured in the FRS document into SRS.</li><li>SI shall develop and follow standardized template for requirements capturing and system documentation.</li><li>SI must maintain traceability matrix from RFP to FRS to SRS stage for the entire implementation.</li><li>SI must get the sign off from PIC formed by TNUHDB.</li><li>For all the discussion with TNUHDB team, SI shall be required to be present at TNUHDB office with the requisite team members.</li></ol><p><strong>Solution Design </strong></p><p>The SI shall build the solution as per the indicative solution architecture. The solution proposed by SI should comply with the solution architecture requirements as mentioned therein.</p><p><strong>Development</strong></p><p>The SI shall carefully consider the scope of work and provide a solution that best meets the TNUHDB Digitalization System&#39;s requirements. The development of the application software will follow the procedure mentioned below:</p><ol><li>Software Products (Configuration and Customization): In case SI proposes software products the following need to be adhered:<ol><li>SI will be responsible for supplying the application and licenses of related software products and installing the same to meet TNUHDB Digitalization System&#39;s requirements.</li><li>SI shall have provision for procurement of licenses that are perpetual and that should cater to unlimited users. The source code of licenses should be handed over to TNUHDB after contract period.</li><li>Source code access to be handed over to TNUHDB</li></ol></li><li>Bespoke (Custom Developments):<ol><li>The successful SI shall identify, design, and develop components/functionalities that are required to address the TNUHDB requirements mentioned in this RFP.</li></ol></li><li>In both cases of Software Product and/or Bespoke development, SI shall also supply any other tools &amp; accessories required to make the integrated solution complete as per requirements. For the integrated solution, the SI shall supply:<ol><li>Software &amp; licenses.</li><li>Supply tools, accessories, documentation and provide a list of the same. Tools and accessories shall be part of the solution.</li><li>System Documentation: System Documentation both in hard copy and soft copy to be supplied along with licenses and shall include but not limited to following. Documentation to be maintained, updated, and submitted to TNUHDB regularly:<ol><li>Functional Requirement Specification (FRS)</li><li>High level design of whole system</li><li>Low Level design for whole system / Module design level</li><li>System requirements Specifications (SRS)</li><li>Any other explanatory notes about system</li><li>Traceability matrix</li><li>Compilation environment</li><li>Technical and product related manuals</li><li>Installation guides</li><li>User manuals</li><li>Business process guides</li><li>Program flow descriptions</li><li>Data model descriptions</li><li>Sample reports</li><li>Screen formats</li><li>Frequently asked questions (FAQ) guides</li><li>System administrator manuals</li><li>Toolkit guides and troubleshooting guides</li><li>Other documents as prescribed by TNUHDB</li><li>Quality assurance procedures</li><li>Change management histories</li><li>Version control data</li><li>SOPs, procedures, policies, processes, etc. developed for TNUHDB</li><li>Programs:<ol><li>Entire source codes</li><li>All programs must have explanatory notes for understanding</li><li>Version control mechanism</li><li>All old versions to be maintained</li></ol></li><li>Test Environment:<ol><li>Detailed Test methodology document</li><li>Module level testing</li><li>Overall System Testing</li><li>Acceptance test cases</li></ol></li><li>Any other documentation required for usage of implemented solution</li></ol></li></ol></li></ol><p>Note: These documents need to be updated after each phase of project and to be maintained updated during entire project duration. The entire documentation will be the property of TNUHDB.</p><p><strong>Testing</strong></p><p>The SI shall provide the testing strategy including traceability matrix, test cases and shall conduct the testing of various components of the software developed/customized and the solution. The testing should be comprehensive and should be done at each stage of development and implementation. SI should plan to establish an UAT environment at TNUHDB Board office under the overall control of TNUHDB. Also, System Integrator should&nbsp;provide support to set up a development environment in the TNUHDB head office itself. Preparation and submission of Testing Plans must include system testing, Defect regression testing, release regression testing, Risks and Mitigation, Test environment, tools, defect management, test phase transition criteria, test schedule and deliverables. During testing phase, it expected use industry standard tools. The Application testing mechanism shall be adopted like, Alpha Testing, Automated Testing, Black Box Testing, White Box Testing, Compatibility Testing, Functional Testing, Integration Testing, Load Testing, Performance testing, Regression Testing, Stress Testing, Acceptance Testing, Security &amp;amp, Controls Testing, etc.,</p><p>Bug Tracking: A Bug tracking software is an essential tool for managing the process of finding, tracking and fixing bug. Not only does it ensure that to deliver high -quality near-perfect application, but it also enhances the productivity of the development team throughput the application development process. A good bug tracking tool&nbsp;gives an overview of all identified errors so that nothing slips through the cracks. Reactive bug tracking also ensures that issues identified during use are promptly fixed to ensure minimal impact on product operation. A bug tracking system is required to find, fix bugs and other related issues to reduce cost of development and save time. Bug tracking system/tool should track problems and analyse efforts taken by team members to fix a bug or an issue. A bug tracking system/ tool can prioritize bugs and assign issues. Also, helps to spot repetitive problems and concentrate on important issues</p><p>The development team will be able to focus on high priority bugs rather than wasting time on smaller issues A bug tracking system/ tool should provide better communication through chat interfaces and email notifications. This reduces the communication gap and communicate to the right person to test / fix bug on time A bug tracking system should keep a record of the bug issues that are detected, who fixed them, and how long it took to fix a particular issue.</p><p><strong>Project Go- Live Pre-Requisites &amp; Go-Live</strong></p><ol><li>SI shall prepare and agree with TNUHDB, the detailed plan for Go-Live (in-line with TNUHDB&rsquo;s implementation plan as mentioned in RFP).</li><li>The SI shall define and agree with TNUHDB, the criteria for Go-Live and the timelines for the same.</li><li>The SI shall ensure that all the data migration is done from existing TNUHDB applications.</li><li>The SI shall submit signed-off UAT report (issue closure report) ensuring all issues raised during UAT are being resolved prior to Go-Live.</li><li>The SI shall ensure that Go &ndash;Live criteria as mentioned in User acceptance testing of TNUHDB Digitalization system is met and SI needs to take approval from TNUHDB team on the same. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Go-live of the application shall be done as per the finalized and agreed upon Go-Live plan.</li><li>Once the System has gone live for each phase of application development the above UAT process needs to be followed.</li><li>The SI shall furnish the Go Live sign off document issued by the TNUHDB&rsquo;s Project Implementation Committee (PIC).</li></ol><p>&nbsp;</p><p>&nbsp;</p><p><strong>Annexure III - Track 2: Data digitalization </strong></p><p>This section provides the high-level requirements for digitalization of legacy documents and other material of TNUHDB.</p><p>There are approximately 55Lakh+ of documents that needs to be digitalized.</p><p>The location of digitalization of document shall be discussed during the project inception phase. There are confidential documents and videos which are not in public domain shall have to be digitalize at TNUHDB premise. TNUHDB shall decide on which documents are to be digitalized on premise.&nbsp;</p><p>It may be noted by the bidder that the content and files maintained, and the language of noting are in Tamil and English. The Survey Sketches for the MUDP/TNUDP and other schemes as available with CMDA to be obtained and digitalized as per TNUHDB direction. &nbsp;</p><ol><li><ol><li><ol><li>Documents scanning and digitalization requirements</li></ol></li></ol></li></ol><p>While digitalizing the documents, the SI should at least follow the following digitalization steps.</p><p><strong>Digitalization steps</strong></p><ol><li>Initiation</li><li>Pre-scanning</li><li>Data Entry</li><li>Document scanning</li><li>Indexing</li><li>Archival of Electronic Documents &ndash; Backup</li><li>Quality Check</li><li>Post scanning</li><li>Storage upload in SDMS</li><li>Data Backup</li><li>Training</li></ol><p>The sub-activities for above each step are mentioned in figure below.</p><p>&nbsp;</p><p><em>Figure - Sub-activities for Digitalization of documents</em></p><ol><li>SI, if required, may add sub-activities (to respective step) which are required for digitalization of documents. The SI must comply the activities which are provided in this section.</li><li>SI shall study from the respective Department of TNUHDB and then clearly understand the quantum of work relating to indexes accordingly. The Capturing, Indexing, and storing metadata and relevant information of these documents shall be discussed by TNUHDB with SI before starting the digitalization of the records.</li><li>SI shall maintain requisite registers for receiving the records, documents, scanning, uploading and return the same to department in TNUHDB.</li></ol><p>For example, the following details shall be captured:</p><ol><li><ol><li>Name &amp; Location of the Office</li><li>Name of Department official with mobile number</li><li>Name of the Vendor Personnel with mobile number</li><li>Type of Book/Index (Book-1, Book-2, Book-3, Book-4, Book-V, Index-1, Index-2 etc.)</li><li>Year of the document</li><li>Size-wise (A0, A1, A2, A3, A4 etc.) count of pages<ol><li>Total number of pages</li><li>Number of pages missing</li><li>Number of pages torn/damaged</li><li>Number of pages in good condition along with document numbers.</li></ol></li><li>Metadata entry fields</li></ol></li><li>Blind double data entry mechanism to minimize the QC time for the user department and to get the error free record</li><li>Ensure that the contents of the digitized documents shall be an exact replica of the original paper document maintained as part of the records in the books</li><li>Under no circumstances shall the documents be changed, mutilated, destroyed, or replaced by some other documents.</li><li>Any deviation to this shall be considered as Violation and suitable action shall be initiated against the bidder. The documents and their contents shall not be tampered with</li><li>The SI should check the quality of the scanned documents including the indexed metadata and make the same available to TNUHDB team for quality check</li><li>Each Book &amp; File should be labeled with a printed barcode sticker. The barcode should contain the parameters, which shall be discussed and mutually agreed with TNUHDB by SI</li><li>Each sheet/page shall be serially arranged and shall be counted while giving the documents back</li><li>The entire data should be uploaded onto digitalization database on cloud environment identified by TNUHDB.</li><li>The SI must take backup of the scanned documents and other related data daily</li></ol><p>&nbsp;</p><p>&nbsp;</p><p><strong>Infrastructure and manpower deployment requirements</strong></p><ol><li>The SI to deploy, arrange, install &amp; configure the required Infrastructure viz. &ndash; scanners, desktops/laptops (along with connecting cabling and power extension cords if required), printers, cameras, UPS, furnishing (table, chairs and others) &amp; manpower at the identified location of SI and/or TNUHDB for the data digitalization scope of work activities.</li><li>The confidential documents of TNUHDB shall be scanned and digitalized at TNUHDB&rsquo;s premise. TNUHDB shall provide the space for the same.</li><li>The non-confidential documents of TNUHDB can be scanned and digitalized at SI&rsquo;s premise. SI shall have to arrange the space for the same.</li><li>The space and furniture (table, chairs, etc.) for setting up the infrastructure as well as the raw power connections will be arranged by SI.</li><li>The SI must deploy, arrange, install &amp; configure the required Infrastructure viz. &ndash; scanners, desktops/laptops (along with connecting cabling and power extension cords if required), printers, cameras &amp; manpower at the identified location of SI for the Scope of work activities.</li><li>The SI deploy its own human resource for all the above-mentioned activities. SI shall deploy adequately skilled manpower resources for Supervision, scanning, data entry, indexing, unbinding, and rebinding to complete the job within the specified time.</li><li>After completion of scanning, the sheets/pages are to be made into volumes so that the original volume is recreated as is at the stage of handing over for scanning purpose and undertake proper book binding of the papers.</li><li>The method of rebinding to be used is &ldquo;Hardcover binding&rdquo; method using good quality Rexine cloth cover, head band, spine, end paper, tail paper etc. The color of the Rexine cloth shall vary for Indexes &amp; Volumes and the same shall be informed to bidder by TNUHDB Department. The binding should be undertaken with quality material with a minimum lifespan of thirty years. &nbsp;</li></ol><p><strong>Input specifications</strong></p><ol><li>Approx. 90% of TNUHDB documents of are A4 and legal size and the remaining are in other sizes such as A-3, A-2, B-4, B-5 and others. Maps and treaties are to be mainly undertaken in A0 size. Samples of different types of records shall be shown during the site visit.</li><li>Records are old, fragile, deteriorating, rare and brittle.</li><li>Some of the pages of the records have stain-marks and worm-marks.</li><li>The pages of some records have become translucent due to ageing.&nbsp;&nbsp;&nbsp;</li></ol><p><strong>Non-technical requirements</strong></p><ol><li>Rebinding of books/files/others<ol><li>After completion of scanning, the sheets/pages are to be made into volumes so that the original volume is recreated as is at the stage of handing over for scanning purpose and undertake proper book binding of the papers.</li><li>The book volumes which are in bad shape in terms of binding/cover etc. should also be rebounded to the extent possible. If rebinding is not possible, the same may be informed to TNUHDB department and with the permission of the department, the lose papers shall be preserved in polythene covers and made a volume with such loose sheets. The quality of polythene covers shall be of such that it should last for at least thirty years.</li><li>The method of rebinding to be used is &ldquo;Hardcover binding&rdquo; method using good quality Rexine cloth cover, head band, spine, end paper, tail paper etc. The color of the Rexine cloth shall vary for Indexes &amp; Volumes and the same shall be informed to bidder by TNUHDB Department. The binding should be undertaken with quality material with a minimum lifespan of thirty years.</li></ol></li><li>At the time of handing back the documents to the designated official of TNUHDB Department, if any discrepancy is noticed the same needs to be recorded in the Data entry module with proper remarks</li><li>Should archive the documents based on the defined folder and file structure, and interval or period of archival of electronic documents</li></ol><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p><strong>Annexure IV - Track 3: IT Infrastructure procurement, supply, Installation, and bandwidth for the project</strong></p><p>This section details the IT, Network and security Infrastructure requirements for the various applications which are part of proposed Digital Strategy for TNUHDB.</p><p>The IT infrastructure scope includes Information Technology (IT) infrastructure procurement, deployment and maintenance of the required Infrastructure as intended.&nbsp;</p><p>System Integrator needs to do the appropriate solution design and sizing for the project as per the scope of work.</p><p>The objectives of this IT procurement are to:</p><ul><li>Provide the TNUHDB with a secure, reliable, and scalable IT infrastructure that will support its current and future needs.</li><li>Improve the efficiency and effectiveness of the TNUHDB&#39;s IT operations.</li><li>Reduce the overall cost of IT ownership for the Board.</li></ul><p>The brief scope of work for this section includes the following:</p><ul><li>Identify Cloud Service provider and build Data Centre on High Availability Cloud Site and Disaster Recovery Site with hot standby configuration</li><li>Design and implementation of Secure and Flexible Data Network for the Head office and remote offices as per user requirement</li><li>Deployment of security solutions to protect the TNUHDB&#39;s data and systems.</li><li>Provision of end-user devices and software as per user requirement.</li><li>Provision of ongoing maintenance and support services.<ol><li><ol><li>IT Infrastructure Requirements</li></ol></li></ol></li></ul><ol><li>The System Integrator shall facilitate and coordinate for procurement, supply and installation of entire IT infrastructure required for setting up and operations of the Project Management System, ERP System, Citizen Web Portal, Employee portal and Grievance Redressal Management system including the following key components of IT Infrastructure are to be setup.<ol><li><strong>Hosting of Data Centre </strong>on Cloud Service Provider Premise&nbsp;</li><li><strong>Disaster Recovery Centre</strong> on Cloud Service Provider premise</li><li><strong>Enhancement of existing Local Area Network (LAN)</strong> at TNUHDB Head Office at Chennai, Estate and Regional Offices spread statewide</li><li><strong>Data Digitization </strong>and Integration of Digitized Data with Document Management System</li><li><strong>Experience Centre </strong>at Head office of TNUHDB and <strong>Citizen Kiosk</strong> at Various Citizen Interfaces<strong> </strong></li></ol></li><li>SI needs to propose the IT infrastructure deployment architecture to meet the required security guidelines and SLA as per the RFP. SI need to provide the detailed proposed solution design to meet the requirement of RFP.</li><li>The IT infrastructure includes servers, storages, back up, networking, load balancers, security equipment, operating systems, database, enterprise monitoring system, help desk system, Computers, Printers, and other related IT infra required for running and operating the envisaged system. The IT infra procurement will be planned considering the below factors:<ol><li>Ensure redundancy at each level</li><li>No single point failure in architecture</li><li>Support peak loads</li><li>IT infrastructure deployed for TNUHDB Digitization Strategy should be dedicated but accommodative at the same time for the upcoming projects.</li><li>The ownership of IT infrastructure shall get transferred to TNUHDB after &ldquo;Acceptance and Go Live&rdquo; of such items. In case the infrastructure is proposed to be supplied by SI in phases (For assets proposed to be supplied after Go Live) the payment for the same shall also be made in phases after actual delivery and acceptance of such infrastructure at other offices at defined locations. Ownership of these infrastructures shall also be transferred to TNUHDB after verification and acceptance of such infrastructure</li><li>Initial estimate for procurement of hardware is as per the volumetric estimate for total users provided in Annexure. SI need to conduct their detailed study and shall come up with appropriate quantities for various equipment of IT infra for this project.</li><li>SI to ensure warranties/AMCs are procured for all the hardware components for entire duration of the project. For software components the support from OEM to be obtained for prescribed components. There should be a dedicated tool to maintain licensing, warranty details on annual basis.</li><li>Minimum specifications of the IT infra are detailed in Annexure &ldquo;Bill of Material (BOM) compliance sheet&rdquo; of the RFP document, the bidder needs to size and provide IT infra to meet the project functional requirements and Service Level Agreements (SLAs).</li><li>Other details relating to IT infra, info security, etc. are mentioned in &ldquo;Bill of Material (BOM) compliance sheet&rdquo; of this RFP document.</li><li>SI is to prepare and submit along with their technical bid, the details of methodologies and computations for sizing and capacity of storage, compute, Port density of network devices, sizing of security appliances and their compute requirements. The technical evaluation of responses shall analyze the computations for viability.</li><li>SI must ensure that the proposed architecture meets the security requirements as mentioned into the section &ldquo;x&rdquo; of this RFP document.</li></ol></li><li>SI must consider the following important milestones while proposing the IT infrastructure architecture for TNUHDB information portal and Digitalization system:<ol><li>Site Survey</li><li>Design assessment</li><li>Supply of Passive components</li><li>Preparation of Network room setup, network plan with rack wise node details (in form of excel tables) and cable layout route diagrams.</li><li>Cable laying and testing of the laid cable</li><li>Supply of active Components</li><li>Installation, Test Run and testing of the Head office and Remote Office Connectivity</li><li>Integration with other peripheral Systems/Services</li><li>Network Monitoring System (NMS) configuration for central monitoring and management.</li><li>Submission of test reports.</li><li>Training of technical TNUHDB&rsquo;s staff for Operations and management.</li><li>Posting of network engineers &amp; technicians at site as stipulated in contract</li><li>Security audit by a third party.<ol><li>IT infrastructure deployment plan</li></ol></li></ol></li></ol><ol><li>SI needs to propose the IT infrastructure deployment architecture to meet the required security guidelines and SLA as per the RFP. Illustrative deployment architecture at both Cloud and Head office with minimum infrastructure and security requirements is given below, however SI need to provide the detailed proposed solution design to meet the requirement of RFP. Detailed requirement related to infrastructure and security as illustrated in the design below is detailed in subsequent sections.</li></ol><p>&nbsp;</p><p><em>Figure - TNUHDB overall infrastructure deployment architecture</em></p><p>&nbsp;</p><p>Important Functional Considerations while design &amp; deployment of Architecture.</p><ol><li>All components to be maintained in redundancy with Active - Active / Active- Passive Clustering based on the SLA requirements, architecture, and performance. The systems architecture should clearly demonstrate and highlight the key requirements of TNUHDB viz reliability, availability, scalability, survivability, resilience, and serviceability of individual critical components.</li><li>Servers should be based on x86 platform in high density form factor to ensure optimal power and space usage. However, bidder may suggest rack form factor for any specific server usage, stating clearly the benefits being derived without compromising on the power and cooling factors</li><li>The architecture should have horizontal scalability. Benefits/additional security, reliability, availability features at the server level architecture would be given due consideration during evaluation.</li><li>SI needs to comply with the high availability requirements for the IT Infrastructure.</li><li>Redundancies/teaming should be maintained at different interconnecting fabrics to avoid any single point of failure / performance bottleneck.</li><li>The backup solution should ensure minimization of data to be backed-up / archived keeping in view a window of 8 Hours without any impact on the performance of the servers.</li><li>Networking equipment should be capable of processing IPV4 &amp; IPV6 traffic. Security features that are delivered shall be IP v 6 ready</li><li>All devices should be IPv4 and IPv6 ready from day 1. SI shall deploy IPv4 and IPV6 dual stack supported network from day 1. The proposed solution and all appliances should meet this requirement. The SI shall also be responsible for security adherence on both IPv4 and IPv6.</li><li>Bidder should utilize virtualization technology to optimize the solution and provide benefits for the overall Cost of ownership and ease of maintenance wherever required.</li><li>DNS server is required for domain name and the interoperation between Primary DC and DR site should be such that due to any failure of any/all module at DC level can automatically (manual optional) be operated from DR site.</li><li>SI need to provide the published benchmarks for the stated systems along with the sizing assessment sheet being certified by the OEM for the stated systems.</li><li>The bidder shall submit the OEM authorization letter, in original duly clearly attested as per prescribed format for the following components.<ol><li>Server, Workstations, Plotter &amp; Storage if any</li></ol></li></ol><ol><li><ol><li>Firewall/UTM, IPS, Load Balancer</li><li>All Active Network equipment like, router, switches, wireless Access Points, NMS</li><li>Passive Network equipment like, Fiber optic cable, Patch cords, LIU, CAT 6 cable, Patch panel, Racks.</li><li>Video wall, AV Components</li><li>Software like Antivirus, EMS, Helpdesk &amp; Contact Centre solutions<ol><li>Cloud Hosting</li></ol></li></ol></li></ol><p>The scope of services for the Cloud hosting of Data Center is as follows:</p><ol><li>TNUHDB is considering a High Availability Site on cloud platform which would host all applications, application data, User data and Digitized Data. A Suitable cloud environment in terms of compute, storage, managed network &amp; security services should be offered by Cloud Service Provider. A quick turnaround to cloud-based failover system for business continuity shall considered through disaster recovery site which would be clone of HA site.</li><li>SI shall be responsible for<ol><li>setting up, installation, configuration, management, upgradation, and migration of application servers, database servers/storage.</li><li>Maintain and manage the required network components for the cloud services procured by TNUHDB.</li><li>Setup and configure the VMs, storage, Network, Database etc. at DC &amp; DR site meeting RPO and RTO (Recovery Time Operations) requirements of TNUHDB. Service provider shall provide access to logs for analysis.</li></ol></li><li>For this cloud-based managed service will help TNUHDB to quickly recover TNUHDB&rsquo;s critical systems after a disaster and provides client remote access to their systems in a secure virtual environment. This shall help TNUHDB to switch to failover with smaller RPO.</li><li>The SI shall be responsible for setting up, installation, configuration, management, upgradation, and migration of application servers, database servers/storage. Implementation includes finalize Migration Preparation, Preparation of new Procedures, Migrate Data, Finalize Migration Effort, Cost Benefit Analysis</li><li>The SI should maintain and manage the required network components for the cloud services required for TNUHDB. Setup and configure the VMs, storage, Network, Database etc. at DC &amp; DR site meeting RPO and RTO (Recovery Time Operations) requirements of TNUHDB. Cloud Service provider shall provide access to logs for analysis.</li><li>The SI shall consider only &ldquo;MeitY&rdquo; or &ldquo;Government of Tamil Nadu&rdquo; empaneled cloud service providers for hosting DC &amp; DR site.</li><li>DC &amp; DR Site should preferably be in the following cities:</li></ol><ol><li>Bangalore City</li><li>Chennai City</li><li>Hyderabad City</li><li>Kolkata City</li><li>Mumbai City</li></ol><ol><li>Cloud Service Provider should host the entire Cloud infrastructure in a secure Data Centre which should be at least Tier 3 Compliant facility adhering TIA 942 standard.</li><li>Cloud Service Provider should ensure that Data Centre constructed to world class hosting standards as defined by the &ldquo;Uptime Institute, USA&rdquo;.</li><li>Cloud Service Provider should ensure that services provided are to be backed by high QOS (Quality of Service) / SLA (Service Level Agreement)</li><li>Cloud Service Provider should ensure to have Centralized NMS (Network Management Systems) &amp; 24*7*365 helpdesk for services related to DC &amp; DR site.</li><li>Cloud Service Provider should provide advanced system security, monitoring &amp; management with Video surveillance, fire detection &amp; suppression system as per standards of Data Centre</li><li>Cloud Service Provider should ensure that Fire Suppression and Protection System should include three levels of redundancy based on Gas Fired Systems, Carbon Monoxide based systems and Water Sprinkler based systems.&nbsp; Bidder should ensure that the floors as well as the ceiling should be based on false flooring and ceiling where the wire conduits and the fire protection systems are installed.</li><li>Cloud Service Provider shall be responsible for implementation, management, and monitoring of DDOS, IPS, IDS Services, etc. Service provider will implement anti-malware and conduct regular vulnerability scanning and penetration testing of systems and infrastructure.</li><li>Cloud Service provider shall have public Services in DMZ zone and High security services in MZ Zone. Also, the Cloud Service Provider shall configure external connections to the hosting infrastructure required to upload database/files etc.</li><li>Cloud service provider is expected to understand the complete architecture of existing applications and processes necessary for smooth migration of applications and databases including interdependencies between applications and data. Bidder shall be responsible for deployment of Security patches on Hardware and Software.</li><li>Cloud Service Provider shall be responsible for migrating legacy applications to cloud if any and managing the cloud services. Also, responsible to monitor the cloud services and ensure 99.9% uptime of all services as per agreement.</li><li>Cloud service provider shall establish connectivity between TNUHDB Head office to Cloud DC &amp; DR Site. Also, SI shall ensure Deployment of New Applications on cloud, security administration, planning and implementation of cloud management and monitoring portals for complete infrastructure and services procured.</li><li>Service Provider shall provide inter-operability support with regard to APIs and Data Portability.</li><li>The SI shall be responsible for monitoring and reporting services.</li><li>Provisioning of scalable storage capacity as per requirements of TNUHDB and availability of such services as per agreement. Cloud Service provider shall ensure committed time taken for restoration of data from Backup as claimed.</li><li>Cloud Service provider shall demonstrate/Submit documentary proof for POC (Proof of Capability) as part of technical evaluation to understand the key features such as AUTO Scale up/down, Cloud Elasticity, Security protocols, Denial of Service (DoS, DDoS) attack), management and administration and audit capabilities of offerings, setting up of DC &amp; DR facilities, etc.</li><li>Service provider shall provide necessary technical documentations, design documentations, standard Operating Procedures (SOPs) required for operations and management of services.</li><li>All risk management related to migration, migration plan shall be jointly worked out with TNUHDB and Cloud Service Provider.</li><li>Service provider with SI shall assist TNUHDB in planning for capacity building to meet growth and peak load assessment at the end of first year to ensure future requirements of TNUHDB are addressed.</li><li>The service provider shall provide necessary details including sizing, current loads, utilization, expected growth/demand and other details for scale up/scale down at the end of first year in close coordination with TNUHDB.</li><li>Service provide shall provide Annual Technical Support from OEM under (Software procured as PaaS) during entire period of Contract.</li><li>TNUHDB and Service provider shall jointly workout multi-factor authentication for root account as well as any other privileged identity and access account associated with it.</li><li>Service provider shall be responsible for implementation of tools and processes for monitoring the availability of applications, responding to system troubleshooting.</li><li>Monitoring of performance, resource utilization and other events such as failure of services, degradation of services, availability of network, storage, Database systems, OS etc.</li><li>Provide the relevant reports, including real time as well as past data/reports on dashboard.</li><li>Service provider shall be responsible for conduct of DR Drills and follow Standard Operating Procedures (SOP) and inform TNUHDB in advance for such drills conducted twice a year normally, with 15 days&rsquo; prior notice.</li><li>There should not be any data loss during backup from DC to DR.</li><li>Service Provider shall monitor Internet Links, MPLS -VPN including bandwidth, data transfer, response time and packet loss and perform corrective measures.</li><li>After the implementation of exit process, cloud service provider will delete/remove VMs, contents and data with approval of TNUHDB and ensure data cannot be forensically recovered and intimation of compliance thereafter.</li><li>The Service Provider will train and transfer the knowledge to the replacement agency or TNUHDB to ensure continuity and performance of services post expiry of Contract.</li></ol><p><strong>Role of SI in Cloud Hosting</strong></p><ol><li>SI shall be responsible for management of all TNUHDB&rsquo;s web applications hosted on Service provider&rsquo;s platform or any other environment.</li><li>SI shall be responsible for all web application SLA with TNUHDB.</li><li>SI shall be responsible for design/development and management of all web applications.</li><li>SI shall be hosting applications on Service provider&rsquo;s platform which include application configuration, addition and deletion of modules and ensure application functionality as per end user&rsquo;s requirements.</li><li>SI shall be responsible for planning and sizing of applications along with its architecture.</li><li>SI shall be responsible for remote administration of applications on VMs provided by Service provider through VPN.</li><li>SI will estimate the requirements of Infrastructure resources (like VMs, Storage etc.) for different environments such as production, pre-production (non-live environment), test environment etc.</li><li>SI shall workout minimum resource requirements as well as indicative requirements of services like IP address/Load/Data transfer in Local and DR site etc.</li><li>In case of New Projects TNUHDB will procure software, licenses or may procure/ subscribe the minimum required licensees as part of PaaS (Platform as a Service)</li><li>SI will specify additional Security requirements for some applications like PCI-DSS. Data Encryption, Third Party authentication support (e.g., e-sign/Digital signing Certificates) for Payment gateway requirements.</li><li>SI with TNUHDB shall define the data retention period for all applications as per need basis application-wise.</li><li>SI with TNUHDB shall define the Log retention policy, application-`wise as per need.</li><li>SI shall work out estimated size of data for backup wherever possible.</li><li>SI shall be responsible to conduct of regular vulnerability scanning and penetration testing of applications and fixing up of such vulnerabilities.<ol><li><ol><li>Local Area Network</li></ol></li></ol></li></ol><p>The scope of services for the Local Area Network (LAN) is as follows:</p><ol><li>The SI shall design, build, operate, and maintain the LAN (at TNUHDB Head office and other offices spread statewide) during the project duration. The objective of creating LAN is to connect all the offices &amp; to have seamless internet connectivity to all users/employees in those offices.</li><li>The SI shall consider all necessary hardware &amp; software required to setup Local area network for easy dissemination of information. If any additional hardware/software required other than specified equipment to comply all points of scope of work and technical requirement, SI needs to specify the same in technical bid.</li><li>In existing LAN set up, the users are connected over copper UTP backbone through creating distribution hubs for every office or floors. SI shall consider replacing the old devices and setting up Gigabit LAN on fiber optic backbone using distribution switches at TNUHDB Network room &amp; access switches at every floor for last mile connectivity.</li><li>All the networking equipment shall be housed in separate rack at TNUHDB Network room and shall be referred as network racks. These racks will house core router, firewall/UTM, Core Switch &amp; the passive networking equipment with&nbsp;</li><li>The SI shall consider providing efficient data security solutions which will keep the sanctity of data intact.</li><li>Network Fabric should support both IPv4 and IPv6 from day one.</li><li>The head office and remote office network will be monitored and managed through Network Monitoring System (NMS) or Enterprise Management System from NOC. Required Server infrastructure &amp; software for NMS shall also be considered by bidder.</li><li>The SI shall consider minimum Gigabit switches with suitable port density as per users on each floor and shall keep 20% spare considering future prospect.</li><li>The SI shall provide Face plate, backbox &amp; information outlets for each node as per provided technical specification.</li><li>The SI shall consider CAT6A shielded UTP cable for internal cabling at offices, while cables shall be laid through a good quality PVC conduit of appropriate diameter.</li><li>Wireless connectivity through access points shall be considered to provide internet connectivity to mobile devices at offices &amp; office lobbies, a fast &amp; smooth handoff shall be featured to provide seamless mobility of devices. WLAN shall be monitored for authentication &amp; metering perspective, if required.<ol><li><ol><li>Network Operation Centre (NOC)</li></ol></li></ol></li></ol><p>SI shall build operate a network room cum operation centre from where it will house Network and Security equipment all Enterprise resources like Network, Applications, Hardware, and Connectivity to be monitored and analyzed for the day-to-day operations at TNUHDB Head Office.</p><ul><li>TNUHDB intends to host all their network equipment such as switches, routers, racks and security equipment such as load balancers and firewall in the NOC</li><li>IT Administrators for various systems shall be based out of Network Operations Centre (NOC) and they will collect and monitor the logs of various systems for any fault or errors. Space for monitoring team should be considered while designing.</li><li>Also, the NOC may host rack servers and these rack servers shall host common services such as Active directory/domain controller, Antivirus application and other local services.SI to make sure that these services are high availability.</li></ul><p>SI to make sure these services are</p><p>The scope of services for the Network Operations Centre (NOC) is as follows:</p><ol><li>The SI shall build, operate, and maintain the NOC during the project duration. The minimum specified work to be undertaken by SI for setting up and operating and maintaining NOC has been categorized as under:<ol><li>Design, Supply, Installation, and Commissioning Phase of Network</li><li>Operation and Maintenance phase</li></ol></li><li>Design of the NOC<ol><li>The SI should consider designing NOC</li><li>The TNUHDB shall provide the adequate space [of approx.300 sq. ft.] for building the proposed NOC. The existing servers and racks if any to be accommodated in this newly built NOC. The SI may assess the existing infrastructure by visiting proposed site location, if required and accordingly submit the proposal</li><li>The NOC shall be provided with sufficient electrical connections, Air conditioning, backup power through UPS, Electronic surveillance, access control system, fire detection &amp; suppression system and other soft services as applicable for network operations centre as required for the proposed equipment on 24 x 7 x 365 basis to maintain 100% uptime of network equipment.</li><li>The SI should ensure the multi-layer security infrastructure to prevent unauthorized access to the network &amp; monitoring system.</li><li>The SI should ensure to provide high quality Active &amp; Passive Networking equipment and other associated IT Components in the NOC.</li><li>The NOC should be fully redundant in terms of electrical circuits, cooling, and network.</li><li>The SI with TNUDHB shall make sure that the required power, air conditioning, security system and other facilities provided is always available.</li><li>The total power requirement shall be estimated &amp; furnished in Technical Bid with 20% or appropriate redundancy in case of additional requirement.</li><li>The SI shall make necessary provisions of Telecom junction box / multiplexers for termination of internet links, if required</li><li>The nodes should connect over 1G IP connectivity. Each node shall have Minimum 2 x1G Ethernet port. There should be no use of any proprietary or specialized interconnects.</li><li>The Virtualization software should be based on hypervisor technology which sits directly on top of Hardware (Bare Metal).</li><li>The Proposed Storage Solution should support model of thin provision and thin reclaim disks to avoid allocating all storage space at initial stage.</li><li>It should support migration of the live Virtual Machine files from one storage array to another storage.</li><li>The proposed solution should deliver above listed capabilities using standard storage infrastructure. client&rsquo;s maintenance team to avoid dust entering racks/cage area.</li></ol></li><li>Supply/ Installation<ol><li>All the compute devices &amp; storage</li><li>Physical infrastructure components such as UPS and Air-Conditioning System, Fire Detection and Suppression System, Lighting system, Rodent Control, Water leakage detection system, CCTV Surveillance systems, Access Control System, Electrical Cabling and Network Cabling etc. as per requirement</li><li>IT Infrastructure components such as necessary Servers, Networking &amp; Security components, Storage media, Software and other IT components required for managing the data center.</li><li>The SI should provide racks of 42U size with inter-rack cabling, cross connects to communication area. The racks should have proper cable managers (vertical and horizontal) and troughs for complete structured cabling. Blanking panels etc., if required as per Industry best practice to be provided. The SI shall provide adequate power points of required specifications in the racks with redundant UPS power.</li><li>The rack area should be sufficient to house the maximum number of racks as mentioned above along with sufficient free space for opening of front and rear rack doors for installation/replacement/trouble shooting of hardware and movement of service personnel.</li><li>The SI shall consider installing console and monitoring systems at NOC so that IT administrators of all the proposed systems shall be stationed at NOC<ol><li>Internet Infrastructure and Connectivity</li></ol></li></ol></li></ol><p>The objective of Internet Infrastructure and connectivity is to provide secure application access to intranet and internet applications, enforcing internet/email policies and seamless transfer of data. The scope of providing the Internet Infrastructure and connectivity is as follows:</p><ol><li>The SI shall provide the Internet infrastructure and connectivity at Head Office, TNUHDB and remote offices.</li><li>The internet infrastructure and services are to be provided as per the following requirements.</li></ol><p>&nbsp;</p><table cellspacing=\"0\" style=\"width:85%\"><tbody><tr><td style=\"background-color:#4472c4; border-color:#4472c4; height:22.8pt; width:7.34%\"><p><strong>#</strong></p></td><td style=\"background-color:#4472c4; height:22.8pt; width:56.18%\"><p><strong>Location</strong></p></td><td style=\"background-color:#4472c4; height:22.8pt; width:20.24%\"><p><strong>Bandwidth (Mbps)</strong></p></td><td style=\"background-color:#4472c4; border-color:#4472c4; height:22.8pt; width:16.24%\"><p><strong>Quantity</strong></p></td></tr><tr><td style=\"background-color:#d9e2f3; border-color:#8eaadb; height:.2in; width:7.34%\"><p><strong>1</strong></p></td><td style=\"background-color:#d9e2f3; height:.2in; width:56.18%\"><p>Internet to Head Office, Chennai</p></td><td style=\"background-color:#d9e2f3; height:.2in; width:20.24%\"><p>500</p></td><td style=\"background-color:#d9e2f3; height:.2in; width:16.24%\"><p>2</p></td></tr><tr><td style=\"border-color:#8eaadb; height:.2in; vertical-align:top; width:7.34%\"><p><strong>2</strong></p></td><td style=\"height:.2in; vertical-align:top; width:56.18%\"><p>Internet to Estate and Regional offices</p></td><td style=\"height:.2in; vertical-align:top; width:20.24%\"><p>50</p></td><td style=\"height:.2in; vertical-align:top; width:16.24%\"><p>21</p></td></tr><tr><td style=\"background-color:#d9e2f3; border-color:#8eaadb; height:.2in; width:7.34%\"><p><strong>3</strong></p></td><td style=\"background-color:#d9e2f3; height:.2in; width:56.18%\"><p>Head Office to DC/DR (MPLS)</p></td><td style=\"background-color:#d9e2f3; height:.2in; width:20.24%\"><p>10</p></td><td style=\"background-color:#d9e2f3; height:.2in; width:16.24%\"><p>1</p></td></tr><tr><td style=\"border-color:#8eaadb; height:.2in; vertical-align:top; width:7.34%\"><p><strong>4</strong></p></td><td style=\"height:.2in; vertical-align:top; width:56.18%\"><p>DC - DR (MPLS)</p></td><td style=\"height:.2in; vertical-align:top; width:20.24%\"><p>10</p></td><td style=\"height:.2in; vertical-align:top; width:16.24%\"><p>2</p></td></tr><tr><td style=\"background-color:#d9e2f3; border-color:#8eaadb; height:.2in; width:7.34%\"><p><strong>5</strong></p></td><td style=\"background-color:#d9e2f3; height:.2in; width:56.18%\"><p>Estate and Regional offices to Head Office (VPN)</p></td><td style=\"background-color:#d9e2f3; height:.2in; width:20.24%\"><p>1</p></td><td style=\"background-color:#d9e2f3; height:.2in; width:16.24%\"><p>21</p></td></tr></tbody></table><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>The following is a pictorial view for the above-mentioned requirements.</p><p>&nbsp;</p><p><em>Figure - Indicative Network and Internet connectivity diagram</em></p><p>&nbsp;</p><ol><li>The Internet connectivity should have fully dedicated (1:1), unshared &amp; High-Quality symmetric bandwidth without any compression factor through Optical Fiber</li><li>Installation, commissioning, configuring of the link and hardware (Modems and Router etc.).</li><li>24x7 Support for Internet Infrastructure and Services</li><li>Maintenance of Internet Infrastructure and Provide Services during the entire period of contract term.</li><li>The SI will be required to sign Service Level Agreement (SLA) having the following:<ol><li>Packet Losses: Less than 1% (Average over 1000 ping).</li><li>Network Availability: More than 99.5 % per month.</li><li>Reports for performance, monitoring /usage to be submitted by the ISP on weekly or monthly basis or as per requirement of TNUHDB.</li><li>In case of the above parameters going out of specifications, TNUHDB will be compensated adequately in respect of the extended time for the loss of hours in service. Also, if services are not found satisfactory, TNUHDB reserves the right to cancel the contract with &ndash;one-month notice.</li><li>In case connectivity from Fiber cable is failed, the same connectivity speed will have to be provided through wireless line by the service provider.</li><li>99.5% Uptime shall be calculated as, (Total Time &ndash; Down Time) X 100 /Total Time. Deduction in payment will be made for downtime in the quarterly bills raised by the SI / Service Provider (SP).</li><li>The services shall be provided 24 hours &amp; 7 days in a week.</li><li>The SI will be responsible for undertaking any civil/electrical work etc., involved from commissioning to the completion of the project, at his cost.</li><li>Obtain all necessary rights-of-way and permits for construction of pathways and installation of telecommunications cabling necessary to implement the proposed solution. The SI should take necessary permission TNUHDB will assist for the same.</li><li>Provide a low-latency, highly reliable, high-speed Internet service. The connection shall provide to TNUHDB is able to conduct business operations as per the specified bandwidth requirements and as defined by agreed upon Service Level Agreements (SLA).</li><li>The proposed connection shall be capable of meeting the defined performance standards throughout the entire term of the contract.</li><li>Network integrator for the installation, configuration management, commissioning of Internet link, establishing automatic switch-over from primary link to the backup link and vice-versa.</li><li>ISP should have fully functional 24x7x365 Customer Service Centre in Mumbai.</li><li>The ISP for providing internet connectivity should be Tier-I or Tier-II only.</li><li>Primary &amp; back up connectivity shall be from two different ISPs.</li></ol></li></ol><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p><strong>Annexure V - Track 4: Training and Capacity Building </strong></p><ol><li><ol><li><ol><li>Introduction</li></ol></li></ol></li><li>The purpose of this section is to define the scope of work for training and capacity building.</li><li>SI&rsquo;s scope of work also includes preparing the necessary documentation and aids required for successful delivery of such trainings.</li><li>The details provided in this section are indicative and the number of training sessions may increase.</li><li>SI shall be responsible for providing training to stakeholders, at least, on the usage and maintenance of TNUHDB information portal &amp; mobile app, Solution System, DC, Cloud DR, LAN, FTTP Network, Helpdesk and Experience Centre.</li><li>SI shall propose different training modules for different user profiles at the appropriate timelines in the project.</li><li>SI shall provide such additional training as they deem necessary to ensure that the training imparted is comprehensive and complete.</li><li>SI shall design a calendar of training activities, for various solution components of the TNUHDB project including at least on the Project Management System, ERP System, Citizen &amp; Employee portal Experience Centre, Helpdesk operation and others, in consultation with TNUHDB. The calendar designed shall identify the type of training (comprehensive competency-based training), topics to be covered and the details on trainee, trainer, and the venue. The training calendar is to be prepared in the following format -</li></ol><p><em>Training calendar format</em></p><table border=\"1\" cellspacing=\"0\"><tbody><tr><td style=\"background-color:#4472c4; height:30.65pt; width:36.3pt\"><p><strong>Sl. No.</strong></p></td><td style=\"background-color:#4472c4; height:30.65pt; width:102.9pt\"><p><strong>Type of training</strong></p></td><td style=\"background-color:#4472c4; height:30.65pt; width:59.05pt\"><p><strong>Topic</strong></p></td><td style=\"background-color:#4472c4; height:30.65pt; width:61.6pt\"><p><strong>Dates</strong></p></td><td style=\"background-color:#4472c4; height:30.65pt; width:77.2pt\"><p><strong>Trainer</strong></p></td><td style=\"background-color:#4472c4; height:30.65pt; width:90.8pt\"><p><strong>Trainee</strong></p></td></tr><tr><td style=\"background-color:#d9e2f3; height:30.65pt; width:36.3pt\"><p>&nbsp;</p></td><td style=\"background-color:#d9e2f3; height:30.65pt; width:102.9pt\"><p>&nbsp;</p></td><td style=\"background-color:#d9e2f3; height:30.65pt; width:59.05pt\"><p>&nbsp;</p></td><td style=\"background-color:#d9e2f3; height:30.65pt; width:61.6pt\"><p>&nbsp;</p></td><td style=\"background-color:#d9e2f3; height:30.65pt; width:77.2pt\"><p>&nbsp;</p></td><td style=\"background-color:#d9e2f3; height:30.65pt; width:90.8pt\"><p>&nbsp;</p></td></tr></tbody></table><p>&nbsp;</p><ol><li>SI shall submit a training completion report to TNUHDB after completion of every training.</li><li>SI must propose an appropriate training model in their bid and must propose detailed methodology on how the training would be conducted.&nbsp;&nbsp;</li><li>SI shall be required to arrange training infrastructure along with providing the training plan, training content &amp; the training delivery and bear the cost for the same. TNUHDB shall provide the training room and the venue for the training.</li><li>SI shall be responsible for making sure that all the TNUHDB Officials and other users are technically equipped to operate the solution and related devices.</li><li>SI shall be responsible for conducting training sessions for departmental users covering TNUHDB officials in Chennai and across all Divisions, Regional and Circle Offices.</li><li>SI shall organize regular half yearly trainings for new joiners in the TNUHDB departments until their Operation and Maintenance Period.</li></ol><p>&nbsp;</p><p>&nbsp;</p><ol><li><ol><li><ol><li>Training requirements</li></ol></li></ol></li></ol><p><strong>Types of training</strong></p><ol><li>To make TNUHDB Project a success, the following training programs are to be arranged by the SI from time to time depending on the requirement and understanding of TNUHDB Officers and Staff.</li></ol><p><em>List of Training types</em></p><table cellspacing=\"0\"><thead><tr><td style=\"background-color:#4472c4; border-color:#4472c4; width:67.25pt\"><p><strong>Type of training</strong></p></td><td style=\"background-color:#4472c4; width:1.25in\"><p><strong>Relevant Stakeholders</strong></p></td><td style=\"background-color:#4472c4; border-color:#4472c4; width:310.25pt\"><p><strong>Scope</strong></p></td></tr></thead><tbody><tr><td style=\"background-color:#d9e2f3; border-color:#8eaadb; width:67.25pt\"><p><strong>Administrative &amp; Project related </strong></p></td><td style=\"background-color:#d9e2f3; width:1.25in\"><p>TNUHDB officials</p></td><td style=\"background-color:#d9e2f3; width:310.25pt\"><ol><li>Training on project management</li><li>Training on transition management</li><li>Training on change management</li><li>Training on business knowledge</li></ol></td></tr><tr><td style=\"border-color:#8eaadb; vertical-align:top; width:67.25pt\"><p><strong>Functional</strong></p></td><td style=\"vertical-align:top; width:1.25in\"><p>TNUHDB officials</p></td><td style=\"vertical-align:top; width:310.25pt\"><ol><li>Training on Project Management System application including all functions / modules</li><li>Training on Enterprise Resource Planning application including all functions / modules</li><li>Training on Data Digitalization Platform including scan, store, metadata creation, digital formats, digital records management, quality control,</li><li>Training on Citizen Web Portal</li><li>Training on Employee Portal</li><li>Training on Smart Module</li><li>Training on Helpdesk Solution</li><li>Training on Document Management System</li><li>Training on Content Management System</li><li>Training on GIS mapping</li><li>Training on BI &amp; Analytics module</li></ol></td></tr><tr><td style=\"background-color:#d9e2f3; border-color:#8eaadb; width:67.25pt\"><p><strong>Technical (Application &amp; Infrastructure</strong></p></td><td style=\"background-color:#d9e2f3; width:1.25in\"><ul><li>TNUHDB Officials</li><li>TNUHDB</li></ul><p>IT Team</p></td><td style=\"background-color:#d9e2f3; width:310.25pt\"><ol><li>Training on API details and integration requirements</li><li>Training on system operations</li><li>Training on IT Infrastructure setup, configuration, and troubleshooting (1st level) related training including cloud hosting, Network, Experience Centre, and others</li><li>Training on security aspects for Network, Experience Centre, and others</li><li>Training on EMS tool/software</li></ol></td></tr></tbody></table><p>&nbsp;</p><ol><li>SI shall identify at least two master trainers for each of the core areas who shall provide the relevant training. The list of such trainers to be submitted to TNUHDB from time to time (in case of any modifications). The task of the master trainers shall be to be a single point of contact for the training purpose of their respective specialized areas.</li><li>The Master Trainers shall be so identified by the SI which have complete knowledge of their respective domains (functional, technical, and operational).</li></ol><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p><strong>Preparation of training aids</strong></p><ol><li>SI will prepare all the requisite audio/video training aids that are required for successful completion of the training for all stakeholders. These include the following for all the stakeholders:<ol><li>Training manuals for TNUHDB officials and other stakeholders</li><li>Computer based training modules</li><li>Video (recorded sessions) for portal functionality, CMS, SDMS, business intelligence, dynamic reporting, and others.</li><li>Presentations</li><li>User manuals</li><li>Video based tutorial</li><li>Quick user guide</li><li>FAQs</li><li>Operational and maintenance manuals for the modules provided along with the TNUHDB system solutions</li><li>Application/modules training prototype for hands on training using dummy data</li><li>Regular updates to the training aids prepared under this project</li></ol></li><li>SI shall develop and supply training material at least for the following<ol><li>Applications including<ol><li>Project Management System</li><li>Enterprise Resource Planning -All modules</li><li>Data Digitalization Platform</li><li>Citizen Web Portal</li><li>&nbsp;</li><li>Employee Portal</li><li>Smart Module</li><li>Helpdesk Solution</li><li>Document Management System</li><li>Content Management System</li><li>GIS mapping</li><li>BI &amp; Analytics module</li><li>Mobile Application</li></ol></li><li>Infrastructure<ol><li>Cloud DC</li><li>Cloud DR</li><li>LAN</li><li>Experience Centre and Kiosk</li></ol></li></ol></li><li>SI must supply the training aids in Tamil and English. The material developed should be highly user friendly and such material shall be shared with TNUHDB by the SI.</li><li>SI will maintain a copy of all the training aids/material on the TNUHDB system solutions and access will be provided to relevant stakeholders depending on their need and role. The access to training on the portal would be finalized with TNUHDB. SI must ensure the following points:<ol><li>For each training session, the SI must provide the relevant training material (printed &amp; soft) copies to all the attendees.</li><li>All printed material should be in colored copies with standard printing quality</li><li>The contents developed shall be the property of TNUHDB will all rights.</li></ol></li></ol><p><strong>Number of trainings</strong></p><ol><li>SI must ensure that the personnel deployed for training are properly qualified and understand the area of their training in depth. This section covers the number of trainings that is required.</li></ol><p><em>Stakeholder&#39;s training requirements</em></p><table cellspacing=\"0\" style=\"width:100%\"><thead><tr><td style=\"background-color:#4472c4; border-color:#4472c4; width:18.08%\"><p><strong>Stakeholders</strong></p></td><td style=\"background-color:#4472c4; width:13.64%\"><p><strong>Total Number of trainees to be trained</strong></p></td><td style=\"background-color:#4472c4; width:13.46%\"><p><strong>Minimum Number of trainees per session</strong></p></td><td style=\"background-color:#4472c4; width:11.56%\"><p><strong>Number of days or hours for each session</strong></p></td><td style=\"background-color:#4472c4; width:17.94%\"><p><strong>Training type</strong></p></td><td style=\"background-color:#4472c4; border-color:#4472c4; width:25.32%\"><p><strong>Details</strong></p></td></tr></thead><tbody><tr><td style=\"background-color:#d9e2f3; border-color:#8eaadb; height:32.45pt; width:18.08%\"><p><strong>TNUHDB Officials</strong></p></td><td colspan=\"5\" style=\"background-color:#d9e2f3; height:32.45pt; width:81.92%\"><p>&nbsp;</p></td></tr><tr><td style=\"border-color:#8eaadb; vertical-align:top; width:18.08%\"><p><strong>Other Stakeholders</strong></p></td><td style=\"vertical-align:top; width:13.64%\"><p>&nbsp;</p></td><td style=\"vertical-align:top; width:13.46%\"><p>&nbsp;</p></td><td style=\"vertical-align:top; width:11.56%\"><p>&nbsp;</p></td><td style=\"vertical-align:top; width:17.94%\"><p>&nbsp;</p></td><td style=\"vertical-align:top; width:25.32%\"><p>&nbsp;</p></td></tr></tbody></table><p>&nbsp;</p><ol><li>The SI shall also be responsible for retraining the TNUHDB officials whenever changes are made in the application and/or personnel and it is the responsibility of the SI to ensure that everyone involved in the TNUHDB operations is familiar with new services.<ol><li><ol><li>Training Effectiveness</li></ol></li></ol></li></ol><ol><li>SI must ensure that the training sessions held are effective. For this purpose, SI will prepare a comprehensive feedback form that will capture necessary parameters on measuring effectiveness of the training sessions. This form will be discussed and finalized with TNUHDB.</li><li>After each training session, feedback will be sought from each of the attendees on either printed feedback forms or through a link available on the web portal. The feedback received would be reported to TNUHDB for each training session.</li></ol><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p><strong>Annexure VI- Track 5: Operations and Maintenance </strong></p><p>This section describes the operational requirements of the Digitization project which include all the Applications, Citizen portal, mobile applications and IT infrastructure such as Servers, Network set up, Security equipment, Experience Centre and Citizen Kiosk etc.&nbsp;</p><p>The high-level details of O&amp;M activities are mentioned below:</p><ol><li><ol><li><ol><li>Applications Support and Maintenance</li></ol></li></ol></li></ol><p>Application support includes, but not limited to, production monitoring, troubleshooting, and addressing the functionality, availability, and performance issues, implementing the system change requests etc. The SI shall keep the application software in good working order; perform changes and upgrades to applications as requested by the TNUHDB team. Key activities to be performed by SI in the application support phase are as follows:</p><ol><li>Compliance to SLA</li></ol><p>SI shall ensure compliance to SLAs as indicated in this RFP and any upgrades/major changes to the software shall be accordingly planned by SI ensuring the SLA requirements are met at no additional cost to the TNUHDB.</p><ol><li>Annual Technology Support</li></ol><p>The SI shall be responsible for arranging for annual technology support for the OEM products to TNUHDB provided by respective OEMs during the entire O&amp;M phase. For the following software&rsquo;s SI is mandatorily required to take enterprise level annual support for the entire contract duration:</p><ol><li><ol><li>Operating System</li><li>Virtualization layers</li><li>IT Infrastructure hardware, End user Hardware</li><li>Security Tools</li><li>Analytics tool</li></ol></li><li>Application Software Maintenance</li></ol><ol><li>SI shall provide unlimited support through onsite team/telephone/Fax/E-mail/Video Conferencing/installation visit as required</li><li>SI shall address all the errors/bugs/gaps in the functionality in the solution implemented by the SI (vis-&agrave;-vis the SRS signed off) at no additional cost during the O&amp;M phase.</li><li>All patches and upgrades from OEMs shall be implemented by the SI ensuring customization done in the solution as per the TNUHDB&rsquo;s requirements are applied. Technical upgrade of the installation to the new version, as and when required, shall be done by the SI. Any version upgrade of the software / tool / appliance by SI to be done after taking prior approval of TNUHDB and after submitting impact assessment of such upgrade.</li><li>Any changes/upgrades to the software performed during the support phase shall subject to the comprehensive and integrated testing by the SI to ensure that the changes implemented in the system meets the specified requirements and doesn&rsquo;t impact any other function of the system. Release management for application software will also require TNUHDB approval. A detailed process in this regard will be finalized by SI in consultation with TNUHDB.</li><li>Issue log for the errors and bugs identified in the solution and any change done in the solution shall be maintained by the SI and periodically submitted to the TNUHDB team.</li><li>SI, at least monthly, will inform TNUHDB about any new updates/upgrades available for all software components of the solution along with a detailed action report. In case of critical security patches/alerts, the SI shall inform about the same immediately along with his recommendations. The report shall contain SI&rsquo;s recommendations on update/upgrade, benefits, impact analysis etc. The SI shall need to execute updates/upgrades though formal change management process and update all documentations and Knowledge databases etc. For updates and upgrades, SI will carry it out free of cost by following defined process.</li></ol><ol><li>Problem identification and Resolution</li></ol><ol><li>Errors and bugs that persist for a long time, impact a wider range of users shall be identified and resolved by SI.</li><li>Monthly report on problem identified and resolved would be submitted to TNUHDB team along with the recommended resolution.</li></ol><ol><li>Change and Version Control</li></ol><p>All planned or emergency changes to any component of the system shall be through the approved Change Management process. The SI needs to follow all such processes (based on industry ITSM framework). For any change, SI shall ensure:</p><p>Detailed impact analysis</p><ol><li>Change plan with Roll back plans</li><li>Appropriate communication on change required has taken place</li><li>Proper approvals have been received</li><li>Schedules have been adjusted to minimize impact on the production environment</li><li>All associated documentations are updated post stabilization of the change</li><li>Version control maintained for software changes</li><li>The SI shall define the Software Change Management and Version control process. For any changes to the solution, SI must prepare detailed documentation including proposed changes, impact to the system in terms of functional outcomes/additional features added to the system etc. SI shall ensure that software and hardware version control is done for entire duration of SI&rsquo;s contract.</li></ol><ol><li>Maintain configuration information</li></ol><ol><li>SI shall maintain version control and configuration information for application software and any system documentation.</li></ol><ol><li>Training</li></ol><ol><li>SI shall provide training to TNUHDB officials, staff whenever there is any change in the functionality. Training plan must be mutually decided with TNUHDB team.</li></ol><ol><li>Maintain System documentation</li></ol><ol><li>SI shall maintain at least the following minimum documents with respect to the TNUHDB information portal and Digitalization systems:<ol><li>High level design of whole system</li><li>Low Level design for whole system / Module design level</li><li>System requirements Specifications (SRS)</li><li>Any other explanatory notes about system</li><li>Traceability matrix</li><li>Compilation environment</li></ol></li><li>SI shall also ensure updating of documentation of software system ensuring that:</li></ol><ol><li>Source code is documented</li><li>Functional specifications are documented</li><li>Application documentation is updated to reflect on-going maintenance and enhancements including FRS and SRS, in accordance with the defined standards</li><li>User manuals and training manuals are updated to reflect on-going changes/enhancements</li><li>Standard practices are adopted and followed in respect of version control and management.</li></ol><ol><li>All the project documents need to follow version control mechanism. SI will be required to keep all project documentation updated and should ensure in case of any change, the project documents are updated and submitted to TNUHDB by the end of next quarter.</li><li>Any software changes required due to problems/bugs in the developed software/application will not be considered under change control. The SI will have to modify the software/application free of cost. This may lead to enhancements/customizations and the same needs to be implemented by the SI at no extra cost.</li><li>Any additional changes required would follow the Change Control Procedure. TNUHDB may engage an independent agency to validate the estimates submitted by the SI.<ol><li><ol><li>IT Infrastructure Support and Maintenance</li></ol></li></ol></li></ol><p>IT infrastructure includes servers, networking, load balancers, video walls, laptop/desktop, security equipment, operating systems, enterprise monitoring system, help desk system and other related IT infrastructure required for running and operating the envisaged system. SI shall define, develop, implement, and adhere to IT Service Management (ITSM) processes aligned to ITIL framework for all the IT Services defined and managed as part of this project. IT infrastructure support and maintenance include but not limited to the below:</p><p><strong>Warranty support for deployed IT infrastructure</strong></p><ol><li>SI shall provide comprehensive and on-site warranty during the operation and maintenance period from the date of Go-Live for the IT infrastructure deployed on the project. SI need to have OEM support for these components and documentation in this regard need to be submitted to TNUHDB on annual basis.</li><li>SI shall provide the comprehensive &amp; onsite manufacturer&#39;s warranty in respect of proper design, quality and workmanship of all hardware, equipment, accessories etc. covered by the RFP. SI must warrant all hardware, equipment, accessories, spare parts, software etc. procured and implemented as per this RFP against any manufacturing defects during the warranty period.</li><li>SI shall provide the performance warranty in respect of performance of the installed hardware and software to meet the performance requirements and service levels.</li><li>SI is responsible for sizing and procuring the necessary hardware and software licenses as per the performance requirements. During the warranty period SI shall replace or augment or procure higher-level new equipment or additional licenses/hardware at no additional cost to the TNUHDB in case the procured hardware or software is not enough or is undersized to meet the service levels and the project requirements.</li><li>Mean Time Between Failures (MTBF) - If during contract period, any equipment has a hardware failure on four or more occasions in a period of less than three months or six times in a period of less than twelve months, it shall be replaced by equivalent or higher-level new equipment by the SI at no cost to TNUHDB.</li><li>During the warranty period SI shall maintain the systems and repair/replace at the installed site, at no charge to TNUHDB, all defective components that are brought to the SI&#39;s notice.</li><li>In case any hard disk drive of any server, SAN, or client machine is replaced during warranty/AMC, the unserviceable HDD will be property of TNUHDB and will not be returned to SI.</li><li>The SI shall carry out Preventive Maintenance (PM), including cleaning of interior and exterior, of all hardware and testing for virus, if any, and should maintain proper records at each site for such PM. Failure to carry out such PM will be a breach of warranty and the warranty period will be extended by the period of delay in PM. The PM should be carried out at least once in six months as per checklist and for components agreed with TNUHDB.</li><li>The SI shall carry out Corrective Maintenance for maintenance/troubleshooting of supplied hardware/software and support infrastructure problem including network (active/passive) equipment, security, and rectification of the same. The SI shall also maintain complete documentation of problems, isolation, cause, and rectification procedures for building knowledge base for the known problems in centralized repository, accessible to TNUHDB team as well.</li><li>The SI shall monitor warranties to check adherence to preventive and repair maintenance terms and conditions.</li><li>The SI shall ensure that the warranty complies with the agreed technical standards, security requirements, operating procedures, and recovery procedures.</li><li>The SI shall have to stock and provide adequate onsite and offsite spare parts and spare component to ensure that the uptime commitment as per SLA is met.</li><li>The SI shall ensure that the onsite list of spares is assigned only for TNUHDB infrastructure and that this list of onsite spares is made available to TNUHDB and updated on monthly basis</li><li>Any component that is reported to be down on a given date should be either fully repaired or replaced by temporary substitute (of equivalent configuration) within the time frame indicated in the Service Level Agreement (SLA).</li><li>The SI shall introduce a comprehensive Assets Management process &amp; appropriate tool to manage the entire lifecycle of every component of TNUHDB Information Portal.</li><li>For Peripheral Equipment&rsquo;s<ol><li>The SI needs to ensure to provide support for all the support Equipment&rsquo;s. In case any of the device models, peripheral or software components becomes obsolete, the SI shall offer new item/model, software with the same make and or higher specification at no additional cost. The proposed devices/peripherals should comply with the STQC Guidelines and shall be offered to the department for evaluation and acceptance. The SI shall provide technical document and manpower support to enable the department in evaluation process.</li></ol></li></ol><ol><li><ol><li>The SI shall ensure stock maintained is enough to ensure timely replacement of faulty devices within the defined SLA. In case of any delay in the repair/ replacement of respective device, a penalty shall be imposed on the SI for each incident. SI shall be required to certify such availability of the stock of Network devices in good and running conditions on monthly basis to TNUHDB department.</li><li>The SI shall perform Preventive Maintenance of all equipment supplied on quarterly basis for up keeping proper functioning of the devices/items supplied under the present agreement and certify that all the Network devices are found to be tamper proof and comply with specifications and requirements of the scope of the RFP. The department officials shall counter sign all the certificates/reports.</li><li>The SI may have to deploy additional manpower for smooth functioning of the project and at no extra cost to meet the SLA&rsquo;s</li><li>The SI shall be responsible for Fixing bugs/ issues, functionality enhancements, patches to cater changes (including tax, legal, statutory and policy requirements), modification or enhancement to existing business processes, changes to organizational structure, configurations, and customizations.</li><li>The SI shall ensure the availability of the technical support from the OEM for all peripheral equipment which includes &ndash; Network devices, Video wall Network Setup Devices throughout the period of contract.</li></ol></li></ol><p>Maintenance of IT Infrastructure:</p><ol><li>Management of Servers, Network Infrastructure, Experience Centre, and Kiosk</li></ol><ol><li>SI need to deploy requisite mix of L1, L2 and L3 resources (on 24X7 basis) for management of entire TNUHDB Systems including IT infrastructure deployed at Experience Centre, NOC</li><li>In its technical bid SI need to provide details of its team deployed at each site along with the category/roles and number of resources planned (with SI and outside), experience and skills, to be deployed at each site.</li><li>All the L1 and L2 resources proposed for the project need to be dedicated for the TNUHDB project.</li><li>TNUHDB may ask for security verification (Police verification) of every resource deployed on the project and SI need to comply the same before deployment of the resource at the project.</li><li>At all times, the SI need to maintain the details of resources deployed for the project to TNUHDB and keep the same updated. A detailed process in this regard will be finalized between TNUHDB and SI. The SI shall maintain an attendance register for the resources deployed Attendance details of the resources deployed also need to be shared with TNUHDB on monthly basis. TNUHDB reserves the right to interview resources deployed for Operations and maintenance and assess the suitability of the resource for the role. In case a resource is not found suitable, SI will change the resource on request of TNUHDB. SI shall comply with this.</li><li>The dedicated team for TNUHDB shall be based at the Head Office of TNUHDB. The shared team of senior resources may operate out of SI&rsquo;s remote delivery centres or any other office. The SI shall provide all such estimations to TNUHDB. In case of any travelling requirements of shared senior resources to DC/DR for TNUHDB, the same shall be at SI&rsquo;s expense. For any remote based support, the SI must ensure the same is done over a secured TNUHDB link. All accesses by any resources should be controlled, managed, and logged.</li><li>The scope of work for infrastructure and maintenance includes the following:<ol><li>DC/DR operations to be in compliance with industry leading ITSM frameworks like ITIL, ISO 20000 &amp; ISO 27001</li><li>Ensure compliance to relevant SLA&rsquo;s and KPI&rsquo;s</li><li>24x7 monitoring &amp; management of availability &amp; security of the infrastructure and assets</li><li>Perform regular hardening, patch management, testing and installation of software updates issued by OEM/vendors from time to time after following agreed process</li><li>Daily maintenance of system configuration</li><li>Day-to-day disk space management</li><li>Tracking the servers&rsquo; performance taking remedial and preventive actions in case of problems</li><li>Proper upkeep of storage media for taking backups</li><li>Ensure overall security &ndash; ensure installation and management of every security component at every layer including physical security</li><li>Prepare documentation/policies required for certifications included in the scope of work</li><li>Preventive maintenance plan for every quarter</li><li>Performance tuning of system as required</li><li>Design and maintain Policies and Standard Operating Procedures</li><li>User access management</li><li>Other activities as defined/to meet the project objectives</li><li>Implementation and maintenance of standard operating procedures for the maintenance of the IT infrastructure</li><li>Updation of all Documentation.</li></ol></li><li>During operations phase the SI needs to submit proof of renewal of support for all IT infrastructure products and other system software&rsquo;s for whom it is mandated to have OEM support. This needs to be submitted on an annual basis and needs to be verified before release of 2nd quarter payment of each year.</li><li>SI shall be responsible for managing the usernames, roles, and passwords of all the relevant subsystems, including, but not limited to servers, other devices, etc. SI shall be required to set up the directory server or use the existing directory server. Logs relating to access of system by administrators shall also be kept and shall be made available to TNUHDB on need basis.</li><li>SI shall implement a password change mechanism in accordance with the security policy formulated in discussion with TNUHDB and based on the industry best practices/frameworks like ISO 27001, ISO 20000 etc.</li><li>The administrators shall also be required to have experience in latest technologies to provision the existing and applicable infrastructure on a requirement-based scenario.</li></ol><ol><li><strong>System </strong><strong>Administration</strong></li></ol><ol><li>24*7*365 monitoring and management of the Network Devices &amp; other IT Infrastructure.</li><li>SI shall also ensure proper configuration of server parameters and performance tuning on regular basis. SI shall be the single point of accountability for all hardware maintenance and support the ICT infrastructure. It should be noted that the activities performed by the SI may be reviewed by TNUHDB.</li><li>SI shall be responsible for operating system administration, including but not limited to management of users, processes, preventive maintenance, and management of upgrades including updates, upgrades, and patches to ensure that the system is properly updated.</li><li>SI shall also be responsible for installation and re-installation of the hardware(s) as well as the software(s) in the event of system crash/failures.</li><li>SI shall also be responsible for proactive monitoring of the applications hosted</li><li>SI shall appoint system administrators to regularly monitor and maintain a log of the monitoring of servers to always ensure their availability to TNUHDB.</li><li>TNUHDB shall undertake regular analysis of events and logs generated in all the sub systems including but not limited to servers, operating systems, and others. The system administrators shall undertake actions in accordance with the results of the log analysis. The system administrators shall also ensure that the logs are backed up and truncated at regular intervals. SI shall refer to CERT-In Guidelines to ensure their alignment with the practices followed.</li><li>The system administrators shall adopt a defined process for change and configuration management in the areas including, but not limited to, changes in servers, operating system, applying patches, etc.</li><li>The system administrators shall provide hardening of servers in line with the defined security policies. Validation of hardening configuration will be carried out quarterly and deviations must be tracked through SLA reporting</li><li>The system administrators shall provide integration and user support on all supported servers, data storage systems, and others.</li><li>The system administrators shall provide directory services such as local LDAP services and DNS services and user support on all supported servers, data storage systems etc.</li><li>The system administrators shall be required to trouble shoot problems with web services, application software, server relationship issues and overall aspects of a server environment like managing and monitoring server configuration, performance and activity of all servers.</li><li>The system administrators should be responsible for documentation regarding configuration of all servers, IT Infrastructure etc.</li><li>The system administrators shall be responsible for managing the trouble tickets, diagnosis of the problems, reporting, managing escalation, and ensuring rectification of server problems as per SLA defined in appropriate section</li><li>The administrators will also be required to have experience in latest technologies so as to provision the existing and applicable infrastructure on a requirement-based scenario.</li></ol><p>&nbsp;</p><p>&nbsp;</p><ol><li><strong>Network monitoring</strong></li></ol><ol><li>SI shall provide services for management of network environment to maintain performance at optimum levels on a 24 x 7 basis. It should be noted that the activities performed by the SI may be reviewed by TNUHDB.</li><li>SI shall be responsible for monitoring and administering the network at TNUHDB Head office and at Remote offices.</li><li>SI shall design of Network Administration or monitoring Policy and getting it approved from TNUHDB for effective and efficient management of Network resources. Network Administration, consists broadly of the following activities:<ol><li>Network devices&rsquo; configuration, management and tuning for optimum performance</li><li>Tracking the network status, Availability and taking remedial and preventive actions in case of problems.</li><li>Network fault isolation and resolution</li><li>Monitoring of network performance and escalation of performance deterioration to concerned authorities and taking remedial actions to resolve such issues.</li><li>Real time monitoring and deployment of network security measures 24*7*365</li><li>Documentation related to network configuration, routing policies, IP addressing schema etc.</li><li>Bandwidth monitoring and trending for the network</li></ol></li><li>SI shall be responsible for creating and modifying VLAN, assignment of ports to appropriate applications and segmentation of traffic.</li></ol><p>&nbsp;</p><ol><li><strong>Security Management</strong></li></ol><p>The SI shall be responsible for implementing measures to ensure complete security of the TNUHDB Project solutions (including its entire environment) and confidentiality of the related data, in conformance with the security policy of GoTN/GoI/any other policy.</p><p>The SI shall constantly monitor the TNUHDB systems for events or activities, which might compromise (fraudulently or accidentally) the confidentiality, integrity, availability, and security of the system and take necessary remedial and preventive measures. This monitoring shall be through the security controls including:</p><ol><li>Real-time intrusion detection tools</li><li>Audit review tools</li><li>Manual processes</li></ol><p>The SI shall have to ensure the following:</p><ol><li>Regular hardening and patch management of components of the TNUHDB systems as agreed with TNUHDB</li><li>Performing security services on the components that are part of the TNUHDB environment as per security policy finalized with TNUHDB</li><li>IT Security Administration &ndash; Manage and monitor safety of information/data</li><li>Reporting security incidents and resolution of the same</li><li>Proactively monitor, manage, maintain &amp; administer all security devices and update engine, signatures, and patterns as applicable.</li><li>Managing and monitoring of anti-virus, anti-malware, phishing, and malware for managed resources.</li><li>Ensuring 100 percent antivirus coverage with patterns not old more than period agreed on any given system</li><li>Reporting security incidents and co-ordinate resolution</li><li>Monitoring centralized pattern distribution (live update) and scan for deficiencies</li><li>Maintaining secure domain policies</li><li>Secured IPsec/SSL/TLS based virtual private network (VPN) management</li><li>Performing firewall management and review of policies on at least quarterly basis during first year of O&amp;M and then after at least on half-yearly basis</li><li>Resolution of calls for security notifications, system alerts, vulnerabilities in hardware/software and alerting TNUHDB as appropriate</li><li>Performing patch management using software distribution tool for all security applications including content management system, antivirus, and VPN</li><li>Providing root cause analysis for all defined problems including hacking attempts</li><li>Monthly reporting on security breaches and attempts plus the action taken to thwart the same and providing the same to TNUHDB</li><li>Maintaining documentation of security component details including architecture diagram, policies, and configurations</li><li>Performing periodic review of security configurations for inconsistencies and redundancies against security policy</li><li>Performing periodic review of security policy and suggest improvements</li><li>Reviewing logs daily of significance such as abnormal traffic, unauthorized penetration attempts, any sign of potential vulnerability. Security alerts and responses. Proactive measures in the event a problem is detected</li><li>Policy management (firewall users, rules, hosts, access controls, daily adaptations)</li><li>Modifying security policy, routing table and protocols</li><li>Performing zone management (DMZ)</li><li>Sensitizing users to security issues through regular updates or alerts - periodic updates/Help TNUHDB issuance of mailers in this regard</li><li>Performing capacity management of security resources to meet business needs</li><li>Rapidly resolving every incident/problem within mutually agreed timelines</li><li>Testing and implementation of patches and upgrades</li><li>Network/device hardening procedure as per security guidelines from TNUHDB</li><li>Implementing and maintaining security rules</li><li>Performing any other day-to-day administration and support activities</li><li>Maintaining strict privacy and confidentiality of all the data it gets access to. Adequate provisions to be made not to allow unrestricted access to the data. The SI shall not give access to data to people in the organization who have not signed the NDA. SI cannot sell or part with any data in any form</li><li>Producing and maintaining system audit logs on the system for a period agreed by the SI and TNUHDB, at which point they will be archived and stored at an off-site location or as desired by TNUHDB. The SI shall regularly review the audit logs for relevant security exceptions.</li></ol><ol><li><strong>OEM Support Services</strong></li></ol><p>Involving the OEMs of the critical components (hardware and software) to ensure that installations/ configurations/ integrations of the various components are performed according to the best practices/ OEM guidelines and seeking the professional support of the OEMs during any contingency is a key requirement</p><p>The SI shall ensure requisite support from the OEM for various aspects of project including configuration, customization, sizing, performance tuning and implementation support.</p><ol><li>The SI shall, before the commissioning of the system shall provide for teaming agreement between SI and the respective OEM which provides for professional support services of the OEM during the contract period.</li><li>The SI shall assess the requirement of professional services from OEMs for all components of the solution, and provision for requisite support from OEMs. The SI shall provision onsite professional services support including consulting services from the OEM or its consulting unit (for database, software, security, portal, reporting, BI, OS in the manner.</li><li>The SI shall facilitate bi-annual workshops with OEMs to discover, discuss, select, and implement best practices for OEMs products into the solution. Workshops will include review of existing configuration.</li><li>The SI shall ensure that there is 24x7 support from the OEMs of all the components which will be proposed by SI.</li><li>The SI shall give an un-priced break-up of the professional services support procured and its nature from the OEMs as part of the technical bid.</li><li>The SI shall take adequate steps to ensure that none of the IT Infrastructure proposed is declared &ldquo;End-of-Sale&rdquo; by the respective OEM in next 1 year as on date of submission of Bid or at any time during the contract. In case it happens, SI shall replace the component with equivalent or better component and ensure that there is no impact on the operations and performance.</li><li>The system software licenses mentioned in the Bill of Materials shall be genuine, perpetual, full use and should provide upgrades, patches, fixes, security patches and updates directly from the OEM. All the licenses and support (updates, patches, bug fixes, etc.) should be in the name of TNUHDB.</li><li>The SI shall warrant that the infrastructure procured for project have no defects arising from design or workmanship or any act of omission and must provide a declaration for the same from all the OEM for equipment that would be supplied at project site of TNUHDB. The warranty shall remain valid for at least one year beyond the service period of the contract for all hardware, software and other components comprising of the solution. The SI will ensure warranty in case of an extension.</li></ol><ol><li><strong>Other Activities</strong></li></ol><ol><li>SI shall ensure that it prepares configuration manual for OS, appliances, middleware, all tool, servers/devices and all equipment&rsquo;s and the same need to be submitted to TNUHDB, any changes in the configuration manual need to be approved by TNUHDB. Configuration manual to be updated periodically.</li><li>SI shall maintain data regarding entitlement for software upgrades, enhancements, refreshes, replacements, and maintenance.</li><li>If the Operating System or additional copies of Operating System are required to be installed/reinstalled/un-installed, the same should be done as part of O&amp;M.</li><li>SI should carry out any requisite adjustments/changes in the configuration for implementing different versions of Application Software.</li><li>Escalation and co-ordination with other vendors/sub vendors for problem resolution wherever required</li><li>Updates/Upgrades/New releases/new versions: The SI shall provide from time to time the Updates/Upgrades/new releases/new versions of the software and operating systems as required. The SI should provide free upgrades, updates &amp; patches of the software and tools to TNUHDB as and when released by OEM.</li><li>Whenever a component must be replaced because of technical, functional, manufacturing or any other problem, it shall be replaced with a component of the same make and configuration. In case the component of same make and configuration is not available, the replacement shall conform to open standards and shall be of a higher configuration specifically approved by TNUHDB.</li><li>SI shall provide patches to the software as part of IT infrastructure, operating system, databases, and other applications.</li><li>Software License Management: The SI shall provide for software license management and control. SI shall maintain data regarding entitlement for software updates, enhancements, refreshes, replacements, and maintenance.</li><li>Disaster Recovery management services</li><li>All other activities required to meet the project requirements and service levels.</li></ol><p>It is responsibility of the SI to scale up the Operations &amp; Maintenance (O&amp;M) team as and when required to ensure smooth project execution throughout the project duration.</p><p>&nbsp;</p><ol><li><ol><li><ol><li>Compliance to SLA</li></ol></li></ol></li></ol><p>&nbsp;</p><ol><li>Requirements</li></ol><p>SI shall ensure compliance to uptime and performance requirements of project solution as indicated in the SLA table of RFP and any upgrades/major changes to the TNUHDB Project shall be accordingly planned by SI for ensuring the SLA requirements.</p><ol><li>SLA Measurement</li></ol><p>SI shall be responsible for measurement of the SLAs at the TNUHDB System level as well as at the user level with the help of the enterprise monitoring tool on a periodic basis.</p><ol><li>Reporting</li></ol><p>Reports for SLA measurement must be produced TNUHDB officials as per the project requirements.</p><ol><li>Software Licenses</li></ol><p>Bidder to refer following list of software licenses which are indicative and may vary as per actual requirement. Bidder shall choose latest versions of software whichever is best fit for their requirement.</p><p>Bidder shall submit all licenses to TNUHDB in soft or paper format during handover</p><table cellspacing=\"0\"><thead><tr><td style=\"background-color:#4472c4; border-color:#4472c4; height:37.75pt; width:35.75pt\"><p><strong>Sr No</strong></p></td><td style=\"background-color:#4472c4; height:37.75pt; width:198.45pt\"><p><strong>Software components </strong></p></td><td style=\"background-color:#4472c4; height:37.75pt; width:122.9pt\"><p><strong>Type of License </strong></p></td><td style=\"background-color:#4472c4; border-color:#4472c4; height:37.75pt; width:110.4pt\"><p><strong>No of license</strong></p></td></tr></thead><tbody><tr><td style=\"background-color:#d9e2f3; border-color:#8eaadb; height:28.85pt; width:35.75pt\"><p><strong>1</strong></p></td><td style=\"background-color:#d9e2f3; height:28.85pt; width:198.45pt\"><p>Server OS e.g., Windows Servers, RHEL, Linux, any other as per requirement.</p></td><td style=\"background-color:#d9e2f3; height:28.85pt; width:122.9pt\"><p>Perpetual</p></td><td style=\"background-color:#d9e2f3; height:28.85pt; width:110.4pt\"><p>As required</p></td></tr><tr><td style=\"border-color:#8eaadb; height:27.05pt; vertical-align:top; width:35.75pt\"><p><strong>2</strong></p></td><td style=\"height:27.05pt; vertical-align:top; width:198.45pt\"><p>Workstation OS e.g., Windows 10/11, as per system requirement</p></td><td style=\"height:27.05pt; vertical-align:top; width:122.9pt\"><p>Perpetual</p></td><td style=\"height:27.05pt; vertical-align:top; width:110.4pt\"><p>As required</p></td></tr><tr><td style=\"background-color:#d9e2f3; border-color:#8eaadb; height:21.65pt; width:35.75pt\"><p><strong>3</strong></p></td><td style=\"background-color:#d9e2f3; height:21.65pt; width:198.45pt\"><p>Endpoint Security Agent/Antivirus</p></td><td style=\"background-color:#d9e2f3; height:21.65pt; width:122.9pt\"><p>Subscription Based for Contract Period</p></td><td style=\"background-color:#d9e2f3; height:21.65pt; width:110.4pt\"><p>As required</p></td></tr><tr><td style=\"border-color:#8eaadb; height:27.95pt; vertical-align:top; width:35.75pt\"><p><strong>5</strong></p></td><td style=\"height:27.95pt; vertical-align:top; width:198.45pt\"><p>Enterprise Monitoring System Software</p></td><td style=\"height:27.95pt; vertical-align:top; width:122.9pt\"><p>Subscription Based for Contract Period</p></td><td style=\"height:27.95pt; vertical-align:top; width:110.4pt\"><p>10 end users</p></td></tr><tr><td style=\"background-color:#d9e2f3; border-color:#8eaadb; height:37.75pt; width:35.75pt\"><p><strong>7</strong></p></td><td style=\"background-color:#d9e2f3; height:37.75pt; width:198.45pt\"><p>Helpdesk Software for Tech Support &amp; Portal Support (Support team &amp; team leader/admin)</p></td><td style=\"background-color:#d9e2f3; height:37.75pt; width:122.9pt\"><p>Subscription Based for Contract Period</p></td><td style=\"background-color:#d9e2f3; height:37.75pt; width:110.4pt\"><p>As required</p></td></tr><tr><td style=\"border-color:#8eaadb; height:28.85pt; vertical-align:top; width:35.75pt\"><p><strong>8</strong></p></td><td style=\"height:28.85pt; vertical-align:top; width:198.45pt\"><p>Load balancer, NIPS or any other security component</p></td><td style=\"height:28.85pt; vertical-align:top; width:122.9pt\"><p>Subscription Based for Contract Period</p></td><td style=\"height:28.85pt; vertical-align:top; width:110.4pt\"><p>As required</p></td></tr><tr><td style=\"background-color:#d9e2f3; border-color:#8eaadb; height:27.05pt; width:35.75pt\"><p><strong>9</strong></p></td><td style=\"background-color:#d9e2f3; height:27.05pt; width:198.45pt\"><p>Network Management System Software</p></td><td style=\"background-color:#d9e2f3; height:27.05pt; width:122.9pt\"><p>Subscription Based for Contract Period</p></td><td style=\"background-color:#d9e2f3; height:27.05pt; width:110.4pt\"><p>As required</p></td></tr><tr><td style=\"border-color:#8eaadb; height:12.65pt; vertical-align:top; width:35.75pt\"><p><strong>10</strong></p></td><td style=\"height:12.65pt; vertical-align:top; width:198.45pt\"><p>Citizen Web portal Application / TNUHDB Portal Application</p></td><td style=\"height:12.65pt; vertical-align:top; width:122.9pt\"><p>Perpetual</p></td><td style=\"height:12.65pt; vertical-align:top; width:110.4pt\"><p>Unlimited</p></td></tr><tr><td style=\"background-color:#d9e2f3; border-color:#8eaadb; height:23.45pt; width:35.75pt\"><p><strong>11</strong></p></td><td style=\"background-color:#d9e2f3; height:23.45pt; width:198.45pt\"><p>Citizen Mobile Application/ NUHDB Mobile Application</p></td><td style=\"background-color:#d9e2f3; height:23.45pt; width:122.9pt\"><p>Perpetual</p></td><td style=\"background-color:#d9e2f3; height:23.45pt; width:110.4pt\"><p>Unlimited</p></td></tr><tr><td style=\"border-color:#8eaadb; height:7.25pt; vertical-align:top; width:35.75pt\"><p><strong>12</strong></p></td><td style=\"height:7.25pt; vertical-align:top; width:198.45pt\"><p>BI &amp; Analytics Tool</p></td><td style=\"height:7.25pt; vertical-align:top; width:122.9pt\"><p>Subscription Based for Contract Period</p></td><td style=\"height:7.25pt; vertical-align:top; width:110.4pt\"><p>As required</p></td></tr><tr><td style=\"background-color:#d9e2f3; border-color:#8eaadb; height:9.05pt; width:35.75pt\"><p><strong>13</strong></p></td><td style=\"background-color:#d9e2f3; height:9.05pt; width:198.45pt\"><p>GIS Mapping Tool</p></td><td style=\"background-color:#d9e2f3; height:9.05pt; width:122.9pt\"><p>Perpetual</p></td><td style=\"background-color:#d9e2f3; height:9.05pt; width:110.4pt\"><p>As required</p></td></tr><tr><td style=\"border-color:#8eaadb; height:18.5pt; vertical-align:top; width:35.75pt\"><p><strong>14</strong></p></td><td style=\"height:18.5pt; vertical-align:top; width:198.45pt\"><p>Project management System</p></td><td style=\"height:18.5pt; vertical-align:top; width:122.9pt\"><p>Perpetual</p></td><td style=\"height:18.5pt; vertical-align:top; width:110.4pt\"><p>As required</p></td></tr><tr><td style=\"background-color:#d9e2f3; border-color:#8eaadb; height:12.65pt; width:35.75pt\"><p><strong>15</strong></p></td><td style=\"background-color:#d9e2f3; height:12.65pt; width:198.45pt\"><p>Enterprise Resource Planning</p></td><td style=\"background-color:#d9e2f3; height:12.65pt; width:122.9pt\"><p>Perpetual</p></td><td style=\"background-color:#d9e2f3; height:12.65pt; width:110.4pt\"><p>As required</p></td></tr></tbody></table><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p><strong>Annexure VII - Governance Structure and Responsibility</strong></p><ol><li><ol><li><ol><li>Project Leadership Team</li></ol></li></ol></li></ol><p>The Project Leadership Team is the senior management team, which shall provide a tactical and strategic direction for the overall project. The team would discharge the following responsibilities:</p><ul><li>Ensuring commitment to the project is present at every level in the organization</li><li>Empower the Project In-charge/Project Director for management of all the operations related to the project</li><li>Issuing of circulars, instructions, etc. to effect changes to existing roles and responsibilities of employees, the adoption of reengineered processes in participating divisions / constituent organizations and such other matters as may be necessary from time to time</li><li>Ensuring the change in policy wherever required, if feasible</li><li>Ensuring that all the divisions and constituent organizations take active part in the project</li><li>Redefining/ refining the objectives, goals of the project</li><li>Ensuring the financial commitment to the project</li><li>Project monitoring and evaluation based on the inputs provided by the Project management group</li></ul><p>&nbsp;</p><ol><li><ol><li><ol><li>Project Implementation Committee (PIC)</li></ol></li></ol></li></ol><p>The PIC shall be responsible for ensuring the overall effectiveness of the implementation of the project and is the central repository for all status reporting to the leadership team. To achieve consistency and accuracy across the project, all implementation initiatives should comply with the project tracking and control requirements as may be defined by the PIC. The Project Management Consultant (PMC) shall be presenting the project progress to PIC.</p><p>&nbsp;</p><p>World Bank</p><p>As the Project In-charge responsible for the overall success of the project, the role in the successful implementation of the project includes discharging the following responsibilities:</p><ul><li>Setting overall policy, provide strategic guidance and leadership</li><li>Managing project administration and overall project issue &amp; risk management</li><li>Developing and maintaining a high-performance project culture</li><li>Intervene as appropriate to facilitate smooth progress of the project</li><li>Review of performance of the vendors and stakeholders and undertake corrective actions to achieve the project objectives</li><li>Coordinate with all the stakeholders and third-party agencies, vendors involved in the Project</li><li>Reporting project progress, successes, issues and risks to the leadership team and support in taking corrective actions, where necessary</li><li>Project communications management</li><li>Approve recommendations and action plans</li></ul><p>&nbsp;</p><p>PIC Team</p><p>&nbsp;</p><p>The PIC team comprises of the officers from the TNUHDB, Administration and IT Systems personnel. The key responsibilities of the PIC team are:</p><ul><li>Shall be responsible for ensuring the appropriate functionality and outcomes are achieved for the System and assisting with reviews and signoff of project deliverables</li><li>Shall be responsible for ensuring that the System and sub-systems developed under this project adhere to the technical standards and best practices during design, development, implementation and operations phase</li><li>Shall help in coordination with TNUHDB and other stakeholders for project implementation</li><li>Shall review and approve key project outputs</li><li>Shall assist in providing resources for development of project outputs</li><li>Shall be responsible for communicating between the top management and the project team members</li><li>Help in resolution of project issues</li><li>Monitor the effectiveness of the programs, incorporate the learnings, and redefine the change &amp; capacity building programs etc.</li><li>Shall review and certify the deliverables submitted in all the phases of the project acceptance testing and implementation</li><li>Shall also coordinate with other agencies to ensure smooth implementation/integration of the system</li><li>Responsible for guiding the team&rsquo;s activities concerning stakeholder management, communications, benefits realization, process improvement</li><li>Shall measure, monitor, and report the non-technical SLAs (e.g., turnaround time for implementation of Digitalization, TNUHDB Information Portal, and Mobile app. Monitor the solution performance, functionality, availability, identification of areas of improvements</li></ul><p>Project Coordination Team</p><ul><li>Shall arrange to send formal communication to TNUHDB and other stakeholders for their availability to discuss requirement discussion and operational challenges</li><li>Shall coordinate with PMC team on day-to-day basis to close monitoring of the project</li><li>Shall provide technical inputs for existing application and IT Infrastructure to PMC team</li><li>Shall review the project outputs and provide timely feedback and approval</li><li>Shall provide clarifications on queries raised by PMC</li><li>Shall review the project activities on daily and weekly/monthly basis</li></ul><p>&nbsp;</p><p>Project Management Consultant (PMC)</p><p>The PMC team will assist in Project Implementation, SLA Monitoring, review the performance of the application Solution, IT infrastructure requirements and review the SLA&rsquo;s between different stakeholders. The PMC will be responsible to perform the following tasks:</p><ol><li>Project Management<ol><li>Coordinate with project stakeholders during the implementation phase</li><li>Review the following development phase documentation submitted by System Integrators (SI)<ol><li>SRS</li><li>HLD</li></ol></li><li>Monitor the following development activities of the SI<ol><li>Design and development of solutions</li><li>Scanning and digitization activities</li><li>Deployment of hardware solution, network solution, hosting services, security features, etc.</li></ol></li><li>Assist the department in the User Acceptance Testing (UAT)</li><li>Identify implementation challenges, dependencies, and integration issues</li><li>Monitoring project implementation &amp; project work outputs timeline and Service Level Agreement (SLA)</li><li>Assistance in coordination with SI/vendor for Security Audit</li><li>Assist in planning and monitoring capacity building activities by assisting the departments in selection of training agency/ vendors as per need of the department.</li><li>Status Report and Monitoring</li><li>Preparing and submitting all progress reports, including quarterly reports, annual reports, and project completion report to the leadership team.</li></ol></li></ol><p>&nbsp;</p><p>Systems Integrator (SI)/ Vendor</p><p>The Implementation Agency/ Systems Integrator (SI) will be responsible to perform the following tasks:</p><ul><li>System requirements study and system design</li><li>Scanning and Digitization of materials of TNUHDB</li><li>Design, Develop, Supply, Commission, Implement and Maintain TNUHDB Portal (web &amp; mobile) with the key solutions/modules as mentioned in Chapter 4 and from the existing TNUHDB website http://tnuhdb.gov.in/;</li><li>Design, Develop, Supply, Commission, Implement and Maintain Mobile application to make available required features of TNUHDB Information portal through the TNUHDB mobile application</li><li>Preparation of SRS, HLD, LLD, RTT, Unit Test cases</li><li>Drawing out specifications for DC and DR Infrastructure (specifications for required Hardware, Software &amp; Networking infrastructure) for hosting the TNUHDB Information Portal and Mobile Application at in house server room and/or cloud hosting platform</li><li>Commissioning of IT hardware &amp; network including LAN, DC and DR</li><li>Approval from third party agency for the application/security audit of the developed applications and infrastructure</li><li>Change Management Support including training of users for effectively using the system in each phase of implementation</li><li>Operations and Maintenance of the developed solution for a specified period from the date of Go-Live</li><li>Documentation of the project</li><li>Make available web-based tools to the department for Project Management and Monitoring during development and implementation period and web-based tools for Evaluation and SLA Monitoring during O&amp;M period.</li><li>Periodical update (after formatting and checking) of the correct data as provided by TNUHDB officials, to the portal and mobile applications</li><li>Establishment and management of Helpdesk Operations for TNUHDB Information Portal</li><li>Address the ongoing needs of Security Management including, Monitoring and Management of various devices / tools such as Firewall, SIEM Tool, Intrusion Prevention System, Content Filtering and URL Blocking, Virus Protection, Load Balancer, DMZs, VLANs, Proxy and vulnerability protection through implementation of proper patches and rules as per best practices</li><li>Development/Customization and implementation of Preparing and submitting all reports, including quarterly reports, annual reports, and project Status report</li><li>Maintain updated project documentation including but not limited to design documents, Technical &amp; User manuals for the entire solution</li><li>Exit management support at the end of O&amp;M period.</li></ul><p>&nbsp;</p><p>&nbsp;[Deloitte1]<strong>Comment received from World Bank</strong>: During previous discussion, we had provided options regarding the execution of civil work, furnishing of office, procurement of hardware, etc No indication in the Excel Sheet is made on these so we are not able to comment on whether these have been adequately addressed</p><p>&nbsp;</p><p><strong>Comment Addressed</strong>: Hence we have addressed this point and have added to the ToR</p><p>&nbsp;</p><p>&nbsp;[Deloitte2]<strong>World Bank Comments:</strong></p><p>However, we would like to emphasize that all infrastructure-related permissions, including those for LAN and WLAN, should be managed by the selected vendor with support from TNUHDB; we would like to recommend that this be added to the ToR. This will ensure that we adhere to the best technical standards and comply with all regulatory requirements without overburdening TNUHDB&#39;s internal resources<strong> </strong></p><p>&nbsp;</p><p><strong>Comment Addressed: </strong>The infrastructure related permissions to be managed by the vendor has been mentioned across the chapter: Objective and in sections Annexure-I to Annexure-IV of this ToR</p><p>&nbsp;</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>"},{"id":"OP00198358","notice_type":"Request for Expression of Interest","noticedate":"11-Oct-2022","notice_lang_name":"English","notice_status":"Published","submission_deadline_date":"2022-10-25T00:00:00Z","submission_deadline_time":"13:00","project_ctry_name":"India","project_id":"P174593","project_name":"Assam Integrated River Basin Management Program","bid_reference_no":"IN-ASDMA-312161-CS-QCBS","bid_description":"Design, Management & Supervision Consultancy for Flood Shelter and allied.","procurement_group":"CS","procurement_method_code":"QCBS","procurement_method_name":"Quality And Cost-Based Selection","contact_address":"Assam","contact_ctry_name":"India","contact_email":"airbmpasdmapiu@gmail.com","contact_name":"CEO ASDMA","contact_organization":"Assam Disaster Risk Management Agency","contact_phone_no":"03612237221","contact_web_url":"airbmpasdmapiu@gmail.com","submission_date":"2022-10-11T00:00:00Z","notice_text":"<p><strong>GOVERNMENT OF ASSAM</strong></p><p><strong>ASSAM STATE DISASTER MANAGEMENT AUTHORITY</strong></p><p><strong>ANCILLARY BLOCK, ASSAM SECRETARIAT, DISPUR, GUWAHATI-781006</strong></p><p><strong>Phone: - 0361- 2237221(O); 0361-2237010(Fax)</strong></p><p><strong>Email: <u>airbmpasdmapiu@gmail.com</u>; website: </strong><strong>www.asdma.gov.in</strong></p><p><u><strong>AIRBMP</strong></u></p><p>ECF. No-222847/104&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Dated- 11 /10/2022</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<strong><u>Corrigendum-01</u></strong></p><p>In response to the queries received for - IN-ASDMA-312161-CS-QCBS- &ldquo;Design, Management &amp; Supervision Consultant for Augmentation of Existing Schools, Construction of Multi-purpose Flood Shelters and allied&rdquo;, the following amendments are hereby made-</p><table border=\"1\" cellspacing=\"0\" style=\"width:97%\"><tbody><tr><td style=\"border-color:#bfbfbf; height:18.4pt; vertical-align:top; width:4.72%\"><p><strong>S.N</strong></p></td><td style=\"border-color:#bfbfbf; height:18.4pt; vertical-align:top; width:17.14%\"><p><strong>Reference (if any)</strong></p></td><td style=\"border-color:#bfbfbf; height:18.4pt; vertical-align:top; width:31.94%\"><p><strong>As per Issued REoI</strong></p></td><td style=\"border-color:#bfbfbf; height:18.4pt; vertical-align:top; width:46.2%\"><p><strong>Amended As</strong></p></td></tr><tr><td style=\"border-color:#bfbfbf; height:36.0pt; vertical-align:top; width:4.72%\"><p>1</p></td><td style=\"height:36.0pt; vertical-align:top; width:17.14%\"><p>Clause 4 (b)</p></td><td style=\"height:36.0pt; vertical-align:top; width:31.94%\"><p>Experience in similar projects of compatible size, complexity and technical specialty in the required areas.</p></td><td style=\"height:36.0pt; vertical-align:top; width:46.2%\"><p>Experience in similar projects of compatible size, complexity and technical specialty in the required areas &ndash; which are being executed from 1st January 2015 onwards.</p></td></tr><tr><td style=\"border-color:#bfbfbf; height:41.5pt; vertical-align:top; width:4.72%\"><p>2</p></td><td style=\"height:41.5pt; vertical-align:top; width:17.14%\"><p>Clause 4 (c)</p></td><td style=\"height:41.5pt; vertical-align:top; width:31.94%\"><p>Experience in execution of Design, Management, Supervision &amp; Quality Assurance assignments for projects financed by multilateral agencies.</p></td><td style=\"height:41.5pt; vertical-align:top; width:46.2%\"><p>Experience in execution of Design, Management, Supervision &amp; Quality Assurance assignments for projects financed by multilateral agencies - which are being executed from 1st January 2015 onwards.</p><p>&nbsp;</p></td></tr></tbody></table><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;CEO,</p><p>Assam State Disaster Management Authority,</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Dispur-06</p><p>Copy to-</p><ol><li>CEO, FREMAA for favour of kind information.</li><li>For publication in e-procurement portal- <u><strong>assamtenders.gov.in</strong></u> &amp; Official Website- <strong>www.asdma.gov.in</strong></li></ol><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp; SPC,</p><p>Assam State Disaster Management Authority,</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Dispur-06</p><p>*******************************************************************************</p><p><strong>GOVERNMENT OF ASSAM</strong></p><p><strong>ASSAM STATE DISASTER MANAGEMENT AUTHORITY</strong></p><p><strong>ANCILLARY BLOCK, ASSAM SECRETARIAT, DISPUR, GUWAHATI-781006</strong></p><p><strong>Phone: - 0361- 2237221(O); 0361-2237010(Fax)</strong></p><p><strong>Email: <u>airbmpasdmapiu@gmail.com</u></strong><strong>; website: </strong><strong>www.asdma.gov.in</strong></p><p><u><strong>AIRBMP</strong></u></p><p>ECF. No-222847/103&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Dated- &nbsp;11 /10/2022</p><p>In response to the queries received for - <strong>IN-ASDMA-312161-CS-QCBS</strong>- &ldquo;Design, Management &amp; Supervision Consultant for Augmentation of Existing Schools, Construction of Multi-purpose Flood Shelters and allied&rdquo;, <u><strong>the consolidated response to the queries may be referred below-</strong></u></p><table border=\"1\" cellspacing=\"0\" style=\"width:105%\"><tbody><tr><td style=\"border-color:#bfbfbf; height:19.15pt; vertical-align:top; width:4.82%\"><p><strong>S.N</strong></p></td><td style=\"border-color:#bfbfbf; height:19.15pt; vertical-align:top; width:10.58%\"><p><strong>Reference (if any)</strong></p></td><td style=\"border-color:#bfbfbf; height:19.15pt; vertical-align:top; width:22.1%\"><p><strong>PARTICULAR</strong></p></td><td style=\"border-color:#bfbfbf; height:19.15pt; vertical-align:top; width:32.7%\"><p><strong>QUERY</strong></p></td><td style=\"border-color:#bfbfbf; height:19.15pt; vertical-align:top; width:29.8%\"><p><strong><u>Response to Queries</u></strong></p></td></tr><tr><td style=\"border-color:#bfbfbf; height:157.7pt; vertical-align:top; width:4.82%\"><p>1</p></td><td style=\"height:157.7pt; vertical-align:top; width:10.58%\"><p>Clause no.7</p><p>&nbsp;</p></td><td style=\"height:157.7pt; vertical-align:top; width:22.1%\"><p>The experience of a parent company, subsidiary company, group company or associates (whatever the names) of the Applicant shall not be considered in evaluation.</p></td><td style=\"height:157.7pt; vertical-align:top; width:32.7%\"><p>Since this a diversified project involving various Urban components, we request the Client to allow Consultants to use technical credentials of its Parent company/Group company /subsidiary company and vice versa.</p><p>This may be considered and accepted as this will allow better resources &amp; technical expertise for delivery of such a reputed Integrated project including various infrastructure components together.</p><p>This may please be considered.</p></td><td style=\"height:157.7pt; vertical-align:top; width:29.8%\"><p>The Assessment of a firm&rsquo;s qualification shall not take into consideration the qualifications of other firms such as its subsidiaries, parent entities, affiliates, sub-Consultant, group company.&nbsp;</p><p>However, as provided in Clause 12 of the REOI, a Consultant may associate with other Consultants in the form of a Joint Venture to enhance their qualifications, in which case credentials of all Joint Venture members will be considered. For this purpose, the participating JV is required to submit JV agreement/letter of intent to constitute a JV as provided in Clause 6-b of the REoI and also comply with other requirements specified in Clause 12.</p></td></tr><tr><td style=\"border-color:#bfbfbf; height:15.6pt; vertical-align:top; width:4.82%\"><p>2</p></td><td style=\"height:15.6pt; vertical-align:top; width:10.58%\"><p>Clause no.9</p><p>&nbsp;</p></td><td style=\"height:15.6pt; vertical-align:top; width:22.1%\"><p>While evaluating Expression of Interest (EOI), Client will assign higher score for larger number of years in core business, experience of similar role in implementing larger number of Projects or high value Projects of similar nature and comparable complexity, high turnover/revenues from consulting assignments, financial soundness, Technical and Managerial capability, and larger number of full-time experts on the Consultant&rsquo;s pay roll whose experience and qualifications are similar to those of Key Experts</p></td><td style=\"height:15.6pt; vertical-align:top; width:32.7%\"><p>In reference to Clause 9, we request the client to kindly clarify how many projects are required to be showcased under criteria 4 (a); (b); (c); (d) in page no.2 (whether there is any ceiling on number of projects and the number of marks assigned for each project).</p><p>Please confirm.</p><p>&nbsp;</p><p>&nbsp;</p></td><td style=\"height:15.6pt; vertical-align:top; width:29.8%\"><p>&nbsp;</p><p>Clauses 4(a) and 4(d) are quite clear; these relate to Profile and General Experience of the Consulting firm, and the list of ongoing Projects with tenure respectively. Information may be submitted accordingly with the EOI.</p><p>&nbsp;</p><p><strong>Regarding requirements listed in Clauses 4 (b) and 4 (c), please refer Corrigendum to the REOI.</strong></p></td></tr><tr><td style=\"border-color:#bfbfbf; height:15.6pt; vertical-align:top; width:4.82%\"><p>3</p></td><td style=\"height:15.6pt; vertical-align:top; width:10.58%\"><p>Clause no.9</p><p>&nbsp;</p></td><td style=\"height:15.6pt; vertical-align:top; width:22.1%\"><p>While evaluating Expression of Interest (EOI), Client will assign higher score for larger number of years in core business, experience of similar role in implementing larger number of Projects or high value Projects of similar nature and comparable complexity, high turnover/revenues from consulting assignments, financial soundness, Technical and Managerial capability, and larger number of full-time experts on the Consultant&rsquo;s pay roll whose experience and qualifications are similar to those of Key Experts</p></td><td style=\"height:15.6pt; vertical-align:top; width:32.7%\"><p>We want to understand the celling to marking criteria as to what will be the highest score and how distribution of marks will be done for:</p><ol><li>number of years in core business</li><li>experience of similar role in implementing larger number of Projects</li><li>high value Projects of similar nature and comparable complexity</li><li>high turnover/revenues from consulting assignments.</li></ol><p>Please clarify the same</p></td><td style=\"height:15.6pt; vertical-align:top; width:29.8%\"><p>The Shortlisting shall be done by a Committee constituted for the purpose as per &ldquo;Selection procedures for Consulting Firms- Shortlist&rdquo; &ndash; in line with Section- 7.16 to 7.20 of the World Bank&rsquo;s Procurement Regulations and the scoring criteria will be deliberated by the said Committee at the time of evaluation.</p></td></tr><tr><td style=\"border-color:#bfbfbf; height:15.6pt; vertical-align:top; width:4.82%\"><p>4</p></td><td style=\"height:15.6pt; vertical-align:top; width:10.58%\"><p>Clause no.10</p></td><td style=\"height:15.6pt; vertical-align:top; width:22.1%\"><p>Key experts will not be evaluated at the shortlisting stage.</p></td><td style=\"height:15.6pt; vertical-align:top; width:32.7%\"><p>The Consultants&rsquo; requests the Client to kindly confirm if it is required to submit only the CVs of 13 Key experts or both Key and Support staffs although its mentioned that at the EOI Stage they will not be evaluated.</p><p>&nbsp;</p><p>Please clarify</p></td><td style=\"height:15.6pt; vertical-align:top; width:29.8%\"><p>Experts/Expert&rsquo;s CVs shall not be evaluated at the EoI stage. However, list of permanent staff relevant for the assignment is required to be submitted as per Clause 4-g of the REOI.</p></td></tr><tr><td style=\"border-color:#bfbfbf; height:116.25pt; vertical-align:top; width:4.82%\"><p>5</p></td><td style=\"height:116.25pt; vertical-align:top; width:10.58%\"><p>Clause no.9 &amp; 10</p></td><td style=\"height:116.25pt; vertical-align:top; width:22.1%\"><p>Consultants are informed that the Key Experts will not be evaluated at the shortlisting stage.</p></td><td style=\"height:116.25pt; vertical-align:top; width:32.7%\"><p>In EOI point no &ndash; 09 it is mentioned that &ldquo;<strong>Technical and Managerial capability, and larger number of full-time experts on the Consultant&rsquo;s pay roll whose experience and qualifications are similar to those of Key Experts.&rdquo; </strong>Will be considered for higher scoring, whereas in Clause no.10 it says that Key experts will not be evaluated.</p><p>Please clarify the same.</p></td><td style=\"height:116.25pt; vertical-align:top; width:29.8%\"><p>Experts/Expert&rsquo;s CVs shall not be evaluated at the EoI stage.</p><p>The consulting firms are required to submit &ldquo;List of permanent staff relevant for the assignment&rdquo; as per Clause 4-g of the REoI.</p></td></tr><tr><td style=\"border-color:#bfbfbf; height:15.6pt; vertical-align:top; width:4.82%\"><p>6</p></td><td style=\"height:15.6pt; vertical-align:top; width:10.58%\"><p>Clause no.4 (d)</p></td><td style=\"height:15.6pt; vertical-align:top; width:22.1%\"><p><strong>List of ongoing projects with their tenure</strong></p></td><td style=\"height:15.6pt; vertical-align:top; width:32.7%\"><p>The Consultants&rsquo; requests the Client to kindly confirm the list of Ongoing projects related to Water sector only or any infrastructure domain.</p></td><td style=\"height:15.6pt; vertical-align:top; width:29.8%\"><p>Details pertaining to <strong>ALL</strong> ongoing projects with their tenure may be submitted in response to the specific point.</p></td></tr><tr><td style=\"border-color:#bfbfbf; height:15.6pt; vertical-align:top; width:4.82%\"><p>7</p></td><td style=\"height:15.6pt; vertical-align:top; width:10.58%\"><p>Clause no.7.4</p></td><td style=\"height:15.6pt; vertical-align:top; width:22.1%\"><p><strong>7.4 Minimum Competency of Experts &amp; Support staff</strong></p><p>&nbsp;</p><p><strong>Age of Experts</strong></p></td><td style=\"height:15.6pt; vertical-align:top; width:32.7%\"><p>The Consultants&rsquo; requests the Client to kindly confirm if there are any age limit criteria for the Key expert positions and Support staffs.</p><p>&nbsp;</p></td><td style=\"height:15.6pt; vertical-align:top; width:29.8%\"><p>Request for Proposal (RFP) with specific and requisite details in this regard, if any, shall be issued to shortlisted Firms subsequently.</p></td></tr><tr><td style=\"border-color:#bfbfbf; height:15.6pt; vertical-align:top; width:4.82%\"><p>8</p></td><td style=\"height:15.6pt; vertical-align:top; width:10.58%\"><p>Clause no.7.4</p></td><td style=\"height:15.6pt; vertical-align:top; width:22.1%\"><p><strong>7.4 Minimum Competency of Experts &amp; Support staff</strong></p><p>&nbsp;</p><p>&nbsp;</p></td><td style=\"height:15.6pt; vertical-align:top; width:32.7%\"><p>The Consultants&rsquo; requests the Client to kindly confirm if there is any Exclusive consent required for the Expert positions.</p></td><td style=\"height:15.6pt; vertical-align:top; width:29.8%\"><p>Experts/Expert&rsquo;s CVs shall not be evaluated at the EoI stage.</p><p>The consulting firms are required to submit &ldquo;List of permanent staff relevant for the assignment&rdquo; as per Point -4-g of the REoI.</p></td></tr><tr><td style=\"border-color:#bfbfbf; height:15.6pt; vertical-align:top; width:4.82%\"><p>9</p></td><td style=\"height:15.6pt; vertical-align:top; width:10.58%\"><p>Clause no.7.4</p></td><td style=\"height:15.6pt; vertical-align:top; width:22.1%\"><p><strong>7.4 Minimum Competency of Experts &amp; Support staff</strong></p><p><strong>6. Environmental Expert</strong></p><p>Post-Graduate in Environmental Science or any relevant field with at least 8 years of experience in implementation, monitoring of Environmental policies particularly for EAP projects.</p></td><td style=\"height:15.6pt; vertical-align:top; width:32.7%\"><p>The Consultants&rsquo; requests the Client to kindly provide relaxation on the Experience for this position (specially 8 years&rsquo; experience in EAP projects) as it would be a challenge for the Bidders to present such candidates.</p><p>Kindly accept</p></td><td style=\"height:15.6pt; vertical-align:top; width:29.8%\"><p>Please refer REoI/ToR.</p><p>Experts/Expert&rsquo;s CVs shall not be evaluated at the EoI stage.</p><p>Request for Proposal (RFP) with updated ToR (if any) shall be issued to shortlisted firms subsequently.</p><p>Shortlisted firms shall be given adequate opportunity to submit queries post issuance of RFP.</p><p>&nbsp;</p></td></tr><tr><td style=\"border-color:#bfbfbf; height:15.6pt; vertical-align:top; width:4.82%\"><p>10</p></td><td style=\"height:15.6pt; vertical-align:top; width:10.58%\"><p>Clause no.7.4</p></td><td style=\"height:15.6pt; vertical-align:top; width:22.1%\"><p><strong>7.4 Minimum Competency of Experts &amp; Support staff</strong></p><p><strong>6. Environmental Expert</strong></p><p>Post-Graduate in Environmental Science or any relevant field with at least 8 years of experience in implementation, monitoring of Environmental policies particularly for EAP projects.</p></td><td style=\"height:15.6pt; vertical-align:top; width:32.7%\"><p>The Consultants&rsquo; requests the Client to kindly confirm that if this position require river basin experience.</p></td><td style=\"height:15.6pt; vertical-align:top; width:29.8%\"><p>Please refer REoI/ToR.</p><p>Experts/Expert&rsquo;s CVs shall not be evaluated at the EoI stage.</p><p>Request for Proposal (RFP) with updated ToR (if any) shall be issued to shortlisted firms subsequently.</p><p>Shortlisted firms shall be given adequate opportunity to submit queries post issuance of RFP.</p></td></tr><tr><td style=\"border-color:#bfbfbf; height:15.6pt; vertical-align:top; width:4.82%\"><p>11</p></td><td style=\"height:15.6pt; vertical-align:top; width:10.58%\"><p>Clause no.7.4</p></td><td style=\"height:15.6pt; vertical-align:top; width:22.1%\"><p><strong>7.4 Minimum Competency of Experts &amp; Support staff</strong></p><p><strong>4. Gender Specialist</strong></p><p>Post-Graduate in Social Science/Mass communication or any relevant field with at least 8 years of experience in planning and implementation of Gender actions for EAP projects.</p><p>&nbsp;</p><p>&nbsp;</p><p><strong>5. Social Expert</strong></p><p>Post-Graduate in Social Science or any relevant field with at least 8 years of experience in implementation, monitoring of social and safeguard policies particularly for EAP projects.</p></td><td style=\"height:15.6pt; vertical-align:top; width:32.7%\"><p>The Consultants&rsquo; requests the Client to kindly provide relaxation on the Experience for these positions (specially 8 years&rsquo; experience in EAP projects) as it would be a challenge for the Bidders to present such candidates.</p><p>&nbsp;</p><p>Kindly accept.</p></td><td style=\"height:15.6pt; vertical-align:top; width:29.8%\"><p>Please refer REoI/ToR.</p><p>Experts/Expert&rsquo;s CVs shall not be evaluated at the EoI stage.</p><p>Request for Proposal (RFP) with TOR/updated ToR shall be issued to shortlisted firms subsequently.</p><p>Shortlisted firms shall be given adequate opportunity to submit queries post issuance of RFP.</p><p>&nbsp;</p></td></tr><tr><td style=\"border-color:#bfbfbf; height:15.6pt; vertical-align:top; width:4.82%\"><p>12</p></td><td style=\"height:15.6pt; vertical-align:top; width:10.58%\"><p>Clause no.14</p></td><td style=\"height:15.6pt; vertical-align:top; width:22.1%\"><p>14. The detailed Terms of Reference for the assignment can be found at the following weblink: www.assamtenders.gov.in. Further information can be obtained at the address below during office hours. Queries may also be mailed at airbmpasdmapiu@gmail.com with subject line &ndash; &ldquo;Query-EoI-DMSC (AIRBMP) -ASDMA&rdquo; latest by 07.10.2022. The consolidated replies of queries will be uploaded at www.assamtenders.gov.in on or before 14.10.2022 At 16.00 HRS.</p></td><td style=\"height:15.6pt; vertical-align:top; width:32.7%\"><p>We request the client to provide an online link for proposal conference if being held. It is not clear to us as to whether or not a pre-proposal conference will be held.</p></td><td style=\"height:15.6pt; vertical-align:top; width:29.8%\"><p>Consolidated response to all queries received from prospective consulting firms, as per the REoI terms, are hereby issued.</p><p>&nbsp;</p><p>Pre-Proposal meeting/conference will be organised/scheduled and detailed in Request for Proposal (RFP), to be issued to only shortlisted firms.</p></td></tr><tr><td style=\"border-color:#bfbfbf; height:1.0pt; vertical-align:top; width:4.82%\"><p>13</p></td><td style=\"height:1.0pt; vertical-align:top; width:10.58%\"><p>E-Procurement notice</p><p>&nbsp;</p></td><td style=\"height:1.0pt; vertical-align:top; width:22.1%\"><p>Last Date &amp; Time for online submission of REOI is on 25.10.2022, 13:00 hrs (IST)</p></td><td style=\"height:1.0pt; vertical-align:top; width:32.7%\"><p>We request client to keep the submission date at least 21 days after the replies to pre-bid queries are published. This may please be accepted considering that it&rsquo;s a festive month and the upcoming Diwali holidays.</p></td><td style=\"height:1.0pt; vertical-align:top; width:29.8%\"><p>Date and Time for submission of EOIs remains unchanged as detailed in REoI.</p></td></tr><tr><td style=\"border-color:#bfbfbf; height:1.0pt; vertical-align:top; width:4.82%\"><p>14</p></td><td style=\"height:1.0pt; vertical-align:top; width:10.58%\"><p>E-Procurement notice</p><p>&nbsp;</p></td><td style=\"height:1.0pt; vertical-align:top; width:22.1%\"><p>Last Date &amp; Time for online submission of REOI is on 25.10.2022, 13:00 hrs (IST)</p></td><td style=\"height:1.0pt; vertical-align:top; width:32.7%\"><p>However, we would like to take to your notice that submission date (i.e 25th October 2022) of this EOI falls between Diwali festival having Public holidays all over India. Hence, we request to please extend the date of proposal submission by atleast Three weeks (i.e 15th November 2022) for quality submission.</p></td><td style=\"height:1.0pt; vertical-align:top; width:29.8%\"><p>Date and Time for submission of EOIs remains unchanged as detailed in REoI.</p></td></tr><tr><td style=\"border-color:#bfbfbf; height:1.0pt; vertical-align:top; width:4.82%\"><p>15</p></td><td style=\"height:1.0pt; vertical-align:top; width:10.58%\"><p>REoI</p></td><td style=\"height:1.0pt; vertical-align:top; width:22.1%\"><p>-NA-</p></td><td style=\"height:1.0pt; vertical-align:top; width:32.7%\"><p>Could you please indicate if there is any budgetary estimate available for the proposed consultancy assignment?</p></td><td style=\"height:1.0pt; vertical-align:top; width:29.8%\"><p>This is REoI stage only. RFP with requisite details shall be issued to shortlisted firms subsequently.</p></td></tr><tr><td style=\"border-color:#bfbfbf; height:1.0pt; vertical-align:top; width:4.82%\"><p>16</p></td><td style=\"height:1.0pt; vertical-align:top; width:10.58%\"><p>Clause no. 4</p></td><td style=\"height:1.0pt; vertical-align:top; width:22.1%\"><p>The Assam State Disaster Management Authority now invites eligible consulting firms (&ldquo;Consultants&rdquo;) to indicate their interest in providing the Services. Interested Consultants should provide information demonstrating that they have the required qualifications and relevant experience to perform the Services.</p></td><td style=\"height:1.0pt; vertical-align:top; width:32.7%\"><p>We understand the joint credentials of the Joint Venture will be considered for fulfilling the eligibility and for EOI evaluation purpose.</p><p>Kindly confirm.</p></td><td style=\"height:1.0pt; vertical-align:top; width:29.8%\"><p>Joint credentials of the Joint Venture will be considered subject to submission of JV agreement/letter of intent in adherence to point 6 b of the issued REoI.</p></td></tr><tr><td style=\"border-color:#bfbfbf; height:1.0pt; vertical-align:top; width:4.82%\"><p>17</p></td><td style=\"height:1.0pt; vertical-align:top; width:10.58%\"><p>Clause no. 4 (c)</p></td><td style=\"height:1.0pt; vertical-align:top; width:22.1%\"><p>Experience in execution of Design, Management, Supervision &amp; Quality Assurance assignments for projects financed by multilateral agencies.</p></td><td style=\"height:1.0pt; vertical-align:top; width:32.7%\"><p>Since the objective of the consulting services is to provide support to ASDMA in project planning, technical designing, management, technical supervision, environment and social safeguards etc, which is very similar to the scope executed under PMC/ PMU/ PDMCs, therefore we understand the experience of Project/ Program Management Consultancies (PMC), Project Management Units (PMU), Project Design and Management Consultancies (PDMC) etc in externally aided projects will also be considered.</p><p>Please confirm.</p></td><td style=\"height:1.0pt; vertical-align:top; width:29.8%\"><p>Assignments with scope of Design, management, supervision &amp; Quality Assurance in it, for projects financed by multilateral agencies shall be considered for the specific criteria under reference.</p></td></tr><tr><td style=\"border-color:#bfbfbf; height:1.0pt; vertical-align:top; width:4.82%\"><p>18</p></td><td style=\"height:1.0pt; vertical-align:top; width:10.58%\"><p>Clause no. 4 (e)</p></td><td style=\"height:1.0pt; vertical-align:top; width:22.1%\"><p>Financial capacity of the firm including turnover from consulting services for the last five years which should not be less than US$ 1.90 million or INR 15 crores</p><p>&nbsp;</p><p>&nbsp;</p></td><td style=\"height:1.0pt; vertical-align:top; width:32.7%\"><p>Since the usual practice in externally aided projects is to consider the average annual turnover, we understand that the same will be applied for this criterion. Kindly confirm.</p><p>Also please confirm whether the financial figures to be furnished by the bidders will be for last five years ending FY 2021-22.</p></td><td style=\"height:1.0pt; vertical-align:top; width:29.8%\"><p>Yes. Average annual turnover for the last five financial years shall be considered.</p><p>&nbsp;</p><p>Considering that the deadline for Filling of IT returns/audits for F.Y 2021-22 has been extended till 31st October 2022 (for companies requiring audits), prospective consulting firms may furnish details for the last 5 years ending F.Y 2021-22 OR for the last 5 years ending FY 2020-21.</p></td></tr><tr><td style=\"border-color:#bfbfbf; height:122.3pt; vertical-align:top; width:4.82%\"><p>19</p></td><td style=\"height:122.3pt; vertical-align:top; width:10.58%\"><p>Clause no. 4 (g)</p></td><td style=\"height:122.3pt; vertical-align:top; width:22.1%\"><p>List of permanent staff relevant for the assignment</p></td><td style=\"height:122.3pt; vertical-align:top; width:32.7%\"><p>We request that contractual staff should also be considered here since consultancy firms like us also have a pool of long-term Expert Consultants with the desired experience and qualifications as required under this current EOI to deliver the work and we have the required policies and procedures in place to ensure the continuity of professional services once they are contracted for any assignment.</p></td><td style=\"height:122.3pt; vertical-align:top; width:29.8%\"><p>Experts/Expert&rsquo;s CVs shall not be evaluated at the EoI stage.</p><p>&nbsp;</p><p>The consulting firms are required to submit &ldquo;List of permanent staff relevant for the assignment&rdquo; as per Point -4-g of the REoI.</p></td></tr><tr><td style=\"border-color:#bfbfbf; height:1.0pt; vertical-align:top; width:4.82%\"><p>20</p></td><td style=\"height:1.0pt; vertical-align:top; width:10.58%\"><p>Clause no. 6 (e)</p></td><td style=\"height:1.0pt; vertical-align:top; width:22.1%\"><p>Service experience record/ completion certificate (including nature, total cost, total input in terms of staff month, employer, location of service, scope of services etc.)</p></td><td style=\"height:1.0pt; vertical-align:top; width:32.7%\"><p>We request you to also consider copies of contract agreements/ work orders as documentary proof to substantiate the claimed experience.</p></td><td style=\"height:1.0pt; vertical-align:top; width:29.8%\"><p>Valid documentary evidences such as Completion Certificates, Contracts, Notice To Proceeds (NTPs), Work Orders, Interim service certificates etc. to substantiate the claimed experience with specific details in terms of nature, total cost, total input in terms of staff month, employer, location of service, scope of services etc. shall be considered.</p></td></tr><tr><td style=\"border-color:#bfbfbf; height:1.0pt; vertical-align:top; width:4.82%\"><p>21</p></td><td style=\"height:1.0pt; vertical-align:top; width:10.58%\"><p>Clause no. 10</p></td><td style=\"height:1.0pt; vertical-align:top; width:22.1%\"><p>Consultants are informed that the Key Experts will not be evaluated at the shortlisting stage.</p></td><td style=\"height:1.0pt; vertical-align:top; width:32.7%\"><p>We understand that the CVs of key experts are not required to be furnished in the EOI stage. Please confirm.</p></td><td style=\"height:1.0pt; vertical-align:top; width:29.8%\"><p>Yes, confirmed.</p></td></tr><tr><td style=\"border-color:#bfbfbf; height:1.0pt; vertical-align:top; width:4.82%\"><p>22</p></td><td style=\"height:1.0pt; vertical-align:top; width:10.58%\"><p>Clause no. 15 (ii)</p></td><td style=\"height:1.0pt; vertical-align:top; width:22.1%\"><p>Online EoI proposal submission End Date: 25.10.2022 at 13.00 HRS (IST)</p></td><td style=\"height:1.0pt; vertical-align:top; width:32.7%\"><p>Considering the festivals and holidays in this month, we would request you to kindly extend the deadline by 15 days at least so that the submission can be done smoothly.</p></td><td style=\"height:1.0pt; vertical-align:top; width:29.8%\"><p>Date and Time for submission of REoI remains unchanged as detailed in REoI.</p></td></tr><tr><td style=\"border-color:#bfbfbf; height:1.0pt; vertical-align:top; width:4.82%\"><p>23</p></td><td style=\"height:1.0pt; vertical-align:top; width:10.58%\"><p>ToR-Clause 4.4</p></td><td style=\"height:1.0pt; vertical-align:top; width:22.1%\"><p>Payment: The Consultant shall be compensated based on a time-based structure that accounts for (i) submission of key deliverables due at the time and (ii) input of each key expert.</p></td><td style=\"height:1.0pt; vertical-align:top; width:32.7%\"><p>Since this is a time-based contract, we understand that payment shall be done monthly based on the time input of all experts. Kindly confirm.</p></td><td style=\"height:1.0pt; vertical-align:top; width:29.8%\"><p>RFP with requisite details shall be issued to shortlisted firms subsequently.</p></td></tr></tbody></table><p>&nbsp;</p><p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; SPC, ASDMA</p><p>Assam State Disaster Management Authority,</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;Dispur-06</p><p>*************************************************************************************</p><p>&nbsp;</p><p>&nbsp;</p><p><strong>REQUEST FOR EXPRESSIONS OF INTEREST</strong></p><p>&nbsp;</p><p>&nbsp;</p><p><strong>Country-India</strong></p><p><strong>Project-<em>Assam Integrated River Basin Management Program (AIRBMP)-P174593</em></strong></p><p>&nbsp;</p><p><strong>Assignment Title: </strong>Design, Management &amp; Supervision Consultant for Augmentation of Existing Schools, Construction of Multi-purpose Flood Shelters and allied.</p><p>&nbsp;</p><p><strong>Reference No.:</strong> IN-ASDMA-312161-CS-QCBS</p><p>&nbsp;</p><ol><li>The Government of Assam <em>has applied for </em>financing from the World Bank toward the cost of the <strong><em>Assam Integrated River Basin Management Program-P174593</em></strong> and intends to apply part of the proceeds for consulting services.</li><li>The consulting services (&ldquo;the Services&rdquo;) include:<strong> Design, Management &amp; Supervision Consultant for Augmentation of Existing Schools, Construction of Multi-purpose Flood Shelters and allied</strong><em> for a period of 4 years with a tentative input of around 588 person months of key expert. The objective of the consulting services is to provide support to Assam State Disaster Management Authority and other partner stakeholders in project planning, technical designing, Management, Technical Supervision, environment and social safeguards etc. in addition to progress monitoring, evaluation and management. </em></li><li>The detailed Terms of Reference (TOR) for the assignment <em>can be found at the following website: <strong><u>assamtenders.gov.in </u></strong></em>&nbsp;and also attached as <strong>Annexure</strong> to this EoI.</li><li>The Assam State Disaster Management Authority now invites eligible consulting firms (&ldquo;Consultants&rdquo;) to indicate their interest in providing the Services. Interested Consultants should provide information demonstrating that they have the required qualifications and relevant experience to perform the Services. The following information is requested:</li></ol><p>a. Brief Profile and General experience of the Firm(s);</p><p>b. Experience in similar projects of compatible size, complexity and technical specialty in the required areas;</p><p>c. Experience in execution of Design, Management, Supervision &amp; Quality Assurance assignments for projects financed by multilateral agencies.</p><p>d. List of ongoing projects with their tenure.</p><p>e. Financial capacity of the firm including turnover from consulting services for the last five years which should not be less than US$ 1.90 million or INR 15 crores;</p><p>f. Managerial capability for monitoring team performance including Complaints Redressal Mechanism, Staffing and Logistics of the firm; and</p><p>g. List of permanent staff relevant for the assignment.</p><p>5. While indicating information relating to (b), it shall be made clear whether responsibility of the firm was in the capacity of a principal firm (lead partner) or as an associated firm (subconsultant/JV partner) with detail scope of the service.</p><p>6. Consultants are requested to submit the following supporting documents against the above-mentioned criteria:(a) Registration certificate of the firm(s); (b) JV agreement/letter of intent (if applicable); (c) Firm&rsquo;s brochure; (d) Audited financial reports for last five years. Annual turnover should be equal or more than USD 1.90 million;(e) service experience record/completion certificate (including nature, total cost, total input in terms of staff month, employer, location of service, scope of services etc.).</p><p>7. The experience of a parent company, subsidiary company, group company or associates (whatever the names) of the Applicant shall not be considered in evaluation.</p><p>8. Submission of the REOI/documents in chronological order as mentioned above (a-g) will be given additional weightage. Non submission of the documents listed above may lead to rejection.</p><p>9. While evaluating Expression of Interest (EOI), Client will assign higher score for larger number of years in core business, experience of similar role in implementing larger number of Projects or high value Projects of similar nature and comparable complexity, high turnover/revenues from consulting assignments, financial soundness, Technical and Managerial capability, and larger number of full-time experts on the Consultant&rsquo;s pay roll whose experience and qualifications are similar to those of Key Experts.</p><p>10. Consultants are informed that the Key Experts will not be evaluated at the shortlisting stage.</p><p>11.The attention of interested Consultants is drawn to Section III, paragraphs, 3.14, 3.16, and 3.17 of the World Bank&rsquo;s &ldquo;Procurement Regulations for IPF Borrowers&rdquo; July 2016 (Revised November 2020) (&ldquo;Procurement Regulations&rdquo;), setting forth the World Bank&rsquo;s policy on conflict of interest.</p><p>12. Consultants may associate with other firms in the form of a joint venture or a sub-consultancy to enhance their qualifications. In the case of an association, all members of such &ldquo;association&rdquo; should have real and well-defined inputs to the assignment and the total number of firms including their associates shall be maximum of three. In case of association in the form of sub consultancy, the experience of sub-consultant shall not be considered in evaluation.</p><p>13. A Consultant will be selected in accordance with the Quality and Cost Based Selection (QCBS) method as set out in Section VII, paragraph 7.3 of the World Bank&rsquo;s &ldquo;Procurement Regulations for IPF Borrowers&rdquo; July 2016, revised August 2018 (&ldquo;Procurement Regulations&rdquo;).</p><p>14. The detailed Terms of Reference for the assignment can be found at the following weblink: www.assamtenders.gov.in.</p><p>Further information can be obtained at the address below during office hours. Queries may also be mailed at <em>airbmpasdmapiu@gmail.com</em> with subject line &ndash;</p><p>&ldquo;<strong>Query-EoI-DMSC (AIRBMP) -ASDMA &lt;Name of the Firm&gt;</strong>&rdquo; latest by <strong>07.10.2022</strong>. The consolidated replies of queries will be uploaded at www.assamtenders.gov.in on or before 14.10.2022 At 16.00 HRS.</p><p>15. Interested firms/organizations may upload Expressions of interest along with the aforesaid supporting documents at the e-procurement portal of Govt. of Assam viz. www.assamtenders.gov.in as detailed below.</p><p>i. Online EoI proposal submission Start Date:15.10.2022 at 13.00 HRS (IST)</p><p>ii. Online EoI proposal submission End Date:25.10.2022 at 13.00 HRS (IST)</p><p>iii. Online opening of EoIs through www.assamtenders.gov.in on 25.10.2022 at 15.00 HRS (IST).</p><p>Assam State Disaster Management Authority</p><p>Attn: CEO, ASDMA</p><p>Ancillary Block, Janata Bhawan, Dispur</p><p>781006, Guwahati, Assam</p><p>Tel: 0361-2237221</p><p>E-mail: <em>airbmpasdmapiu@gmail.com</em></p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p><strong>TERMS OF REFERENCE (TOR) </strong></p><p><strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; OF </strong></p><p><strong>DESIGN, MANAGEMENTAND SUPERVISION CONSULTANT (DMSC) </strong></p><p><strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FOR</strong></p><p><strong>CONSTRUCTION OF NEW FLOOD SHELTERS, RETROFITTINGAND AUGMENTING OF EXISTING FLOOD SHELTERS, APPROACH ROADS AND ALLIED</strong></p><p><strong>[SUB-COMPONENT-3.1 OF AIRBMP]</strong></p><p><strong>&amp;</strong></p><p><strong>CONSTRUCTION &amp; DEVELOPMENT OF STORE-ROOM FOR MATERIAL BANK AND CENTRAL TRAINING INSTITUTE (CTI).</strong></p><p><strong>[SUB-COMPONENT-3.3 OF AIRBMP]</strong></p><p>&nbsp;</p><p><strong>1. BACKGROUND </strong></p><p>&nbsp;</p><p>The State of Assam is strategically important as the largest and most populous State in the Northeast and holds great potential for development through improved water resources management. However, Assam is one of the States hardest hit by erosion and flood hazards. Climate change is expected to exacerbate current hazards and lead to more frequent floods and accelerated soil erosion. A progressive and systematic approach is needed to address the key water-related risks and opportunities in Assam.</p><p>The Assam Integrated River Basin Management Program (AIRBMP), responds to the Government of Assam&#39;s (GoA) request to support improved water resources management for economic growth and prosperity, including addressing flood and river erosion risks. The program focuses on building the requisite institutional capacity, filling critical knowledge gaps, and implementing integrated solutions to tackle the current challenges for climate resilient growth and improved livelihoods. The expected funding is US$ 500 million following a Multiphase Programmatic Approach (MPA). The MPA would consist of three overlapping phases or projects over a total of ten years. The first phase of the program (referred to as &quot;the project&quot; from here on) is US$ 135 million. The Project Development Objective (PDO) of the first phase is: To strengthen institutional capacity for integrated water resources planning and management, and to enhance preparedness for flood and river erosion risks in Assam.</p><p>Key implementing agencies for AIRBMP include Water Resources Department (WRD), Flood and</p><p>River Erosion Management Agency of Assam (FREMAA), and <strong>Assam State Disaster Management Authority (ASDMA)</strong>.</p><p>Project components are presented below and subject to adjustments as the project design evolves during the preparation stage.</p><p>&nbsp;</p><p><strong>Component 3: Disaster Risk Management ($34M).</strong></p><p>This component supports the development of early warning and dissemination systems, enhances disaster response at the local levels, and helps enhance the climate resilience of selected villages.</p><p>This ToR concerns the following Sub-components: 3.1: &ldquo;Flood Shelters&rdquo;; 3.3: &ldquo;Strengthening Revenue Circle Disaster Management&rdquo;</p><p>&nbsp;</p><p><strong>2. OBJECTIVE OF THIS ASSIGNMENT</strong></p><p>The Broad objective of the Design, Management&amp; Supervision Consultant (DMSC) is to provide Design Management&amp; Technical Supervisory services to implement the activities under <u>Component 3: Disaster Risk Management; Sub- Component-3.1: &ldquo;Flood Shelters&rdquo;; Sub-component-3.3:&ldquo;Strengthening Revenue Circle Disaster Management&rdquo;</u></p><p>The DMSC is expected to provide Technical and Management support to ASDMA and other partner institutions/stakeholders in project planning, procurement, financial management, technical aspects, construction supervision, progress monitoring &amp; evaluation.</p><p>The services from the proposed DMSC must be comprehensive in nature primarily to achieve at least the following broad objectives at the end of this consulting assignment.</p><p>The Broad Objectives expected at the end of the proposed DMSC assignment is tabulated with the current status which is indicative in nature &ndash;</p><p>&nbsp;</p><p>Table 1</p><table border=\"1\" cellspacing=\"0\" style=\"width:454.25pt\"><tbody><tr><td style=\"vertical-align:top; width:53.75pt\"><p><strong>Component</strong></p></td><td style=\"vertical-align:top; width:207.8pt\"><p><strong>Activity</strong></p></td><td style=\"vertical-align:top; width:192.7pt\"><p><strong>Details on current status &amp; DMSC to proceed from (Indicative)</strong></p></td></tr><tr><td style=\"vertical-align:top; width:53.75pt\"><p>3.1.1</p><p>(Phase I)</p></td><td style=\"vertical-align:top; width:207.8pt\"><p>Construction of 10 Numbers of new Flood Shelters</p><p>Tentative Budget - $8 M</p><p>&nbsp;</p></td><td style=\"vertical-align:top; width:192.7pt\"><p>Community consultations, geotechnical investigations for 6 out of 10 have been undertaken. DPRs for 2 have been prepared but design will need revision.</p></td></tr><tr><td style=\"vertical-align:top; width:53.75pt\"><p>3.1.2</p><p>(Phase I)</p></td><td style=\"vertical-align:top; width:207.8pt\"><p>Retrofitting and augmentation of 30 numbers of existing flood shelters Tentative Budget - $4 M</p></td><td style=\"vertical-align:top; width:192.7pt\"><p>DPR for 5 project sites out of 30 (tentative) has been drafted.</p><p>Community consultations and Rapid Visual Surveys for 19 sites have been completed</p><p>&nbsp;</p></td></tr><tr><td style=\"vertical-align:top; width:53.75pt\"><p>3.1.3&nbsp;</p><p>(Phase II)</p></td><td style=\"vertical-align:top; width:207.8pt\"><p>Retrofitting and augmentation of tentative 100 numbers of existing flood shelters</p></td><td style=\"vertical-align:top; width:192.7pt\"><p>Sites under identification</p><p>At least achieved the bidding stage post approval of DPR prepared by the DMSC;</p></td></tr><tr><td style=\"vertical-align:top; width:53.75pt\"><p>3.3.1</p><p>(Phase I)</p><p>&nbsp;</p><p>&nbsp;</p></td><td style=\"vertical-align:top; width:207.8pt\"><p>Construction of Store Room for Material bank under CQRT in 52 CEOCs with innovative and feasible solutions Tentative Budget &ndash; $1M</p></td><td style=\"vertical-align:top; width:192.7pt\"><p>Sites under identification</p></td></tr><tr><td style=\"vertical-align:top; width:53.75pt\"><p>3.3.2</p><p>(Phase I)</p><p>&nbsp;</p><p>&nbsp;</p></td><td style=\"vertical-align:top; width:207.8pt\"><p>Upgradation of Central Training Institute at Panikhaiti. -design and construction of a Swimming pool, two barracks and a master plan for the CTI</p><p>Tentative Budget &ndash; $2M</p><p>&nbsp;</p></td><td style=\"vertical-align:top; width:192.7pt\"><p>Existing site.</p></td></tr></tbody></table><p>&nbsp;</p><p><strong>3. SCOPE OF WORK</strong></p><p>&nbsp;</p><p>The scope of service for the consultant is to complete the activities as listed above from planning &amp; design phase up to completion of the project through supervision including support for handing over the completed components to the client/employer.</p><p>The Consultant firm shall provide architectural and Detail engineering services for planning, designing and supervision of construction of project components and all internal and external utility services as per provisions in the National Building code 2016 (electrical, water supply, sewerage, storm water drainage, protection work, compound lighting, fire-fighting, landscaping, interior design, development plans showing roads, parking, paths, parks, paved areas, drains, compound walls, external lighting, etc) indicating scope, specifications and cost separately of each subhead, shall be carried out wherever required. The planning, design and execution of the project is to follow all rules, regulations and bye-laws of all requisite Statutory Bodies. Area requirement for each component shall be planned by the design consultant up to a maximum permissible limit of F.A.R. and should be designed in such a way that it should full fill the requirement of the project.</p><p>The Scope of the DMSC revolves around Component 3; Sub-Component 3.1&amp; 3.3 only. The project specific details which include Tentative site locations and details of the proposed Flood Shelters, existing structures for retrofitting / augmentation &amp;Store Room for Material Bank and CTIs is attached as <strong><u>Annexure-I A &amp; Annexure-I B respectively</u></strong></p><p>The DMSC is proposed for providing Design, Management and Technical Supervision of the following Structural project components-</p><ol><li>Construction of New Flood Shelters (Phase I)</li><li>Augmentation and retrofitting of existing Flood Shelters (Phase I and Phase II).</li><li>Construction of a CQRT equipment storage facility (Phase I)</li><li>&nbsp;Construction and Development of Swimming Pool, Two Barracks and allied infrastructural works including development of a Master Plan for the Central Training Institute at Panikhaiti to a full-fledged modern training Institute</li></ol><p>&nbsp;</p><p><strong>Project Location and Details-</strong></p><p>The Project Sites are within the State of Assam. The land/s for the projects are available in possession Govt. of Assam or will be made available.</p><p>The detailed location of the Project sites for Component 3.1 and 3.3 may be referred as <strong><u>Annexure-I A &amp; Annexure-I B respectively.</u></strong></p><p>&nbsp;</p><p>The Indicative activities of the DMSC under this assignment is laid down below.</p><p>&nbsp;</p><p><strong>Activity 1 &ndash; Design support during investment planning and preparation stage </strong></p><p>&nbsp;</p><p>Indicative sub-activities under Design and investment Planning stage are, but not limited to-</p><ol><li>Technical Investigations including geotechnical surveys, Rapid Visual Survey, Non-destructive testing, other technical analysis as required for Proposed New Flood Shelters and Existing Flood Shelter Structures under component 3.2. This shall include all requisite tests, surveys and inspections required for retrofitting works as per prevailing norms and regulations</li><li>Technical Investigations including geotechnical surveys as needed, technical analysis for proposed Material Bank for CQRT equipment&rsquo;s with innovative solutions to best suit the site requirements and project demand and Development of Central Training Institute into full-fledged modern training Institute under component 3.3.</li><li>Consultations with community, users, user departments, other stakeholders as per the specificities of each sub-component</li><li>Preparation of the Design Brief to be approved by the user department</li><li>Development of architectural conceptual design to be approved by the user department</li><li>Development of final architectural design to be approved by the user department</li><li>Review of existing DPRs for Proposed New Flood Shelters and Existing Flood Shelter Structures and updating the DPRs as per the need of the project;</li><li>Preparation of Detailed Project Report for Proposed New Flood Shelters and Existing Flood Shelter Structures under component 3.2. This shall include DPRs for projects taken up as Phase I and Phase II as outlined in &ldquo;Objectives of the Assignment&rdquo;;</li><li>Preparation of Detailed Project Report for proposed Construction of Material Bank Store Room and Development of Central Training Institute into full-fledged modern training Institute under component 3.3.</li><li>Preparation of ESIAs, ESMPs, RAP, SEA/SH and allied Social, Environmental and Gender related project documents as per World Bank (IBRD) requirements for both the components;</li><li>Preparation of Detailed Estimates and associated details for readiness for bidding as per World Bank regulations;</li><li>Assistances in Preparation of bid documents and support for bid process management and contracting; Assistances in Preparation of bidding documents in accordance with the World Bank Procurement Regulations, ensuring appropriate performance indicators are included.</li><li>Prepare the various schedules in the bid documents, including technical specifications, construction schedules, applicable Environment Health and Safety (EHS) Guidelines, O&amp;M schedules, environmental and social safeguards measures including SEA/SH risk mitigation measures in line with the ESMP prepared for the sub-project, and in line with WB safeguard policies, as per the Project &lsquo;s construction and operational requirements.</li><li>Provide coordination support to the PIU, ASDMA;</li><li>Provide handholding support to PIU&amp; ASDMA during tendering processes, pre-bid meetings, minutes of pre-bid meetings and corrigendum/addendums, bid evaluations, negotiations (as applicable) and contract executions.</li></ol><p>&nbsp;</p><p>The Content/format/template of the DPRs shall be confirmed by ASDMA/PIU.</p><p>&nbsp;</p><p><strong>Activity 2 &ndash;Technical Design and Supervision support during investment implementation stage (Construction Stage) </strong></p><p><strong>i. <em>Sub</em>-<em>Activity A</em></strong><em> &ndash; Supervision support for ESMP Implementation and of other management plans: </em></p><p>The consultant shall</p><p>a. Provide oversight on environmental and social management aspects of sub-projects and ensure ESMPs are implemented.</p><p>b. Ensure timely disclosure of final ESIAs, ESMPs, RAP, and other management plans as required before implementation, as part of project preparation in project locations and in a form accessible to the public.</p><p>c. Support to undertake resettlement activities as outlined in the RAP e.g. obtaining cadastral maps, confirming land ownership, land acquisition activities, provision of compensation and livelihoods support, consultations with project-affected people etc.</p><p>d. This includes ensuring that awareness raising sessions on workers Code of Conduct (CoC) are provided to workers (and are part of bidding documents) and that CoCs are required to be signed by all workers.</p><p>e. Establish a system to monitor environmental and social safeguards comprising of COVID 19 measures of the sub-project regularly via site visits etc., including monitoring the indicators set out in the monitoring plan of the ESMPs</p><p>f. Monitor the effectiveness with which the ESMP and other management plans such as RAP are implemented and recommend necessary corrective actions to be taken to the PIU/ ASDMA</p><p>g. Prepare monthly progress reports on ESMP implementation and environmental monitoring reports on sub-projects and submit them to Client for approval.</p><p>h. Ensure that consultations are being undertaken in line with management plans including meaningful consultation with women throughout the project lifecycle</p><p>i. Ensure that the grievance mechanism is functioning effectively and is receiving grievances, including channels for SEA/SH-related grievances; make recommendations to address any grievances brought about through the Grievance Redress Mechanism in a timely manner as per the ESIAs, ESMPs, RAP, SEA/SH.</p><p>&nbsp;</p><p><strong><em>ii. Sub-Activity B-</em></strong><em> Technical Designs, Drawings and updating of Designs-</em></p><p>The consult shall-</p><ol><li>Prepare Technical Plans, Good for Construction (GFC) Drawings, Structural Design Basis Reports and allied technical detailing for construction purpose based on ground requirements and feasibility for the proposed new Flood Shelters as detailed in Annexure I A. The proposed design must be of aspirational/best in class with uniformity in terms of Elevation and non-structural design;</li><li>Prepare Technical Plans, Good for Construction (GFC) Drawings, Structural Design Basis Reports and allied technical detailing for construction purpose based on ground requirements and feasibility for the proposed flood shelter to be retrofitted/augmented as detailed in Annexure I A. The proposed design must be of aspirational/best in class with uniformity in terms of Elevation and non-structural design;</li><li>Prepare Technical Plans, Good for Construction (GFC) Drawings, Structural Design Basis Reports and allied technical detailing for construction purpose based on ground requirements and feasibility for the proposed upgradation and develop works for the Central training Institute (CTI) in Panikhaiti, Assam and prefabricated material store space in 52 Circle Office detailed in Annexure I B.</li><li>Detailed Architectural layout &amp;Structural design of the building infrastructure and training components, site development and landscaping including all relevant structural design, design as per NBC 2016of all electrical, mechanical, plumbing, sanitation and other relevant services like IT &amp; networking/communications, etc whichever required.</li><li>Detailed architecture layout &amp; design of all interiors including all furnishing and fittings, and all special purpose interiors.</li><li>Prepare detailed estimates for works, bills of quantities (BOQ) and estimated project cost for the entire project based on CPWD specification DSR rates. IS codes and market rate for the analysis of rate for non-scheduled items (NSI). The estimation of quantities shall be based on detailed design of all the components of the projects. The Consultant shall prepare and submit Detailed Project Report (DPR) in different volumes as directed by the client/employer for construction of all Training components with allied services, which should include Main Report, Design Base Report, Material Report, Technical Specification, Rate Analysis, Cost Estimate, Bill of Quantity (BOQ), Drawings, combined BOQ for tender purpose, Social &amp; Environmental analysis ESHS plan, construction methodology, Quality Assurance plan, work plan required plants and machinery, Civil work contract Agreement etc. It will also prepare tender/bid documents in accordance with The World Bank procurement guidelines;</li><li>Manage communication processes to ensure timely and appropriate collection, distribution, storage, retrieval and ultimate disposition of project information.</li><li>Preparation of all necessary reports, documents, drawings and designs required for statutory clearance, for example from Fire Safety Department, Municipality, Pollution Control Board and other civil authorities, whichever will be required to complete the project successfully.</li><li>Assistances and support in ensuring vetting/approval of drawings from Specialized Institutes (as required), PWD and/or other line departments;</li><li>Update/revise designs, drawings based on remarks/feedbacks from approving/vetting authority from time to time and also as per site requirements;</li><li>Develop mechanism to ensure timely and efficient release of Good for Construction (GFC) drawings ensuring a robust review and approval taking step is incorporated within the mechanism;</li><li>Preparation of abstracts, frameworks and site checklist for ensuring Construction materials specifications are adhered to as per contracting terms;</li><li>Preparation of detailed As-built drawings;</li><li>Preparation of all allied drawing, designing requirements for the components as per project needs;</li></ol><p><strong>ii. <em>Sub-Activity C&ndash;</em></strong><em> Supervision and QA/QC support for construction:</em></p><p>&nbsp;</p><p><strong>&nbsp;Task 1 &ndash;</strong> Adherence to QA/QC guidelines mentioned in DPRs and Contractor &lsquo;s contract:</p><p>&nbsp;</p><p>The Consultant shall-</p><p>&nbsp;</p><p>1) Ensure that the sub-projects construction activities are in line with the QA/QC guidelines agreed with the World Bank, PWD&amp; ASDMA (PIU) as part of the Project Implementation manual.</p><p>2) Review and recommend for approval contractor&lsquo;s quality assurance procedures and documents.</p><p>3) Establish a system to expeditiously proof-check the structural designs and processes provided by the contractors. Prepare quality assurance and quality control plans which should include inspection and test plan for construction materials and ensure that the approved plans are being followed by the contractor.</p><p>4) Exercise and perform the duties, liabilities, functions and obligations as laid down in the Contract Agreement entered between ASDMA and the respective contractors within the given time frame and budgeted provision, with reasonable skill, care and diligence and ensure that the works are executed strictly as per the terms and conditions of the Contract Agreement entered between ASDMA and the respective contractors within the given time frame and budgeted provisions.</p><p>5) Carry out a scrutiny/technical audit of the reports, drawings, designs, estimates, BOQ etc. prepared by the contractor such as progress reports, site surveys, evaluation and analysis, including soil investigation, structural design, design of internal and external services, plumbing, drainage, water supply, sewerage internal roads, electrification works etc., as the case may be based on the details available in approved DPR.</p><p>&nbsp;6) Carry out day-to-day supervision of construction works at site, quality control, and progress monitoring, and take measurements to certify quantities on the Contractor &lsquo;s claim.</p><p>7) Assess adequacy of various infrastructures (e.g., water supply, labour camp, testing facilities, power, storage, etc.) set up at site by Contractor for proper mobilization of works. Review the contractor&lsquo;s proposal and monitor actual arrangements for security, safety of site, gate control, medical care, emergency preparedness, emergency response, on-site safety training of employees, safety during demolitions, fire prevention, etc.</p><p>8) Analyse project execution schedules submitted by the contractor for its feasibility and whether it is in line with the overall project schedule.</p><p>&nbsp;</p><p><strong>Task 2 &ndash;</strong> Inspections, testing and site visits during construction:</p><p>&nbsp;</p><p>The Consultant shall-</p><p>&nbsp;</p><p>1) Verify and certify the setting out/initiation of works of Contractor in relation to the benchmark, reference marks and lines to ensure correct position, level or alignment.</p><p>2) Recommend the approval of the measuring instruments, indicators, calibrations and other apparatus to be used for carrying out tests/inspections. Approve the test schedule, detailed test procedure and method statement. Attend tests or inspection either at any part of the project/ worksite or at place of installation and place of manufacture. Approve the type and number of performance and operational tests to demonstrate compliance of the installations with output requirements. Countersign contractor&lsquo;s report of every test/inspection after witnessing them.</p><p>&nbsp;3) Conduct periodic and frequent inspections of all work sites to check the nature and quality of work conducted; verify the materials, equipment and labour engaged at the site; review the quality control tests and test results; ensure that the work is implemented in accordance with the approved standards; and ensure that the quality control procedures set forth under the contract are being followed. Any problems observed and recommended remedial actions are to be immediately notified to the PIU/ASDMA.</p><p>4) Witness all quality control sampling and testing done by the contractor. Compile and review all quality control data obtained from tests conducted by the contractor or by others and verify the accuracy of the test data by checking the procedures used in the field for sampling and testing the materials and works.</p><p>5) Carry out independent sampling and testing wherever considered necessary, or as may otherwise be required to check and verify the accuracy of the test results conducted by the contractor. Assess the test results, recommend on acceptance of the materials supplied and, on the works, completed and ensure that proper records of the tests conducted are maintained.</p><p>6) Facilitate and conduct joint periodic inspections on an as-required basis with the PIU/client, including their representatives/consultants, to inspect and accept interim work completion stages of the sub-project work to allow the contractor to proceed with further works. In the event that the work fails to meet the required standards, any removal and replacement or other remedial measures which may be required should be clearly explained along with a time schedule for completing such work.</p><p>7) Facilitate and conduct joint final inspection(s) of the completed works along with the PIU, including their representatives/consultants, and contractor, preparing a statement of exceptions for any works which may remain to be completed.</p><p>8) Participate in monthly inspections and site coordination meetings of PIU/ASDMA, and Contractor for all works to review the overall progress and quality of the works, review any issues, (the instructions which were issued to the contractor to address these problems and the contractor&lsquo;s compliance with these instructions), and agree on any further actions which may be required to be taken to improve either the progress or quality of the works. Assist PIU in preparing and issuing the minutes of such meeting.</p><p>&nbsp;</p><p><strong>Task 3 &ndash;</strong> Handholding support for addressing site specific issues:</p><p>&nbsp;</p><p>The Consultant shall-</p><p>&nbsp;</p><p>1) Advise PIU at site on specific problems/issues related to quality of construction, as and when such problems are detected and brought to notice. Inform PIU of any instances of non-conformity/non-compliance of construction parameters (e.g., materials, workmanship, specification).</p><p>2) Develop necessary instruction/sketches in case of inadequacy in drawings/specification detected or where it is necessary to elaborate on design due to variation of site/soil condition in consultation with PIU as required, along with cost variations.</p><p>3) Provide timely recommendations on variations/cost estimates and change orders as required, along with justification and analysis of rates so as to avoid any delay in execution.</p><p>4) Prepare detailed PERT/CPM (Program Evaluation Review Technique/Critical Path Method) and other chart analyses of various project related activities regarding time frame, resource allocation and scheduling etc. using latest techniques, including developing MIS for approval.</p><p>5) Ensure measurement of all items having financial value in the measurement book and/or level filed book at all times so that a complete record is obtained of all works performed under the contract.</p><p>6) Ensure that the problems noted and actions taken / to be taken are recorded in the site order book. Assess reasons for delay in implementation and recommend ways to accelerate project implementation.</p><p>7) Ensure strategic planning and supervision for continuous and uninterrupted functioning of the existing shelters/schools during implementation of works.</p><p>&nbsp;</p><p><strong>Task 4 &ndash;</strong> Conducting detailed assessment for any variations:</p><p>&nbsp;</p><p>The Consultant shall</p><p>&nbsp;</p><p>1) Recommend the cost of completing any urgent unforeseen works, if required, related to the project, in the event of Contractor&lsquo;s delay/unwillingness/inability after conducting detailed costs assessment.</p><p>2) Review the progress and quality of the works and prepare a detailed assessment report for advising/recommending PIU and ASDMA on any necessary variations to the contracts, including work programs, work procedures, inputs, safety, quality, variation orders, completion dates, and/or any other matters which may affect the timely and satisfactory completion of the work. Propose and present for approval any changes in the plans which may be deemed necessary and indicate any effect such changes may have on the contract.</p><p>3) Review the variation orders or claims from the contractors for time extension, extra compensation, or expenses or other similar matters prepared by PIU/ASDMA and advise on actions that may be required on such variations.</p><p>&nbsp;</p><p><strong>Task 5 &ndash;</strong> Assisting PIU in preparation of progress/completion reports:</p><p>&nbsp;</p><p>The Consultant shall-</p><p>&nbsp;</p><p>1) Attend progress review meetings called by ASDMA/PIU and submit updates if required on project progress and issues.</p><p>2) Assist PIU in preparation of project progress/completion reports for issuance of Completion/Operational Acceptance Certificate to the Contractor within specified time after completion of tests on commissioning/defect liability. Verify whether after receipt of Completion/Operational acceptance certificate, the Contractor has cleared and removed from site all his/her equipment (no longer required), surplus materials, wreckages, rubbish and temporary structures. Determine whether the site facilities are in clean and safe conditions.</p><p>3) Verify during clearing and grubbing operation on worksite by Contractor that the minimum practicably necessary activities to construct the works have been conducted and verify that trees and other vegetation designated for preservation are not damaged and are fully protected.</p><p>&nbsp;</p><p><strong>Task 6 &ndash;</strong> Supervising Contractor&lsquo;s post construction and execution demonstration activities:</p><p>&nbsp;</p><p>The Consultant shall-</p><p>&nbsp;</p><p>1) Verify as built design&ndash;build documents and drawings. Provide ASDMA/PIU a list of all necessary warranties which need to be handed over by the contractor.</p><p>2) Ensure that utility shifting has been done and other facilities such as sign boards have been restored by the contractor as required, verify exploratory excavation by the Contractor for checking the exact position/location/co-ordinate of the existing services and verify the adequacy of arrangements made by the service provider for any diversion or removal of services required.</p><p>&nbsp;3) Verify adequacy of safeguards being provided by the Contractor to pipes, cables etc. and ensure that Contractor adopts methods which pose least possible interference to existing amenities.</p><p>&nbsp;4) Verify whether all water and waste products from the sites are discharged as per applicable regulations.</p><p>5) Witness Contractor&lsquo;s demonstration for proper functioning and operation of all mechanical and electrical equipment with design and specification both individually and as part of the system. This includes witnessing and recording each process, each of auxiliary equipment&lsquo;s, distribution system &amp; systematic completion of plant for pre-commissioning.</p><p>6) Scrutinize the Plant Modification proposal prepared by the Contractor, in case of failure of performance test, and approve the same after required improvement. Witness the modification work during implementation stage and witness the repeat guarantee test by the Contractor.</p><p>&nbsp;7) Review structural soundness reports cum certificate produced by the contractor, and if required, provide independent structural soundness certificate to facilities.</p><p>&nbsp;</p><p><strong>Task 7 &ndash;</strong> Record keeping and reporting:</p><p>&nbsp;</p><p>The Consultant shall-</p><p>&nbsp;</p><p>1) Ensure that all the necessary records for the activities detailed in the above tasks are duly maintained in soft and hard copies, with proper backups.</p><p>2) Prepare detailed monthly progress and completion reports of the activities related to the above-mentioned tasks and share with PIU/ASDMA for independent verification and approval.</p><p>3) Prepare sub-project contract completion report summarizing the construction activities and indicating, among other items, contract changes, claims or disputes, or any other substantive matters having an effect on the cost and progress of the works. The report, to be submitted to the PIU/ASDMA must contain accurate and complete &quot;As Built&quot; drawings for the completed works.</p><p>&nbsp;Note: <strong>The Consultant shall act as the &ldquo;Engineer&rdquo; defined in the contract (with FIDIC General Conditions) for construction supervision and contract administration ensuring full compliance with the design, drawing, quality assurance and control, and ESMP implementation specified in the specifications, contract documents and other project documents. </strong></p><p>&nbsp;</p><p><strong>&nbsp;Activity 3 - Supervision support during investment implementation stage (Operations Stage)</strong></p><p><em>i. Monitoring</em>: The Consultant shall also monitor investment sub-projects during the defect-liability period, or O&amp;M period including any ESMP measures outlined for operation phase for satisfactory performance and share detailed reports on the quality of work along with recommendations for improvements, as part of the monthly reports.</p><p>&nbsp;ii. The Consultant shall develop an O&amp;M protocol for each sub-project investment and present it to ASDMA through a brief workshop so as to enable client to manage the created assets in a technically sound and financially efficient manner.</p><p>&nbsp;iii. Consultant&lsquo;s work will be supervised closely by the PIU, ASDMA.</p><p>&nbsp;</p><p><strong>Activity 4 &ndash; General Management and Planning support</strong>:</p><p>The Consultant shall</p><p>i. Advice and assist PIU in preparing the annual work plan and forecast of fund requirements for Component 3; Sub-Component-3.2 of the AIRBM Project.</p><p>ii. Advice and assist PIU in the compilation, preparation and submission of reimbursement claims for each sub-project.</p><p>iii. Advice and assist PIU in the preparation of required financial management reports as detailed in the FM section of the PIM. Such reports include, are but not limited to, (i) accounting books and records, (ii) financial and accounting reports, (iii) Interim Unaudited Financial Reports, (iv) Annual Project Financial Statements, and (v) Internal Audit Report.</p><p>iv. Advice and assist PIU in the preparation of grant access condition compliance report for disbursement.</p><p>v. Advice and assist PIU in implementing internal control systems, as recommended in the PIM. vi. Advice and assist PIU in implementation of measures outlined in ESMP and other instruments, and preparing necessary E&amp;S reports</p><p>vii. Advice and assist PIU in providing necessary information, as required by ASDMA for Monitoring and Evaluations systems for AIRBMP implementation.</p><p>viii. Advise and assist the PIU/ASDMA in implementing and managing all aspects of the AIRBMP.</p><p>ix. Provide support to PIU in carrying out ongoing citizen and stakeholder engagement activities. x. Provide coordination support to the PIU for approval of various documents/reports by other line departments as associated.</p><p>&nbsp;xi. Provide coordination support to PIU during external audit being conducted by the Office of Auditor General (OAG).</p><p>xii. Support the Client in managing all tasks required under this contract and others to be agreed from time to time, and ensuring delivery of outputs in a timely and satisfactory manner in accordance with the agreed project implementation schedule.</p><p>&nbsp;</p><p><strong>4. REPORTS, DELIVERABLES, PERIOD OF PERFORMANCE, PAYMENT </strong></p><p>&nbsp;</p><p><strong>4.1 List of Reports and Schedule of Deliveries</strong>. The Consultant shall prepare the following reports in English and complete digital files in a format and manner acceptable to the ASDMA and the World Bank. All the reports will need to be reviewed and approved by the ASDMA/PIU and no-objection will be sought from the World Bank before being finalized for payments. Draft versions of the report would be prepared initially, and submitted in 3 hard copies and 1 soft copy. Final versions would be submitted within two weeks following receipt of comments from the ASDMA/PIU (<em>an exception shall be for the Monthly and Quarterly Reports where the report is to be finalized in one week</em>). ASDMA/PIU&rsquo;s comments would generally be provided within one week of receipt of the draft report. The consultant will be required to make a power point presentation with all important deliverables.</p><p><strong>i. Inception Report (IR). </strong>The draft IR shall be submitted within one month after commencement of assignment. The IR shall <em>inter alia </em>include approach to the assignment, objectives, detailed methodologies, and work plans for each Task (and respective sub-activities) of the assignment. It must also detail the related tasks, activities, schedule of activities, detailed time-tasks/schedule listing all tasks, mobilization plan, anticipated difficulties including resource gaps that have become apparent, deficiencies in PIU&lsquo;s/Client&lsquo;s assistance. It must bring to Client&lsquo;s attention major problems that might affect the direction and progress of the work.</p><p><strong>ii. Monthly Reports (MR). </strong>The draft MR shall be submitted within a week from the end of each month. The MR shall <em>inter alia </em>include work progress on all components, tasks undertaken, results achieved, meetings held and persons met, staff deployment, difficulties encountered, and forecast of assistance required from the client for each activity/task of the assignment. The monthly reports shall also incorporate monthly progress and construction supervision reports for individual projects as well as the deployment tables for the input-based payments. The MR shall be submitted for every month except for the month ending quarter, as per the format prescribed in the PIM.</p><p><strong>iii. Quadrimester Report (QR): </strong>The draft Quadrimester report shall be submitted within two weeks from the end of the quadrimester for which the report is submitted. The QR shall <em>inter alia </em>include work progress, team mobilization, tasks undertaken, results achieved, meetings held and persons met, planning of activities for next trimester, updated works schedule and staff mobilization plan, status of M&amp;E indicators, difficulties encountered, forecast of assistance required for each Part of the assignment from the client. The Quadrimester report shall include physical and financial progress reports related to the use of the UDG, as per the format prescribed in PIM. A separate quadimester internal audit report shall be prepared in the format as prescribed in the PIM as well.</p><p><strong>iv. Annual Reports (AR): </strong>The annual reports shall be submitted within week from the end of fiscal year for which the report is submitted. The AR shall <em>inter alia </em>include work progress, team mobilization, tasks undertaken, results achieved, meetings held and persons met, planning of activities for next quarter, updated works schedule and staff mobilization plan, status of M&amp;E indicators, difficulties encountered, forecast of assistance required for each Part of the assignment from the client.</p><p><strong>v. Mid-term Report (MTR): </strong>The mid-term report shall be submitted within two weeks after the contract is halfway through the contract period. The MTR shall <em>inter alia </em>include work progress, team mobilization, tasks undertaken, results achieved, meetings held and persons met, planning of activities for next quarter, updated works schedule and staff mobilization plan, status of M&amp;E indicators, difficulties encountered, forecast of assistance required for each Part of the assignment from the client.</p><p><strong>vi. Final Report: </strong>The completion report of the consultants providing the details of overall work progress and final documentations.</p><p>&nbsp;</p><p><strong>4.2 Report Format </strong></p><p>a. The report shall contain/present the data, information, assumptions and corresponding justification, analysis, and conclusions and recommendations.</p><p>b. All reports required by the ToR shall provide a clear presentation and include a table of contents and an executive summary. The main body of the text shall be organized in sections and focus on the findings and recommendations and their justification. Supporting data and analysis shall be included in the Annex which will be referenced as appropriate in the body of the text. All paragraphs in the executive summary, main text, and Annex(es), shall be numbered to facilitate reading across the report.</p><p>c. The report shall be illustrated as appropriate with such drawings, sketches, photographs, tables, graphs, and maps to aid comprehension and assimilation of their contents.</p><p>d. The consultants will need to submit a draft template for all reports as part of the inception report<strong> </strong>which will be reviewed by the ASDMA/PIU and WB for adequacy. The consultant will incorporate all suggestions and submit the deliverables accordingly.</p><p>&nbsp;</p><p><strong>4.3 Period of Performance: </strong>The DMSC will be engaged by the client for a period of approximately 4.0 years.</p><p>&nbsp;</p><p><strong>4.4 Payment: </strong>The Consultant shall be compensated based on a time-based structure that accounts for (i) submission of key deliverables due at the time and (ii) input of each key expert.</p><p>&nbsp;</p><p><strong>4.5 Deliverables and Milestones </strong>Other than sub-project regular reporting (Inception, Monthly, Quadrimesterly, Yearly, Mid Term and Final reports), the consultant should also deliver the following in hard and soft copies, as appropriate, to the PIU/ASDMA within the set times. (Cumulative weeks; Note: Contract signing = zero weeks)</p><p>&nbsp;</p><p><strong>Indicative List of deliverables-</strong></p><table border=\"1\" cellspacing=\"0\" style=\"width:537.1pt\"><tbody><tr><td style=\"height:13.45pt; vertical-align:top; width:35.4pt\"><p><strong>Sl.No</strong></p></td><td style=\"height:13.45pt; vertical-align:top; width:160.45pt\"><p><strong>Activity</strong></p></td><td style=\"height:13.45pt; vertical-align:top; width:181.4pt\"><p><strong>Deliverable</strong></p></td><td style=\"height:13.45pt; vertical-align:top; width:159.85pt\"><p><strong>Timeline</strong></p></td></tr><tr><td style=\"height:13.45pt; vertical-align:top; width:35.4pt\"><p>1</p></td><td style=\"height:13.45pt; vertical-align:top; width:160.45pt\"><p>&nbsp;</p></td><td style=\"height:13.45pt; vertical-align:top; width:181.4pt\"><p>Inception Report &amp; Work-Plan/Roadmap</p></td><td style=\"height:13.45pt; vertical-align:top; width:159.85pt\"><p>4 weeks</p></td></tr><tr><td rowspan=\"5\" style=\"height:13.45pt; vertical-align:top; width:35.4pt\"><p>2</p></td><td rowspan=\"5\" style=\"height:13.45pt; vertical-align:top; width:160.45pt\"><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p><strong>Design support during investment planning and preparation stage </strong></p></td><td style=\"height:13.45pt; vertical-align:top; width:181.4pt\"><p>Project Performance Monitoring Sheet (PPMS) (For the components) showing all sub activities.</p></td><td style=\"height:13.45pt; vertical-align:top; width:159.85pt\"><p>8 weeks</p></td></tr><tr><td style=\"height:12.85pt; vertical-align:top; width:181.4pt\"><p>1st Model DPR for New Flood Shelters</p></td><td style=\"height:12.85pt; vertical-align:top; width:159.85pt\"><p>12 weeks</p></td></tr><tr><td style=\"height:13.45pt; vertical-align:top; width:181.4pt\"><p>1st Model DPR for Retrofitting Works</p></td><td style=\"height:13.45pt; vertical-align:top; width:159.85pt\"><p>12 weeks</p></td></tr><tr><td style=\"height:13.45pt; vertical-align:top; width:181.4pt\"><p>Final draft DPRs for 10 new Flood shelters &amp; 30 retrofitting works.</p></td><td style=\"height:13.45pt; vertical-align:top; width:159.85pt\"><p>30 weeks</p></td></tr><tr><td style=\"height:13.45pt; vertical-align:top; width:181.4pt\"><p>Assistances in Bid management/procurement activities and technical inputs in Bidding documents.</p></td><td style=\"height:13.45pt; vertical-align:top; width:159.85pt\"><p>&nbsp;As per project requirements</p></td></tr><tr><td rowspan=\"2\" style=\"height:13.45pt; vertical-align:top; width:35.4pt\"><p>3</p></td><td rowspan=\"2\" style=\"height:13.45pt; vertical-align:top; width:160.45pt\"><p><strong>Technical Design and Supervision support</strong></p></td><td style=\"height:13.45pt; vertical-align:top; width:181.4pt\"><p>Technical Designs, Drawings (GFC) and updating of Designs</p></td><td style=\"height:13.45pt; vertical-align:top; width:159.85pt\"><p>As per project requirements</p></td></tr><tr><td style=\"height:13.45pt; vertical-align:top; width:181.4pt\"><p>ESMP Implementation and other management plans</p></td><td style=\"height:13.45pt; vertical-align:top; width:159.85pt\"><p>As per project requirements</p></td></tr><tr><td style=\"height:13.45pt; vertical-align:top; width:35.4pt\"><p>4</p></td><td style=\"height:13.45pt; vertical-align:top; width:160.45pt\"><p><strong>Supervision support during investment implementation stage</strong></p></td><td style=\"height:13.45pt; vertical-align:top; width:181.4pt\"><p>Contract Variation Reporting, QA Plans, Inspection and supervision reports etc.</p></td><td style=\"height:13.45pt; vertical-align:top; width:159.85pt\"><p>As per project requirements</p></td></tr><tr><td style=\"height:13.45pt; vertical-align:top; width:35.4pt\"><p>&nbsp;</p></td><td style=\"height:13.45pt; vertical-align:top; width:160.45pt\"><p><strong>General Management and Planning support</strong>:</p><p>&nbsp;</p></td><td style=\"height:13.45pt; vertical-align:top; width:181.4pt\"><p>Contract Management Plans (CMPs), Updated PPMS for the components, Assistances in Financial Management Reports and contract overall management and planning.</p></td><td style=\"height:13.45pt; vertical-align:top; width:159.85pt\"><p>As per project requirements</p></td></tr></tbody></table><p>&nbsp;</p><p><em>Note: The deployment of Key Experts shall be harmonized (full time and / or intermittent or &lsquo;as and when needed&rsquo; basis) as per the scope of services, above milestones and changes (if any). </em></p><p><em>Note: Input of key experts will be supervised and monitored by PIU/ASDMA. Involvement of intermittent/unallocated experts shall be consistent with the staffing schedule agreed with the PIU.</em></p><p>&nbsp;</p><p><strong>5. DATA, LOCAL SERVICES AND FACILITIES TO BE PROVIDED BY CLIENT-</strong></p><p>5.1 The Client would make the following available to the Consultant:</p><p>i. Any supporting documents like permits and licenses necessary for the completion of the Consultant&#39;s duties and assistance with any special arrangements to allow the Consultant to enter any restricted areas related to the Project.</p><p>ii. Access to all relevant previous studies, reports, documents and contracts related to the Project on request by the Consultant.</p><p>iii. Assistance with arranging meetings with the concerned Ministry and Department of the Government of Assam, project executing agencies at National, Provincial and municipality level and other authorities as necessary during the course of the Consultant&lsquo;s work.</p><p>&nbsp;</p><p>5.2 Considering the current limitations of office space in ASDMA premises, the agency/firm shall make requisite arrangements for office space along with internet connected workstations, within a radius of 2 Km from ASDMA office. Cost component towards Office setup shall be quoted by the agency as out of pocket/reimbursable expenses and shall be paid based on actuals with ceiling set as the quoted component of the bid.</p><p>Subsequently, if necessary office spaces are made available by ASDMA, necessary adjustments shall be made.</p><p>5.3 The Consultant shall verify and be satisfied with the accuracy of the data/information provided by the Client before these are used. Data/information/material provided to the Consultant shall remain the property of the originating agency and shall be provided solely for the purpose of the work conducted under this contract. All such borrowed material shall be returned to the Client upon completion of the assignment. Apart from data/information provided by the Client and that which the Consultant could procure from other agencies, the Consultant shall be responsible to collect any other data/information required for the assignment, through field survey and investigations.</p><p>&nbsp;</p><p>5.4 Provisional sum will be allocated by the Client for all - investigations.</p><p><strong>6. REPORTING REQUIREMENTS</strong></p><p>&nbsp;</p><p><strong>Project Organisation</strong></p><p>The three Implementing Agencies (IAs) under AIRBMP are FREMAA, WRD, and ASDMA.</p><p>FREMAA will be the nodal coordinating agency while WRD and ASDMA will be the executing agencies for the program. A Project Management Unit (PMU) will be established in FREMAA to support the implementation of the program. The PIU in ASDMA will be headed by the CEO, ASDMA.</p><p>For purpose of technical vetting and reviews of Construction Designs and Technical aspects and ensuring hand holding support, Assam Public Works Department (APWD) has been collaborated with. ASDMA and APWD has executed an MoU for this purpose. All designs, drawings, technical details must be submitted to ASDMA by the DMSC for review of the PWD. Necessary follow up assistances and assistances in getting clearances from PWD and incorporation of comments/feedbacks must be ensured by the DMSC from time to time.</p><p>&nbsp;</p><p>6.1 The entire assignment shall be carried out under the overall guidance of the PIU/ASDMA, and World Bank. At all steps, the Consultant will be required to closely engage and seek inputs from the Client, Bank team and other consultants hired by Client/World Bank.</p><p>6.2 Team Leader will lead both the Investment planning/preparation, Designing, Construction &amp; Implementation Supervision parts and will report to the CEO/Engineer of PIU in ASDMA. He/she will work closely with the PIU team, and core task team members (local and international) from the World Bank. He/she will lead and be responsible for the overall delivery and performance of this assignment. The Team leader will be responsible for delivery of scope of work for Activities 1 to 4. He/she must coordinate the preparation and finalisation of inception/monthly/quadrimester/interim/final reports in addition to the other tasks with support from the team members. The day-to-day activities, works planning and staff utilization for various activities will be coordinated and supervised by the Client /</p><p>For purpose of Technical vetting and reviews of Construction Designs and Technical aspects, ASDMA and PWD, Assam has executed an MoU. All designs, drawings, technical details must be submitted to ASDMA by the DMSC for review of the PWD. Necessary follows and assistances in getting clearances from PWD and incorporation of comments/feedbacks must be ensured by the DMSC.</p><p>6.3 The Consultant will need to organize the visits/meetings for data collection and stakeholder consultations on their own and provide coordination support for arranging any monthly/quarterly review meetings for specific projects. FREMAA&lsquo;s/Bank&lsquo;s task team may join some of the consultation meetings.</p><p><strong>7. FIRM&rsquo;S EXPERIENCE, LIST OF KEY POSITIONS AND THEIR ROLES AND RESPONSIBILITIES </strong></p><p>7.1 The consulting firm should be in core consulting business in civil engineering infrastructure design, management and supervision works. The Firm must be substantially responsive to pre-qualification and eligibility criteria listed in Section&hellip;&hellip;&hellip;&hellip;. of the issued RFP.</p><p>&nbsp;</p><p>&nbsp;7.2 It is estimated that about minimum 588 person-months of key experts as listed below, will be required for the assignment. <strong>In addition to these key positions, other technical and non-technical professionals and support staffs will be required to carry out this assignment from time to time. The Consultant can propose and alternate deployment schedule for the proposed team as per their approach and methodology for the execution of this assignment with due justification.</strong></p><p>&nbsp;</p><p>7.3 It is to be noted that the deployment of staff by the firm will be strictly monitored by the client and replacement of key team members will be discouraged. However, the firm may, with proper justification, request the client and the World Bank in writing for a replacement of a key personnel with an alternative whose credentials are equivalent or better than the existing team member.</p><p>&nbsp;</p><p>&nbsp;</p><table border=\"1\" cellspacing=\"0\" style=\"width:756px\"><tbody><tr><td style=\"vertical-align:top; width:28.1pt\"><p><strong>Sl.</strong></p></td><td style=\"vertical-align:top; width:3.0cm\"><p><strong>Key Experts</strong></p></td><td style=\"vertical-align:top; width:53.1pt\"><p><strong>No.s</strong></p></td><td style=\"vertical-align:top; width:121.35pt\"><p><strong>National/International</strong></p></td><td style=\"vertical-align:top; width:51.95pt\"><p><strong>Person-Months</strong></p></td><td style=\"vertical-align:top; width:113.8pt\"><p><strong>Indicative Activities</strong></p></td></tr><tr><td style=\"height:24.6pt; vertical-align:top; width:28.1pt\"><p>1</p></td><td style=\"height:24.6pt; vertical-align:top; width:3.0cm\"><p>Team Leader</p></td><td style=\"height:24.6pt; vertical-align:top; width:53.1pt\"><p>1</p></td><td style=\"height:24.6pt; vertical-align:top; width:121.35pt\"><p>National</p></td><td style=\"height:24.6pt; vertical-align:top; width:51.95pt\"><p>48</p></td><td style=\"height:24.6pt; vertical-align:top; width:113.8pt\"><p>Activity1,2,3 &amp; 4</p></td></tr><tr><td style=\"vertical-align:top; width:28.1pt\"><p>2</p></td><td style=\"vertical-align:top; width:3.0cm\"><p>Geo-Technical Expert</p></td><td style=\"vertical-align:top; width:53.1pt\"><p>1</p></td><td style=\"vertical-align:top; width:121.35pt\"><p>National</p></td><td style=\"vertical-align:top; width:51.95pt\"><p>24</p></td><td style=\"vertical-align:top; width:113.8pt\"><p>Activity 1 ,2 &amp; 3</p></td></tr><tr><td style=\"vertical-align:top; width:28.1pt\"><p>3</p></td><td style=\"vertical-align:top; width:3.0cm\"><p>Structural Engineer</p></td><td style=\"vertical-align:top; width:53.1pt\"><p>1</p></td><td style=\"vertical-align:top; width:121.35pt\"><p>National</p></td><td style=\"vertical-align:top; width:51.95pt\"><p>36</p></td><td style=\"vertical-align:top; width:113.8pt\"><p>Activity 1 &amp; 2</p></td></tr><tr><td style=\"vertical-align:top; width:28.1pt\"><p>4</p></td><td style=\"vertical-align:top; width:3.0cm\"><p>Gender Specialist</p></td><td style=\"vertical-align:top; width:53.1pt\"><p>1</p></td><td style=\"vertical-align:top; width:121.35pt\"><p>National</p></td><td style=\"vertical-align:top; width:51.95pt\"><p>36</p></td><td style=\"vertical-align:top; width:113.8pt\"><p>Activity 1,2 &amp; 3</p></td></tr><tr><td style=\"vertical-align:top; width:28.1pt\"><p>5</p></td><td style=\"vertical-align:top; width:3.0cm\"><p>Social Expert</p></td><td style=\"vertical-align:top; width:53.1pt\"><p>1</p></td><td style=\"vertical-align:top; width:121.35pt\"><p>National</p></td><td style=\"vertical-align:top; width:51.95pt\"><p>36</p></td><td style=\"vertical-align:top; width:113.8pt\"><p>Activity 1,2 &amp; 3</p></td></tr><tr><td style=\"vertical-align:top; width:28.1pt\"><p>6</p></td><td style=\"vertical-align:top; width:3.0cm\"><p>Environmental Expert</p></td><td style=\"vertical-align:top; width:53.1pt\"><p>1</p></td><td style=\"vertical-align:top; width:121.35pt\"><p>National</p></td><td style=\"vertical-align:top; width:51.95pt\"><p>36</p></td><td style=\"vertical-align:top; width:113.8pt\"><p>Activity 1,2 &amp; 3</p></td></tr><tr><td style=\"vertical-align:top; width:28.1pt\"><p>7</p></td><td style=\"vertical-align:top; width:3.0cm\"><p>Engineer (Civil)</p></td><td style=\"vertical-align:top; width:53.1pt\"><p>3</p></td><td style=\"vertical-align:top; width:121.35pt\"><p>National</p></td><td style=\"vertical-align:top; width:51.95pt\"><p>144</p></td><td style=\"vertical-align:top; width:113.8pt\"><p>Activity1,2,3 &amp; 4</p></td></tr><tr><td style=\"vertical-align:top; width:28.1pt\"><p>8</p></td><td style=\"vertical-align:top; width:3.0cm\"><p>Engineer (Electrical)</p></td><td style=\"vertical-align:top; width:53.1pt\"><p>2</p></td><td style=\"vertical-align:top; width:121.35pt\"><p>National</p></td><td style=\"vertical-align:top; width:51.95pt\"><p>48</p></td><td style=\"vertical-align:top; width:113.8pt\"><p>Activity 1,2,3&amp;4</p></td></tr><tr><td style=\"vertical-align:top; width:28.1pt\"><p>9</p></td><td style=\"vertical-align:top; width:3.0cm\"><p>Engineer (Public Health Engineering)</p></td><td style=\"vertical-align:top; width:53.1pt\"><p>1</p></td><td style=\"vertical-align:top; width:121.35pt\"><p>National</p></td><td style=\"vertical-align:top; width:51.95pt\"><p>24</p></td><td style=\"vertical-align:top; width:113.8pt\"><p>Activity1,2,3 &amp; 4</p></td></tr><tr><td style=\"vertical-align:top; width:28.1pt\"><p>10</p></td><td style=\"vertical-align:top; width:3.0cm\"><p>Institutional Capacity Development Expert/Training Expert</p></td><td style=\"vertical-align:top; width:53.1pt\"><p>1</p></td><td style=\"vertical-align:top; width:121.35pt\"><p>National</p></td><td style=\"vertical-align:top; width:51.95pt\"><p>24</p></td><td style=\"vertical-align:top; width:113.8pt\"><p>Activity 1 ,2 ,3&amp; 4</p></td></tr><tr><td style=\"height:2.9pt; vertical-align:top; width:28.1pt\"><p>11</p></td><td style=\"height:2.9pt; vertical-align:top; width:3.0cm\"><p>Architect cum Planner</p></td><td style=\"height:2.9pt; vertical-align:top; width:53.1pt\"><p>1</p></td><td style=\"height:2.9pt; vertical-align:top; width:121.35pt\"><p>National</p></td><td style=\"height:2.9pt; vertical-align:top; width:51.95pt\"><p>48</p></td><td style=\"height:2.9pt; vertical-align:top; width:113.8pt\"><p>Activity 1 ,2 &amp; 3</p></td></tr><tr><td style=\"height:2.9pt; vertical-align:top; width:28.1pt\"><p>12</p></td><td style=\"height:2.9pt; vertical-align:top; width:3.0cm\"><p>Quantity Surveyor</p></td><td style=\"height:2.9pt; vertical-align:top; width:53.1pt\"><p>2</p></td><td style=\"height:2.9pt; vertical-align:top; width:121.35pt\"><p>National</p></td><td style=\"height:2.9pt; vertical-align:top; width:51.95pt\"><p>36</p></td><td style=\"height:2.9pt; vertical-align:top; width:113.8pt\"><p>Activity 1 &amp;2</p></td></tr><tr><td style=\"height:2.9pt; vertical-align:top; width:28.1pt\"><p>13</p></td><td style=\"height:2.9pt; vertical-align:top; width:3.0cm\"><p>Architect</p></td><td style=\"height:2.9pt; vertical-align:top; width:53.1pt\"><p>2</p></td><td style=\"height:2.9pt; vertical-align:top; width:121.35pt\"><p>National</p></td><td style=\"height:2.9pt; vertical-align:top; width:51.95pt\"><p>48</p></td><td style=\"height:2.9pt; vertical-align:top; width:113.8pt\"><p>Activity 1 ,2 ,3&amp; 4</p></td></tr><tr><td style=\"height:2.9pt; vertical-align:top; width:28.1pt\"><p>&nbsp;</p></td><td style=\"height:2.9pt; vertical-align:top; width:3.0cm\"><p>&nbsp;</p></td><td style=\"height:2.9pt; vertical-align:top; width:53.1pt\"><p>&nbsp;</p></td><td style=\"height:2.9pt; vertical-align:top; width:121.35pt\"><p>&nbsp;</p></td><td style=\"height:2.9pt; vertical-align:top; width:51.95pt\"><p>588</p></td><td style=\"height:2.9pt; vertical-align:top; width:113.8pt\"><p>&nbsp;</p></td></tr></tbody></table><p>&nbsp;</p><p>&nbsp;</p><p><strong>Support Staff-</strong></p><p>&nbsp;</p><table border=\"1\" cellspacing=\"0\" style=\"width:487.55pt\"><tbody><tr><td style=\"height:25.1pt; vertical-align:top; width:21.05pt\"><p><strong>Sl</strong></p></td><td style=\"height:25.1pt; vertical-align:top; width:173.85pt\"><p><strong>Staff</strong></p></td><td style=\"height:25.1pt; vertical-align:top; width:97.55pt\"><p><strong>No.s</strong></p></td><td style=\"height:25.1pt; vertical-align:top; width:97.55pt\"><p><strong>FT/PT</strong></p></td><td style=\"height:25.1pt; vertical-align:top; width:97.55pt\"><p><strong>Person-Months</strong></p></td></tr><tr><td style=\"height:23.05pt; vertical-align:top; width:21.05pt\"><p>1</p></td><td style=\"height:23.05pt; vertical-align:top; width:173.85pt\"><p>Site Engineer</p></td><td style=\"height:23.05pt; vertical-align:top; width:97.55pt\"><p>8</p></td><td style=\"height:23.05pt; vertical-align:top; width:97.55pt\"><p>FT</p></td><td style=\"height:23.05pt; vertical-align:top; width:97.55pt\"><p>384</p></td></tr><tr><td style=\"height:13.1pt; vertical-align:top; width:21.05pt\"><p>2</p></td><td style=\"height:13.1pt; vertical-align:top; width:173.85pt\"><p>Cad Operator</p></td><td style=\"height:13.1pt; vertical-align:top; width:97.55pt\"><p>4</p></td><td style=\"height:13.1pt; vertical-align:top; width:97.55pt\"><p>FT</p></td><td style=\"height:13.1pt; vertical-align:top; width:97.55pt\"><p>48x4= 192</p></td></tr><tr><td style=\"height:13.1pt; vertical-align:top; width:21.05pt\"><p>3</p></td><td style=\"height:13.1pt; vertical-align:top; width:173.85pt\"><p>Admin Assistant</p></td><td style=\"height:13.1pt; vertical-align:top; width:97.55pt\"><p>2</p></td><td style=\"height:13.1pt; vertical-align:top; width:97.55pt\"><p>FT</p></td><td style=\"height:13.1pt; vertical-align:top; width:97.55pt\"><p>48 x 2= 96</p></td></tr><tr><td style=\"height:13.7pt; vertical-align:top; width:21.05pt\"><p>4</p></td><td style=\"height:13.7pt; vertical-align:top; width:173.85pt\"><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Office&nbsp; Person</p></td><td style=\"height:13.7pt; vertical-align:top; width:97.55pt\"><p>2</p></td><td style=\"height:13.7pt; vertical-align:top; width:97.55pt\"><p>FT</p></td><td style=\"height:13.7pt; vertical-align:top; width:97.55pt\"><p>48 x 2= 96</p></td></tr><tr><td style=\"height:13.1pt; vertical-align:top; width:21.05pt\"><p>&nbsp;</p></td><td style=\"height:13.1pt; vertical-align:top; width:173.85pt\"><p>&nbsp;</p></td><td style=\"height:13.1pt; vertical-align:top; width:97.55pt\"><p>&nbsp;</p></td><td style=\"height:13.1pt; vertical-align:top; width:97.55pt\"><p>&nbsp;</p></td><td style=\"height:13.1pt; vertical-align:top; width:97.55pt\"><p>768</p></td></tr></tbody></table><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p><strong>7.4 </strong><strong>Minimum Competency of Experts &amp; Support Staff-</strong></p><p>&nbsp;</p><table border=\"1\" cellspacing=\"0\" style=\"width:820px\"><tbody><tr><td style=\"height:9.75pt; vertical-align:top; width:58.95pt\"><p><strong>Sl.</strong></p></td><td style=\"height:9.75pt; vertical-align:top; width:178.5pt\"><p><strong>Key Experts</strong></p></td><td style=\"height:9.75pt; vertical-align:top; width:254.7pt\"><p><strong>Minimum Competency Requirement</strong></p></td></tr><tr><td style=\"height:18.25pt; vertical-align:top; width:58.95pt\"><p>1</p></td><td style=\"height:18.25pt; vertical-align:top; width:178.5pt\"><p>Team Leader</p></td><td style=\"height:18.25pt; vertical-align:top; width:254.7pt\"><p>Post Graduate in Architecture/Civil Engineering or any relevant field with at least 15 years of experience in planning and implementation of flood resilient public projects with experience in execution of EAP projects. Should be convergent to WB/ADB norms.</p></td></tr><tr><td style=\"height:19.6pt; vertical-align:top; width:58.95pt\"><p>2</p></td><td style=\"height:19.6pt; vertical-align:top; width:178.5pt\"><p>Geo-Technical Expert</p></td><td style=\"height:19.6pt; vertical-align:top; width:254.7pt\"><p>Post Graduate in Geo-technical Engineering or any relevant field with at least 10 years of experience in planning and implementation of Disaster resilient public projects with experience in execution of EAP projects. Should be convergent to WB/ADB norms.</p></td></tr><tr><td style=\"height:29.4pt; vertical-align:top; width:58.95pt\"><p>3</p></td><td style=\"height:29.4pt; vertical-align:top; width:178.5pt\"><p>Structural Engineer</p></td><td style=\"height:29.4pt; vertical-align:top; width:254.7pt\"><p>Post Graduate in Structural Engineering with at least 10 years of experience in planning and implementation of flood resilient public projects with experience in execution of EAP projects. Should be convergent to WB/ADB norms.</p></td></tr><tr><td style=\"height:19.6pt; vertical-align:top; width:58.95pt\"><p>4</p></td><td style=\"height:19.6pt; vertical-align:top; width:178.5pt\"><p>Gender Specialist</p></td><td style=\"height:19.6pt; vertical-align:top; width:254.7pt\"><p>Post Graduate in Social Science/Mass communication or any relevant field with at least 8 years of experience in planning and implementation of Gender actions for EAP projects. Should be convergent to WB/ADB norms.</p></td></tr><tr><td style=\"height:19.6pt; vertical-align:top; width:58.95pt\"><p>5</p></td><td style=\"height:19.6pt; vertical-align:top; width:178.5pt\"><p>Social Expert</p></td><td style=\"height:19.6pt; vertical-align:top; width:254.7pt\"><p>Post Graduate in Social Science or any relevant field with at least 8 years of experience in implementation, monitoring of social and safeguard policies particularly for EAP projects. Should be convergent to WB/ADB norms.</p></td></tr><tr><td style=\"height:19.6pt; vertical-align:top; width:58.95pt\"><p>6</p></td><td style=\"height:19.6pt; vertical-align:top; width:178.5pt\"><p>Environmental Expert</p></td><td style=\"height:19.6pt; vertical-align:top; width:254.7pt\"><p>Post Graduate in Environmental Science or any relevant field with at least 8 years of experience in implementation, monitoring of Environmental policies particularly for EAP projects. Should be convergent to WB/ADB norms.</p></td></tr><tr><td style=\"height:19.15pt; vertical-align:top; width:58.95pt\"><p>7</p></td><td style=\"height:19.15pt; vertical-align:top; width:178.5pt\"><p>Architect cum Planner</p></td><td style=\"height:19.15pt; vertical-align:top; width:254.7pt\"><p>Graduate in Architecture/Town planning with at least 10 years of experience in architectural designing for public projects similar to educational institutes or large public structures.</p></td></tr><tr><td style=\"height:19.6pt; vertical-align:top; width:58.95pt\"><p>8</p></td><td style=\"height:19.6pt; vertical-align:top; width:178.5pt\"><p>Institutional Capacity Development Expert/Training Expert</p></td><td style=\"height:19.6pt; vertical-align:top; width:254.7pt\"><p>Post Graduate in Social Science or any relevant field with at least 10 years of experience in EAP projects specifically in projects for setting up of training infrastructures, identifying training needs, Institutional capacity development. Should be convergent to WB/ADB norms.</p></td></tr><tr><td style=\"height:49.05pt; vertical-align:top; width:58.95pt\"><p>9</p></td><td style=\"height:49.05pt; vertical-align:top; width:178.5pt\"><p>Quantity Surveyor</p></td><td style=\"height:49.05pt; vertical-align:top; width:254.7pt\"><p>Graduate in Civil engineering with at least 8 years of experience in quantity surveys, estimation for civil projects.</p></td></tr><tr><td style=\"height:2.1pt; vertical-align:top; width:58.95pt\"><p>10</p></td><td style=\"height:2.1pt; vertical-align:top; width:178.5pt\"><p>Engineer (Electrical)</p></td><td style=\"height:2.1pt; vertical-align:top; width:254.7pt\"><p>Graduate in Electrical Engineering with at least 6 years of engineering experience specifically in electrical estimation, mapping, technical analysis specifically for EAP projects.</p></td></tr><tr><td style=\"height:2.1pt; vertical-align:top; width:58.95pt\"><p>11</p></td><td style=\"height:2.1pt; vertical-align:top; width:178.5pt\"><p>Engineer (Civil)</p></td><td style=\"height:2.1pt; vertical-align:top; width:254.7pt\"><p>Graduate in Civil Engineering with at least 6 years of engineering experience specifically in estimation, technical analysis, basic experience in procurement of civil works and goods for EAP projects.</p></td></tr><tr><td style=\"height:2.1pt; vertical-align:top; width:58.95pt\"><p>12</p></td><td style=\"height:2.1pt; vertical-align:top; width:178.5pt\"><p>Engineer (Public Health Engineering)</p></td><td style=\"height:2.1pt; vertical-align:top; width:254.7pt\"><p>Graduate in Public Health Engineering with at least 6 years of engineering experience specifically in design and execution of PHE works, estimation, technical analysis, basic experience in procurement of civil works and goods for EAP projects.</p></td></tr><tr><td style=\"height:2.1pt; vertical-align:top; width:58.95pt\"><p>13</p></td><td style=\"height:2.1pt; vertical-align:top; width:178.5pt\"><p>Architect</p></td><td style=\"height:2.1pt; vertical-align:top; width:254.7pt\"><p>Graduate in Architecture/Town planning with at least 6 years of experience in architectural designing for large public buildings</p></td></tr></tbody></table><p>&nbsp;</p><p>&nbsp;</p><table border=\"1\" cellspacing=\"0\" style=\"width:820px\"><tbody><tr><td style=\"height:9.75pt; vertical-align:top; width:58.95pt\"><p><strong>Sl.</strong></p></td><td style=\"height:9.75pt; vertical-align:top; width:178.5pt\"><p><strong>Support Staff</strong></p></td><td style=\"height:9.75pt; vertical-align:top; width:254.7pt\"><p><strong>Minimum Competency Requirement</strong></p></td></tr><tr><td style=\"height:18.25pt; vertical-align:top; width:58.95pt\"><p>1</p></td><td style=\"height:18.25pt; vertical-align:top; width:178.5pt\"><p>Site Engineer</p></td><td style=\"height:18.25pt; vertical-align:top; width:254.7pt\"><p>B.E/B.Tech in civil Engineering with at least 3 years of experience in inspecting, monitoring and reporting for civil infrastructural projects. Experience in EAP projects shall be preferred.</p></td></tr><tr><td style=\"height:19.6pt; vertical-align:top; width:58.95pt\"><p>2</p></td><td style=\"height:19.6pt; vertical-align:top; width:178.5pt\"><p>Cad Operator</p></td><td style=\"height:19.6pt; vertical-align:top; width:254.7pt\"><p>B.E/B.Tech in civil Engineering/Architectural engineering or any relevant field with at least 3 years of experience in drawing, drafting in CAD tools.</p></td></tr><tr><td style=\"height:29.4pt; vertical-align:top; width:58.95pt\"><p>3</p></td><td style=\"height:29.4pt; vertical-align:top; width:178.5pt\"><p>Admin Assistant</p></td><td style=\"height:29.4pt; vertical-align:top; width:254.7pt\"><p>Graduate in any discipline with at least 3 years of experience in office admin management.</p></td></tr><tr><td style=\"height:19.6pt; vertical-align:top; width:58.95pt\"><p>4</p></td><td style=\"height:19.6pt; vertical-align:top; width:178.5pt\"><p>Office&nbsp; Person</p></td><td style=\"height:19.6pt; vertical-align:top; width:254.7pt\"><p>Under graduate with writing, reading skills in English.</p></td></tr></tbody></table><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><table align=\"left\" cellspacing=\"0\" style=\"width:1864px\"><tbody><tr><td colspan=\"30\" style=\"height:31.8pt; width:1118.15pt\"><p><strong><u>List of proposed sites for Augmentation &ndash; ANNEXURE_I A</u></strong></p></td></tr><tr><td style=\"background-color:#d8d8d8; height:57.0pt; width:30.15pt\"><p><strong>Sr.No </strong></p></td><td style=\"background-color:#d8d8d8; height:57.0pt; width:40.5pt\"><p><strong>District </strong></p></td><td style=\"background-color:#d8d8d8; height:57.0pt; width:44.15pt\"><p><strong>Name of village </strong></p></td><td style=\"background-color:#d8d8d8; height:57.0pt; width:60.7pt\"><p><strong>Name of school / Shelter</strong></p></td><td style=\"background-color:#d8d8d8; height:57.0pt; width:42.55pt\"><p><strong>GPS coordinates </strong></p></td><td style=\"background-color:#d8d8d8; height:57.0pt; width:35.45pt\"><p><strong>Distance from water body </strong></p></td><td style=\"background-color:#d8d8d8; height:57.0pt; width:42.5pt\"><p><strong>Number of times village gets flooded annualy </strong></p></td><td style=\"background-color:#d8d8d8; height:57.0pt; width:35.45pt\"><p><strong>Number of people taken shelter (Last five years) </strong></p></td><td style=\"background-color:#d8d8d8; height:57.0pt; width:29.65pt\"><p><strong>HFL at site </strong></p></td><td style=\"background-color:#d8d8d8; height:57.0pt; width:41.2pt\"><p><strong>Level of site WRT HFL </strong></p></td><td style=\"background-color:#d8d8d8; height:57.0pt; width:42.55pt\"><p><strong>Total number of blocks in school without sanitation and kitchen unit&nbsp; </strong></p></td><td style=\"background-color:#d8d8d8; height:57.0pt; width:42.5pt\"><p><strong>Deteoration due to age and dampness </strong></p></td><td style=\"background-color:#d8d8d8; height:57.0pt; width:35.45pt\"><p><strong>Structural issues </strong></p></td><td style=\"background-color:#d8d8d8; height:57.0pt; width:35.45pt\"><p><strong>Toilet issues </strong></p></td><td style=\"background-color:#d8d8d8; height:57.0pt; width:1.0cm\"><p><strong>Ramp for universal accesibility </strong></p></td><td style=\"background-color:#d8d8d8; height:57.0pt; width:1.0cm\"><p><strong>Proper toliet facility </strong></p></td><td style=\"background-color:#d8d8d8; height:57.0pt; width:42.5pt\"><p><strong>Disabaled friendly toilets </strong></p></td><td style=\"background-color:#d8d8d8; height:57.0pt; width:35.45pt\"><p><strong>Proper plubming and water </strong></p></td><td style=\"background-color:#d8d8d8; height:57.0pt; width:42.55pt\"><p><strong>Proper arrangement of drinking water </strong></p></td><td style=\"background-color:#d8d8d8; height:57.0pt; width:35.4pt\"><p><strong>Proper facility of kitchen </strong></p></td><td style=\"background-color:#d8d8d8; height:57.0pt; width:1.0cm\"><p><strong>Retrofitting </strong></p></td><td style=\"background-color:#d8d8d8; height:57.0pt; width:1.0cm\"><p><strong>New Sanitation unit </strong></p></td><td style=\"background-color:#d8d8d8; height:57.0pt; width:35.45pt\"><p><strong>Non structural mitigation </strong></p></td><td style=\"background-color:#d8d8d8; height:57.0pt; width:35.45pt\"><p><strong>Electiricity and plumbing </strong></p></td><td style=\"background-color:#d8d8d8; height:57.0pt; width:42.5pt\"><p><strong>Child Friendly Elements </strong></p></td><td style=\"background-color:#d8d8d8; height:57.0pt; width:35.45pt\"><p><strong>New Rooms </strong></p></td><td style=\"background-color:#d8d8d8; height:57.0pt; width:35.45pt\"><p><strong>Fire safety and Evacuation map </strong></p></td><td style=\"background-color:#d8d8d8; height:57.0pt; width:1.0cm\"><p><strong>Painting </strong></p></td><td style=\"background-color:#d8d8d8; height:57.0pt; width:1.0cm\"><p><strong>Repairs of doors and windows </strong></p></td><td style=\"background-color:#d8d8d8; height:57.0pt; width:49.6pt\"><p><strong>Weather lab </strong></p></td></tr><tr><td style=\"height:29.35pt; vertical-align:top; width:30.15pt\"><p>1</p></td><td rowspan=\"11\" style=\"height:29.35pt; vertical-align:top; width:40.5pt\"><p><strong>Barpeta </strong></p></td><td style=\"height:29.35pt; vertical-align:top; width:44.15pt\"><p>Sidhani</p></td><td style=\"height:29.35pt; vertical-align:top; width:60.7pt\"><p>1835 PACHIM SIDHUNI GHUNAPARA LPS</p></td><td style=\"height:29.35pt; vertical-align:top; width:42.55pt\"><p>NL 26&#39; 17&#39; 20&quot;<br />EL 90&#39; 55&#39; 10&quot;</p></td><td style=\"height:29.35pt; vertical-align:bottom; width:35.45pt\"><p>1 KM</p></td><td style=\"height:29.35pt; vertical-align:bottom; width:42.5pt\"><p>3 times</p></td><td style=\"height:29.35pt; vertical-align:bottom; width:35.45pt\"><p>&nbsp;</p></td><td style=\"height:29.35pt; vertical-align:bottom; width:29.65pt\"><p>39.61M</p></td><td style=\"height:29.35pt; vertical-align:bottom; width:41.2pt\"><p>(+0.3M)</p></td><td style=\"height:29.35pt; vertical-align:bottom; width:42.55pt\"><p>4</p></td><td style=\"height:29.35pt; vertical-align:bottom; width:42.5pt\"><p>Yes</p></td><td style=\"height:29.35pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:29.35pt; vertical-align:bottom; width:35.45pt\"><p>Numbers are not based on need for sheltering</p></td><td style=\"height:29.35pt; vertical-align:bottom; width:1.0cm\"><p>Needs repair</p></td><td style=\"height:29.35pt; vertical-align:bottom; width:1.0cm\"><p>No</p></td><td style=\"height:29.35pt; vertical-align:bottom; width:42.5pt\"><p>No</p></td><td style=\"height:29.35pt; vertical-align:bottom; width:35.45pt\"><p>No</p></td><td style=\"height:29.35pt; vertical-align:bottom; width:42.55pt\"><p>No</p></td><td style=\"height:29.35pt; vertical-align:bottom; width:35.4pt\"><p>No</p></td><td style=\"height:29.35pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:29.35pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:29.35pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:29.35pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:29.35pt; vertical-align:bottom; width:42.5pt\"><p>Yes</p></td><td style=\"height:29.35pt; vertical-align:bottom; width:35.45pt\"><p>To be decided based on detailed RVS&nbsp;</p></td><td style=\"height:29.35pt; vertical-align:bottom; width:35.45pt\"><p>yes</p></td><td style=\"height:29.35pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:29.35pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:29.35pt; vertical-align:bottom; width:49.6pt\"><p>Yes</p></td></tr><tr><td style=\"height:36.0pt; vertical-align:bottom; width:30.15pt\"><p>2</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:44.15pt\"><p>Ban Baria</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:60.7pt\"><p>Banbaria ME Madrassa</p></td><td style=\"height:36.0pt; vertical-align:top; width:42.55pt\"><p>NL 26&#39; 18&#39; 13&quot;<br />EL 91&#39; 5&#39; 17&quot;</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>10 KM</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>2 Times</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>850</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:29.65pt\"><p>39.6 M</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:41.2pt\"><p>(+0.6M)</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.55pt\"><p>10</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Numbers are not based on need for sheltering</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Needs repair</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.55pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.4pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:49.6pt\"><p>Yes</p></td></tr><tr><td style=\"height:36.0pt; vertical-align:bottom; width:30.15pt\"><p>3</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:44.15pt\"><p>Patbausi</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:60.7pt\"><p>Patbausi HS</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.55pt\"><p>NL 26&#39; 17&#39; 57&quot;<br />EL 91&#39; 1&#39; 53&quot;</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>2 KM</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>4 times</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>300</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:29.65pt\"><p>39.6 M</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:41.2pt\"><p>(-0.4M)</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.55pt\"><p>7</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Numbers are not based on need for sheltering</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Needs repair</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.55pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.4pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>To be decided based on detailed RVS</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:49.6pt\"><p>Yes</p></td></tr><tr><td style=\"height:36.0pt; vertical-align:top; width:30.15pt\"><p>4</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:44.15pt\"><p>Damaljhar</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:60.7pt\"><p>982 No Damaljar LPS</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.55pt\"><p>NL 26&#39; 16&#39; 20&quot;<br />EL 91&#39; 3&#39; 58&quot;</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>3 KM</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>2 time</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>150</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:29.65pt\"><p>43.6 M</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:41.2pt\"><p>(+0.3M)</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.55pt\"><p>5</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Numbers are not based on need for sheltering</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Needs repair</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.55pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.4pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>To be decided based on detailed RVS</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:49.6pt\"><p>Yes</p></td></tr><tr><td style=\"height:36.0pt; vertical-align:top; width:30.15pt\"><p>5</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:44.15pt\"><p>Radha Kuchi</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:60.7pt\"><p>107 No Radhakuchi LPS</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.55pt\"><p>NL 26&#39; 18&#39; 55&quot;<br />EL 91&#39; 3&quot; 59&quot;</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>15 KM</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>1 time</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>150</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:29.65pt\"><p>39.61M</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:41.2pt\"><p>(+0.3M)</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.55pt\"><p>3</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Numbers are not based on need for sheltering</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Needs repair</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.55pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.4pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>To be decided based on detailed RVS</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:49.6pt\"><p>Yes</p></td></tr><tr><td style=\"height:36.0pt; vertical-align:bottom; width:30.15pt\"><p>6</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:44.15pt\"><p>Khankar Para/ BARBILA</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:60.7pt\"><p>530 No Barbila Balak LPS</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.55pt\"><p>NL 26&#39; 18&#39; 64&quot;<br />EL 91&#39; 5&#39; 54&quot;</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>5 KM</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>2 Times</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>70</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:29.65pt\"><p>43.61 M</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:41.2pt\"><p>(+0.06M)</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.55pt\"><p>6</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Numbers are not based on need for sheltering</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Needs repair</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.55pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.4pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>To be decided based on detailed RVS</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:49.6pt\"><p>Yes</p></td></tr><tr><td style=\"height:36.0pt; vertical-align:bottom; width:30.15pt\"><p>7</p></td><td style=\"height:36.0pt; width:44.15pt\"><p>Keot Kuchi</p></td><td style=\"height:36.0pt; width:60.7pt\"><p>519 No Keotkuchi Balika LPS</p></td><td style=\"height:36.0pt; width:42.55pt\"><p>NL 26&#39; 18&#39; 24&quot;<br />EL 91&#39; 3&#39; 5&quot;</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>3 KM</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>2 times</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>35</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:29.65pt\"><p>45.85M</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:41.2pt\"><p>(-0.03M)</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.55pt\"><p>3</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Numbers are not based on need for sheltering</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Needs repair</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.55pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.4pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>To be decided based on detailed RVS</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:49.6pt\"><p>Yes</p></td></tr><tr><td style=\"height:16.65pt; vertical-align:top; width:30.15pt\"><p>8</p></td><td style=\"height:16.65pt; width:44.15pt\"><p>Pakda Bilar Pathar</p></td><td style=\"height:16.65pt; width:60.7pt\"><p>1268 No Pakda Damaljar LP School</p></td><td style=\"height:16.65pt; width:42.55pt\"><p>NL 26&#39; 17&#39; 5&quot;<br />EL 91&#39; 3&#39; 2&quot;</p></td><td style=\"height:16.65pt; vertical-align:bottom; width:35.45pt\"><p>5 KM</p></td><td style=\"height:16.65pt; vertical-align:bottom; width:42.5pt\"><p>3 times</p></td><td style=\"height:16.65pt; vertical-align:bottom; width:35.45pt\"><p>Nil</p></td><td style=\"height:16.65pt; vertical-align:bottom; width:29.65pt\"><p>43.6M</p></td><td style=\"height:16.65pt; vertical-align:bottom; width:41.2pt\"><p>(+0.7M)</p></td><td style=\"height:16.65pt; vertical-align:bottom; width:42.55pt\"><p>3</p></td><td style=\"height:16.65pt; vertical-align:bottom; width:42.5pt\"><p>Yes</p></td><td style=\"height:16.65pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:16.65pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:16.65pt; vertical-align:bottom; width:1.0cm\"><p>Needs repair</p></td><td style=\"height:16.65pt; vertical-align:bottom; width:1.0cm\"><p>No</p></td><td style=\"height:16.65pt; vertical-align:bottom; width:42.5pt\"><p>No</p></td><td style=\"height:16.65pt; vertical-align:bottom; width:35.45pt\"><p>No</p></td><td style=\"height:16.65pt; vertical-align:bottom; width:42.55pt\"><p>Yes</p></td><td style=\"height:16.65pt; vertical-align:bottom; width:35.4pt\"><p>No</p></td><td style=\"height:16.65pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:16.65pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:16.65pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:16.65pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:16.65pt; vertical-align:bottom; width:42.5pt\"><p>Yes</p></td><td style=\"height:16.65pt; vertical-align:bottom; width:35.45pt\"><p>To be decided based on detailed RVS</p></td><td style=\"height:16.65pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:16.65pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:16.65pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:16.65pt; vertical-align:bottom; width:49.6pt\"><p>Yes</p></td></tr><tr><td style=\"height:24.0pt; vertical-align:top; width:30.15pt\"><p>9</p></td><td style=\"height:24.0pt; width:44.15pt\"><p>Joshihati</p></td><td style=\"height:24.0pt; width:60.7pt\"><p>1860 Pub Joshihatipara LPS</p></td><td style=\"height:24.0pt; width:42.55pt\"><p>NL 26&#39; 24&#39; 10&quot;<br />EL 90&#39; 57&#39; 52&quot;</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:35.45pt\"><p>1 KM</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:42.5pt\"><p>3 times</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:35.45pt\"><p>Nil</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:29.65pt\"><p>48.48M</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:41.2pt\"><p>(+0.7M)</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:42.55pt\"><p>5</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:42.5pt\"><p>Yes</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:1.0cm\"><p>Needs repair</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:1.0cm\"><p>No</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:42.5pt\"><p>No</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:35.45pt\"><p>No</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:42.55pt\"><p>Yes</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:35.4pt\"><p>No</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:42.5pt\"><p>Yes</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:35.45pt\"><p>To be decided based on detailed RVS</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:49.6pt\"><p>Yes</p></td></tr><tr><td style=\"height:24.0pt; vertical-align:bottom; width:30.15pt\"><p>10</p></td><td style=\"height:24.0pt; width:44.15pt\"><p>Paka Bet Bari Gaon</p></td><td style=\"height:24.0pt; width:60.7pt\"><p>1629 Pakabetbaripam LPS</p></td><td style=\"height:24.0pt; width:42.55pt\"><p>NL 26&quot; 20&#39; 37&quot;<br />EL 91&#39; 3&#39; 41&quot;</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:35.45pt\"><p>0.150 KM</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:42.5pt\"><p>3 times</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:35.45pt\"><p>Nil</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:29.65pt\"><p>39.6M</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:41.2pt\"><p>(+1.2M)</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:42.55pt\"><p>5</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:42.5pt\"><p>Yes</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:1.0cm\"><p>Needs repair</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:42.5pt\"><p>No</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:42.55pt\"><p>Yes</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:35.4pt\"><p>No</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:42.5pt\"><p>Yes</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:35.45pt\"><p>To be decided based on detailed RVS</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:49.6pt\"><p>Yes</p></td></tr><tr><td style=\"height:36.0pt; vertical-align:bottom; width:30.15pt\"><p>11</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:44.15pt\"><p>Sundaridia</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:60.7pt\"><p>Sundaridiya H.S</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.55pt\"><p>NL 26&#39; 19&#39; 41&quot;<br />EL 91&#39; 1&#39; 59&quot;</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>0.7 KM</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>3 times</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>240</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:29.65pt\"><p>39.6 M</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:41.2pt\"><p>(-0.7M)</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.55pt\"><p>10</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Numbers are not based on need for sheltering</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Needs repair</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.55pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.4pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>To be decided based on detailed RVS</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:49.6pt\"><p>Yes</p></td></tr><tr><td style=\"height:36.0pt; vertical-align:top; width:30.15pt\"><p>12</p></td><td style=\"height:36.0pt; vertical-align:top; width:40.5pt\"><p><strong>Dibrugarh </strong></p></td><td style=\"height:36.0pt; vertical-align:bottom; width:44.15pt\"><p>DODHIA FOREST</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:60.7pt\"><p>DINJOY HAZARIMAL HS SCHOOL</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.55pt\"><p>NL 27.51<br />EL 95.18</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>1 KM</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>2 Times</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>500</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:29.65pt\"><p>&nbsp;</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:41.2pt\"><p>&nbsp;</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.55pt\"><p>7</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Numbers are not based on need for sheltering</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Needs repair</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.55pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.4pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>To be decided based on detailed RVS</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:49.6pt\"><p>Yes</p></td></tr><tr><td style=\"height:36.0pt; vertical-align:top; width:30.15pt\"><p>13</p></td><td rowspan=\"6\" style=\"background-color:white; height:36.0pt; width:40.5pt\"><p><strong>Golaghat </strong></p></td><td style=\"background-color:white; height:36.0pt; width:44.15pt\"><p>Ward No - 1 , Bokakhat</p></td><td style=\"background-color:white; height:36.0pt; width:60.7pt\"><p>Namdoyang LPS</p></td><td style=\"background-color:white; height:36.0pt; width:42.55pt\"><p>NL 26.64<br />EL 93.59</p></td><td style=\"background-color:white; height:36.0pt; width:35.45pt\"><p>4.5 KM</p></td><td style=\"background-color:white; height:36.0pt; width:42.5pt\"><p>3 times</p></td><td style=\"background-color:white; height:36.0pt; width:35.45pt\"><p>800</p></td><td style=\"background-color:white; height:36.0pt; width:29.65pt\"><p>74.75M</p></td><td style=\"background-color:white; height:36.0pt; width:41.2pt\"><p>(+1.21M)</p></td><td style=\"background-color:white; height:36.0pt; width:42.55pt\"><p>5</p></td><td style=\"background-color:white; height:36.0pt; width:42.5pt\"><p>Yes</p></td><td style=\"background-color:white; height:36.0pt; width:35.45pt\"><p>Yes</p></td><td style=\"background-color:white; height:36.0pt; width:35.45pt\"><p>Numbers are not based on need for sheltering</p></td><td style=\"background-color:white; height:36.0pt; width:1.0cm\"><p>Needs repair</p></td><td style=\"background-color:white; height:36.0pt; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.55pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.4pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p><strong>308 Sqm new covered space required </strong></p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:49.6pt\"><p>Yes</p></td></tr><tr><td style=\"height:36.0pt; vertical-align:bottom; width:30.15pt\"><p>14</p></td><td style=\"background-color:white; height:36.0pt; width:44.15pt\"><p>Ward No - 1 , Bokakhat</p></td><td style=\"background-color:white; height:36.0pt; width:60.7pt\"><p>Bokakhat H.S School</p></td><td style=\"background-color:white; height:36.0pt; width:42.55pt\"><p>NL 26.64<br />EL 93.59</p></td><td style=\"background-color:white; height:36.0pt; width:35.45pt\"><p>4.5 KM</p></td><td style=\"background-color:white; height:36.0pt; width:42.5pt\"><p>2 times</p></td><td style=\"background-color:white; height:36.0pt; width:35.45pt\"><p>800</p></td><td style=\"background-color:white; height:36.0pt; width:29.65pt\"><p>74.75 M</p></td><td style=\"background-color:white; height:36.0pt; width:41.2pt\"><p>(+0.52)</p></td><td style=\"background-color:white; height:36.0pt; width:42.55pt\"><p>7</p></td><td style=\"background-color:white; height:36.0pt; width:42.5pt\"><p>Yes</p></td><td style=\"background-color:white; height:36.0pt; width:35.45pt\"><p>Yes</p></td><td style=\"background-color:white; height:36.0pt; width:35.45pt\"><p>Numbers are not based on need for sheltering</p></td><td style=\"background-color:white; height:36.0pt; width:1.0cm\"><p>Needs repair</p></td><td style=\"background-color:white; height:36.0pt; width:1.0cm\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.55pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.4pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>To be decided based on detailed RVS</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:49.6pt\"><p>Yes</p></td></tr><tr><td style=\"height:36.0pt; vertical-align:bottom; width:30.15pt\"><p>15</p></td><td style=\"background-color:white; height:36.0pt; width:44.15pt\"><p>Ward No - 1 , Bokakhat</p></td><td style=\"background-color:white; height:36.0pt; width:60.7pt\"><p>Mungilal Krishna Devi Balika Bidyalay</p></td><td style=\"background-color:white; height:36.0pt; width:42.55pt\"><p>NL 26.64<br />EL 93.59</p></td><td style=\"background-color:white; height:36.0pt; width:35.45pt\"><p>4.5 KM</p></td><td style=\"background-color:white; height:36.0pt; width:42.5pt\"><p>3 times</p></td><td style=\"background-color:white; height:36.0pt; width:35.45pt\"><p>400</p></td><td style=\"background-color:white; height:36.0pt; width:29.65pt\"><p>74.75 M</p></td><td style=\"background-color:white; height:36.0pt; width:41.2pt\"><p>(+1.2M)</p></td><td style=\"background-color:white; height:36.0pt; width:42.55pt\"><p>4</p></td><td style=\"background-color:white; height:36.0pt; width:42.5pt\"><p>Yes</p></td><td style=\"background-color:white; height:36.0pt; width:35.45pt\"><p>Yes</p></td><td style=\"background-color:white; height:36.0pt; width:35.45pt\"><p>Numbers are not based on need for sheltering</p></td><td style=\"background-color:white; height:36.0pt; width:1.0cm\"><p>Needs repair</p></td><td style=\"background-color:white; height:36.0pt; width:1.0cm\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.55pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.4pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>To be decided based on detailed RVS</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:49.6pt\"><p>Yes</p></td></tr><tr><td style=\"height:36.0pt; vertical-align:top; width:30.15pt\"><p>16</p></td><td style=\"height:36.0pt; width:44.15pt\"><p>Ward No - 1 , Bokakhat</p></td><td style=\"height:36.0pt; width:60.7pt\"><p>Bokakhat Kendriya Girls MES</p></td><td style=\"height:36.0pt; width:42.55pt\"><p>NL 26.64<br />EL 93.59</p></td><td style=\"height:36.0pt; vertical-align:top; width:35.45pt\"><p>4.5 KM</p></td><td style=\"height:36.0pt; vertical-align:top; width:42.5pt\"><p>3 times</p></td><td style=\"height:36.0pt; vertical-align:top; width:35.45pt\"><p>50</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:29.65pt\"><p>74.75M</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:41.2pt\"><p>(+3M)</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.55pt\"><p>2</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Numbers are not based on need for sheltering</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Needs repair</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.55pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.4pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>To be decided based on detailed RVS</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:49.6pt\"><p>Yes</p></td></tr><tr><td style=\"height:36.0pt; vertical-align:top; width:30.15pt\"><p>17</p></td><td style=\"height:36.0pt; width:44.15pt\"><p>Polashguri</p></td><td style=\"height:36.0pt; width:60.7pt\"><p>Dhansiri mukh J.N.V School</p></td><td style=\"height:36.0pt; width:42.55pt\"><p>NL 26.66<br />EL 93.61</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>2.5 KM</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>3 times</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>70</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:29.65pt\"><p>74.75M</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:41.2pt\"><p>(+1M)</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.55pt\"><p>4</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Numbers are not based on need for sheltering</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Needs repair</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.55pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.4pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>To be decided based on detailed RVS</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:49.6pt\"><p>Yes</p></td></tr><tr><td style=\"height:36.0pt; vertical-align:bottom; width:30.15pt\"><p>18</p></td><td style=\"background-color:white; height:36.0pt; width:44.15pt\"><p>Hatikhuli</p></td><td style=\"background-color:white; height:36.0pt; width:60.7pt\"><p>2 No Hatikhuli L.P.S</p></td><td style=\"background-color:white; height:36.0pt; width:42.55pt\"><p>NL 26.58<br />EL 93.34</p></td><td style=\"background-color:white; height:36.0pt; width:35.45pt\"><p>5 KM</p></td><td style=\"background-color:white; height:36.0pt; width:42.5pt\"><p>3 times</p></td><td style=\"background-color:white; height:36.0pt; width:35.45pt\"><p>160</p></td><td style=\"background-color:white; height:36.0pt; width:29.65pt\"><p>74.75 M</p></td><td style=\"background-color:white; height:36.0pt; width:41.2pt\"><p>(+2.74M)</p></td><td style=\"background-color:white; height:36.0pt; width:42.55pt\"><p>4</p></td><td style=\"background-color:white; height:36.0pt; width:42.5pt\"><p>Yes</p></td><td style=\"background-color:white; height:36.0pt; width:35.45pt\"><p>Yes</p></td><td style=\"background-color:white; height:36.0pt; width:35.45pt\"><p>Numbers are not based on need for sheltering</p></td><td style=\"background-color:white; height:36.0pt; width:1.0cm\"><p>Needs repair</p></td><td style=\"background-color:white; height:36.0pt; width:1.0cm\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.55pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.4pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>To be decided based on detailed RVS</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:49.6pt\"><p>Yes</p></td></tr><tr><td style=\"height:36.0pt; vertical-align:bottom; width:30.15pt\"><p>19</p></td><td style=\"height:36.0pt; vertical-align:top; width:40.5pt\"><p><strong>Biswanath</strong></p></td><td style=\"background-color:white; height:36.0pt; width:44.15pt\"><p>TELENE PUKHURI(in excel Maranbari)</p></td><td style=\"background-color:white; height:36.0pt; width:60.7pt\"><p>TELENI L. P. SCHOOL</p></td><td style=\"background-color:white; height:36.0pt; width:42.55pt\"><p>NL 26&#39; 47&#39; 35&quot;<br />EL 93&#39; 30&#39; 52&quot;</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>0.5 KM</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>2 times</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>60</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:29.65pt\"><p>75.4M</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:41.2pt\"><p>(+3M)</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.55pt\"><p>4</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Numbers are not based on need for sheltering</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Needs repair</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.55pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.4pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>To be decided based on detailed RVS</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:49.6pt\"><p>Yes</p></td></tr><tr><td style=\"height:36.0pt; vertical-align:top; width:30.15pt\"><p>20</p></td><td rowspan=\"2\" style=\"height:36.0pt; vertical-align:top; width:40.5pt\"><p><strong>Lakhimpur </strong></p></td><td style=\"background-color:white; height:36.0pt; width:44.15pt\"><p>BAHGARA DEURI GAON</p></td><td style=\"background-color:white; height:36.0pt; width:60.7pt\"><p>BAHGORA BALIKA L.P. SCHOOL</p></td><td style=\"background-color:white; height:36.0pt; width:42.55pt\"><p>NL 27&#39; 00&#39; 7&quot;<br />EL 93&#39; 59&#39; 1&quot;</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>2.5 KM</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>4 times</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>50</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:29.65pt\"><p>80.74M</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:41.2pt\"><p>(-1M)</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.55pt\"><p>5</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Numbers are not based on need for sheltering</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Needs repair</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.55pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.4pt\"><p>No</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:42.5pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>To be decided based on detailed RVS</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.0pt; vertical-align:bottom; width:49.6pt\"><p>Yes</p></td></tr><tr><td style=\"height:24.0pt; vertical-align:top; width:30.15pt\"><p>21</p></td><td style=\"background-color:white; height:24.0pt; width:44.15pt\"><p>BADATI JAMUGURI (in excel Dhunabari, Dahgharia PGR)</p></td><td style=\"background-color:white; height:24.0pt; width:60.7pt\"><p>NEHRU HS SCHOOL</p></td><td style=\"background-color:white; height:24.0pt; width:42.55pt\"><p>NL 26&#39; 58&#39; 39&quot;<br />EL 93&#39; 57&#39; 14&quot;</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:35.45pt\"><p>0.3 KM</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:42.5pt\"><p>Nil</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:35.45pt\"><p>50</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:29.65pt\"><p>80M</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:41.2pt\"><p>(+4M)</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:42.55pt\"><p>9</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:42.5pt\"><p>Yes</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:35.45pt\"><p>No</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:1.0cm\"><p>Needs repair</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:42.5pt\"><p>No</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:35.45pt\"><p>No</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:42.55pt\"><p>Yes</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:35.4pt\"><p>No</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:1.0cm\"><p>No</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:42.5pt\"><p>Yes</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:35.45pt\"><p>Not required</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:24.0pt; vertical-align:bottom; width:49.6pt\"><p>Yes</p></td></tr><tr><td style=\"height:36.6pt; vertical-align:bottom; width:30.15pt\"><p>22</p></td><td style=\"height:36.6pt; vertical-align:bottom; width:40.5pt\"><p><strong>Baksa </strong></p></td><td style=\"background-color:white; height:36.6pt; width:44.15pt\"><p>Takurakuchi</p></td><td style=\"background-color:white; height:36.6pt; width:60.7pt\"><p>315/1 No Takurakuchi LPS</p></td><td style=\"background-color:white; height:36.6pt; width:42.55pt\"><p>NL 26&#39; 40&#39; 50&quot;<br />EL 91&#39; 11&#39; 47&quot;</p></td><td style=\"height:36.6pt; vertical-align:bottom; width:35.45pt\"><p>1.1 KM</p></td><td style=\"height:36.6pt; vertical-align:bottom; width:42.5pt\"><p>2 times</p></td><td style=\"height:36.6pt; vertical-align:bottom; width:35.45pt\"><p>100</p></td><td style=\"height:36.6pt; vertical-align:bottom; width:29.65pt\"><p>45.85M</p></td><td style=\"height:36.6pt; vertical-align:bottom; width:41.2pt\"><p>(-1.2M)</p></td><td style=\"height:36.6pt; vertical-align:bottom; width:42.55pt\"><p>5</p></td><td style=\"height:36.6pt; vertical-align:bottom; width:42.5pt\"><p>Yes</p></td><td style=\"height:36.6pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.6pt; vertical-align:bottom; width:35.45pt\"><p>Numbers are not based on need for sheltering</p></td><td style=\"height:36.6pt; vertical-align:bottom; width:1.0cm\"><p>Needs repair</p></td><td style=\"height:36.6pt; vertical-align:bottom; width:1.0cm\"><p>No</p></td><td style=\"height:36.6pt; vertical-align:bottom; width:42.5pt\"><p>No</p></td><td style=\"height:36.6pt; vertical-align:bottom; width:35.45pt\"><p>No</p></td><td style=\"height:36.6pt; vertical-align:bottom; width:42.55pt\"><p>No</p></td><td style=\"height:36.6pt; vertical-align:bottom; width:35.4pt\"><p>No</p></td><td style=\"height:36.6pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.6pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.6pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.6pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.6pt; vertical-align:bottom; width:42.5pt\"><p>Yes</p></td><td style=\"height:36.6pt; vertical-align:bottom; width:35.45pt\"><p>To be decided based on detailed RVS</p></td><td style=\"height:36.6pt; vertical-align:bottom; width:35.45pt\"><p>Yes</p></td><td style=\"height:36.6pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.6pt; vertical-align:bottom; width:1.0cm\"><p>Yes</p></td><td style=\"height:36.6pt; vertical-align:bottom; width:49.6pt\"><p>Yes</p></td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:30.15pt\">&nbsp;</td><td colspan=\"3\" style=\"background-color:#eeece1; height:12.0pt; width:145.35pt\"><p>*K= Katha*L = Lesa*B= Bigha</p></td><td colspan=\"9\" rowspan=\"2\" style=\"background-color:#eeece1; height:12.0pt; width:347.3pt\"><p>NOTE- THE ABOVE DATA/DETAILS ARE INDICATIVE IN NATURE AND CONSULTANTS/AGENCIES ARE REQUESTED TO MAKE NECESSARY INSPECTIONS IN PRIOR</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:35.45pt\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:1.0cm\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:1.0cm\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:42.5pt\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:35.45pt\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:42.55pt\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:35.4pt\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:1.0cm\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:1.0cm\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:35.45pt\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:35.45pt\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:42.5pt\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:35.45pt\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:35.45pt\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:1.0cm\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:1.0cm\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:49.6pt\">&nbsp;</td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:30.15pt\">&nbsp;</td><td colspan=\"3\" style=\"background-color:#eeece1; height:12.0pt; width:145.35pt\"><p>* SDLAC- Sub-Divisional Land Advisory Committee</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:35.45pt\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:1.0cm\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:1.0cm\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:42.5pt\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:35.45pt\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:42.55pt\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:35.4pt\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:1.0cm\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:1.0cm\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:35.45pt\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:35.45pt\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:42.5pt\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:35.45pt\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:35.45pt\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:1.0cm\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:1.0cm\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:49.6pt\">&nbsp;</td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:30.15pt\">&nbsp;</td><td style=\"background-color:#eeece1; height:12.0pt; width:40.5pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:12.0pt; width:44.15pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:12.0pt; width:60.7pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:12.0pt; width:42.55pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:12.0pt; width:35.45pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:12.0pt; width:42.5pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:12.0pt; width:35.45pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:12.0pt; width:29.65pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:12.0pt; width:41.2pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:12.0pt; width:42.55pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:12.0pt; width:42.5pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:12.0pt; width:35.45pt\"><p>&nbsp;</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:35.45pt\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:1.0cm\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:1.0cm\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:42.5pt\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:35.45pt\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:42.55pt\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:35.4pt\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:1.0cm\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:1.0cm\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:35.45pt\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:35.45pt\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:42.5pt\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:35.45pt\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:35.45pt\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:1.0cm\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:1.0cm\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:49.6pt\">&nbsp;</td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:30.15pt\">&nbsp;</td><td style=\"background-color:#eeece1; height:12.0pt; width:40.5pt\"><p>*1 bigha= 14400 sq feet</p></td><td style=\"background-color:#eeece1; height:12.0pt; width:44.15pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:12.0pt; width:60.7pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:12.0pt; width:42.55pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:12.0pt; width:35.45pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:12.0pt; width:42.5pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:12.0pt; width:35.45pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:12.0pt; width:29.65pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:12.0pt; width:41.2pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:12.0pt; width:42.55pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:12.0pt; width:42.5pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:12.0pt; width:35.45pt\"><p>&nbsp;</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:35.45pt\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:1.0cm\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:1.0cm\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:42.5pt\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:35.45pt\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:42.55pt\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:35.4pt\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:1.0cm\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:1.0cm\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:35.45pt\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:35.45pt\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:42.5pt\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:35.45pt\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:35.45pt\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:1.0cm\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:1.0cm\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:49.6pt\">&nbsp;</td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:30.15pt\">&nbsp;</td><td style=\"background-color:#eeece1; height:12.0pt; width:40.5pt\"><p>*1 bigha= 5 katha</p></td><td style=\"background-color:#eeece1; height:12.0pt; width:44.15pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:12.0pt; width:60.7pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:12.0pt; width:42.55pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:12.0pt; width:35.45pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:12.0pt; width:42.5pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:12.0pt; width:35.45pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:12.0pt; width:29.65pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:12.0pt; width:41.2pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:12.0pt; width:42.55pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:12.0pt; width:42.5pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:12.0pt; width:35.45pt\"><p>&nbsp;</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:35.45pt\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:1.0cm\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:1.0cm\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:42.5pt\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:35.45pt\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:42.55pt\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:35.4pt\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:1.0cm\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:1.0cm\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:35.45pt\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:35.45pt\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:42.5pt\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:35.45pt\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:35.45pt\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:1.0cm\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:1.0cm\">&nbsp;</td><td style=\"height:12.0pt; vertical-align:bottom; width:49.6pt\">&nbsp;</td></tr></tbody></table><p>&nbsp;</p><p>&nbsp;</p><table border=\"1\" cellspacing=\"0\" style=\"width:644.75pt\"><tbody><tr><td colspan=\"10\" style=\"background-color:#eeece1; height:12.0pt; width:644.75pt\"><p><strong><u>Proposed land Information for construction of New Flood Shelter under the project AIRBMP</u></strong></p></td></tr><tr><td style=\"background-color:#eeece1; height:34.7pt; width:22.95pt\"><p><strong>Sl. No.</strong></p></td><td style=\"background-color:#eeece1; height:34.7pt; width:45.0pt\"><p><strong>District</strong></p></td><td style=\"background-color:#eeece1; height:34.7pt; width:46.0pt\"><p><strong>Revenue Circle </strong></p></td><td style=\"background-color:#eeece1; height:34.7pt; width:77.2pt\"><p><strong>Village</strong></p></td><td colspan=\"2\" style=\"background-color:#eeece1; height:34.7pt; width:3.0cm\"><p><strong>Land alloted received from District</strong></p></td><td style=\"background-color:#eeece1; height:34.7pt; width:49.6pt\"><p><strong>Land Alloted in sq. ft (Present)</strong></p></td><td style=\"background-color:#eeece1; height:34.7pt; width:63.8pt\"><p><strong>Land Alloted in sq.m (Present)</strong></p></td><td style=\"background-color:#eeece1; height:34.7pt; width:120.45pt\"><p><strong>Boundary Coordinates</strong></p></td><td style=\"background-color:#eeece1; height:34.7pt; width:134.7pt\"><p><strong>Weather Govt.land/ Private ownership/SDLAC cleared</strong></p></td></tr><tr><td style=\"background-color:#eeece1; height:38.1pt; width:22.95pt\"><p>1</p></td><td style=\"background-color:#eeece1; height:38.1pt; width:45.0pt\"><p>Biswanath</p></td><td style=\"background-color:#eeece1; height:38.1pt; width:46.0pt\"><p>Halem</p></td><td style=\"background-color:#eeece1; height:38.1pt; width:77.2pt\"><p>Dathkhola</p></td><td style=\"background-color:#eeece1; height:38.1pt; width:42.5pt\"><p>1 B</p></td><td style=\"background-color:#eeece1; height:38.1pt; width:42.55pt\"><p>100</p></td><td style=\"background-color:#eeece1; height:38.1pt; width:49.6pt\"><p>14400</p></td><td style=\"background-color:#eeece1; height:38.1pt; width:63.8pt\"><p><strong>1339.2</strong></p></td><td style=\"background-color:#eeece1; height:38.1pt; width:120.45pt\"><p>E 26.808649, 93.553793<br />W 26.808631, 93.553537<br />S 26.808387, 93.553578<br />N 26.808866, 93.553724</p></td><td style=\"background-color:#eeece1; height:38.1pt; width:134.7pt\"><p>Govt. land but In the process for SDLAC approval</p></td></tr><tr><td style=\"background-color:#eeece1; height:40.8pt; width:22.95pt\"><p>2</p></td><td style=\"background-color:#eeece1; height:40.8pt; width:45.0pt\"><p>Dibrugarh</p></td><td style=\"background-color:#eeece1; height:40.8pt; width:46.0pt\"><p>Tengakhat</p></td><td style=\"background-color:#eeece1; height:40.8pt; width:77.2pt\"><p>Naharkatia puroni Koibotra gaon</p></td><td style=\"background-color:#eeece1; height:40.8pt; width:42.5pt\"><p>3 K</p></td><td style=\"background-color:#eeece1; height:40.8pt; width:42.55pt\"><p>60</p></td><td style=\"background-color:#eeece1; height:40.8pt; width:49.6pt\"><p>8640</p></td><td style=\"background-color:#eeece1; height:40.8pt; width:63.8pt\"><p><strong>803.52</strong></p></td><td style=\"background-color:#eeece1; height:40.8pt; width:120.45pt\"><p>27&deg;17&#39;07.54&quot; N 95&deg;20&#39;35.57&quot; E<br />&nbsp;27&deg;17&#39;08.72&quot; N 95&deg;20&#39;36.06&quot; E<br />&nbsp;27&deg;17&#39;08.98&quot; N 95&deg;20&#39;35.48&quot; E<br />&nbsp;27&deg;17&#39;08.98&quot; N 95&deg;20&#39;35.48&quot; E</p></td><td style=\"background-color:#eeece1; height:40.8pt; width:134.7pt\"><p>Govt. land but In the process for SDLAC approval</p></td></tr><tr><td style=\"background-color:#eeece1; height:12.0pt; width:22.95pt\"><p>3</p></td><td rowspan=\"4\" style=\"background-color:#eeece1; height:12.0pt; width:45.0pt\"><p>Golaghat</p></td><td style=\"background-color:#eeece1; height:12.0pt; width:46.0pt\"><p>Bokakhat</p></td><td style=\"background-color:#eeece1; height:12.0pt; width:77.2pt\"><p><strong>Bortika</strong></p></td><td style=\"background-color:#eeece1; height:12.0pt; width:42.5pt\"><p>2 K 10 L</p></td><td style=\"background-color:#eeece1; height:12.0pt; width:42.55pt\"><p>50</p></td><td style=\"background-color:#eeece1; height:12.0pt; width:49.6pt\"><p>7200</p></td><td style=\"background-color:#eeece1; height:12.0pt; width:63.8pt\"><p><strong>669.6</strong></p></td><td style=\"background-color:#eeece1; height:12.0pt; width:120.45pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:12.0pt; width:134.7pt\"><p>&nbsp;</p></td></tr><tr><td style=\"background-color:#eeece1; height:37.3pt; width:22.95pt\"><p>4</p></td><td style=\"background-color:#eeece1; height:37.3pt; width:46.0pt\"><p>Bokakhat</p></td><td style=\"background-color:#eeece1; height:37.3pt; width:77.2pt\"><p>Goroimari</p></td><td style=\"background-color:#eeece1; height:37.3pt; width:42.5pt\"><p>4 K 9 L</p></td><td style=\"background-color:#eeece1; height:37.3pt; width:42.55pt\"><p>89</p></td><td style=\"background-color:#eeece1; height:37.3pt; width:49.6pt\"><p>12816</p></td><td style=\"background-color:#eeece1; height:37.3pt; width:63.8pt\"><p><strong>1191.888</strong></p></td><td style=\"background-color:#eeece1; height:37.3pt; width:120.45pt\"><p>N26036&rsquo;36.02&rdquo; E093050&rsquo;10.82&rdquo;<br />N26041&rsquo;10.53&rdquo; E093046&rsquo;00.05&rdquo;<br />N26041&rsquo;10.55&rdquo; E093046&rsquo;00.92&rdquo;<br />N26041&rsquo;10.55&rdquo; E093046&rsquo;00.92&rdquo;</p></td><td style=\"background-color:#eeece1; height:37.3pt; width:134.7pt\"><p>Kameswar Bori&nbsp;&nbsp; S/o Lt. Jaduram Bori( Community land),NOC has been submitted by the owner</p></td></tr><tr><td style=\"background-color:#eeece1; height:41.5pt; width:22.95pt\"><p>5</p></td><td style=\"background-color:#eeece1; height:41.5pt; width:46.0pt\"><p>Bokakhat</p></td><td style=\"background-color:#eeece1; height:41.5pt; width:77.2pt\"><p>Bohikhuwa</p></td><td style=\"background-color:#eeece1; height:41.5pt; width:42.5pt\"><p>2 B 2 K 10 L</p></td><td style=\"background-color:#eeece1; height:41.5pt; width:42.55pt\"><p>250</p></td><td style=\"background-color:#eeece1; height:41.5pt; width:49.6pt\"><p>36000</p></td><td style=\"background-color:#eeece1; height:41.5pt; width:63.8pt\"><p><strong>3348</strong></p></td><td style=\"background-color:#eeece1; height:41.5pt; width:120.45pt\"><p>N26064&rsquo;95.86&rdquo; E093060&rsquo;62.75&rdquo;<br />N26064&rsquo;94.65&rdquo; E093060&rsquo;62.15&rdquo;<br />N26064&rsquo;95.03&rdquo; E093060&rsquo;64.95&rdquo;<br />N26064&rsquo;93.50&rdquo; E093060&rsquo;64.09&rdquo;</p></td><td style=\"background-color:#eeece1; height:41.5pt; width:134.7pt\"><p>Govt. land but 1B of land out of 2B is under encroachment as per information shared by field officer.</p></td></tr><tr><td style=\"background-color:#eeece1; height:69.0pt; width:22.95pt\"><p>6</p></td><td style=\"background-color:#eeece1; height:69.0pt; width:46.0pt\"><p>Khumtai</p></td><td style=\"background-color:#eeece1; height:69.0pt; width:77.2pt\"><p>Nam Temera</p></td><td style=\"background-color:#eeece1; height:69.0pt; width:42.5pt\"><p>6 B 10 L</p></td><td style=\"background-color:#eeece1; height:69.0pt; width:42.55pt\"><p>610</p></td><td style=\"background-color:#eeece1; height:69.0pt; width:49.6pt\"><p>87840</p></td><td style=\"background-color:#eeece1; height:69.0pt; width:63.8pt\"><p><strong>8169.12</strong></p></td><td style=\"background-color:#eeece1; height:69.0pt; width:120.45pt\"><p>N26041&rsquo;08.28&rdquo; E093046&rsquo;43.05&rdquo;<br />N26041&rsquo;06.36&rdquo; E093046&rsquo;42.48&rdquo;<br />N26041&rsquo;05.73&rdquo; E093046&rsquo;43.91&rdquo;<br />N26041&rsquo;05.06&rdquo; E093046&rsquo;43.12&rdquo;</p></td><td style=\"background-color:#eeece1; height:69.0pt; width:134.7pt\"><p>Govt. land and is under the process for SDLAC approval.</p></td></tr><tr><td style=\"background-color:#eeece1; height:34.95pt; width:22.95pt\"><p>7</p></td><td rowspan=\"2\" style=\"background-color:#eeece1; height:34.95pt; width:45.0pt\"><p>Majuli</p></td><td style=\"background-color:#eeece1; height:34.95pt; width:46.0pt\"><p>Majuli</p></td><td style=\"background-color:#eeece1; height:34.95pt; width:77.2pt\"><p>Bengena kalia</p></td><td style=\"background-color:#eeece1; height:34.95pt; width:42.5pt\"><p>1 B</p></td><td style=\"background-color:#eeece1; height:34.95pt; width:42.55pt\"><p>100</p></td><td style=\"background-color:#eeece1; height:34.95pt; width:49.6pt\"><p>14400</p></td><td style=\"background-color:#eeece1; height:34.95pt; width:63.8pt\"><p><strong>1339.2</strong></p></td><td style=\"background-color:#eeece1; height:34.95pt; width:120.45pt\"><p>NE Lat 27.00428, Long 94.220361<br />NW Lat 27.002253 Long 94.192570<br />SW Lat 27.002147 Long 94.192948<br />SE Lat 26.947059 Long 94.212033</p></td><td style=\"background-color:#eeece1; height:34.95pt; width:134.7pt\"><p>Govt. land and SDLAC approved</p></td></tr><tr><td style=\"background-color:#eeece1; height:27.9pt; width:22.95pt\"><p>8</p></td><td style=\"background-color:#eeece1; height:27.9pt; width:46.0pt\"><p>Majuli</p></td><td style=\"background-color:#eeece1; height:27.9pt; width:77.2pt\"><p>Chilakala Chapari</p></td><td style=\"background-color:#eeece1; height:27.9pt; width:42.5pt\"><p>1 B</p></td><td style=\"background-color:#eeece1; height:27.9pt; width:42.55pt\"><p>100</p></td><td style=\"background-color:#eeece1; height:27.9pt; width:49.6pt\"><p>14400</p></td><td style=\"background-color:#eeece1; height:27.9pt; width:63.8pt\"><p><strong>1339.2</strong></p></td><td style=\"background-color:#eeece1; height:27.9pt; width:120.45pt\"><p>NE Lat 26.966676, Long 94.068747<br />NW Lat 26.968963 Long 94.065872<br />SW Lat 26.969929 Long 94.068411<br />SE Lat 26.968963 Long 94.065872</p></td><td style=\"background-color:#eeece1; height:27.9pt; width:134.7pt\"><p>Govt. land and SDLAC approved</p></td></tr><tr><td style=\"background-color:#eeece1; height:16.05pt; width:22.95pt\"><p>9</p></td><td style=\"background-color:#eeece1; height:16.05pt; width:45.0pt\"><p>Sivasagar</p></td><td style=\"background-color:#eeece1; height:16.05pt; width:46.0pt\"><p>Demow</p></td><td style=\"background-color:#eeece1; height:16.05pt; width:77.2pt\"><p>Bherure Chapari</p></td><td style=\"background-color:#eeece1; height:16.05pt; width:42.5pt\"><p>3 B</p></td><td style=\"background-color:#eeece1; height:16.05pt; width:42.55pt\"><p>300</p></td><td style=\"background-color:#eeece1; height:16.05pt; width:49.6pt\"><p>43200</p></td><td style=\"background-color:#eeece1; height:16.05pt; width:63.8pt\"><p><strong>4017.6</strong></p></td><td style=\"background-color:#eeece1; height:16.05pt; width:120.45pt\"><p>N27.265423&nbsp;&nbsp;&nbsp; E94.741656<br />N27.265594 E 94.741862<br />N27.265611 E94.74113676<br />N27.265769 E 94.741569</p></td><td style=\"background-color:#eeece1; height:16.05pt; width:134.7pt\"><p>Govt. land and SDLAC approved</p></td></tr><tr><td style=\"background-color:#eeece1; height:4.6pt; width:22.95pt\"><p>10</p></td><td style=\"background-color:#eeece1; height:4.6pt; width:45.0pt\"><p>Sonitpur</p></td><td style=\"background-color:#eeece1; height:4.6pt; width:46.0pt\"><p>Tezpur</p></td><td style=\"background-color:#eeece1; height:4.6pt; width:77.2pt\"><p><strong>Bhalukekhowa gaon</strong></p></td><td style=\"background-color:#eeece1; height:4.6pt; width:42.5pt\"><p>1 K</p></td><td style=\"background-color:#eeece1; height:4.6pt; width:42.55pt\"><p>20</p></td><td style=\"background-color:#eeece1; height:4.6pt; width:49.6pt\"><p>2880</p></td><td style=\"background-color:#eeece1; height:4.6pt; width:63.8pt\"><p><strong>267.84</strong></p></td><td style=\"background-color:#eeece1; height:4.6pt; width:120.45pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:4.6pt; width:134.7pt\"><p>&nbsp;</p></td></tr><tr><td style=\"background-color:#eeece1; height:6.25pt; width:22.95pt\"><p>&nbsp;</p></td><td colspan=\"3\" style=\"background-color:#eeece1; height:6.25pt; width:168.2pt\"><p>*K= Katha*L = Lesa*B= Bigha</p></td><td colspan=\"5\" rowspan=\"2\" style=\"background-color:#eeece1; height:6.25pt; width:318.9pt\"><p><strong>NOTE- THE ABOVE DATA/DETAILS ARE INDICATIVE IN NATURE AND CONSULTANTS/AGENCIES ARE REQUESTED TO MAKE NECESSARY INSPECTIONS IN PRIOR.</strong></p></td><td style=\"background-color:#eeece1; height:6.25pt; width:134.7pt\"><p>&nbsp;</p></td></tr><tr><td style=\"background-color:#eeece1; height:17.75pt; width:22.95pt\"><p>&nbsp;</p></td><td colspan=\"3\" style=\"background-color:#eeece1; height:17.75pt; width:168.2pt\"><p>* SDLAC- Sub-Divisional Land Advisory Committee</p></td><td style=\"background-color:#eeece1; height:17.75pt; width:134.7pt\"><p>&nbsp;</p></td></tr><tr><td style=\"background-color:#eeece1; height:3.9pt; width:22.95pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:3.9pt; width:45.0pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:3.9pt; width:46.0pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:3.9pt; width:77.2pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:3.9pt; width:42.5pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:3.9pt; width:42.55pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:3.9pt; width:49.6pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:3.9pt; width:63.8pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:3.9pt; width:120.45pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:3.9pt; width:134.7pt\"><p>&nbsp;</p></td></tr><tr><td style=\"background-color:#eeece1; height:36.0pt; width:22.95pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:36.0pt; width:45.0pt\"><p>*1 bigha= 14400 sq feet</p></td><td style=\"background-color:#eeece1; height:36.0pt; width:46.0pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:36.0pt; width:77.2pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:36.0pt; width:42.5pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:36.0pt; width:42.55pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:36.0pt; width:49.6pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:36.0pt; width:63.8pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:36.0pt; width:120.45pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:36.0pt; width:134.7pt\"><p>&nbsp;</p></td></tr><tr><td style=\"background-color:#eeece1; height:24.0pt; width:22.95pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:24.0pt; width:45.0pt\"><p>*1 bigha= 5 katha</p></td><td style=\"background-color:#eeece1; height:24.0pt; width:46.0pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:24.0pt; width:77.2pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:24.0pt; width:42.5pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:24.0pt; width:42.55pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:24.0pt; width:49.6pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:24.0pt; width:63.8pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:24.0pt; width:120.45pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:24.0pt; width:134.7pt\"><p>&nbsp;</p></td></tr></tbody></table><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><table cellspacing=\"0\" style=\"width:681.3pt\"><tbody><tr><td colspan=\"6\" style=\"height:12.0pt; vertical-align:bottom; width:681.3pt\"><p><strong><u>Details of Proposed CQRT storage Facilities (Indicative) - Annexure I-B</u></strong></p></td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:36.6pt\"><p><strong>Sl. No</strong></p></td><td style=\"height:12.0pt; vertical-align:bottom; width:80.85pt\"><p><strong>District</strong></p></td><td style=\"height:12.0pt; vertical-align:bottom; width:159.1pt\"><p><strong>Indicative Location</strong></p></td><td style=\"height:12.0pt; vertical-align:bottom; width:122.6pt\"><p><strong>Details (if any)</strong></p></td><td colspan=\"2\" rowspan=\"53\" style=\"height:12.0pt; vertical-align:bottom; width:282.15pt\"><p><strong>&nbsp;</strong></p></td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:36.6pt\"><p>1</p></td><td rowspan=\"8\" style=\"height:12.0pt; vertical-align:bottom; width:80.85pt\"><p>Barpeta</p></td><td style=\"background-color:white; height:12.0pt; width:159.1pt\"><p>Chenga Rev. Circle</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:36.6pt\"><p>2</p></td><td style=\"background-color:#f8f8f8; height:12.0pt; width:159.1pt\"><p>Sarthebari Rev. Circle</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:36.6pt\"><p>3</p></td><td style=\"background-color:white; height:12.0pt; width:159.1pt\"><p>Barnagar Rev. Circle</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:36.6pt\"><p>4</p></td><td style=\"background-color:#f8f8f8; height:12.0pt; width:159.1pt\"><p>Barpeta Rev. Circle</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:36.6pt\"><p>5</p></td><td style=\"background-color:white; height:12.0pt; width:159.1pt\"><p>Kalgachia Rev. Circle</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:36.6pt\"><p>6</p></td><td style=\"background-color:#f8f8f8; height:12.0pt; width:159.1pt\"><p>Sarupeta Rev. Circle</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:36.6pt\"><p>7</p></td><td style=\"background-color:white; height:12.0pt; width:159.1pt\"><p>Bajali Rev. Circle</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:36.6pt\"><p>8</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:159.1pt\"><p>Baghor Rev. Circle</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:36.6pt\"><p>9</p></td><td rowspan=\"7\" style=\"height:12.0pt; vertical-align:bottom; width:80.85pt\"><p>Dibrugarh</p></td><td style=\"background-color:#f8f8f8; height:12.0pt; width:159.1pt\"><p>Chabua Rev. Circle</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:36.6pt\"><p>10</p></td><td style=\"background-color:white; height:12.0pt; width:159.1pt\"><p>Tengakhat Rev. Circle</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:36.6pt\"><p>11</p></td><td style=\"background-color:#f8f8f8; height:12.0pt; width:159.1pt\"><p>Naharkatia Rev. Circle</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:36.6pt\"><p>12</p></td><td style=\"background-color:white; height:12.0pt; width:159.1pt\"><p>Moran Rev. Circle</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:36.6pt\"><p>13</p></td><td style=\"background-color:#f8f8f8; height:12.0pt; width:159.1pt\"><p>Tingkhong Rev. Circle</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:36.6pt\"><p>14</p></td><td style=\"background-color:white; height:12.0pt; width:159.1pt\"><p>Dibrugarh (East) Rev. Circle</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:36.6pt\"><p>15</p></td><td style=\"background-color:#f8f8f8; height:12.0pt; width:159.1pt\"><p>Dibrugarh (West) Rev. Circle</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:36.6pt\"><p>16</p></td><td rowspan=\"6\" style=\"height:12.0pt; vertical-align:bottom; width:80.85pt\"><p>Golaghat</p></td><td style=\"background-color:#f8f8f8; height:12.0pt; width:159.1pt\"><p>Dergaon Rev. Circle</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:36.6pt\"><p>17</p></td><td style=\"background-color:white; height:12.0pt; width:159.1pt\"><p>Bokhakhat Rev. Circle</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:36.6pt\"><p>18</p></td><td style=\"background-color:#f8f8f8; height:12.0pt; width:159.1pt\"><p>Morongi Rev. Circle</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:36.6pt\"><p>19</p></td><td style=\"background-color:white; height:12.0pt; width:159.1pt\"><p>Golaghat Rev. Circle</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:36.6pt\"><p>20</p></td><td style=\"background-color:#f8f8f8; height:12.0pt; width:159.1pt\"><p>Sarupathar Rev. Circle</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:36.6pt\"><p>21</p></td><td style=\"background-color:white; height:12.0pt; width:159.1pt\"><p>Khumtai Rev. Circle</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:36.6pt\"><p>22</p></td><td rowspan=\"7\" style=\"height:12.0pt; vertical-align:bottom; width:80.85pt\"><p>Lakhimpur</p></td><td style=\"background-color:white; height:12.0pt; width:159.1pt\"><p>Naoboicha Rev. Circle</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:36.6pt\"><p>23</p></td><td style=\"background-color:#f8f8f8; height:12.0pt; width:159.1pt\"><p>Dhakuakhana Rev. Circle</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:36.6pt\"><p>24</p></td><td style=\"background-color:white; height:12.0pt; width:159.1pt\"><p>Subansiri Rev. Circle</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:36.6pt\"><p>25</p></td><td style=\"background-color:#f8f8f8; height:12.0pt; width:159.1pt\"><p>Bihpuria Rev. Circle</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:36.6pt\"><p>26</p></td><td style=\"background-color:white; height:12.0pt; width:159.1pt\"><p>Kadam Rev. Circle</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:36.6pt\"><p>27</p></td><td style=\"background-color:#f8f8f8; height:12.0pt; width:159.1pt\"><p>N.Lakhimpur Rev. Circle</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:36.6pt\"><p>28</p></td><td style=\"background-color:white; height:12.0pt; width:159.1pt\"><p>Narayanpur Rev. Circle</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.6pt; vertical-align:bottom; width:36.6pt\"><p>29</p></td><td style=\"background-color:#f8f8f8; height:12.6pt; width:80.85pt\"><p>Majuli</p></td><td style=\"background-color:#f8f8f8; height:12.6pt; width:159.1pt\"><p>Majuli Rev. Circle</p></td><td style=\"height:12.6pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:36.6pt\"><p>30</p></td><td rowspan=\"4\" style=\"height:12.0pt; vertical-align:bottom; width:80.85pt\"><p>Sivsagar</p></td><td style=\"background-color:#f8f8f8; height:12.0pt; width:159.1pt\"><p>Demow Rev. Circle</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:36.6pt\"><p>31</p></td><td style=\"background-color:white; height:12.0pt; width:159.1pt\"><p>Amguri Rev. Circle</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:36.6pt\"><p>32</p></td><td style=\"background-color:#f8f8f8; height:12.0pt; width:159.1pt\"><p>Sivasagar Rev. Circle</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:36.6pt\"><p>33</p></td><td style=\"background-color:#f8f8f8; height:12.0pt; width:159.1pt\"><p>Nazira Rev. Circle</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:36.6pt\"><p>34</p></td><td rowspan=\"4\" style=\"height:12.0pt; vertical-align:bottom; width:80.85pt\"><p>Sonitpur</p></td><td style=\"background-color:white; height:12.0pt; width:159.1pt\"><p>Tezpur Rev. Circle</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:36.6pt\"><p>35</p></td><td style=\"background-color:#f8f8f8; height:12.0pt; width:159.1pt\"><p>Dhekiajuli Rev. Circle</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:36.6pt\"><p>36</p></td><td style=\"background-color:white; height:12.0pt; width:159.1pt\"><p>Chariduar Rev. Circle</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:36.6pt\"><p>37</p></td><td style=\"background-color:#f8f8f8; height:12.0pt; width:159.1pt\"><p>Thelamara Rev. Circle</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:36.6pt\"><p>38</p></td><td rowspan=\"3\" style=\"height:12.0pt; vertical-align:bottom; width:80.85pt\"><p>Biswanath</p></td><td style=\"background-color:white; height:12.0pt; width:159.1pt\"><p>Biswanath Rev. Circle</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:36.6pt\"><p>39</p></td><td style=\"background-color:#f8f8f8; height:12.0pt; width:159.1pt\"><p>Helem Rev. Circle</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:36.6pt\"><p>40</p></td><td style=\"background-color:#f8f8f8; height:12.0pt; width:159.1pt\"><p>Naduar Rev. Circle</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:36.6pt\"><p>41</p></td><td rowspan=\"2\" style=\"height:12.0pt; vertical-align:bottom; width:80.85pt\"><p>Dima Hasao</p></td><td style=\"background-color:#f8f8f8; height:12.0pt; width:159.1pt\"><p>Haflong Rev. Circle</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:36.6pt\"><p>42</p></td><td style=\"background-color:white; height:12.0pt; width:159.1pt\"><p>Maibong Rev. Circle</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:36.6pt\"><p>43</p></td><td rowspan=\"4\" style=\"height:12.0pt; vertical-align:bottom; width:80.85pt\"><p>West Karbi anglong/Karbi anglong</p></td><td style=\"background-color:white; height:12.0pt; width:159.1pt\"><p>Donkamukam Rev. Circle</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:36.6pt\"><p>44</p></td><td style=\"background-color:#f8f8f8; height:12.0pt; width:159.1pt\"><p>Diphu Rev. Circle</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.6pt; vertical-align:bottom; width:36.6pt\"><p>45</p></td><td style=\"background-color:white; height:12.6pt; width:159.1pt\"><p>Silonijan Rev. Circle</p></td><td style=\"height:12.6pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.6pt; vertical-align:bottom; width:36.6pt\"><p>46</p></td><td style=\"background-color:#f8f8f8; height:12.6pt; width:159.1pt\"><p>Phuloni Rev. Circle</p></td><td style=\"height:12.6pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.6pt; vertical-align:bottom; width:36.6pt\"><p>47</p></td><td rowspan=\"6\" style=\"height:12.6pt; vertical-align:bottom; width:80.85pt\"><p>Baksa</p></td><td style=\"background-color:white; height:12.6pt; width:159.1pt\"><p>Baska Rev. Circle</p></td><td style=\"height:12.6pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.6pt; vertical-align:bottom; width:36.6pt\"><p>48</p></td><td style=\"background-color:#f8f8f8; height:12.6pt; width:159.1pt\"><p>Barama Rev. Circle</p></td><td style=\"height:12.6pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.6pt; vertical-align:bottom; width:36.6pt\"><p>49</p></td><td style=\"background-color:white; height:12.6pt; width:159.1pt\"><p>Tamulpur Rev. Circle</p></td><td style=\"height:12.6pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.6pt; vertical-align:bottom; width:36.6pt\"><p>50</p></td><td style=\"background-color:#f8f8f8; height:12.6pt; width:159.1pt\"><p>Goreswar Rev. Circle</p></td><td style=\"height:12.6pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:36.6pt\"><p>51</p></td><td style=\"background-color:white; height:12.0pt; width:159.1pt\"><p>Baganpara Rev. Circle</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:36.6pt\"><p>52</p></td><td style=\"background-color:#f8f8f8; height:12.0pt; width:159.1pt\"><p>Jalah Rev. Circle</p></td><td style=\"height:12.0pt; vertical-align:bottom; width:122.6pt\"><p>Revenue Circle Office</p></td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:36.6pt\"><p>&nbsp;</p></td><td colspan=\"4\" rowspan=\"2\" style=\"background-color:#eeece1; height:12.0pt; width:523.4pt\"><p><u>NOTE- THE ABOVE DATA/DETAILS ARE INDICATIVE IN NATURE AND CONSULTANTS/AGENCIES ARE REQUESTED TO MAKE NECESSARY INSPECTIONS IN PRIOR. </u></p></td><td style=\"background-color:#eeece1; height:12.0pt; width:121.3pt\"><p>&nbsp;</p></td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:36.6pt\"><p>&nbsp;</p></td><td style=\"background-color:#eeece1; height:12.0pt; width:121.3pt\"><p>&nbsp;</p></td></tr><tr><td style=\"height:12.0pt; vertical-align:bottom; width:36.6pt\"><p>&nbsp;</p></td><td colspan=\"4\" style=\"height:12.0pt; vertical-align:bottom; width:523.4pt\"><p><strong>Central Training Institute (CTI) Details</strong></p></td><td style=\"height:12.0pt; vertical-align:bottom; width:121.3pt\"><p>&nbsp;</p></td></tr><tr><td style=\"height:23.4pt; vertical-align:bottom; width:36.6pt\">&nbsp;</td><td style=\"height:23.4pt; vertical-align:bottom; width:80.85pt\"><p><strong>Location Details</strong></p></td><td style=\"height:23.4pt; vertical-align:bottom; width:159.1pt\"><p><strong>Total Area of Campus</strong></p></td><td style=\"height:23.4pt; vertical-align:bottom; width:122.6pt\"><p><strong>Existing Area of Swimming Pool</strong></p></td><td colspan=\"2\" style=\"height:23.4pt; vertical-align:bottom; width:282.15pt\"><p><strong>Reference (e-Link)</strong></p></td></tr><tr><td style=\"height:72.0pt; vertical-align:bottom; width:36.6pt\">&nbsp;</td><td style=\"height:72.0pt; vertical-align:bottom; width:80.85pt\"><p>Central Training Institute, Panikhaiti, Kamrup (M), Guwahati</p></td><td style=\"height:72.0pt; vertical-align:bottom; width:159.1pt\"><p>17.5 Hectares (128 Bighas)</p></td><td style=\"height:72.0pt; vertical-align:bottom; width:122.6pt\"><p>&nbsp;</p></td><td colspan=\"2\" style=\"height:72.0pt; vertical-align:bottom; width:282.15pt\"><p>https://www.bing.com/maps?osid=83ffdabf-a9d5-40cd-a68b-28709f2b2177&amp;cp=26.184193~91.744534&amp;lvl=16&amp;v=2&amp;sV=2&amp;form=S00027</p></td></tr><tr><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td></tr></tbody></table><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p><strong>******************************************************************************************************************************************************************</strong></p><p>&nbsp;</p>"},{"id":"OP00113736","notice_type":"Request for Expression of Interest","noticedate":"22-Jan-2021","notice_lang_name":"English","notice_status":"Published","submission_deadline_date":"2021-02-06T00:00:00Z","submission_deadline_time":"05:00","project_ctry_name":"India","project_id":"P170645","project_name":"Chhattisgarh Inclusive Rural and Accelerated Agriculture Growth Project","bid_reference_no":"IN-DOA - GOCH-202106-CS-CQS","bid_description":"Hiring of a Consultancy Services for developing an Integrated and GIS based Decision Support System","procurement_group":"CS","procurement_method_code":"CQS","procurement_method_name":"Consultant Qualification  Selection","contact_address":"Directorate of Agriculture, Vikas Bhawan, Sector 19, Nawa Raipur, Atal Nagar, Chhattisgarh– 492002","contact_ctry_name":"India","contact_email":"cblondhekar1967@gmail.com","contact_name":"C. B.   Londhekar","contact_organization":"Department of Agriculture - Govt. of chhattisgarh","contact_phone_no":"+919406379026","contact_web_url":"chiraagchhattisgarh@gmail.com","submission_date":"2021-01-22T00:00:00Z","notice_text":"<p>&nbsp;</p><p><strong>Chhattisgarh Inclusive Rural and Accelerated Agriculture Growth Project (CHIRAAG)</strong></p><p>(Department of Agriculture Development and Farmer Welfare and Biotechnology, Government of Chhattisgarh)</p><p><strong>Address: </strong>Directorate of Agriculture, Vikas Bhawan, Sector 19, Nawa Raipur, Atal Nagar, Chhattisgarh</p><p>&ndash; 492002 <strong>Contact Number: </strong>07712510933</p><p><strong>Email:</strong><em>chiraagchhattisgarh@gmail.cm</em> <strong>Website: </strong>https://agriportal.cg.nic.in</p><p>&nbsp;</p><table align=\"left\"><tbody><tr><td>&nbsp;</td></tr><tr><td>&nbsp;</td><td>&nbsp;</td></tr></tbody></table><p>&nbsp;</p><p>&nbsp;</p><p>File No: <u>F-03/09/Vividh/2017-18/14-2</u></p><p>&nbsp;</p><p><strong>REQUEST FOR EXPRESSION OF INTEREST FOR HIRING A TECHNICAL SUPPORT AGENCY FOR DEVELOPING OF MANAGEMENT INFORMATION SYSTEM AND GEOGRAPHIC INFORMATION SYSTEMS FOR&nbsp; CHHATTISGARH INCLUSIVE RURALANDACCELERATED AGRICULTURE GROWTH PROJECT (CHIRAAG)</strong></p><p>&nbsp;</p><p><strong>(Technical Support Agency &ndash; FIRM SELECTION)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </strong></p><p>&nbsp;</p><p>&nbsp;</p><p><strong>Chhattisgarh Inclusive Rural and Accelerated Agriculture Growth Project (CHIRAAG), Nawa Raipur, Atal Nagar, Chhattisgarh, India</strong></p><p><strong>Assignment Title: Technical Support Agency (TSA) for Developing of Management Information System and Geographic Information Systems for Chhattisgarh Inclusive Rural and Accelerated Agriculture Growth Project (CHIRAAG)</strong></p><p><strong>Reference No: </strong><u>F-03/09/Vividh/2017-18/14-2/MIS/Northern and Central Blocks</u></p><p>&nbsp;</p><p>&nbsp;</p><p>The Government of Chhattisgarh has applied for financing from the World Bank towards the cost of the project titled <strong>Chhattisgarh Inclusive Rural and Accelerated Agriculture Growth Project (CHIRAAG) </strong>is being implemented by the Department of Agriculture Development and Farmer Welfare and Biotechnology, Government of Chhattisgarh, and intends to apply for part of the proceeds of this loan for eligible payments for the consulting services for <strong>development of Management information System and &nbsp;Geographic Information Systems.</strong></p><p>&nbsp;</p><p>The consulting services (&ldquo;the Services&rdquo;) include to develop and implement an Integrated and GIS based Decision Support System which will (i) aid the programme staff to record the planning and implementation of project activities, (ii) track implementation of various program components at state, district, block and village levels and generate near real-time reports as per the need, and (iii) facilitate informed decision making at all levels through dashboards and visual analytics. Development of the MIS will have hierarchical usability from Village/Panchayat/Block/District/State, detailed in the attached ToR, for a period of 5 years(1 year of development followed by 4 years of maintenance). The assignment is expected to start from January 2021 onwards. The draft Terms of Reference (TOR) for the assignment is attached to this Request for Expressions of Interest (REOI) in Annexure B</p><p>Chhattisgarh Inclusive Rural and Accelerated Agriculture Growth Project (CHIRAAG) now invites eligible firms to indicate their interest in providing the services. Interested firms should provide Information demonstrating that they have the required qualifications and relevant experience to perform the functions.</p><p>The shortlisting criteria are as follows.</p><ul><li>The agency should be a registered body under the relevant law and is active and operational since last 5 years on the date of application. It should have maintained its records and have them properly audited. Annual statement of income and expenditure should have been prepared. <em>[Proof of Registration Certificate, Articles and Memorandum of Association to be enclosed]</em>.</li><li>The agency must have Income Tax and GST Registration. <em>[Relevant documents to be enclosed]</em></li><li>The agency should not currently be debarred by the World Bank or any other Multilateral Development Banks (MDBs) sanctions board/committee. [Self-declaration certificate to be enclosed]</li><li>The firm should not be excluded by any state agency for non-performance in the last three years. [<em>Self-declaration certificate to been closed</em>]</li><li>The agency should have a minimum of 5 years of demonstrable experience in providing professional assistance towards developing of platforms for (a) Management information System with integration of GIS elements (b) Decision Support Systems with integrated data analytics &amp; dashboards; and should have completed the handover of similar assignments or projects to respective clients <em>(to be enclosed as per annexure A).</em></li><li>The agency should have demonstrable work experience in the sector of Agriculture and Rural Development and should have worked with State/Central/Public sector departments entities.</li><li>Agencies with Quality management certificates such as ISO 9001 2008 or Capability Maturity Model Integration Level 2 or similar would be preferred.</li><li>The TSA should have a minimum average annual turnover of INR 1.50 Cr. in the last three financial years. (<em>The Agency should provide copies of the Audited Financial Reports of last three completed fiscal years; 2016-17, 2017-18 and 2018-19)</em></li></ul><p>&nbsp;</p><p>Short listing of Agencies will be done, based on the criteria mentioned above (documents to be furnished per format at Annexure A), with the Expression of Interest.</p><p>&nbsp;</p><p>The attention of the interested agencies is drawn to paragraphs 3.14, 3.16, and 3.17 of Section - III of the Procurement Regulations <em>for IPF Borrowers </em>- July 2016 Revised November 2017 and August 2018 setting forth the World Bank&rsquo;s policy on Conflict of Interest. In addition, please refer to the following specific information on conflict of interest related to this assignment: the conflict between consulting activities and procurement of goods, works or non-consulting services; conflict among consulting assignments; and relationship with Borrower&rsquo;s staff.</p><p>&nbsp;</p><p>A Consulting firm will be selected in accordance with the Consultant Qualification Selection (CQS) method set out in the <em>World Bank Procurement Regulations for IPF Borrowers </em>- July 2016 Revised November 2017 and August 2018.</p><p>Expressions of interest must be delivered in a written form (in person, mail or by e-mail) latest by <strong>17:00 hours </strong>on <strong>06th February 2021 </strong>at the address provided as below;</p><p>&nbsp;</p><p>&nbsp;</p><p><strong><u>Address:</u></strong></p><p>&nbsp;</p><p><strong>The Project Director,</strong></p><p><strong>Chhattisgarh Inclusive Rural and Accelerated Agriculture Growth Project (CHIRAAG) </strong>Directorate of Agriculture, Vikas Bhawan, Sector 19, Nawa Raipur, Atal Nagar, Chhattisgarh &ndash; 492002 Contact Number: 0771-2510933</p><p>Email: chiraagchhattisgarh@gmail.com</p><p>Website:https://agriportal.cg.nic.in</p><p>&nbsp;</p><p><strong><em>Important Note: </em></strong><em>No Proposals (Technical or Financial) are required at this stage. Individual CVs are not required at this stage.</em></p><p>&nbsp;</p><p>Annexure-A</p><p>&nbsp;</p><p>Format for Submission of Information to CHIRAAG, Chhattisgarh to provide for the hiring of a TSA for <strong>Development of Management information System and Geographic Information Systems for the CHIRAAG Project</strong></p><p>&nbsp;</p><p><strong><u>Submission Requirements</u></strong></p><p>&nbsp;</p><table cellspacing=\"0\"><tbody><tr><td colspan=\"10\" style=\"border-color:black; height:14.6pt; vertical-align:top; width:476.5pt\"><p><strong>A &ndash; Agency&rsquo;s Profile [Maximum 2 Pages]</strong></p></td></tr><tr><td style=\"border-color:black; height:129.95pt; vertical-align:top; width:29.75pt\"><p>1</p></td><td colspan=\"3\" style=\"height:129.95pt; vertical-align:top; width:184.4pt\"><p>Organizational</p></td><td colspan=\"6\" style=\"height:129.95pt; vertical-align:top; width:262.35pt\"><p>Provide a brief description of the background and organization of your firm/entity</p><p>&nbsp;</p><p>The brief description should include:</p><ul><li>Proprietor details</li><li>Date and place of incorporation of the firm,</li><li>Objectives of the firm</li><li>Availability of required capacities among staff. (<em>Individual CVs are not required at this stage.</em>)</li></ul></td></tr><tr><td rowspan=\"3\" style=\"border-color:black; height:41.35pt; vertical-align:top; width:29.75pt\"><p>2</p></td><td colspan=\"3\" rowspan=\"3\" style=\"height:41.35pt; vertical-align:top; width:184.4pt\"><p>Transactions:(Minimum average annual turnover of INR 1.50 Crore during the last three financial years required)</p></td><td colspan=\"6\" style=\"height:41.35pt; vertical-align:top; width:262.35pt\"><p>Provide revenue details based on the audited accounts of the previous three financial Years in Indian Rupees</p></td></tr><tr><td colspan=\"3\" style=\"height:18.55pt; vertical-align:top; width:87.55pt\"><p>2016-17</p></td><td colspan=\"2\" style=\"height:18.55pt; vertical-align:top; width:106.6pt\"><p>2017-18</p></td><td style=\"height:18.55pt; vertical-align:top; width:68.2pt\"><p>2018-19</p></td></tr><tr><td colspan=\"3\" style=\"height:18.65pt; vertical-align:top; width:87.55pt\"><p>&nbsp;</p></td><td colspan=\"2\" style=\"height:18.65pt; vertical-align:top; width:106.6pt\"><p>&nbsp;</p></td><td style=\"height:18.65pt; vertical-align:top; width:68.2pt\"><p>&nbsp;</p></td></tr><tr><td colspan=\"10\" style=\"border-color:black; height:14.95pt; vertical-align:top; width:476.5pt\"><p><strong>B &ndash; Agency&rsquo;s Experience [Maximum 20 pages]</strong></p></td></tr><tr><td rowspan=\"4\" style=\"border-color:black; height:65.15pt; vertical-align:top; width:29.75pt\"><p>1</p></td><td colspan=\"9\" style=\"height:65.15pt; vertical-align:top; width:446.75pt\"><p>Experience of developing and implementing Management Information System (MIS) and Geographical Information System (GIS) in the domain of agriculture and livelihoods sector.</p><p><strong>Please furnish the following details in accordance with the shortlisting criteria</strong></p><p><strong>mentioned above</strong></p></td></tr><tr><td style=\"height:56.25pt; vertical-align:top; width:45.45pt\"><p>Name of the Client</p></td><td style=\"height:56.25pt; vertical-align:top; width:70.9pt\"><p>Nature of the assignment&amp; Sector</p></td><td colspan=\"2\" style=\"height:56.25pt; vertical-align:top; width:3.0cm\"><p>Location and coverage</p><p>(entire state, country, etc.)</p></td><td style=\"height:56.25pt; vertical-align:top; width:57.45pt\"><p>Project Deliverables</p></td><td colspan=\"2\" style=\"height:56.25pt; vertical-align:top; width:63.0pt\"><p>**Link for demo. of work done</p></td><td style=\"height:56.25pt; vertical-align:top; width:2.0cm\"><p>Duration of Assignment</p><p>(From Year &ndash; To Year)</p></td><td style=\"height:56.25pt; vertical-align:top; width:68.2pt\"><p>Value of Contract</p><p>(in INR)</p></td></tr><tr><td style=\"height:28.5pt; width:45.45pt\"><p>&nbsp;</p></td><td style=\"height:28.5pt; width:70.9pt\"><p>&nbsp;</p></td><td colspan=\"2\" style=\"height:28.5pt; width:3.0cm\"><p>&nbsp;</p></td><td style=\"height:28.5pt; width:57.45pt\"><p>&nbsp;</p></td><td colspan=\"2\" style=\"height:28.5pt; width:63.0pt\"><p>&nbsp;</p></td><td style=\"height:28.5pt; width:2.0cm\"><p>&nbsp;</p></td><td style=\"height:28.5pt; width:68.2pt\"><p>&nbsp;</p></td></tr><tr><td colspan=\"9\" style=\"height:27.9pt; vertical-align:top; width:446.75pt\"><p>*Please enclose <em>letter of Award of Contract / Work Order from the employer and documentary evidence of completion in last three financial years</em>.</p><p>** As a part of the demonstrable work experience, please provide a link of the dashboard, portal or mobile app (link for the download source of the .apk file with credentials for the committee to evaluate the work).</p></td></tr><tr><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td></tr></tbody></table><p>&nbsp;</p><p><strong>Annexure B</strong></p><p><strong>Draft Terms of Reference (ToR)</strong></p><p><strong>Consultancy Services for Development of Management Information System (MIS)</strong> <strong>&nbsp;and GIS For CHIRAAG&rsquo;</strong></p><p>&nbsp;</p><ol><li><strong>Introduction:</strong></li></ol><p>&nbsp;</p><p>In northern and southern districts of Chhattisgarh, 70% of the mostly tribal population are dependent on agriculture. Also, poverty and malnutrition are concentrated in these regions of the State. Farming is smallholder, rainfed, single-crop (paddy) and subsistence in nature. Combined, the north and south have less than 1% of net sown area irrigated. The region&rsquo;s natural systems &ndash; forests, grazing land, water bodies, soil, nutrients, biodiversity etc. &ndash; enable a mixed production system which includes livestock production, inland fisheries and forestry which determine overall economic opportunities. However, uneven distribution of rainfall, reduced soil fertility due to erosion, delinked crop and animal husbandry, occasional droughts and the depletion of forests have put stress on an otherwise balanced ecosystem. In addition, low-diversification of the cropping system and insufficient investment in appropriate irrigation and post-harvest technology have limited household-level economic returns. The Department of Agriculture Development and Farmer Welfare and Biotechnology, Government of Chhattisgarh (GoCG), is implementing the World Bank assisted Chhattisgarh Inclusive Rural and Accelerated Agriculture Growth Project (CHIRAAG).</p><p>&nbsp;</p><ol><li><strong>Project description:</strong></li></ol><p>&nbsp;</p><p>CHIRAAG project is a multi-sectoral initiative and will be implemented by the Department of Agriculture Development, and Farmers Welfare and Biotechnology, along with its directorates &ndash; Directorate of Agriculture (DAG), Directorate Horticulture and Farm Forestry (DH), Directorate of Veterinary Services (DVS), and Directorate of Fisheries Department (DF). The project development objective is to improve income opportunities and the availability of nutritious foods in targeted households of Chhattisgarh&rsquo;s tribal-dominated areas. The project intervention will be implemented in select 14 tribal dominated blocks from 8 districts in 1000 selected villages.&nbsp;</p><p>&nbsp;</p><p>The project is premised on the development and optimum utilization of local natural resources and is well aligned to <em>Narua</em> (water conservation), <em>Garua</em>(livestock management), <em>Ghurwa</em> (composting and soil health) and <em>Badi </em>(homestead garden) i.e., NGGB policy of GoCG. The NGGB policy centres around resource conservation approaches and principles[1] and Integrated Farming Systems (IFS) being promoted globally for sustainable development and offer opportunities for year-round production of nutritive food for local consumption and markets.</p><p>&nbsp;</p><p>The project envisions to improve the State&rsquo;s agricultural competitiveness in terms of increased production, productivity, with an enhanced focus to water management, livestock development, farm waste management, post-harvest management, storage, value addition, marketability and enterprise development for the creation of off-farm employment opportunities. The project fundamentally targets to increase rural household income generation and nutrition intake, with a special focus on the tribal population that accounts for 33% of the total population in the state. The project will mobilize the village communities in &lsquo;livelihood groups&rsquo; (LG), strengthen the existing <em>Gauthans</em> by promoting CHIRAAG Resource Centres (CRC), promote farmer producer organizations (FPO) and support these community institutions to access markets for in accelerated and inclusive rural transformation.</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><ol><li><ol><li><strong>Project Detail</strong></li></ol></li></ol><p>&nbsp;</p><p>The CHIRAAG project will have Six (6) components. A brief description of the project components and sub-components are given below:</p><p><strong>Component 1: Community Empowerment and Institutional Strengthening: </strong>Under this component, household and community capacities will be built to: (a) plan, implement, and monitor development investments; (b) leverage community institutions and collective action toward effective management of natural resources, productive infrastructure and private assets; and (c) undertake nutrition-supportive agriculture, adopt diet diversity and promote positive nutrition practices at the household level.</p><p><strong>Subcomponent 1.1 Participatory Village Planning and Community Institution Building: </strong>This Sub-component will support: (a) project awareness among targeted communities through village entry activities that foster social capital development and rapport building; (b) preparation of integrated village development plans (VDPs) including climate resilient activities through a participatory planning process; and (c) formation and/or capacity building of community institutions to participate in project planning and implementation. Key activities under sub-component 1.1 are: (a) generation of project awareness among targeted communities through village entry activities; (b) hiring of Indira Gandhi Krishi Vishwavidyalaya (IGKV)[2]to support regional diagnostics; (c) hiring of technical support agencies (TSAs) for VDP preparation and facilitation, planning and implementation support for INRM activities, nutrition intervention plans, institution strengthening, and capacity building support to <em>Gauthan</em> Committees,[3] livelihood groups (LGs), CHIRAAG Resource Committees (CRCs) and select existing community institutions;[4](e) training and exposure visits of producers, community cadre for VDP; and (f) recruitment, training and operational costs of block level manager, community coordinator and marketing and value chain coordinator.</p><p><strong>Sub-component 1.2 Household Food Availability and Nutrition Practices: </strong>Women&rsquo;s empowerment (including women&rsquo;s control of economic resources) is closely linked to nutritional status and can result in decreased malnutrition.[5]Beneficiary communities and households, with a special focus on women as change agents, will be targeted to plan and consume diverse, locally available and nutritious foods in their households. Support will be provided to women and adolescent girls in the adoption of positive nutrition and related practices, including their engagement in improved and diversified <em>baadi</em>[6] supplying year-round nutritive food, thereby leading to improved nutrition outcomes for women and children. Key activities under sub-component 1.2 include: (a) hiring of TSAs for nutrition social and behavior change communication (SBCC); (b) technical assistance and implementation support for formative research, development of SBCC content and village-level material including SBCC toolkit for facilitation, training manuals and information, education and communication (IEC) material (flipbooks, posters, films and community-led videos); (c) nutrition training support for SBCC rollout; (d) recruitment and capacity building of <em>PoshanSakhi</em><em><strong>[7]</strong></em>including honorarium; and (e) material and equipment for need-based initiatives to empower communities to identify and manage their malnourished children, undertaken in coordination with Department of Women and Child Development frontline workers.</p><p><strong>Component 2: Diversified, Resilient and Nutrition-Supportive Food and Agriculture Systems: </strong>This component aims to sustainably develop and leverage natural resources as a foundation for developing more diverse, nutritive and productive food and agriculture systems that are more resilient to climate change. Sustainable use of natural resources for food, feed and energy requirements will help build household resilience to climate shocks while integrated food and agriculture systems will promote resource-efficient agriculture, diversify local livelihood options, increase the availability and diversity of food and agriculture commodities, as well as household food and nutrition security.</p><p><strong>Sub-component 2.1: Community-Based Natural Resource Management ($19.6 million)</strong> will support development and sustainable utilization and management of three key natural resources (water, soil and biodiversity) using a blend of traditional local knowledge, community-based management systems and modern technologies. Key activities under sub-component 2.1 include: (a) investments in Integrated Natural Resource Management, both land quality enhancement and rain-water harvesting activities; (b) investments in energy efficient water lifting and farm level irrigation; (c) investing in design and delivery of soil health cards and soil nutrition management technology demonstrations, mainly in the form of a partial grant to develop NADEP[8] pits and vermi-compost units, and farmer training for increased soil-carbon sequestration and reduced on-farm greenhouse gas (GHG) emissions.</p><p><strong>Subcomponent 2.2: Integrated Food and Nutrition Supportive Agriculture ($28.9 million)</strong> will finance interventions for developing Integrated Farming Systems (IFS), supporting infrastructure and district and state capacity to deliver essential inputs. IFS will not only meet the input[9] requirements of various systems (crop/soil, trees, animal, fish), but also de-risk climate shocks through broadened and interlinked local production systems across agriculture, horticulture, fishery and livestock. Key activities under sub-component 2.2 are: (a) <strong>Household IFS production </strong><strong>systems</strong>: (i) grant support to LGs and other eligible community institutions through a &lsquo;revolving fund&rsquo; to finance household level investments in productive assets and adoption of climate smart technologies and practices, as per VDPs; and (ii) support for <em>baadi</em> and orchards for gravity drip irrigation and fencing; (b) <strong>Community capacity and infrastructure</strong>: (i) training of Community Resources Persons and honorarium; (ii) producer training and capacity building; (iii) demonstrations of IFS and crop-specific models; (iv) inputs for individual and community <em>baadi</em>, backyard poultry, fishery and small ruminants; (v) support for village-level input production (goat, pig breeding units, community nurseries, poultry mother units, etc.) and animal crates for artificial insemination; (vi) <em>gauthan-</em>level support for community infrastructure[10] to improve livestock feeding, manure management, storage, energy efficient tillage and farm operations through custom hiring, and energy efficient common service centers for processing; and (vii) support for fishery development; (c) <strong>District/sub-district level capabilities:</strong> (i) strengthening capacity of Krishi Vigyan Kendra[11] (KVKs) and government departments/agencies to establish horticulture nurseries, and upgrade department nurseries and brood hatcheries; and (ii) technical support for agro-forestry and biodiversity conservation, using local seeds and planting materials from village seed banks and drought-tolerant seeds to enable climate smart and energy efficient production systems; and (d) <strong>State level capabilities:</strong> (i) strengthening department capacity to scale up seed production of open pollinated varieties of pulses, millets, oilseeds and other underutilized tuber crops; and (ii) IGKV technical assistance for seed production through supply of breeder seeds and revival of locally adapted seeds, demonstration of climate smart technologies/inputs, and preparation of economic and management models for <em>gauthans</em>.</p><p><strong>Component 3: Value Addition and Market Access: </strong>This component aims to increase household incomes by promoting value addition, reduction in postharvest losses, and improved access to profitable markets (including wellness) for surplus produce. A focus on local processing will also improve household-level availability and consumption of nutritious food through: (a) promotion of safe food using preservation and energy efficient storage methods; (b) primary processing and value addition for local consumption and food waste reduction; (c) support to FPOs for aggregation, primary processing, value chain development of select commodities through public and private partnerships; and (d) upgrades to local rural market infrastructure and strengthening of community capacity.</p><p><strong>Subcomponent 3.1: Value Addition for Nutrition </strong>aims to increase the availability of nutritious foods among households and communities year-round by investing in better storage and reduced food wastage, and value addition of surplus produce for local and external markets. Opportunities to supply local produce to large scale national programs, such as Integrated Child Development Services, <em><u>Mid-Day Meal</u></em> and local schools, will be developed. Key activities to be financed under sub-component 3.1 include: (a) village-level energy efficient infrastructure support to LGs for postharvest, primary processing, packaging and storage; and (b) capacity building of nutri-entrepreneurs (LGs, SHGs and other community groups, individuals) in local value addition and energy efficient practices.</p><p><strong>Subcomponent 3.2: Value Addition and Market Access ($9.3 million). </strong>Local value addition and access to profitable markets is expected to help realize higher returns to small producers and create local job opportunities. This sub-component will mobilize small producers into FPOs (producer companies or cooperatives, per local context and producer preference) at the cluster (block/district) level for aggregation, value addition and access to profitable markets. Key activities under sub-component 3.2 are: (a) hiring of a TSA to establish a state level value chain development cell (VCDC); (b) hiring of a TSA for FPO institution and capacity building including climate smart value chain development, climate-informed business plan development plus guidelines, manual development, etc.; (c) hiring of a TSA for development of specific commodity value chain (dairy/small ruminant/minor forest produce/horticulture etc.); (c) provision of business plan grants to FPOs (postharvest infrastructure using energy efficient systems and climate resilient technologies, working capital, technology, business operation setup, access to market) and capacity building; (d) support to select rural <em>haats</em>; (e) FPO linkages to profitable markets and provision of facilitation support including certification (organic, fair trade), traceability, packaging, branding; and (f) financing market promotion activities, IEC, and workshops/events, public-private-community partnerships, partnerships, market intelligence etc.</p><p><strong>Component 4: COVID-19 Economic Recovery Response: </strong>This component aims to mitigate food, health and income shocks and reduce vulnerability caused by the COVID-19 pandemic, as well as promote faster economic recovery among communities, returnee workers and households in project areas. Component activities will help stabilize and restore local food supply and production, secure livelihoods and expand income opportunities. This component will finance investments to: (a) restore livelihoods and support employment generation, e.g. <em>gauthan</em>s as centers for res killing, short-term work opportunities, and restoration of local livelihoods around livestock management and NRM through entrepreneurship; (b) support common service center/custom hiring centers for off-farm and non-farm entrepreneurial activities; (c) support goat breeding farms as part of entrepreneurship development; (d) agriculture and horticulture production mini-kits including climate smart technology inputs; (e) facilitate community-based natural resource management, wage generating land and water conservation-based activities; (f) enhance water availability for agriculture; (f) provide input and material support to communities and individual <em>baadis</em>; and (g) increase awareness of COVID-19 safety precautions and hygiene practices.</p><p><strong>Component 5: Project Management, Monitoring and Knowledge:</strong> This component involves two sub-components.</p><p><strong>Sub-component 5.1: Project Monitoring and Management ($10.7 million) </strong>will support project coordination, implementation, financial management (FM), procurement, and environmental and social safeguards management at the state, regional, district, cluster and community levels.Key activities under sub-component 5.1 are: (a) Hiring of a recruitment agency; (b) salaries and overhead cost of state and district project management units; (c) setup of a monitoring, evaluation and learning cell; (d) commissioned studies (baseline, mid-line, end-line) and process monitoring; (e) establishment of a management information system (MIS) based on information and communications technology (ICT) and geographic information system; and (f) study tours for officials.</p><p><strong>Sub-component 5.2: Knowledge Management and State Capacity </strong>will foster partnerships with knowledge organizations, promote knowledge exchange between various stakeholders, and access up to date knowledge from local, national, and international organizations. It will strengthen state capacity through the sharing of new information and knowledge in a similar development context to other states/countries. Technical support will be provided for capturing, preserving and scaling traditional knowledge and practices of tribal communities relevant to the project scope. Key activities under sub-component 5.2 include: (a) partnerships with knowledge organizations; (b) hiring of a knowledge management and communication agency; and (c) support to district innovation through technical assistance for strengthening systems and processes, and commissioning studies, arranging events/meetings etc.</p><p><strong>Component 6: Contingent Emergency Response Component. </strong>Recognizing that Chhattisgarh is a climate hotspot in the South Asia region, and highly vulnerable to droughts, locusts, and zoonotic outbreaks, this zero-budget project component will ensure implementation flexibility in case of future emergencies and disasters. The project is anchored around developing robust institutions of the farmers and foster production systems. This will entail implementation of multiple project activities for livelihoods and value chain development. The project staff at state, district and village level will spearhead these activities. Thus, the project envisions to develop a robust management information system to facilitate data-driven decision support for seamless implementation of project interventions.</p><p>&nbsp;</p><ol><li><strong>The objective of the assignment:</strong></li></ol><p>&nbsp;</p><p>The objective of this assignment is to develop and implement an Integrated and GIS based Decision Support System which will (i) aid the programme staff to record the planning and implementation of project activities, (ii) track implementation of various program components at state, district, block and village levels and generate near real-time reports as per the need, and (iii) facilitate informed decision making at all levels through dashboards and visual analytics.</p><p>Development of the MIS will have hierarchical usability from Village/Panchayat/Block/District/State.</p><p>Overall, the consultancy firm is expected to be able to do the following:</p><ul><li>Digitize the entire project management and monitoring process for various components of the project, viz. natural resource development, nutrition supportive resilient agriculture, horticulture, fisheries, livestock with support for real-time entry from the field from a registered mobile/device supplied by the project.</li><li>Design a strong core database for all project components, indicators and project areas for all 8 districts, 14 blocks and 1000 villages.</li><li>Develop analytical reports for tracking the output and outcome of the project in-line with the results framework (Annexure C).</li><li>Provide analytical dashboards for the various hierarchical/management roles within the project for data-based decision-making with alert generation to track slippage in the project.</li><li>The data-based decision support system to be supported by a Geographical Information System for tracking the project outputs, indicators and the overall progress including and not limited to the natural resources, village-level drainage and small-scale irrigation network (limited to project activities) and watershed planning.</li><li>Provide a mobile-based data entry system for the field staff with seamless integration of the collected data (both spatial and non-spatial) from field level in a near-real time basis.</li><li>Geo-fencing of HR personnel, project assets and beneficiary&rsquo;s details across the project areas,</li><li>Performance and attendance tracking of all field staff</li><li>Recommend tablet/mobile device for data entry by field staff compatible for mobile application developed for the project data collection. Develop digital knowledge repository of the project for seamless information and knowledge sharing.</li></ul><p>Further, the MIS will support in digital progress monitoring and management support. The system will be developed in an integrated manner which will provide four-fold support to the project: (1) digital monitoring of the implementation progress, (2) real-time dashboards customized for key stakeholders for data drive decision-making support. (3) support in digital knowledge management, and finally (4) will facilitate seamless Human Resource and institution management with integration of Capacity Building modules.</p><p>The TSA shall be responsible for incorporating Geographical Information System capabilities in the Decision Support System (DSS). The objective in developing these provisions is to support planning, track progress and monitor the project progress through the programmatic staff viz., engineers and researchers in the project for effective natural resource management. The GIS system will be specifically used while developing village and block level plans to assess the existing natural resources in the area. Further, this will facilitate in preparing comprehensive development plans integrating Soil and Moisture Conservation plans into the Integrated Farming Systems in the target areas.</p><p>&nbsp;</p><ol><li><strong>Scope of Work:</strong><ol><li><strong><em><u>Functional requirements </u></em></strong></li></ol></li></ol><p>The entire MIS system will be a single software to manage various activities of project CHIRAAG across all the sectors. The MIS system should be able to support planning, implementation and monitor various initiatives under project CHIRAAG digitally. The application has to be GIS enabled and will support project management aspects for all programmatic/project components encompassed into a single system. The MIS system should track staff performance and their effectiveness. The system should collect data from existing sources or by creating new survey forms. An indicative list of the major modules for MIS system for CHIRAAG are as tabulated below:</p><table border=\"1\" cellspacing=\"0\" style=\"width:614px\"><tbody><tr><td style=\"border-color:black; vertical-align:top; width:83.15pt\"><p><strong>Module </strong></p></td><td style=\"border-color:black; vertical-align:top; width:151.2pt\"><p><strong>Context</strong></p></td><td style=\"border-color:black; vertical-align:top; width:226.1pt\"><p><strong>Description </strong></p></td></tr><tr><td style=\"border-color:black; vertical-align:top; width:83.15pt\"><p>Digital PRA and LG Micro Plan</p></td><td style=\"vertical-align:top; width:151.2pt\"><ul><li>The project will conduct Participatory Village Planning to assess the natural resources and socio-economic status of the community</li><li>Further a detailed household assessment will be done in for the Livelihood Group members assessing &ndash; assets, livelihood, income, expenditure, nutrition other socio-economic indicators</li></ul></td><td style=\"vertical-align:top; width:226.1pt\"><ul><li>Develop digital platform to record the PRA exercise</li><li>Develop technology-based tool to enable mobile/tablet-based data collection for socio-economic assessment</li><li>Integration of the data collection tool with the GIS platform further integrating with the GIS layers</li><li>Develop digital tool for Micro-Plan development &ndash; enable mobile/tablet-based data collection for household level socio-economic data collection</li><li>Share and generate clean data in desirable format for data analytics</li><li>Integration with data analytics platform&nbsp;</li></ul></td></tr><tr><td style=\"border-color:black; vertical-align:top; width:83.15pt\"><p>GIS Integration</p></td><td style=\"vertical-align:top; width:151.2pt\"><ul><li>The project will have multiple studies for the assessment of Natural Resource Management and other key indicators, which may entail linkage with GIS coordinates</li></ul></td><td style=\"vertical-align:top; width:226.1pt\"><ul><li>Enable integration with the new/existing GIS platforms</li></ul></td></tr><tr><td style=\"border-color:black; vertical-align:top; width:83.15pt\"><p>Data Integration</p></td><td style=\"vertical-align:top; width:151.2pt\"><ul><li>CHIRAAG project entails integrated planning for multiple factors &ndash; human development, health, nutrition, livelihoods, natural resources, etc. Further it also entails integration with key government departments &ndash; Horticulture, Fisheries, Agriculture, Livestock, Women and Child Development, Rural development, etc.</li></ul></td><td style=\"vertical-align:top; width:226.1pt\"><ul><li>As the project may need to leverage on the existing data collected by the departments the MIS platform would have functionality to enable integration with other department data bases with API for sharing of necessary data based on mutual consent through a secure mode, while ensuring privacy protocols</li><li>The farmer data could also be integrated with Agriculture Department&rsquo;s farmer database</li></ul></td></tr><tr><td style=\"border-color:black; vertical-align:top; width:83.15pt\"><p>Community-Based Organizational Development</p></td><td style=\"vertical-align:top; width:151.2pt\"><ul><li>The project will promote community-based organizations &ndash; Livelihood Groups, Farmer Interest Groups, CHIRAAG Resource Committee. Technology can augment community institution management and governance</li></ul></td><td style=\"vertical-align:top; width:226.1pt\"><ul><li>Registration modules for members</li><li>Module for the Maintaining Group Profile: Develop and maintain profile of the institution &ndash; Date of Formation, Members, Account Number etc.</li><li>Farmer Interest Group Module: Develop and maintain the profile of Farmer Interest Group- Date of Formation, Members, Livelihood Activity Undertaken</li><li>Online book-keeping &ndash; inter-loaning, project grant management, bank credit, digital loan repayment schedule</li><li>An automated mobile messaging service should be linked to send reminders to the community and cadre for loan repayment etc.</li><li>Tracking the loan approval, sanction and disbursement status</li><li>Maintaining profile of the individual beneficiary &ndash; participation in FIG, LG, Credit History, Loan Repayment, Livelihood Activity Undertaken, Aadhaar Seeding</li></ul></td></tr><tr><td style=\"border-color:black; vertical-align:top; width:83.15pt\"><p>Results Framework tracking</p></td><td style=\"vertical-align:top; width:151.2pt\"><ul><li>CHIRAAG project has two major objectives: one is to increase the income of beneficiaries and second is nutrition improvement</li><li>Further the project has developed certain Result Framework Indicators for the project the PDO indicator module would be developed to measure the progress of the PDO indicators</li></ul></td><td style=\"vertical-align:top; width:226.1pt\"><ul><li>Module for tracking the Result Framework Indicators for all the project components</li></ul></td></tr><tr><td style=\"border-color:black; vertical-align:top; width:83.15pt\"><p>Beneficiary Profile</p></td><td style=\"vertical-align:top; width:151.2pt\"><ul><li>The project envisions to reach out to 3 lakh households with integrated farming systems &ndash; agriculture, horticulture, livestock, fisheries and agro-forestry interventions. Thus, for tracking the progress of beneficiaries and ensuring sustainable impact it would be prudent to maintain the beneficiary profile. This would be integrated/updated through multiple means as integrating with beneficiary profile of CBOs, updating it through the reporting done by the cadres</li></ul></td><td style=\"vertical-align:top; width:226.1pt\"><ul><li>Land profile</li><li>Family details</li><li>Asset details</li><li>Crop profile</li><li>Intervention adapted</li><li>Progress made based on the intervention</li><li>Change in household income</li></ul></td></tr><tr><td style=\"border-color:black; vertical-align:top; width:83.15pt\"><p>FPO specific modules</p></td><td style=\"vertical-align:top; width:151.2pt\"><p>The project would promote Farmer Producer Organizations. FPO module would support in robust monitoring of the FPO development progress and management</p></td><td style=\"vertical-align:top; width:226.1pt\"><ul><li>Registration module</li></ul><ul><li>registration of the individual farmer</li><li>registration of the farmer with specific commodity cultivation and value chain development activity</li></ul><ul><li>FPO fund management and book-keeping module &ndash; inter-loaning, project grant management, bank credit, digital loan repayment schedule</li><li>FPO Based livelihood activity management modules:</li></ul><ul><li>input procurement</li><li>PoP based planning and execution monitoring</li><li>procurement and storage module</li><li>commodity sale module</li></ul><ul><li>Marketing module</li></ul><ul><li>integration with the Market Informatics platform</li><li>online marketing platform for the commodities and produce&nbsp;</li></ul><ul><li>Assaying module</li></ul><ul><li>type of commodity</li><li>quality parameters</li><li>quantity of the produce</li><li>bar coding of the produce</li></ul></td></tr><tr><td style=\"border-color:black; vertical-align:top; width:83.15pt\"><p>Cadre Data Reporting for CBOs (LG, CRC, FPO)</p></td><td style=\"vertical-align:top; width:151.2pt\"><ul><li>The project will promote Integrated Farming Systems &ndash; Agriculture, Horticulture, Livestock Development, Fisheries and Agro-Forestry. The community cadre will perform regular monitoring of the farmers and institutions to ensure successful implementation of the livelihood activity.&nbsp; This would be prudent to register the progress of livelihood activities through a digital mod</li><li>This data could be leveraged for providing data driven decision making support and livelihood advisory to the farmers&nbsp;</li></ul></td><td style=\"vertical-align:top; width:226.1pt\"><ul><li>Specific module would be designed for each community cadre for registering livelihood activity progress</li><li>Digitization of entire cadre reporting modules</li><li>Agriculture, Horticulture, Agro-forestry/IFS:<ul><li>Farmer Profile</li><li>Crop profile</li><li>PoP adopted</li><li>Capacity building progress</li><li>Inter-loaning status of the mapped beneficiaries</li><li>Exposure progress</li><li>Demonstration progress</li></ul></li><li>Livestock, Fisheries/IFS:<ul><li>Farmer profile</li><li>Livestock asset profile</li><li>Program and PoP adopted</li><li>Capacity building progress</li><li>Inter-loaning status of the mapped beneficiaries</li><li>Exposure progress</li><li>Demonstration progress</li></ul></li><li>Governance Tracking Modules<ul><li>Track the regular reporting of the community &ndash; fund management, operational management</li></ul></li><li>Reporting of cadre field visit &ndash; digital field diary</li></ul></td></tr><tr><td style=\"border-color:black; vertical-align:top; width:83.15pt\"><p>Soil Health Card Database</p></td><td style=\"vertical-align:top; width:151.2pt\"><ul><li>The program proposes to develop 3 lakh Soil Health Cards for the project beneficiaries. It would also be noted that the department itself has a national Soil Health Card portal. Further the idea is to integrate the Soil Health Card database along with other key databases as &ndash; Land Records, Fertilizer subsidy support, Markfed, LAMPS and PACS society</li></ul></td><td style=\"vertical-align:top; width:226.1pt\"><ul><li>Develop Soil Health Card database for CHIRAAG beneficiary</li><li>Provide access to the database to farmers in digital mode and self-printable version</li><li>The Soil Health Card Database would also be linked with the Land Records, Fertilizer database, LAMPS and PACS data to ensure data driven agri input support to the farmers</li></ul></td></tr><tr><td style=\"border-color:black; vertical-align:top; width:83.15pt\"><p>Digitization of Training Modules</p></td><td style=\"vertical-align:top; width:151.2pt\"><ul><li>The project will develop multiple training modules for multiple stakeholders &ndash; project staff, government officials, community cadres, project beneficiaries. Though the modules will be designed by the technical expert agencies, it would be prudent to digitize these materials for building blended learning experience. Thus, the agency will have to support in IEC material development</li></ul></td><td style=\"vertical-align:top; width:226.1pt\"><ul><li>Digitization training modules for FPOs, Project Staff, Cadres, CBOs, Beneficiaries, Government officers</li><li>Ensure usage of vernacular language</li><li>Graphical representation and storytelling for training and capacity building of uneducated rural beneficiaries</li><li>Digital field verification module for training to track demonstration and training provided by the cadres<ul><li>GPS tracking</li><li>Digital training report &ndash; functionality of signature, picture upload</li></ul></li></ul></td></tr><tr><td style=\"border-color:black; vertical-align:top; width:83.15pt\"><p>Natural Resource Management Modules</p></td><td style=\"vertical-align:top; width:151.2pt\"><ul><li>The project would promote multiple interventions under Natural Resource Management. MIS modules would support in digitization of operational process and enable digital progress reporting</li></ul></td><td style=\"vertical-align:top; width:226.1pt\"><ul><li>Digitize the natural resource assessment maps</li><li>Digitize watershed management plans</li><li>Digitization of watershed management and governance processes and decisions by CRC</li><li>Develop digital tracking for the watershed development</li><li>Geo-tagging &amp; Geo-fencing of&nbsp; the CBNRM structures and community assets developed under the project. For Eg. Locations of CHCs, Mother units for poultry etc.</li></ul></td></tr><tr><td style=\"border-color:black; vertical-align:top; width:83.15pt\"><p>CHC Module</p></td><td style=\"vertical-align:top; width:151.2pt\"><p>The project would promote establishment of Custom Hiring Centres at Panchayat level. The MIS module would enable support in digital management of the CHCs</p></td><td style=\"vertical-align:top; width:226.1pt\"><ul><li>Digital inventory management application</li><li>Provide user interface for mobile based demand generation by beneficiary</li><li>Request registration, availability information, record keeping, transaction records</li></ul></td></tr><tr><td style=\"border-color:black; vertical-align:top; width:83.15pt\"><p>Project reporting MIS</p></td><td style=\"vertical-align:top; width:151.2pt\"><p>This module will draw down the progress from the outputs obtained from each of the programme components and indicators based on the Results Framework with a frontend visualization in the form of a dashboard for various hierarchies in the project.</p></td><td style=\"vertical-align:top; width:226.1pt\"><ul><li>Regular reporting of all the activities:</li><li>Activities of livelihoods</li><li>Alert generation for tracking milestones</li><li>Automation of Monthly &amp; Quarterly Progress Reports based on entry</li><li>Link to HR performance review of staff at the field</li></ul></td></tr><tr><td style=\"border-color:black; vertical-align:top; width:83.15pt\"><p>HR Management MIS</p></td><td style=\"vertical-align:top; width:151.2pt\"><p>Pool of expert professional would be recruited at state, district, block and village level for effective implementation of the project. HR MIS would support in facilitating seamless management of the human resources</p></td><td style=\"vertical-align:top; width:226.1pt\"><ul><li>Registration of the staff</li><li>Leave management</li><li>Salary management</li><li>Progress &ndash; appraisal management</li><li>Capacity Building calendar and diary of each employee tagged to a project location</li></ul></td></tr><tr><td style=\"border-color:black; vertical-align:top; width:83.15pt\"><p>Develop Project Website</p></td><td style=\"vertical-align:top; width:151.2pt\"><p>The project will have its own website for public display and communication</p></td><td style=\"vertical-align:top; width:226.1pt\"><ul><li>The website will be integrated with the existing project website</li><li>It will have a login and dashboard interface for the defined project stakeholders</li><li>It would have communication and knowledge resource documents for public purpose</li></ul></td></tr><tr><td style=\"border-color:black; vertical-align:top; width:83.15pt\"><p>Knowledge Repository</p></td><td style=\"vertical-align:top; width:151.2pt\"><p>The project will have multiple knowledge resources and communication materials, reports developed for project purpose. Further the project would develop a digital knowledge repository for developing institutional knowledge</p></td><td style=\"vertical-align:top; width:226.1pt\"><ul><li>Develop digital knowledge repository for the project resources</li><li>Digitization of case studies, best practices, guidelines, operational manual, policies, circulars, and other knowledge documents</li><li>Upload community operational manual</li><li>Community financial management online manual</li></ul></td></tr><tr><td style=\"border-color:black; vertical-align:top; width:83.15pt\"><p>Grievance Redressal System</p></td><td style=\"vertical-align:top; width:151.2pt\"><p>The project would have a robust grievance redressal process. The MIS platform would complement the process and support in seamless disposal of grievances</p></td><td style=\"vertical-align:top; width:226.1pt\"><ul><li>Develop grievance redressal platform, integrated with the website, allowing the stakeholders to lodge any grievances and track the progress</li><li>Further it would automatically submit the grievance query to the concerned officers, marked as per the hierarchy</li><li>It would update the progress on the portal on daily basis</li></ul></td></tr><tr><td style=\"border-color:black; vertical-align:top; width:83.15pt\"><p>Procurement MIS</p></td><td style=\"vertical-align:top; width:151.2pt\"><p>To collate all data related to procurement activities /contracts awarded by all IA under the project</p></td><td style=\"vertical-align:top; width:226.1pt\"><ul><li>Upload the indents</li><li>Upload contract awards</li><li>Analysis in regard to competition, timely award , timely completion, delays in contract completion and similar indicators</li></ul></td></tr></tbody></table><p>&nbsp;</p><p>&nbsp;</p><ol><li><ol><li><strong><em><u>Technical Scope</u></em></strong></li></ol></li></ol><p>&nbsp;</p><ol><li>The Consultant shall do a detailed Requirements Gathering and benchmarking of the existing MIS systems of the Department with the help of NIC.</li><li>Where possible, the Consultant shall provide an existing solution for the above-mentioned functional scope.<ol><li>Alternately, the Consultant may provide a solution through &lsquo;No Code Application builders&rsquo; and &lsquo;Application deployment&rsquo; tools for customization and to create new applications.</li><li>The Consultant <u>must ensure compatibility with the existing systems</u> of the Department.</li><li>The developed/proposed solution should be agile and customizable to the requirements of the project CHIRAAG and shall cover all the functions mentioned under the scope.</li></ol></li><li>The Consultant has to provide tools for Enterprise Communications for effective communications with internal and external stakeholders.</li><li>Consultant has to provide tools for Digital Learning with self-learning and trainer-based learning options for internal and external stakeholders.</li><li>Benchmarking of existing MIS systems:</li></ol><ol><li><strong>Consultations</strong>: The consultant will conduct the State and district level consultations with relevant officials led by the State Project Manager (M&amp;E) and Assistant Project manager (MIS, M&amp;E) at all levels of implementation viz., State Project Management Unit (SPMU), District Project Coordination Unit (DPCU), and Block Project Implementation Unit (BPIU) to understand the what ICT systems are already in place and shall collect details of the process workflows, technical details, interface requirements etc. The firm shall also engage with consultancies onboarded within the project to understand the existing and mandatory policies, procedures and standards that will affect the design and development.</li><li><strong>Requirements gathering</strong>: The consultant will conduct a study to understand the information needs at all levels. This would broadly include:</li></ol><ol><li>Program Design: Understanding the various components, organizational structure and management levels within the Project.</li><li>Information Needs: Identifying the information needs of at various levels of the Implementation Units, and other key stakeholders for effective decision making</li><li>Information flows: Understanding the origin of information, and determine the information flow and target/destination of information</li><li>Key Performance &amp; Results Indicators: Identification of indicators for performance measurement and expected results/outputs of the program.</li><li>Reports: The requirements should include standard and customisable reports covering all analytical reports, infographics, GIS based maps and online queries for addressing the decision making, monitoring and reporting needs across all user levels.</li><li>Infrastructure availability: Study infrastructure availability (Broadband, mobile connectivity etc.) to come up with infrastructure plan and mode of data transmission and communication</li><li>Work load: Estimate concurrent users for various modules, locations to workout load on system</li><li>Integration: Also ensure the integration of the existing web portals and programme web pages for identification of the porting of relevant data into and to define the pertinent interface points.</li><li>Capability Assessment: Assess capability of existing human resources at state, district, block and village level for planning the UI interfaces and training plan.</li><li>Documentation: All user requirements will be documented in a collaborative environment as process flow diagrams, user interface sketches, and use cases are presented for review and approval. A common vocabulary and an integrated glossary would be also established.</li></ol><p>&nbsp;</p><ol><li><ol><li><strong><em><u>Design of Application</u></em></strong></li></ol></li></ol><p>The consultant will propose an agile, modular MIS System with a robust architecture, based on feedback and learning.</p><ul><li><em>Data management: </em>Methods and frequency of synchronizing including back-up and data purging policies etc.</li><li><em>Data integrity: </em>Check totals and validation checks for every data entry, data transformation, alerts/escalations for enforcing data discipline and maintaining transaction audit trail</li><li>Data warehousing reporting Tools: Define data warehouse tool requirements on database types and query/reporting requirements including their frequency and distribution list, availability on reports portal, etc.</li><li>User Interface: Describe user interfaces in detail for use by different users. Similarly define protocols for supporting input devices.</li><li>Data center and hardware aspects: <strong>The Consultancy firm will </strong>recommend necessary hardware sizing for the, configuration, and networking specifications taking into account the number of concurrent users, desired response time, database sizes etc. This includes definition of back end servers, data storage/volumes, network equipment, connectivity and peripherals. Also define physical security requirements.</li><li>Hosting requirements: Suggest and provide the hosting needs/options based on the consultation/study for the MIS system along with connectivity options for high availability of the system and networking and bandwidth requirements with a failover facility.</li><li>Change Management Plan: Identify the organizational change requirements relating to infrastructure upgrade, process reengineering, skills upgrade, compliance etc. and define a change management plan. Suggest change management procedures associated with enhancement or modification of system components that have already been deployed. Business Reengineering requirements, if any must also be highlighted based on best practices.</li><li>Data security: Define security metrics and develop policies and procedures for information security including the processes associated with external party interfaces or third-party support along with the relevant service levels</li><li>Risk management: Data management plan, security options for the system and access control, business continuity (BC) and disaster recovery (DR) processes</li><li>Software Requirements Specification (SRS) Documentation: Define and document in detail process required for building and using the MIS system document and present the design solution for review and approval.</li><li>Compliance and checks: Develop protocol for period checks, including third party audits including System and Health Audit for compliance and risk control.</li><li>The agency will ensure that the System is compliant and adheres to the upcoming Personal Data Protection Bill, which is currently under preparation.[1]. Statistical data collection is governed by the Data Collection Act of 2008, GoI which contains provisions to guarantee respondents confidentiality. The implications of the Bill are not clear yet, and should it be approved, the System shall guage the potential impact of the Bill on project design and discuss with the project leadership of any modifications that may be needed.</li></ul><p>&nbsp;</p><ul><li><ol><li><strong><em><u>Development of the Application</u></em></strong></li></ol></li><li><strong><em>The application will be developed under the direction and advice from Director, NIC, Chhattisgarh along with necessary support from the State Project Manager (M&amp;E). </em></strong></li><li>Software development: Present a description of the architectural design and overall development plan for the proposed comprehensive MIS application. Periodically present prototypes/application samples along with sample reports and progress reports and for review and feedback during development. An agile software application development approach shall be followed to promote collaboration, and process adaptability throughout the entire life cycle.</li><li>Software testing: Design test cases for all levels of testing and furnish them along with test results and test data for review. Complete traceability of the test cases up to the requirements should be established through a Requirement Trace Matrix. The test protocols will involve:<ol><li>Functional testing</li><li>System testing</li><li>Performance testing</li><li>Usability testing</li><li>Feedback mechanism (to capture impact details from key stake holders)</li><li>Apart from this a complete third-party testing of the application covering i, ii and iii should be also done</li></ol></li><li>Training and Capacity Building Plan:<ul><li>Prepare detailed training and capacity building plan for the system users with a focus on end-user services.</li><li>A detailed operational and capacity building manual to be developed for the project MIS.</li></ul></li><li>Front-end support devices and application packages:<ul><li>Describe user interfaces in detail for use by different users. Similarly define protocols for supporting input devices like net-books, mobiles, kiosks, etc. This would also include application packages like system software, etc.</li><li>Suggest suitable technical specifications for the mobile/tablet device for the project to procure for its&rsquo; project functionaries and design options for the Mobile app for project human resource tracking and as an aid for planning input.</li><li>Suggest suitable design principles for integrating the GIS elements into all stages of the System Usage by the functionaries and ensure all project activities/assets/resources are georeferenced, geotagged or geofenced.</li><li>The project actively plans to leverage the power of AI, IoT and such emergent technologies in the value chain management, production monitoring, and in the management practices for improved Good Agriculture Practices (GAPs). The Consultancy firm shall strive to provide necessary suggestions for appropriate usage of these technologies and provide scientific know-how to the project beneficiaries in leveraging these technologies in planning, implementation and monitoring of these activities.</li></ul></li><li><strong>Coordination with other TSAs during Design &amp; Development:</strong><ul><li>The development, delivery and rollout of the MIS, will be done in close coordination with a separate Monitoring and Evaluation agency (hired by the project) who is responsible for collecting the data. The Block Diagnostics and Capacity Building exercise conducted by the State Agriculture University (Indira Gandhi Krishi Vishwavidyalaya) is a key exercise which shall collect diagnostic data, plan for demonstrations, implement innovative ideas, all of which will require constant support, coordination from the Agency designing the MIS system. Similarly, the CHIRAAG Village development Plan, Value Chain development Cell, the Nutrition SBCC and other Technical Support Agencies (hired by the Client) will collate and generate data and will have reporting needs. These needs have to be captured early during the consultation/requirement gathering stageand integrated into the MIS system design.</li></ul></li></ul><p>&nbsp;</p><p>&nbsp;</p><ol><li><ol><li><strong><em><u>Implementation </u></em></strong></li></ol></li></ol><p>The agency would be responsible for implementation with the following activities</p><ol><li><strong>Roll-out plan: </strong>The agency will prepare a comprehensive rollout plan in consultation with the project teams for pilot implementation and phased implementation. An indicative list of the proposed modules are provided as Annexure-1 which will be rolled-out in consultation with the State Project Manager (MIS, M&amp;E) &amp; Assistant Project Manager (MIS, M&amp;E)</li><li><strong>Onsite performance testing: </strong>The agency will carry out system setup and on-site performance testing. On successful testing, the consultant will develop stabilization criteria and prepare a handover plan.</li><li><strong>Field implementation support: </strong>The agency will provide implementation support till the system is stabilized. A complete process document of the pilot implementation shall be prepared which should be used to create an installation manual.</li><li><strong>Building-up on the existing systems&amp; Inter-operability between similar web portals of the Department:</strong> The department of Agriculture has multiple MIS systems to facilitate the tracking and management of State and Government schemes/programs, which will not only create a comprehensive database and profile of the farmers but will also eliminate ghost beneficiaries. Some of the noteworthy databases/MIS systems include:<ul><li><ul><li>Farmer Portal, (for registration of all the state farmers availing benefit under the government schemes and programs).</li><li>NGGB Portal</li><li>Soil Health Card portal (Planned to be developed)</li></ul></li></ul></li><li><strong>Reporting:</strong> The proposed MIS system would facilitate the generation of customized on-demand dynamic query-based reports on the progress of various components, sub-components and activities at all levels. The system should provide an effective mechanism to help implement the project and track project outputs including performance levels at frequent intervals. The design of MIS would therefore take into account the project management components, results framework, financial and procurement processes of the Project.</li></ol><p><em>* It is envisaged that the system development is completed in the first year of the project</em></p><p>&nbsp;</p><ol><li><ol><li><strong><em><u>Maintenance &amp; Support</u></em></strong></li></ol></li></ol><p>&nbsp;</p><ol><li>The agency will define post implementation maintenance process for the MIS application and provide onsite/offsite support as per the defined service level agreement.</li><li>Support Cell<strong>: </strong>The agency will define guidelines and procedures for setting up a support cell or a helpline number to provide support for problems encountered during the operation of the application.</li></ol><p><strong><em>** System Maintenance and Support shall continue through the project period from PY2 to PY5</em></strong></p><p>&nbsp;</p><ol><li><ol><li><strong><em><u>Training</u></em></strong></li></ol></li></ol><p>The Consultant shall prepare a detailed training and capacity building plan for the system users with a focus on end-user services. The Consultant should provide trained resource persons to conduct the training in TOT mode (Training of Trainers). A library of training material in video and document formats should be provided for effective training. A detailed operational and capacity building manual has to be developed for the project MIS. An indicative 300 number of officials under CHIRAAG project (from SPMU to BPIU) are to be trained under the project. Multiple rounds of training based on the deployed modules will be conducted by the Consultant along with annual refresher trainings on a regular basis. Initial estimates indicate that the Consultant will be required to conduct an approximate number of 30 trainings annually with a batch size of 50 members (in each batch) to be conducted on an annual basis.</p><p>&nbsp;</p><ol><li><ol><li><strong><em><u>Hosting and Maintenance</u></em></strong></li></ol></li></ol><p>The TSA would determine the hosting needs of the web-based system by clearly defining the Data Centre requirements at the state level and provide handholding and maintenance support to the key staff for the duration of the contract. Post the end of the development stage of the assignment, the TSA would provide handholding and maintenance for a period of 1 year, to ensure a smooth handover.</p><p>&nbsp;</p><ol><li><ol><li><strong><em><u>Customer support and maintenance</u></em></strong></li></ol></li></ol><p>The software should be supported both onsite and offsite by the Consultant as per defined service level in the contract. There should be a dedicated support cell or a helpline number to provide support for problems encountered by the project team during the operation of the application.</p><ol><li><strong>Duration of the Assignment </strong></li></ol><p>The total duration of the Assignment is for a period of 5 years (1 year of development followed by 4 years of maintenance).</p><p>&nbsp;</p><ol><li><strong>Review and Monitoring Mechanism </strong></li></ol><p>&nbsp;</p><p>The performance of the agency would be judged on the basis of work done against the agreed work plan. The agency will report to the State Project Manager (MIS, M&amp;E) of CHIRAAG.&nbsp; A committee consisting of both thematic specialists from within and outside CHIRAAG, as deemed appropriate, would undertake a review of the work produced by the TSA from time to time.</p><p>&nbsp;</p><ol><li><strong>Services and Facilities to be provided by the Project </strong></li></ol><p>&nbsp;</p><p>The following support will be extended by the Project to achieve outcomes of the assignment:</p><ol><li>Constitute a project team under the leadership of the State Project Manager (M&amp;E, MIS) which will facilitate interaction and exchange of information between the agency and key stake holders specific to this MIS project</li><li>Make available all program documents including project design reports, program implementation plan, community operations manual, preparatory studies, financial management manual, etc.</li><li>Make available all necessary data generated by the project before the onboarding of the firm and other data collected by the TSA within the project for designing/re-designing the Business Processes.</li><li>Office facilities, training guides, etc. required for performing installation and commissioning of the System.</li><li>Facilitate the availability of key staff/project team for discussions when needed.</li><li>Organise workshops to facilitate structured consultations.</li><li>The project will ensure timely review of the stages of the consultancy to ensure that the Program falls within the scheduled and agreed timelines.</li></ol><p>&nbsp;</p><p>&nbsp;</p><ol><li><strong>Ownership of Data and Reports </strong></li></ol><p>&nbsp;</p><p>Department of Agriculture Development and Farmer Welfare and Biotechnology would be the sole owner of the outputs and other deliverables of the assignment. The TSA will have no right of claim to the assignment or its outputs. Any report/document/material produced as part of these assignments would be deemed to be the property of DoA who is funding the assignment and the TSA will not have any claim over such outputs and will not use or reproduce the contents of the documents without the explicit written permission of the department.</p><p>&nbsp;</p><p>&nbsp;</p><ol><li><strong>Reporting Needs, Handover &amp; Post-Project Sustainability</strong></li></ol><p>&nbsp;</p><p>The agency shall submit the project plans for design, development, implementation and rollout. There shall be a governance model agreed for review process and monitor the project progress with respect to timelines and quality. Various documentations like training materials, manuals, implementation guidelines, etc. will be provided during the various stages of the project.</p><p>The agency will be required to report on the following:</p><ol><li>All draft reports should be submitted to the Project team for review and feedback and recommendations. The final report should have the revision and recommendations incorporated.</li><li>The agency shall be responsible for effective handover of all relevant and updated documents/soft copies/materials to the project implementing agencies. The documents to be handed over would be, but not limited to, the following:<ol><li>Requirements specification (including all use cases)</li><li>Design document (high level and detailed)</li><li>Other technical specifications including interface details with other applications</li><li>List of 3rd party tools being used and licenses</li><li>Test scripts &amp; Test results</li><li>Training material</li><li>Operation manual</li><li>User manual</li><li>Implementation guidelines &amp; roll-out manual</li><li>Support guidelines</li></ol></li><li>The agency will also handover final source code of the application along with relevant documents. The project implementing agencies will be the absolute owner of the software and will have all intellectual property and the agency shall not replicate or reproduce or use without the consent of the owner.</li></ol><p>&nbsp;</p><p>Post-Project Sustainability: Since the data generated from this System has learnings for the future working and planning by the Department, the Agency shall explore ideas towards integration, migration of the project core database, dashboard and potential learnings either by means of an API or such into the regular departmental servers to ensure the project data can be used for future decision-making.</p><p>&nbsp;</p><ol><li><strong>Team Composition </strong></li></ol><p>&nbsp;</p><table border=\"1\" cellspacing=\"0\" style=\"width:100.0%\"><tbody><tr><td style=\"background-color:#95b3d7; width:6.74%\"><p><strong>Sl. No.</strong></p></td><td style=\"background-color:#95b3d7; width:17.1%\"><p><strong>Key Experts</strong></p></td><td style=\"background-color:#95b3d7; width:20.36%\"><p><strong>Staff (#) and Level of efforts (days in month)</strong></p></td><td style=\"background-color:#95b3d7; width:27.82%\"><p><strong>Key Tasks</strong></p></td><td style=\"background-color:#95b3d7; width:27.98%\"><p><strong>Qualification and Experience</strong></p></td></tr><tr><td style=\"width:6.74%\"><p>1.</p></td><td style=\"width:17.1%\"><p>Senior System Architect-cum-Project Lead</p></td><td style=\"width:20.36%\"><p>1</p><p>(30)</p></td><td style=\"width:27.82%\"><p>Develop of architecture, functional and system requirement of the platform</p></td><td style=\"width:27.98%\"><p>At least 15 years of expertise in IT system and MIS development</p></td></tr><tr><td style=\"width:6.74%\"><p>2.</p></td><td style=\"width:17.1%\"><p>Senior IT Development Professional</p></td><td style=\"width:20.36%\"><p>1</p><p>(30)</p></td><td style=\"width:27.82%\"><p>Support in finalizing the FRS and SRS of the platform</p></td><td style=\"width:27.98%\"><p>At least 10 years of experience of developing the MIS systems with knowledge of database management</p></td></tr><tr><td style=\"width:6.74%\"><p>3</p></td><td style=\"width:17.1%\"><p>IT Developer</p></td><td style=\"width:20.36%\"><p>2</p><p>(60)</p></td><td style=\"width:27.82%\"><p>Develop and design the code</p></td><td style=\"width:27.98%\"><p>At least 5 years of experience in coding and working in a similar project with experience designing UI/UX and Data Analytics</p></td></tr><tr><td style=\"width:6.74%\"><p>4</p></td><td style=\"width:17.1%\"><p>GIS Expert</p></td><td style=\"width:20.36%\"><p>1</p><p>(10)</p></td><td style=\"width:27.82%\"><p>Development of GIS layers and database for integration with&nbsp;</p></td><td style=\"width:27.98%\"><p>Post Graduate in Geospatial technologies, GIS, Remote Sensing or similar area with minimum of 5 years of experience in GIS systems for agriculture/rural projects</p></td></tr></tbody></table><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><ol><li><strong>Key Deliverables </strong>(TBD)</li></ol><p>&nbsp;</p><table align=\"center\" border=\"1\" cellspacing=\"0\" style=\"width:100.0%\"><thead><tr><td style=\"background-color:#b8cce4; height:8.95pt; width:8.04%\"><p><strong>r. No.</strong></p></td><td style=\"background-color:#b8cce4; height:8.95pt; width:64.52%\"><p><strong>Key Deliverables</strong></p></td><td style=\"background-color:#b8cce4; height:8.95pt; width:27.46%\"><p><strong>Timeline schedule from the date of signing contract (T) (as of signing of contract)</strong></p></td></tr><tr><td style=\"background-color:white; height:8.95pt; width:8.04%\"><p>1</p></td><td style=\"background-color:white; height:8.95pt; width:64.52%\"><p>Acceptance of User requirements specification study</p></td><td style=\"background-color:white; height:8.95pt; width:27.46%\"><p>T + 1 Month</p></td></tr><tr><td style=\"background-color:white; height:8.95pt; width:8.04%\"><p>2</p></td><td style=\"background-color:white; height:8.95pt; width:64.52%\"><ul><li>Submission and acceptance of Development of ICT Solution Architecture</li><li>Submission and acceptance of Software Requirement Specification</li><li>Submission and acceptance of Draft MIS design document (incorporating performance areas, indicators, sources and destination of data collection, recording, aggregation/ filtering and transmission procedures and instruments, periodicity, etc.)</li></ul></td><td style=\"background-color:white; height:8.95pt; width:27.46%\"><p>T + 2 Months</p></td></tr><tr><td style=\"background-color:white; height:8.95pt; width:8.04%\"><p>3</p></td><td style=\"background-color:white; height:8.95pt; width:64.52%\"><ul><li>Submission and acceptance of Deployment Plan, Support Plan, Training Plan and Test Management Plan- submission and approval</li><li>Submission and acceptance of Software development</li><li>Submission and acceptance of Deployment of application software using the source code provided to the project and instructions along with a user manual (after making necessary pilot testing);</li><li>Testing of the software and its acceptance, Testing of the software on live data and generation of sample performance reports</li></ul></td><td style=\"background-color:white; height:8.95pt; width:27.46%\"><p>T + 9 Months</p></td></tr><tr><td style=\"background-color:white; height:8.95pt; width:8.04%\"><p>4</p></td><td style=\"background-color:white; height:8.95pt; width:64.52%\"><ul><li>Completion of Training and Capacity building of the project staff on the modules (<em>Concurrent training post-testing as modules are finalized and operationalization begins &ndash; Manual/Training calendar to be finalized as a part of the requirement gathering</em>). Consultant will be required to conduct an approximate number of 30 trainings annually with a batch size of 50 members (in each batch) to be conducted on an annual basis.</li></ul></td><td style=\"background-color:white; height:8.95pt; width:27.46%\"><p>To be finalized as per requirement gathering discussion</p></td></tr><tr><td style=\"background-color:white; height:8.95pt; width:8.04%\"><p>5</p></td><td style=\"background-color:white; height:8.95pt; width:64.52%\"><ul><li>Maintenance of the System for consistency throughout the project period with &gt;95% uptime</li></ul></td><td style=\"background-color:white; height:8.95pt; width:27.46%\"><p>2nd year through the project life cycle</p></td></tr></thead></table><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p><strong>Annexure-C</strong></p><p>&nbsp;</p><p><strong>CHIRAAG: RESULTS FRAMEWORK MATRIX</strong></p><p>&nbsp;</p><p>&nbsp;</p><table align=\"center\" border=\"1\" cellspacing=\"0\"><tbody><tr><td colspan=\"8\" style=\"background-color:#daeef3; width:669.65pt\"><p><strong>Project Development Objective</strong>: To improve income opportunities and the availability of nutritious foods in the targeted households of the tribal dominated areas in Chhattisgarh.</p><p>&nbsp;</p></td></tr><tr><td colspan=\"8\" style=\"vertical-align:top; width:669.65pt\"><p><strong>Project Development Objective Indicators</strong></p></td></tr><tr><td style=\"vertical-align:top; width:229.15pt\"><p>&nbsp;</p></td><td style=\"vertical-align:top; width:67.25pt\"><p>&nbsp;</p></td><td colspan=\"6\" style=\"vertical-align:top; width:373.25pt\"><p><strong>Cumulative Target Values (unless, indicated otherwise)</strong></p></td></tr><tr><td style=\"vertical-align:top; width:229.15pt\"><p><strong>Indicator Name</strong></p></td><td style=\"vertical-align:top; width:67.25pt\"><p><strong>Baseline</strong></p></td><td style=\"vertical-align:top; width:53.45pt\"><p><strong>YR1</strong></p></td><td style=\"vertical-align:top; width:58.35pt\"><p><strong>YR2</strong></p></td><td style=\"vertical-align:top; width:58.35pt\"><p><strong>YR3</strong></p></td><td style=\"vertical-align:top; width:63.85pt\"><p><strong>YR4</strong></p></td><td style=\"vertical-align:top; width:63.85pt\"><p><strong>YR5</strong></p></td><td style=\"vertical-align:top; width:75.4pt\"><p><strong>End Target (YR6)</strong></p></td></tr><tr><td style=\"height:25.2pt; width:229.15pt\"><p>Beneficiary households with intensified and diversified sources of income (Number)</p></td><td style=\"height:25.2pt; width:67.25pt\"><p>0</p></td><td style=\"height:25.2pt; width:53.45pt\"><p>0</p></td><td style=\"height:25.2pt; width:58.35pt\"><p>3,600</p></td><td style=\"height:25.2pt; width:58.35pt\"><p>22,500</p></td><td style=\"height:25.2pt; width:63.85pt\"><p>48,000</p></td><td style=\"height:25.2pt; width:63.85pt\"><p>75,000</p></td><td style=\"height:25.2pt; width:75.4pt\"><p>108,000</p></td></tr><tr><td style=\"height:25.2pt; width:229.15pt\"><p>Of which, SCs and STs (Percentage)</p></td><td style=\"height:25.2pt; width:67.25pt\"><p>TBD</p></td><td style=\"height:25.2pt; width:53.45pt\"><p>0</p></td><td style=\"height:25.2pt; width:58.35pt\"><p>40</p></td><td style=\"height:25.2pt; width:58.35pt\"><p>50</p></td><td style=\"height:25.2pt; width:63.85pt\"><p>60</p></td><td style=\"height:25.2pt; width:63.85pt\"><p>60</p></td><td style=\"height:25.2pt; width:75.4pt\"><p>60</p></td></tr><tr><td style=\"height:25.2pt; width:229.15pt\"><p>Beneficiary households with increased number of food groups available (Number)</p></td><td style=\"height:25.2pt; width:67.25pt\"><p>0</p></td><td style=\"height:25.2pt; width:53.45pt\"><p>0</p></td><td style=\"height:25.2pt; width:58.35pt\"><p>3,600</p></td><td style=\"height:25.2pt; width:58.35pt\"><p>22,500</p></td><td style=\"height:25.2pt; width:63.85pt\"><p>48,000</p></td><td style=\"height:25.2pt; width:63.85pt\"><p>75,000</p></td><td style=\"height:25.2pt; width:75.4pt\"><p>108,000</p></td></tr><tr><td style=\"height:25.2pt; width:229.15pt\"><p>Of which, SCs and STs (Percentage)</p></td><td style=\"height:25.2pt; width:67.25pt\"><p>0</p></td><td style=\"height:25.2pt; width:53.45pt\"><p>0</p></td><td style=\"height:25.2pt; width:58.35pt\"><p>40</p></td><td style=\"height:25.2pt; width:58.35pt\"><p>50</p></td><td style=\"height:25.2pt; width:63.85pt\"><p>60</p></td><td style=\"height:25.2pt; width:63.85pt\"><p>60</p></td><td style=\"height:25.2pt; width:75.4pt\"><p>60</p></td></tr><tr><td style=\"height:25.2pt; width:229.15pt\"><p>Farmers reached with agricultural assets or services (<strong>CRI</strong>, Number)</p></td><td style=\"height:25.2pt; width:67.25pt\"><p>0</p></td><td style=\"height:25.2pt; width:53.45pt\"><p>4,020</p></td><td style=\"height:25.2pt; width:58.35pt\"><p>31,920</p></td><td style=\"height:25.2pt; width:58.35pt\"><p>99,600</p></td><td style=\"height:25.2pt; width:63.85pt\"><p>159,600</p></td><td style=\"height:25.2pt; width:63.85pt\"><p>199,200</p></td><td style=\"height:25.2pt; width:75.4pt\"><p>240,000</p></td></tr><tr><td style=\"height:25.2pt; width:229.15pt\"><p>Of which, female farmers (<strong>CRI</strong>, Number)</p></td><td style=\"height:25.2pt; width:67.25pt\"><p>0</p></td><td style=\"height:25.2pt; width:53.45pt\"><p>201</p></td><td style=\"height:25.2pt; width:58.35pt\"><p>4,788</p></td><td style=\"height:25.2pt; width:58.35pt\"><p>34,860</p></td><td style=\"height:25.2pt; width:63.85pt\"><p>63,840</p></td><td style=\"height:25.2pt; width:63.85pt\"><p>99,600</p></td><td style=\"height:25.2pt; width:75.4pt\"><p>120,000</p></td></tr><tr><td style=\"height:25.2pt; width:229.15pt\"><p>Of which, SCs and STs (Number)</p></td><td style=\"height:25.2pt; width:67.25pt\"><p>0</p></td><td style=\"height:25.2pt; width:53.45pt\"><p>900</p></td><td style=\"height:25.2pt; width:58.35pt\"><p>9,600</p></td><td style=\"height:25.2pt; width:58.35pt\"><p>37,500</p></td><td style=\"height:25.2pt; width:63.85pt\"><p>72,000</p></td><td style=\"height:25.2pt; width:63.85pt\"><p>105,000</p></td><td style=\"height:25.2pt; width:75.4pt\"><p>126,000</p></td></tr></tbody></table><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><table align=\"center\" border=\"1\" cellspacing=\"0\" style=\"width:918px\"><thead><tr><td colspan=\"8\" style=\"background-color:#daeef3; height:31.85pt; width:688.25pt\"><p><strong>Project Development Objective</strong>: To improve income opportunities and the availability of nutritious foods in the targeted households of the tribal dominated areas in Chhattisgarh.</p><p>&nbsp;</p></td></tr><tr><td colspan=\"8\" style=\"height:4.25pt; vertical-align:top; width:688.25pt\"><p><strong>Intermediate Results Indicators</strong></p></td></tr><tr><td style=\"height:11.65pt; vertical-align:top; width:274.25pt\"><p>&nbsp;</p></td><td style=\"height:11.65pt; vertical-align:top; width:61.15pt\"><p>&nbsp;</p></td><td colspan=\"6\" style=\"height:11.65pt; vertical-align:top; width:352.85pt\"><p><strong>Cumulative Target Values (unless, indicated otherwise)</strong></p></td></tr><tr><td style=\"height:31.85pt; width:274.25pt\"><p><strong>Indicator Name</strong></p></td><td style=\"height:31.85pt; width:61.15pt\"><p><strong>Baseline</strong></p></td><td style=\"height:31.85pt; width:46.85pt\"><p><strong>YR1</strong></p></td><td style=\"height:31.85pt; width:54.0pt\"><p><strong>YR2</strong></p></td><td style=\"height:31.85pt; width:63.25pt\"><p><strong>YR3</strong></p></td><td style=\"height:31.85pt; width:63.0pt\"><p><strong>YR4</strong></p></td><td style=\"height:31.85pt; width:58.5pt\"><p><strong>YR5</strong></p></td><td style=\"height:31.85pt; width:67.25pt\"><p><strong>End Target (YR6)</strong></p></td></tr></thead><tbody><tr><td colspan=\"8\" style=\"background-color:#e5e5e5; height:31.9pt; width:688.25pt\"><p><strong>Component 1: Community empowerment and institutional strengthening </strong></p></td></tr><tr><td style=\"height:31.9pt; width:274.25pt\"><p>Village development plans (Number)</p></td><td style=\"height:31.9pt; width:61.15pt\"><p>0</p></td><td style=\"height:31.9pt; width:46.85pt\"><p>150</p></td><td style=\"height:31.9pt; width:54.0pt\"><p>500</p></td><td style=\"height:31.9pt; width:63.25pt\"><p>1000</p></td><td style=\"height:31.9pt; width:63.0pt\"><p>1000</p></td><td style=\"height:31.9pt; width:58.5pt\"><p>1000</p></td><td style=\"height:31.9pt; width:67.25pt\"><p>1000</p></td></tr><tr><td style=\"height:31.85pt; width:274.25pt\"><p>Beneficiary LGs with at least 50% membership from SC/ST households (Number)</p></td><td style=\"height:31.85pt; width:61.15pt\"><p>0</p></td><td style=\"height:31.85pt; width:46.85pt\"><p>66</p></td><td style=\"height:31.85pt; width:54.0pt\"><p>150</p></td><td style=\"height:31.85pt; width:63.25pt\"><p>500</p></td><td style=\"height:31.85pt; width:63.0pt\"><p>1000</p></td><td style=\"height:31.85pt; width:58.5pt\"><p>1000</p></td><td style=\"height:31.85pt; width:67.25pt\"><p>1000</p></td></tr><tr><td style=\"height:31.9pt; width:274.25pt\"><p>Beneficiary LGs with at least 25% women members (Number)</p></td><td style=\"height:31.9pt; width:61.15pt\"><p>0</p></td><td style=\"height:31.9pt; width:46.85pt\"><p>33</p></td><td style=\"height:31.9pt; width:54.0pt\"><p>90</p></td><td style=\"height:31.9pt; width:63.25pt\"><p>350</p></td><td style=\"height:31.9pt; width:63.0pt\"><p>800</p></td><td style=\"height:31.9pt; width:58.5pt\"><p>900</p></td><td style=\"height:31.9pt; width:67.25pt\"><p>1000</p></td></tr><tr><td style=\"height:31.9pt; width:274.25pt\"><p>IFS operationalized and including nutrition-related SBCC sessions (Percentage)</p></td><td style=\"height:31.9pt; width:61.15pt\"><p>0</p></td><td style=\"height:31.9pt; width:46.85pt\"><p>0</p></td><td style=\"height:31.9pt; width:54.0pt\"><p>20</p></td><td style=\"height:31.9pt; width:63.25pt\"><p>30</p></td><td style=\"height:31.9pt; width:63.0pt\"><p>50</p></td><td style=\"height:31.9pt; width:58.5pt\"><p>75</p></td><td style=\"height:31.9pt; width:67.25pt\"><p>85</p></td></tr><tr><td colspan=\"8\" style=\"background-color:#e5e5e5; height:31.85pt; width:688.25pt\"><p><strong>Component 2: Integrated food and nutrition supportive agriculture systems</strong></p></td></tr><tr><td style=\"height:31.9pt; width:274.25pt\"><p>Beneficiary households supported with sustainable water management and soil improvement practices (Number)</p></td><td style=\"height:31.9pt; width:61.15pt\"><p>0</p></td><td style=\"height:31.9pt; width:46.85pt\"><p>300</p></td><td style=\"height:31.9pt; width:54.0pt\"><p>10275</p></td><td style=\"height:31.9pt; width:63.25pt\"><p>21375</p></td><td style=\"height:31.9pt; width:63.0pt\"><p>22050</p></td><td style=\"height:31.9pt; width:58.5pt\"><p>22050</p></td><td style=\"height:31.9pt; width:67.25pt\"><p>22050</p></td></tr><tr><td style=\"height:31.9pt; width:274.25pt\"><p>Increase in beneficiary household land area of more nutritious crops under production (Percentage)</p></td><td style=\"height:31.9pt; width:61.15pt\"><p>TBD</p></td><td style=\"height:31.9pt; width:46.85pt\"><p>10</p></td><td style=\"height:31.9pt; width:54.0pt\"><p>10</p></td><td style=\"height:31.9pt; width:63.25pt\"><p>20</p></td><td style=\"height:31.9pt; width:63.0pt\"><p>20</p></td><td style=\"height:31.9pt; width:58.5pt\"><p>30</p></td><td style=\"height:31.9pt; width:67.25pt\"><p>30</p></td></tr><tr><td style=\"height:31.85pt; width:274.25pt\"><p>Beneficiary individuals which have adopted resilient and improved technologies and practices (Number)</p></td><td style=\"height:31.85pt; width:61.15pt\"><p>0</p></td><td style=\"height:31.85pt; width:46.85pt\"><p>0</p></td><td style=\"height:31.85pt; width:54.0pt\"><p>6750</p></td><td style=\"height:31.85pt; width:63.25pt\"><p>36900</p></td><td style=\"height:31.85pt; width:63.0pt\"><p>57600</p></td><td style=\"height:31.85pt; width:58.5pt\"><p>81000</p></td><td style=\"height:31.85pt; width:67.25pt\"><p>90000</p></td></tr><tr><td style=\"height:31.9pt; width:274.25pt\"><p>Of which, women beneficiaries</p></td><td style=\"height:31.9pt; width:61.15pt\"><p>0</p></td><td style=\"height:31.9pt; width:46.85pt\"><p>0</p></td><td style=\"height:31.9pt; width:54.0pt\"><p>1013</p></td><td style=\"height:31.9pt; width:63.25pt\"><p>7380</p></td><td style=\"height:31.9pt; width:63.0pt\"><p>14400</p></td><td style=\"height:31.9pt; width:58.5pt\"><p>24300</p></td><td style=\"height:31.9pt; width:67.25pt\"><p>27000</p></td></tr><tr><td style=\"height:31.9pt; width:274.25pt\"><p>Beneficiary households adopting at least two IFS activities (Percentage)</p></td><td style=\"height:31.9pt; width:61.15pt\"><p>0</p></td><td style=\"height:31.9pt; width:46.85pt\"><p>0</p></td><td style=\"height:31.9pt; width:54.0pt\"><p>10</p></td><td style=\"height:31.9pt; width:63.25pt\"><p>15</p></td><td style=\"height:31.9pt; width:63.0pt\"><p>20</p></td><td style=\"height:31.9pt; width:58.5pt\"><p>25</p></td><td style=\"height:31.9pt; width:67.25pt\"><p>30</p></td></tr><tr><td style=\"height:31.85pt; width:274.25pt\"><p>Beneficiary individuals with improved <em>Badis </em>or backyard garden production (Number)</p></td><td style=\"height:31.85pt; width:61.15pt\"><p>0</p></td><td style=\"height:31.85pt; width:46.85pt\"><p>2700</p></td><td style=\"height:31.85pt; width:54.0pt\"><p>22500</p></td><td style=\"height:31.85pt; width:63.25pt\"><p>73800</p></td><td style=\"height:31.85pt; width:63.0pt\"><p>144000</p></td><td style=\"height:31.85pt; width:58.5pt\"><p>144000</p></td><td style=\"height:31.85pt; width:67.25pt\"><p>144000</p></td></tr><tr><td style=\"height:4.25pt; width:274.25pt\"><p>Of which, women beneficiaries</p></td><td style=\"height:4.25pt; width:61.15pt\"><p>0</p></td><td style=\"height:4.25pt; width:46.85pt\"><p>810</p></td><td style=\"height:4.25pt; width:54.0pt\"><p>9000</p></td><td style=\"height:4.25pt; width:63.25pt\"><p>36900</p></td><td style=\"height:4.25pt; width:63.0pt\"><p>86400</p></td><td style=\"height:4.25pt; width:58.5pt\"><p>86400</p></td><td style=\"height:4.25pt; width:67.25pt\"><p>86400</p><p>&nbsp;</p></td></tr><tr><td colspan=\"8\" style=\"background-color:#e5e5e5; height:31.9pt; width:688.25pt\"><p><strong>Component 3: Value addition and access to markets</strong></p></td></tr><tr><td style=\"height:31.85pt; width:274.25pt\"><p>Common hiring centers supported with value addition and processing infrastructure (Number)</p></td><td style=\"height:31.85pt; width:61.15pt\"><p>0</p></td><td style=\"height:31.85pt; width:46.85pt\"><p>53</p></td><td style=\"height:31.85pt; width:54.0pt\"><p>175</p></td><td style=\"height:31.85pt; width:63.25pt\"><p>350</p></td><td style=\"height:31.85pt; width:63.0pt\"><p>350</p></td><td style=\"height:31.85pt; width:58.5pt\"><p>350</p></td><td style=\"height:31.85pt; width:67.25pt\"><p>350</p></td></tr><tr><td style=\"height:31.9pt; width:274.25pt\"><p>FPOs established under the project considered functional (Number)</p></td><td style=\"height:31.9pt; width:61.15pt\"><p>0</p></td><td style=\"height:31.9pt; width:46.85pt\"><p>1</p></td><td style=\"height:31.9pt; width:54.0pt\"><p>6</p></td><td style=\"height:31.9pt; width:63.25pt\"><p>17</p></td><td style=\"height:31.9pt; width:63.0pt\"><p>25</p></td><td style=\"height:31.9pt; width:58.5pt\"><p>28</p></td><td style=\"height:31.9pt; width:67.25pt\"><p>28</p></td></tr><tr><td style=\"height:31.9pt; width:274.25pt\"><p>FPOs engaged in aggregation, grading, and/or primary processing (Number)</p></td><td style=\"height:31.9pt; width:61.15pt\"><p>0</p></td><td style=\"height:31.9pt; width:46.85pt\"><p>0</p></td><td style=\"height:31.9pt; width:54.0pt\"><p>0</p></td><td style=\"height:31.9pt; width:63.25pt\"><p>6</p></td><td style=\"height:31.9pt; width:63.0pt\"><p>11</p></td><td style=\"height:31.9pt; width:58.5pt\"><p>14</p></td><td style=\"height:31.9pt; width:67.25pt\"><p>14</p></td></tr><tr><td style=\"height:21.4pt; width:274.25pt\"><p>Market linkage partnerships established (Number)</p></td><td style=\"height:21.4pt; width:61.15pt\"><p>0</p></td><td style=\"height:21.4pt; width:46.85pt\"><p>1</p></td><td style=\"height:21.4pt; width:54.0pt\"><p>4</p></td><td style=\"height:21.4pt; width:63.25pt\"><p>4</p></td><td style=\"height:21.4pt; width:63.0pt\"><p>5</p></td><td style=\"height:21.4pt; width:58.5pt\"><p>10</p></td><td style=\"height:21.4pt; width:67.25pt\"><p>10</p></td></tr><tr><td colspan=\"8\" style=\"background-color:#e5e5e5; height:31.9pt; width:688.25pt\"><p><strong>Component 4: Project management, monitoring &amp; evaluation, and knowledge management</strong></p></td></tr><tr><td style=\"height:24.3pt; width:274.25pt\"><p>Partnerships with knowledge organizations (Number)</p></td><td style=\"height:24.3pt; width:61.15pt\"><p>0</p></td><td style=\"height:24.3pt; width:46.85pt\"><p>1</p></td><td style=\"height:24.3pt; width:54.0pt\"><p>2</p></td><td style=\"height:24.3pt; width:63.25pt\"><p>3</p></td><td style=\"height:24.3pt; width:63.0pt\"><p>3</p></td><td style=\"height:24.3pt; width:58.5pt\"><p>3</p></td><td style=\"height:24.3pt; width:67.25pt\"><p>3</p></td></tr><tr><td style=\"height:31.85pt; width:274.25pt\"><p>Project-related grievances registered and resolved (Percentage)</p></td><td style=\"height:31.85pt; width:61.15pt\"><p>0</p></td><td style=\"height:31.85pt; width:46.85pt\"><p>100</p></td><td style=\"height:31.85pt; width:54.0pt\"><p>100</p></td><td style=\"height:31.85pt; width:63.25pt\"><p>100</p></td><td style=\"height:31.85pt; width:63.0pt\"><p>100</p></td><td style=\"height:31.85pt; width:58.5pt\"><p>100</p></td><td style=\"height:31.85pt; width:67.25pt\"><p>100</p></td></tr><tr><td style=\"height:31.9pt; width:274.25pt\"><p>Decision Support System for Agriculture Department established (Yes/No)</p></td><td style=\"height:31.9pt; width:61.15pt\"><p>No</p></td><td style=\"height:31.9pt; width:46.85pt\"><p>No</p></td><td style=\"height:31.9pt; width:54.0pt\"><p>Yes</p></td><td style=\"height:31.9pt; width:63.25pt\"><p>Yes</p></td><td style=\"height:31.9pt; width:63.0pt\"><p>Yes</p></td><td style=\"height:31.9pt; width:58.5pt\"><p>Yes</p></td><td style=\"height:31.9pt; width:67.25pt\"><p>Yes</p></td></tr><tr><td style=\"height:31.9pt; width:274.25pt\"><p>Policy note developed on promoting and financing FPOs (Yes/No)</p></td><td style=\"height:31.9pt; width:61.15pt\"><p>No</p></td><td style=\"height:31.9pt; width:46.85pt\"><p>No</p></td><td style=\"height:31.9pt; width:54.0pt\"><p>No</p></td><td style=\"height:31.9pt; width:63.25pt\"><p>Yes</p></td><td style=\"height:31.9pt; width:63.0pt\"><p>Yes</p></td><td style=\"height:31.9pt; width:58.5pt\"><p>Yes</p></td><td style=\"height:31.9pt; width:67.25pt\"><p>Yes</p></td></tr></tbody></table><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><table border=\"1\" cellspacing=\"0\"><tbody><tr><td colspan=\"5\" style=\"vertical-align:top; width:695.45pt\"><p><strong><em>Monitoring and Evaluation Plan</em></strong></p></td></tr><tr><td style=\"background-color:#eeece1; width:148.1pt\"><p>PDO Indicator Name</p></td><td style=\"background-color:#eeece1; width:276.4pt\"><p>Description (indicator definition etc.)</p></td><td style=\"background-color:#eeece1; width:65.4pt\"><p>Frequency</p></td><td style=\"background-color:#eeece1; width:125.95pt\"><p>Data Source/ Methodology</p></td><td style=\"background-color:#eeece1; width:79.6pt\"><p>Responsibility for Data Collection</p></td></tr><tr><td style=\"vertical-align:top; width:148.1pt\"><p>Beneficiary households with intensified and diversified sources of income (Number)</p><p>(Disaggregated by social category)</p></td><td style=\"vertical-align:top; width:276.4pt\"><p>See PAD, Footnote 45.</p></td><td style=\"vertical-align:top; width:65.4pt\"><p>Every six months&nbsp;</p></td><td style=\"vertical-align:top; width:125.95pt\"><p>MIS, field visits, baseline, end line survey</p><p>Reports, field visits, desk reviews, meetings</p></td><td style=\"vertical-align:top; width:79.6pt\"><p>SPMU</p></td></tr><tr><td style=\"vertical-align:top; width:148.1pt\"><p>Beneficiary households which have increased the number of food groups available (Number)</p><p>(Disaggregated by social category)</p></td><td style=\"vertical-align:top; width:276.4pt\"><p>Food items are categorized based on the 12 HDDS food groups. The number of food groups available (whether produced or purchased) has increased if the diversity of available foods has risen by at least one food group.</p></td><td style=\"vertical-align:top; width:65.4pt\"><p>Every six months&nbsp;</p></td><td style=\"vertical-align:top; width:125.95pt\"><p>MIS, field visits, baseline, end line survey</p><p>Reports, field visits, desk reviews, meetings</p></td><td style=\"vertical-align:top; width:79.6pt\"><p>SPMU</p></td></tr><tr><td style=\"vertical-align:top; width:148.1pt\"><p>Farmers reached with agricultural assets or services (CRI, Number)</p><p>&nbsp;</p><p>(Disaggregated by gender and social category)</p></td><td style=\"vertical-align:top; width:276.4pt\"><p>This indicator measures the number of farmers who were provided with agricultural assets or services as a result of World Bank project support. &quot;Agriculture&quot; or &quot;Agricultural&quot; include: crops, livestock, capture fisheries, aquaculture, agroforestry, timber, and non-timber forest products. Assets include property, biological assets, and farm and processing equipment. Biological assets may include animal agriculture breeds (e.g., livestock, fisheries) and genetic material of livestock, crops, trees, and shrubs (including fiber and fuel crops). Services include research, extension, training, education, ICTs, inputs (e.g., fertilizers, pesticides, labor), production-related services (e.g., soil testing, animal health/veterinary services), phyto-sanitary and food safety services, agricultural marketing support services (e.g., price monitoring, export promotion), access to farm and post-harvest machinery and storage facilities, employment, irrigation and drainage, and finance. Farmers are people engaged in agricultural activities or members of an agriculture-related business (disaggregated by men and women) targeted by the project</p><p>&nbsp;</p></td><td style=\"vertical-align:top; width:65.4pt\"><p>Every six months&nbsp;</p></td><td style=\"vertical-align:top; width:125.95pt\"><p>MIS, field visits, baseline, end line survey</p><p>&nbsp;</p><p>Reports, field visits, desk reviews, meetings</p></td><td style=\"vertical-align:top; width:79.6pt\"><p>SPMU</p></td></tr></tbody></table><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><table border=\"1\" cellspacing=\"0\"><thead><tr><td colspan=\"5\" style=\"vertical-align:top; width:695.45pt\"><p>Monitoring and Evaluation Plan</p></td></tr><tr><td style=\"background-color:#eeece1; width:153.45pt\"><p>IRI Indicator Name</p></td><td style=\"background-color:#eeece1; width:282.15pt\"><p>Description (indicator definition etc.)</p></td><td style=\"background-color:#eeece1; width:59.8pt\"><p>Frequency</p></td><td style=\"background-color:#eeece1; width:124.0pt\"><p>Data Source / Methodology</p></td><td style=\"background-color:#eeece1; width:76.05pt\"><p>Responsibility for Data Collection</p></td></tr></thead><tbody><tr><td style=\"vertical-align:top; width:153.45pt\"><p>Village development plans (Number)</p></td><td style=\"vertical-align:top; width:282.15pt\"><p>Number of village development plans approved and financed.</p></td><td style=\"vertical-align:top; width:59.8pt\"><p>Every six months&nbsp;</p></td><td style=\"vertical-align:top; width:124.0pt\"><p>MIS, field visits, baseline, end-line survey</p><p>&nbsp;</p><p>Reports, desk reviews, meetings</p></td><td style=\"vertical-align:top; width:76.05pt\"><p>SPMU</p></td></tr><tr><td style=\"vertical-align:top; width:153.45pt\"><p>Beneficiary LGs with at least 50% membership from SC/ST households (Number)</p></td><td style=\"vertical-align:top; width:282.15pt\"><p>Project-supported LGs have at least 50% membership consisting of SC/ST.</p></td><td style=\"vertical-align:top; width:59.8pt\"><p>Every six months&nbsp;</p></td><td style=\"vertical-align:top; width:124.0pt\"><p>MIS, field visits, baseline, end-line survey</p><p>Reports, desk reviews, meetings</p></td><td style=\"vertical-align:top; width:76.05pt\"><p>SPMU</p></td></tr><tr><td style=\"vertical-align:top; width:153.45pt\"><p>Beneficiary LGs with at least 25% women members (Number)</p></td><td style=\"vertical-align:top; width:282.15pt\"><p>Number of project-supported LGs with at least 25% women members.</p></td><td style=\"vertical-align:top; width:59.8pt\"><p>Every six months&nbsp;</p></td><td style=\"vertical-align:top; width:124.0pt\"><p>MIS, field visits, baseline, end-line survey</p><p>&nbsp;</p><p>Reports, desk reviews, meetings</p></td><td style=\"vertical-align:top; width:76.05pt\"><p>SPMU</p></td></tr><tr><td style=\"height:75.1pt; vertical-align:top; width:153.45pt\"><p>IFS operationalized and including nutrition-related SBCC sessions (Percentage)</p></td><td style=\"height:75.1pt; vertical-align:top; width:282.15pt\"><p>IFS&#39; set up and operational, with nutrition-related SBCC sessions on diet diversity, maternal, infant and young child feeding, traditional recipes, WASH, and maternal and child health. IFS use master trainers to conduct sessions for all households with farmers and vulnerable groups.</p></td><td style=\"height:75.1pt; vertical-align:top; width:59.8pt\"><p>Every six months&nbsp;</p></td><td style=\"height:75.1pt; vertical-align:top; width:124.0pt\"><p>MIS, field visits, baseline, end-line survey</p><p>Reports, desk reviews, meetings</p></td><td style=\"height:75.1pt; vertical-align:top; width:76.05pt\"><p>SPMU</p></td></tr><tr><td style=\"vertical-align:top; width:153.45pt\"><p>Beneficiary households supported with sustainable water management and soil improvement practices (Number)</p></td><td style=\"vertical-align:top; width:282.15pt\"><p>Number of beneficiary households supported with sustainable water management and soil improvement practices.</p></td><td style=\"vertical-align:top; width:59.8pt\"><p>Every six months&nbsp;</p></td><td style=\"vertical-align:top; width:124.0pt\"><p>MIS, field visits, baseline, end-line survey</p><p>Reports, desk reviews, meetings</p></td><td style=\"vertical-align:top; width:76.05pt\"><p>SPMU</p></td></tr><tr><td style=\"height:4.25pt; vertical-align:top; width:153.45pt\"><p>Increase in beneficiary household land area of more nutritious crops under production (Percentage)</p></td><td style=\"height:4.25pt; vertical-align:top; width:282.15pt\"><p>Average increase in land area under production of more nutritious non-paddy crops, with separate measure for increase in land area for millets, pulses, fruits, and vegetables (underground vegetables and trellis vegetables). This captures increases at extensive margin (households not devoting land to a certain crop) and intensive margin (households which increased land devoted to a certain crop). Average across seasons in a year will be measured for each household.</p></td><td style=\"height:4.25pt; vertical-align:top; width:59.8pt\"><p>Every six months</p></td><td style=\"height:4.25pt; vertical-align:top; width:124.0pt\"><p>MIS, field visits, baseline, end-line survey</p><p>Reports, desk reviews, meetings</p></td><td style=\"height:4.25pt; vertical-align:top; width:76.05pt\"><p>SPMU</p></td></tr><tr><td style=\"height:38.2pt; vertical-align:top; width:153.45pt\"><p>Beneficiary individuals which have adopted resilient and improved technologies and practices (Number)</p><p>&nbsp;</p><p>(Disaggregated by gender)</p></td><td style=\"height:38.2pt; vertical-align:top; width:282.15pt\"><p>New technologies and practices derived from various project-provided training, e.g. INRM, IFS, climate smart agriculture, nutrition, integrated nutrient and pest management, crop specific package of practices, and other extension services.</p></td><td style=\"height:38.2pt; vertical-align:top; width:59.8pt\"><p>Every six months</p></td><td style=\"height:38.2pt; vertical-align:top; width:124.0pt\"><p>MIS, field visits, baseline, end-line survey</p><p>Reports, desk reviews, meetings</p></td><td style=\"height:38.2pt; vertical-align:top; width:76.05pt\"><p>SPMU</p></td></tr><tr><td style=\"vertical-align:top; width:153.45pt\"><p>Beneficiary households adopting at least two IFS activities (Percentage)</p></td><td style=\"vertical-align:top; width:282.15pt\"><p>IFS means at least two of: agriculture (field crop production in kharif and rabi season), horticulture (vegetable production in baadis for at least 7 months), livestock rearing (at least one type), aquaculture (at least 6 months in ponds/hapas), or agroforestry (at least 2 types of trees planted).</p></td><td style=\"vertical-align:top; width:59.8pt\"><p>Every six months</p></td><td style=\"vertical-align:top; width:124.0pt\"><p>MIS, field visits, baseline, end-line survey</p><p>Reports, desk reviews, meetings</p></td><td style=\"vertical-align:top; width:76.05pt\"><p>SPMU</p></td></tr><tr><td style=\"vertical-align:top; width:153.45pt\"><p>Beneficiary individuals with improved baadis or backyard garden production (Number)</p><p>&nbsp;</p><p>(Disaggregated by gender)</p></td><td style=\"vertical-align:top; width:282.15pt\"><p>Improved baadis means use of better quality inputs, adoption of improved package of practices and implementation of year-round production (at least 8 months/year).</p></td><td style=\"vertical-align:top; width:59.8pt\"><p>Every six months</p></td><td style=\"vertical-align:top; width:124.0pt\"><p>MIS, field visits, baseline, end-line survey</p><p>Reports, desk reviews, meetings</p></td><td style=\"vertical-align:top; width:76.05pt\"><p>SPMU</p></td></tr><tr><td style=\"vertical-align:top; width:153.45pt\"><p>Common hiring centers supported with value addition and processing infrastructure (Number)</p></td><td style=\"vertical-align:top; width:282.15pt\"><p>Common hiring centers receiving infrastructure investments for primary processing, post-harvest handling and marketing.</p></td><td style=\"vertical-align:top; width:59.8pt\"><p>Every six months</p></td><td style=\"vertical-align:top; width:124.0pt\"><p>MIS, field visits, baseline, end-line survey</p><p>Reports, desk reviews, meetings</p></td><td style=\"vertical-align:top; width:76.05pt\"><p>SPMU</p></td></tr><tr><td style=\"vertical-align:top; width:153.45pt\"><p>FPOs established under the project considered functional (Number)</p></td><td style=\"vertical-align:top; width:282.15pt\"><p>FPOs established with business plans and financing.</p></td><td style=\"vertical-align:top; width:59.8pt\"><p>Every six months</p></td><td style=\"vertical-align:top; width:124.0pt\"><p>MIS, field visits, baseline, end-line survey</p><p>Reports, field visits, desk reviews, meetings</p></td><td style=\"vertical-align:top; width:76.05pt\"><p>SPMU</p></td></tr><tr><td style=\"vertical-align:top; width:153.45pt\"><p>FPOs engaged in aggregation, grading, and/or primary processing (Number)</p></td><td style=\"vertical-align:top; width:282.15pt\"><p>Project-supported FPOs directly engaged in aggregation, grading, and/or primary processing activities.</p></td><td style=\"vertical-align:top; width:59.8pt\"><p>Every six months</p></td><td style=\"vertical-align:top; width:124.0pt\"><p>MIS, field visits, baseline, end-line survey</p><p>Reports, desk reviews, meetings</p></td><td style=\"vertical-align:top; width:76.05pt\"><p>SPMU</p></td></tr><tr><td style=\"vertical-align:top; width:153.45pt\"><p>Market linkage partnerships established (Number)</p></td><td style=\"vertical-align:top; width:282.15pt\"><p>Partnerships, for inputs and outputs, between project-supported FPOs/LGs and value chain actors through MoUs, direct partnerships, or linkages formed.</p></td><td style=\"vertical-align:top; width:59.8pt\"><p>Every six months</p></td><td style=\"vertical-align:top; width:124.0pt\"><p>MIS, field visits, baseline, end-line survey</p><p>Reports, desk reviews, meetings</p></td><td style=\"vertical-align:top; width:76.05pt\"><p>SPMU</p></td></tr><tr><td style=\"vertical-align:top; width:153.45pt\"><p>Partnerships with knowledge organizations (Number)</p></td><td style=\"vertical-align:top; width:282.15pt\"><p>Through MoUs between SPMU and knowledge organizations.</p></td><td style=\"vertical-align:top; width:59.8pt\"><p>Every six months</p></td><td style=\"vertical-align:top; width:124.0pt\"><p>MIS, field visits, SPMU meetings</p><p>MIS, meetings with SPMU/ knowledge organizations, reports</p></td><td style=\"vertical-align:top; width:76.05pt\"><p>SPMU</p></td></tr><tr><td style=\"vertical-align:top; width:153.45pt\"><p>Project-related grievances registered and resolved (Percentage)</p></td><td style=\"vertical-align:top; width:282.15pt\"><p>Target beneficiaries have confidence in project transparency and accountability mechanisms that grievances will be addressed (complaints received vs. resolved).</p></td><td style=\"vertical-align:top; width:59.8pt\"><p>Every six months</p></td><td style=\"vertical-align:top; width:124.0pt\"><p>MIS, field visits, baseline, end line survey</p><p>Reports,&nbsp;meetings, SPMU/DPMU/BPIU beneficiary stakeholder consultations, MIS reports,&nbsp;inputs from web-based mechanism.</p></td><td style=\"vertical-align:top; width:76.05pt\"><p>SPMU</p></td></tr><tr><td style=\"vertical-align:top; width:153.45pt\"><p>Decision Support System for Agriculture Department established (Yes/No)</p></td><td style=\"vertical-align:top; width:282.15pt\"><p>Decision Support System for Agriculture Department set up and rolled out to users.</p></td><td style=\"vertical-align:top; width:59.8pt\"><p>Monthly for first 12 months</p></td><td style=\"vertical-align:top; width:124.0pt\"><p>SPMU, missions</p><p>In-house meetings, missions</p></td><td style=\"vertical-align:top; width:76.05pt\"><p>SPMU</p></td></tr><tr><td style=\"vertical-align:top; width:153.45pt\"><p>Policy note developed on promoting and financing FPOs (Yes/No)</p></td><td style=\"vertical-align:top; width:282.15pt\"><p>Policy note developed on FPO promotion and financing.</p></td><td style=\"vertical-align:top; width:59.8pt\"><p>Every six months</p></td><td style=\"vertical-align:top; width:124.0pt\"><p>MIS, missions, working/ ministries</p><p>SPMU updates</p></td><td style=\"vertical-align:top; width:76.05pt\"><p>SPMU</p></td></tr></tbody></table><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>[1]http://www.fao.org/conservation-agriculture/en/</p><p>[2] The State Agriculture University at Raipur, Chhattisgarh (<em><u>http://www.igau.edu.in/</u></em>)</p><p>[3] A 13-member Committee responsible for the <em>gauthan&rsquo;s</em> overall management, governance and administration in the<em> GP </em>comprised of a President chosen by the <em>Gram Sabha</em> (not necessarily Sarpanch), 5 village youth, a cowherd (<em>Charwaha</em>), representatives from <em>Panchayat</em> Wards, village SHGs, village Community Resource Persons, <em>Sarpanch</em>, Secretary and Rural Agriculture/Horticulture Extension officers. Sarpanch is the elected <em>GP</em> head.</p><p>[4] Village organizations, self-help groups, Joint Forest Management Committee, Producer Groups (PGs)</p><p>[5]IFPRI Discussion Paper 01681, October 2017 &lsquo;Nutrition-Sensitive Agriculture: What Have We Learned and Where Do We Go from Here? By Marie T. Ruel Agnes et.al., Poverty, Health and Nutrition Division</p><p>[6]&lsquo;<em>Baadi</em>&rsquo; as climate resilient &lsquo;garden&rsquo; adjacent to the house that follows reduced chemical input use and sustainable biodiverse farming practices will be promoted under component 2.</p><p>[7]Women Nutrition Facilitators.</p><p>[8]NADEP is a special bio-digestor method of making improved compost.</p><p>[9]IFS use some outputs (i.e. by-products) and the services of one production component as an input to another within the farm unit. FAO.</p><p>[10]Common infrastructure will comprise two types: (a) custom hiring center, where communities can access farm mechanization services at a nominal fee; and (b) common service center, where communities can access value addition, storage, and processing services at a nominal fee. The CRC or other nominated community institutions will manage and operate these common infrastructures.&nbsp;</p><p>[11] KVKs are local agriculture extension agencies functioning under agriculture universities or promoted by non-governmental organizations.</p><p>[1]<em>https://www.meity.gov.in/data-protection-framework</em></p>"},{"id":"OP00080030","notice_type":"Request for Expression of Interest","noticedate":"08-Nov-2019","notice_lang_name":"English","notice_status":"Published","submission_deadline_date":"2019-11-15T00:00:00Z","submission_deadline_time":"12:00","project_ctry_name":"India","project_id":"P166020","project_name":"West Bengal Inland Water Transport, Logistics and Spatial Development Project","bid_reference_no":"WBLTIP/2019/EOI/033","bid_description":"STUDY FOR DEVELOPMENT AND PREPARATION OF INTEGRATED STRATEGIC DEVELOPMENT PLAN (ISDP) FOR INLAND WATER TRANSPORT IN WEST BENGAL","procurement_group":"CS","procurement_method_code":"QCBS","procurement_method_name":"Quality And Cost-Based Selection","contact_address":"Paribahan Bhaban-II\nCSTC Complex-Ground Floor, Kolkata-700107","contact_ctry_name":"India","contact_email":"saptarsipal1991@gmail.com","contact_name":"Saptarsi  Pal","contact_organization":"West Bengal Transport Infrastructure Development Corporation Limited","contact_phone_no":"9038156649","submission_date":"2019-11-08T00:00:00Z","notice_text":"<p>No. WBLTIP/2019/EOI/033&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Dated: 05.11.2019</p><p>&nbsp;</p><p><strong><u>REQUEST FOR EXPRESSIONS OF INETREST CONSULTING SERVICES &ndash; FIRM SELECTION (ONLINE SUBMISSION OF EOI)</u></strong></p><p>&nbsp;</p><p><strong>INDIA</strong></p><p><strong>West Bengal Logistics and Transport Improvement Project </strong></p><p>Loan No./Credit No./ Grant No.: Applied for</p><p>&nbsp;</p><p><strong>Assignment Title: </strong>STUDY FOR DEVELOPMENT AND PREPARATION OF INTEGRATED STRATEGIC &nbsp;&nbsp;DEVELOPMENT PLAN (ISDP) FOR INLAND WATER TRANSPORT IN WEST BENGAL</p><p>&nbsp;</p><p><strong>Reference No</strong>.: WBLTIP/2019/EOI/033</p><p>&nbsp;</p><p>The Government of West Bengal (GoWB) through the Government of India has applied for a loan from the World Bank (WB) for implementation of the West Bengal Logistics and Transport Improvement Project (WBLTIP The WBTIDCL now intends to apply a portion of the loan for hiring a Service Provider firm for following consultancy services:</p><p>1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>STUDY FOR DEVELOPMENT AND PREPARATION OF INTEGRATED STRATEGIC DEVELOPMENT PLAN (ISDP) FOR INLAND WATER TRANSPORT IN WEST BENGAL</strong></p><p>The State Project Director (SPD), WBTIDCL at State Project Management Unit, WBTIDCL, Transport Department, Paribahan Bhaban-II, CSTC Complex-Ground Floor), Kolkata- 700107, West Bengal, India. Tel No. 033-24429081/82 e-mail: wbtidc@yahoo.com now invites eligible consulting firms (&ldquo;Consultants&rdquo;) to indicate their interest in providing the Services, latest by <strong>15th November, 2019</strong>.</p><p>&nbsp;</p><ol><li>&nbsp;The State Project Director (SPD), WBTIDCL now invites eligible consulting firms (&ldquo;Consultants&rdquo;) to indicate their interest in providing the Services. Interested Consultants should provide information demonstrating that they have the required qualifications and relevant experience to perform the Services as indicated in the Draft Terms of Reference (TOR) for the assignment.</li></ol><p>The shortlisting criteria are: - The firm should -</p><p>a) Have been in business for at least last five (05) years.</p><p>b) Have proven experience of successfully completed at least 2 similar assignments in the last 5 years</p><p>c) Have an average annual turnover of Rs. 20.00 crore in the last 3 financial years;&nbsp;</p><p>d) Have technical and managerial capability to undertake the assignment.</p><p>&nbsp;</p><p>&nbsp;2. The lists of documents to be submitted along with EOI are (Expression of Interest shall not be more than total 60 pages): -</p><p>a) Name, address, e-mail, telephone along with a note on the Ownership and organizational structure &amp;&nbsp;core business area of the consulting firm;&nbsp;</p><p>b) Document (s) to demonstrate that the firm is in the business for the last 5 years;</p><p>c) Document (s) relating to details of Similar Assignments executed during the last 5 years supported by completion or acceptance certificate(s);</p><p>d) Certificate from the statutory auditors/Chartered Accountant stating the year wise annual turnover during each of the last 3 financial years.</p><p>e) A short write-up on technical and managerial capability of the firm (key personnel would not be evaluated at this stage and hence CVs shall not be submitted).</p><p>f) A hard copy of the EOI should also be submitted in the office of WBTIDC Ltd.</p><p>3. The consultant will be selected in accordance with the Quality and Cost-based Selection (QCBS) method pursuant to the World Bank&rsquo;s &ldquo;Procurement Regulations for IPF Borrowers; Procurement of Goods, Works, Non-Consulting &amp; Consulting Services, July 2016&rdquo;, available at www.worldbank.org. Attention of the interested agencies is drawn to paragraph 3.14 of the said Regulations relating to the Conflict of Interest.&nbsp;</p><p>4. Consultancy firms may associate with other firms [excluding not-for-profit organizations (such as NGOs, and universities)] in the form of a joint venture (JV) or a sub-consultancy to enhance their qualifications. However, nature of association i.e. whether JV or Sub-Consultant, must be clearly mentioned in the Expression of Interest.</p><p>5. Interested Consultancy Firms/ Agencies must submit their EOIs in English language through <u>https://wbtenders.gov.in</u></p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p><strong>Date &amp; Time Schedule: -</strong></p><table border=\"1\" cellspacing=\"0\" style=\"width:570px\"><tbody><tr><td style=\"vertical-align:top; width:247.5pt\"><p><strong>Particulars</strong></p><p>&nbsp;</p></td><td style=\"vertical-align:top; width:2.5in\"><p><strong>Date &amp; Time</strong></p></td></tr><tr><td style=\"vertical-align:top; width:247.5pt\"><ol><li>Date of Publishing EOI</li></ol></td><td style=\"vertical-align:top; width:2.5in\"><p>05.11.2019</p></td></tr><tr><td style=\"vertical-align:top; width:247.5pt\"><ol><li>Download Start Date</li></ol></td><td style=\"vertical-align:top; width:2.5in\"><p>05.11.2019</p></td></tr><tr><td style=\"vertical-align:top; width:247.5pt\"><ol><li>EOI Submission/Upload Start Date</li></ol></td><td style=\"vertical-align:top; width:2.5in\"><p>06.11.2019&nbsp; 9.00 AM</p></td></tr><tr><td style=\"vertical-align:top; width:247.5pt\"><ol><li>EOI Submission/Upload End Date</li></ol></td><td style=\"vertical-align:top; width:2.5in\"><p>15.11.2019&nbsp; 12:00PM</p></td></tr><tr><td style=\"vertical-align:top; width:247.5pt\"><ol><li>Date of Opening of EOI</li></ol></td><td style=\"vertical-align:top; width:2.5in\"><p>15.11.2019&nbsp; 1.00 PM</p></td></tr></tbody></table><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Yours faithfully,</p><p>&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; Sd/-</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;(Amitabha Sengupta)</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Special Secretary, Transport Dept, GoWB &amp;</p><p>&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Project Director&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p><strong>INTEGRATED STRATEGIC DEVELOPMENT PLAN (ISDP) FOR INLAND WATER TRansport in West Bengal</strong></p><p>&nbsp;</p><p><strong>TERMS OF REFERENCE</strong></p><ol><li><strong>BACKGROUND</strong></li></ol><p>&nbsp;</p><ol><li><ol><li>The Government of India (GOI) has set an ambitious target of transforming 101 rivers into efficient waterways and to become a competitive alternate to road and rail transportation across the country. Out of the designated 4,500 kilometres of waterways, Ganga or National Waterway1 is the longest (1620 km) spanning from Uttar Pradesh in the West to West Bengal in the East. To drive economic growth and boost prosperity, the Government put &lsquo;top-most priority&rsquo; to upgrade the inland waterways with a focus on river Ganga. However, India&rsquo;s inland waterway share in the modal mix is insignificant. GoI and the Inland Waterway Authority (IWAI) have identified river transport as an under-levered component of connectivity, and Inland Water Transport (IWT) has the potential to become a major transport mode.</li><li>The freight transport volumes that is currently handled by IWT is less than 1% of the total inland cargos in India. Efforts are needed for specific stretches along the eastern corridor to handle the increasing freight and passenger traffic. With the development of the <strong><em>Eastern Dedicated Freight Corridor (EDFC) </em></strong>and <strong><em>National Waterways 1 (NW1) project &ndash; Jal Marg Vikas</em></strong> &ndash; container and goods traffic at the ports of Kolkata and Haldia are projected to increase significantly. The end points of both these mega projects meet in Kolkata Metropolitan Area (KMA).</li><li>KMA is the regional gateway to freight flow in Eastern India. Kolkata is a highly urbanized metropolitan area that has been facing a rapid increase in freight and passenger traffic. Infrastructure development is necessary to cope with this increase, but has run up against important limitations linked to lack of space, limited bridge connection over the Hooghly river, poor integration among various modes of transportation inside KMA and decreasing share in public transportation (increasing use of private vehicles) and environmental constraints. Lacking a spatial strategy, the resulting congestion in the city is contributing to large inefficiencies in passenger and freight flow in KMA, restricting market access as well as port access for EXIM (export-import) and domestic traffic. The inefficient flow of freight is adversely impacting the growth of the logistics sector in West Bengal. This inefficiency in passenger and freight movement within the KMA is leaving negative impacts on the economic competitiveness and sustainable growth in the region. The Hooghly river, a defining feature of KMA, is currently acting more as a barrier to access than an enabler. Considering the strategic location of Kolkata, and the unique situation of the port in the centre of the city, the severity of the mobility issues in KMA calls for a total reconsideration of urban mobility for both cargoes and citizens.</li><li>For Kolkata and its surrounding areas, the ferry services are provided by both the private and public sectors. Quality of the service provided by the private sector varies in quality; some of the demand is met by the informal sector operating traditional-poorly build ferries without supporting infrastructure. There are two public ferry operators: The <em>West Bengal Transport Corporation (WBSTC)</em>, and a state government company specialized in urban road and rail transport, together with <em>Hooghly Nadi Jalapath Paribahan Samabay Samity Limited </em><em>(HNJPSSL),</em> a non-profit organization for inland water transport in KMA and they have been operating passenger ferry services on 30 routes.&nbsp; For ferries and boats, terminal facilities and navigational aids are insufficient, and, in many cases, both are absent.&nbsp;</li><li>A recent estimate by the State Government indicated that a good deal of passenger movements, about 0.5-0.6 million (in 2018) have taken place by ferry between the east and west banks of the river system as there are not many trans-river bridges. Adequate movements of freight are also evident between the two banks at peak hours of any weekday, at least four times daily, and 50 of these trading points are considered major ones. About 600 tonnes of goods are ferried on an average weekday between the two banks of the river. However, the existing facilities are inadequate and unsafe for passenger commute and goods movement.</li><li>In this backdrop, the Government of West Bengal is receiving support from the World Bank to develop a comprehensive water transport strategy for better integration of various transport modes and system upgrade to enhance accessibility through river transport. The proposed Project aims to reduce accessibility constraints in Kolkata by strengthening institutional coordination and capacity, investment prioritization, and infrastructure interventions. The project will support catalytic investments to create and nurture the nascent river transport market for freight and passengers, leverage private sector participation and demonstrate the potential of river transport. By creating alternate corridors for goods and passenger movement, the IWT investment will contribute significantly to realizing the above benefits. More broadly, the project will seek to enhance West Bengal spatial development and create facilities to decongest and improve accessibility through a better IWT, enable more efficient movement of passengers and cargoes, create new jobs and increase welfare in the State of West Bengal. The Government of West Bengal wishes to transform the quality of inland water transport services and integrate high quality passenger and vehicle ferry services, and inland water freight transport into West Bengal&rsquo;s wider transport network system.</li><li><strong>The proposed study area includes six most populous districts of Southern West Bengal</strong>: Howrah, Hooghly, East Midnapur, South and North 24 Parganas and Kolkata. About 40 million people which is 50% of the population of the state, spread linearly on both side of the river. Two of these districts share important international border with Bangladesh. The area includes two docks: (i) the Haldia Dock Complex (HDC), which has good prospects to handle imported vegetable oil, limestone, and coal such as Coking coal non-coking/steam coal, for nearby steel[1] and power[2] plants. Besides, HDC is suitably located to handle thermal coal and iron ore originating from the states of Jharkhand and Orissa. (ii) Kolkata Dock (KDS) handles mainly container cargoes, food grains as pulse/peas, fly ash and fertilizers in dry and break-bulk cargo and liquid bulk. The study will particular focus on the Kolkata Metropolitan Area (KMA), where most the project investments will take place.</li></ol></li></ol><p>&nbsp;</p><ol><li><strong>OBJECTIVE</strong><ol><li>The primary objective of the study is to prepare an Integrated Strategic Development Plan (ISDP) for IWT in West Bengal to guide the sustainable development of the inland water transport sector in India&rsquo;s West Bengal State till 2035. This will include a Vision for the IWT sector development till 2035 and the physical investments (whether from public or private sources), for which a pre-feasibility and a feasibility study are required to be carried out for activities to be financed under the scope of the proposed West Bengal Transport, Logistics and Spatial Development Project (TLDSP).</li><li><strong>Summary of Tasks: </strong>An internationally recognized Consultant is expected to perform the following tasks:</li></ol></li></ol><p>To provide an <strong>assessment of current and projected demand in IWT/ ferry traffic covering West Bengal,</strong> including vehicle ferry services, passenger commuting, cargo and freight transport, for different growth scenarios (optimistic, normal, pessimistic) for a defined forecasting period;<br />&nbsp;</p><p>To review and incorporate the findings of &ldquo;FEASIBILITY STUDY FOR INLAND WATER TRANSPORT IMPROVEMENT IN KMA&rdquo;, undertaken under the West Bengal TLSDP Project for KMA. Focus areas for the study include &ndash; Demand assessment of IWT Traffic, approaches to improve modal share of IWT Traffic, evaluation of key Ferry Ghats for investment, optimum vessel fleet requirement, preliminary social assessment, IWT Environment sustainability plan,<strong> funding and financing arrangements</strong> for terminal and ferry operations.</p><p>&nbsp;</p><p>Overall, to present a State-wide <strong>comprehensive and pragmatic vision for the IWT sector development</strong> up to 2035, based on extensive data and facts analysis, and consistent with current and projected demand, the expected financing capacity of the State, cost-recovery from charges, and indicating clearly opportunities for private finance for both service provision and infrastructure;</p><p>&nbsp;</p><p>To review and assess the existing condition of the IWT infrastructure and services in identified study area (ref: Para 1.7) and carry out a detailed assessment and gap analysis of the ports/ ferry terminals/ ghats, multimodal/intermodal transportation infrastructure for hinterland accessibility, IWT fleet composition, condition and demand assessment., first-mile and last-mile connectivity, navigation aids and IT services, and the main channel managed by the IWAI;</p><p>&nbsp;</p><p><strong>To identify necessary interventions by section</strong> to facilitate a mode switch to IWT by section, if shown to be viable, in terms of physical infrastructure, dredging, access, landing, storage and handling facilities, and vessel services, scheduling, type and number, access and landing facilities, determining unit prices and costs from other projects such as the National Waterway 1 in similar conditions;</p><p><strong>To identify the key Ferry Ghats for investments </strong>in the identified study area (ref: para 1.7) (major nodes are already identified by IWAI based on location and passenger/goods traffic), including a fast track assessment and feasibility study of the passenger Ferry Ghats / landing points and related infrastructure improvement (including those serving Ro-Ro vessels) pre-identified or jointly identified by the West Bengal Government for modernization. Expert consultant will be engaged to identify and to propose the required investments with cost estimates for the development of the IWT sector in KMA, for the short term (5 years) 2020 -2025, for the medium term 2025-2030, and for the longer term between 2030-2035 (indicating sources of funding and cost recovery);</p><p>&nbsp;</p><p>To undertake feasibility study and prioritization of the investments proposed in task (vi) for inclusion in the scope of the West Bengal Transport, Logistics and Spatial Development Project (TLDSP), with extensive consultation of all key project stakeholders. This study may include a Technical Study focusing on<em> </em>multi-modal station area plans to ensure improved accessibility and time savings for commuters and freight, economic and financial viability study with switching values, a formal risk and sensitivity analysis, and an indication as to the potential contribution of the public and private sector in the financing, implementation and operation stages.</p><p>&nbsp;</p><p>&nbsp;</p><p>The Consultant undertaking the Integrated Strategy Development Plan (ISDP) would:</p><p>&nbsp;</p><ol><li>Coordinate with the Consultant undertaking the elaboration of the <strong>Institutional Strengthening, Reform, and Business Planning study (ISBP)</strong>, to ensure alignment of the IWT Institutional aspects with the IWT Sector Strategy. ISBP Detailed scope is referred to in the Annexes.</li><li>Coordinate with the Consultants undertaking the elaboration of the <strong>Environmental Assessment (EA) studies and the Social Impact Assessment (SIA) </strong>for proposed investments, to ensure their analysis and recommendations are fully incorporated into the planning and design of investments. Detailed scope of the ESMF is referred to in the Annexes.</li><li>Deliver the <strong>Investment Strategy and Feasibility studies for West Bengal IWT sector</strong> for the identified study area ( ref: para 1.7) with focus on freight transport movement, as well as passenger and passenger related ferries, as harmonized but separate modules.<ol><li>A detailed description of the individual tasks to be carried out by the Consultant is given in the following section.</li></ol></li><li><strong>SCOPE OF THE STUDY</strong><ol><li>The scope of study consists of the following main tasks and sub-tasks: (add details of the current projects)</li></ol></li></ol><p><em>Note: The development of the strategy and Feasibility Studies for IWT will involve an extensive primary survey, supplemented by credible secondary inputs wherever feasible and jointly approved and agreed by the Clients and the World Bank Team. The product will be focused on the Inland Water Transportation in the &ldquo;identified Study Area&rdquo;, with an emphasis on the KMA.&rdquo;</em></p><ol><li><strong>Detailed Review and Analysis of West Bengal IWT Sector</strong></li></ol><p>The Consultant will be expected to undertake a detailed review of the condition / capacity of the IWT infrastructure assets and services, and compliance with applicable international technical standards and norms.</p><p><strong>Task A.1 &ndash; Current Demand and demand forecast for IWT sector:</strong> This task involves assessment of baseline demand (passenger and freight) for IWT ascertained through primary research and the preparation of robust demand forecast for a defined base year (2018), and the target year of 2035; and intermediate years 2025 and 2030.</p><p>&nbsp;It should present the demand for IWT transport in its broader transport context by main market segment including reliable cost and time estimates for the movement of consignments by different modes for different origin destinations, by time of the year, through the logistics chain (including origin or points of transshipment, delivery to warehouses or local markets/manufacturing plants, and destination or final consumption point). Consultant should maintain a stock take of the supply chain and for each segment within the chain, the consultant is expected to collect information on required time and freight tariffs charged by operators, and examine the cost of operations for operators and the related constraints (like local toll/tax, GSD and documentation or insurance) for the different alternatives. For passenger services it should include gender disaggregated feedback on service performance. The employed model should be defined using commercially produced software, and the procurement of necessary licenses for the Transport Department to take over the model should be included in the proposal of the Consultant. Alternatively, the Consultant may use the software already utilized by &ldquo;Feasibility Study&rdquo; Consultants in project preparation stage. Traffic forecasts should be based on a series of simple, but reasonable traffic demand analyses and assumptions for each traffic type and transport mode for three future growth scenarios (optimistic, normal, pessimistic) on mutual agreement with WBTIDC. The model should be able to accommodate existing IWT system and usage patterns, be in coordination with the Transport Department and KoPT&rsquo;s current operations as well as changes to be made in the future. For example, the model should be able to accommodate new IWT terminals / services, vessel routes, frequency, or fares and analyze the consequence of changes in those parameters. The model should be able to disaggregate the travel pattern of different income groups, and test outcomes of various policy and infrastructure interventions on the modal split. The model will allow estimates of maximum potential for the modal share of IWT traffic.</p><p><strong>Task A.2 &ndash; Review of Current Condition of IWT Infrastructure and Services and Gap Analysis. </strong>The review is expected to include a detailed analysis of the existing IWT infrastructure and services at all levels to ascertain current characteristics, condition, performance, suitability and needs and to identify the gaps to meet the projected demand. The review is expected to cover the fleet composition, service routings, service levels by type of vessel, ports, ferry terminals, channels to the ports and ferry terminals, first and last mile connectivity, navigation aids and night navigation, and the main channels and routes currently managed by several entities. This covers public and private stakeholders, and freight and passenger markets. It should give a recommendation on the best way to organize the infrastructure assets, including an analysis of the required interface / intermodal mechanism between the different modes and users.</p><p><strong>Task A.3 &ndash; Review of Accessibility to IWT Infrastructure and Services. </strong>This task is expected to review and evaluate the level of hinterland accessibility of IWT users like passengers, freight operators and transporters, to the IWT terminals. Among others, the task should be able to - reveal the extant gaps in access to IWT terminals for these areas; comparison of IWT versus other modes of transport in terms of travel time / cost / availability/ mode available to reach basic facilities such as health, education, employment, markets etc.</p><p><strong>Task A.4 &ndash; </strong>Review and incorporate the findings of &ldquo;FEASIBILITY STUDY FOR INLAND WATER TRANSPORT IMPROVEMENT IN KMA&rdquo;, undertaken under the West Bengal TLSDP Project for KMA. Focus areas for the study to be incorporated in wider TLSDP context, includes &ndash; (a)<strong>Review of the current pricing and financing and funding management of the IWT sector; </strong><strong>(b) Improved Safety in IWT; (c)&nbsp; Environmental sustainability of IWT sector</strong>; (d) Detailed Review of the Institutional Framework for Private Finance</p><p>&nbsp;</p><ol><li><strong>The IWT Sector Capacity and Vision </strong></li></ol><p><strong>Task B.1 &ndash; </strong><strong>Review &ldquo;The IWT Sector Development&rdquo; tasks carried out under&nbsp; </strong>&ldquo;FEASIBILITY STUDY FOR INLAND WATER TRANSPORT IMPROVEMENT IN KMA&rdquo;, undertaken under the West Bengal TLSDP Project for KMA and incorporate the findings as applicable to the identified project area.</p><p><strong>Task B.2 &ndash; Vision for IWT Sector Development</strong>: Utilizing all relevant information, the demand projections and the institutional framework for private finance, the Consultant will propose a Vision that aims to improve quality, efficiency, and adequacy of water transport services and port performance in a draft Integrated Strategy Development Plan (ISDP) for discussion with state government/counterparts and stakeholders. The Vision will include performance indicators, logistics infrastructure gaps and congestion parameters and accessibility indicators. The focus of the ISDP is to enlist the recommendations on various infrastructure and policy interventions required to establish an economically viable network with a framework of potential growth and expansion of the transport system, and incentives to facilitate modal shift to waterways. This ISDP is expected to cover <em>inter alia</em> improvements in IWT management and operations, infrastructure, improved regulatory and funding regime efficiency and a sustainable business environment. The recommendations should cover the requirements for construction of IWT fleet, establishing higher fleet standards and cleaner technologies, together with high levels of operational performance and enhanced environmental management. The recommendations should include options in all necessary areas, if shown to be viable, in terms of physical infrastructure, dredging, access, landing, storage and handling facilities, and vessel services. It should include unit prices and costs from other projects in similar conditions. The recommendations will be benchmarked international and national good practices.<strong> </strong>The recommendations should be developed with a view to encourage investment in the industry and should be in compliance with international waterways agreements.</p><p><strong>Task B.3</strong> &ndash; <strong>Possible Modal Share Changes to Boost IWT Demand</strong>: Based on the demand forecast (as given in A.1), the consultant is expected to assess and incorporate the current passenger / commodity type and different transport links that can be shifted to IWT mode in the Vision. The challenges for achieving the potential of passenger and freight on the IWT corridor should be analysed, and solutions to mitigate the challenges be proposed. This could include issues of increasing service connectivity and reliability, terminal-hinterland connectivity, cargo consolidation, customs/ approval processes, increasing IWT passenger convenience etc. This would be used as basis for IWT investment at later stage. The impact of the two scenarios (with the Vision, or business as usual) will be presented in quantified terms.</p><p><strong>Task B.4 &ndash; </strong><strong>IWT Sustainability Plan</strong>: Building on the Vision for IWT Sector Development, and the analysis of environmental sustainability of the sector developed under task A.4, propose a plan to enhance environmental sustainability of the IWT sector in West Bengal. Specific activities may include, for example: (a) proposed policy reforms, incentive schemes and investments/subsidies for promoting lower carbon transport modes and routes in a multimodal context; (b) adoption of greener /more efficient technologies for vessels (including cleaner fuels like CNG, sewage treatment systems, solar lighting, waste compressors, energy efficiency design improvements, etc); (c) measures to increase the carbon efficiency of existing IWT users, such as by reducing travel time on the road (road miles) through more direct connections and efficient supply chain management through logistics consolidation facilities;&nbsp; (d) measures to improve waste effluent management and introduce green technologies at ports and terminals; environmental awareness campaigns and training programs; etc. The strategy should also outline recommendations to address capacity gaps and regulatory/institutional barriers (including on institutional coordination) for effective implementation of the proposed actions. Provide initial cost estimates and potential funding streams. Conduct a detailed environmental feasibility assessment of the highest priority activities, including a calculation of potential GHG emissions reduction benefits.</p><p><strong>Task C.5 &ndash; Investment Plan and Financing</strong>: development of full Investment plan for financing the vision including strategy for mobilizing financing.</p><p>&nbsp;</p><ol><li><strong>Development of Final Action Plan and Investment Options</strong></li></ol><p><strong>Task C.1 &ndash; Action Plan</strong>: The draft ISDP, after discussion with representatives of the WBTIDC and the World Bank, will be developed into a detailed Action Plan with specific phases for each activity with key parameters, methodology for all activities, setting out timelines/timetables, responsibilities and implementation mechanisms. The Action Plan should ensure continued performance of functions while the current institutional framework is gradually improved. The Consultant will also identify necessary legal changes to affect the reforms. This Action Plan should include all infrastructure and policy actions required, as well as any engagements with the private sector to increase private investments.</p><p>Criteria should be developed under this consultancy to guide the selection of actions. The criteria will ensure that the infrastructure improvements / designs will adopt a &lsquo;working with nature&rsquo; approach in which Project objectives are satisfied in a way that prioritizes the natural ecosystem (e.g. limit dredging, utilize portable / modular infrastructure design adaptation for landing stations to enhance climate change resiliency, low draft vessel designs, etc.). The developments would offer opportunities for ecotourism development, rejuvenating the river waterfront and integrating quality ferry terminals into Kolkata&rsquo;s urban fabric.</p><p>&nbsp;</p><p><strong>Task C.2 &ndash; Investment Plan and Financing</strong>: As part of the Action Plan, the Consultant will also prepare a detailed investment plan, highlighting the priority investment projects for the short term 2018-2025, which should be taken up under the proposed West Bengal Transport and Logistics Improvement Project, for the medium term 2025-2030, and for the long term between 2030-2035. The investment plan will set out activity phase specific timelines/timetables, responsibilities and mechanisms, based on the demand forecasts and an assessment of financing options and funding resources to service the financing.</p><p>&nbsp;</p><ol><li><strong>Feasibility Studies for the West Bengal Transport and Logistics Improvement Project</strong></li></ol><p>The Consultant will present and agree with the WBTIDC and the World Bank, on a priority list of investment (for the amount of about US$100 million) to be financed under the West Bengal Transport and Logistics Improvement Project from the list of available investment options. To this end, the consultant will undertake a Feasibility Analysis, including an assessment of the economic, financial, technical, social including gender, trade and environmental implications for the selected project. This study may include a Technical Study focusing on<em> </em>multi-modal station area plans to ensure improved accessibility and time savings for commuters and freight.</p><p>&nbsp; <strong>Task</strong> <strong>D.1 &ndash; Carry out additional data collection and engineering surveys</strong> (if deemed necessary from previous tasks);</p><p>&nbsp; <strong>Task D.2 &ndash; Engineering survey, preliminary concept design of alternative improvement options as per World Bank&rsquo;s requirements.</strong></p><p><strong>Task D.3 &ndash; Environmental health and safety (EHS) screening, alternatives analysis, and reflection of EHS measures into engineering designs / cost estimations. </strong>This shall include the following: (Note: these tasks will require coordination with a separate, independent EIA consultancy to be contracted in parallel, to be facilitated by WBTIDC. If analysis and conclusions about major environmental issues, potential costs/benefits, and details of mitigation measures to reflect in designs and cost estimates differ across the two firms, WBTIDC may instruct the Consultant to reflect the findings of the independent firm.)</p><ol><li><ol><li>Carry out initial screening and assemble and review information on sensitive environmental features which could be affected, and potential major environmental constraints, impacts, health and safety risks, or other related critical issues as well as opportunities (including to enhance low-carbon potential) with respect to the proposed investments.</li><li>Analyse alternatives to individual potential investments, including the &ldquo;no project&rdquo; / no investment alternative, from an EHS perspective. Identify potential alternative designs, locations, technologies or approaches to meeting the objectives of the ISDP and Action Plan and contrast them in terms of their relative potential environmental impacts and benefits. Identify major required mitigation measures, and develop initial cost estimates for environmental, health and safety mitigation and management, as well as potential cost savings associated with adoption of environmental enhancement measures (including sustainability measures recommended in the IWT Sustainability Plan) and factor them into the economic feasibility and financing assessments for specific proposed investments. The final Investment Plan and feasibility study shall reflect this analysis in its recommendations for investment scope and design under the Project and provide justification if the environmentally preferred option is not adopted.</li><li>Ensure that final engineering studies, including preliminary designs, drawings and cost estimates, reflect EHS mitigation and enhancement measures as required as per World Bank Safeguard Policies as well as all national and state environmental, health and safety legislation.</li></ol></li></ol><p><strong>Task</strong> <strong>E.4 &ndash;</strong> <strong>Preliminary Social Assessment (Screening and Scoping). </strong>In case it is established that RFCTLAR&amp;R, Act 2013 is not applicable to the sub-project, the consultant will carry out detailed social screening, data on hotspots, include, realistic estimates on impact of government land to be transferred, any informal settlements, estimate cost for resettlement and transfer of government land. If the RFCTLAR&amp;R Act is applicable, then it must incorporate findings from the SIA studies carried out concurrently and incorporate in the feasibility study. In addition, it will incorporate recommendation from Gender and trade study on accessibility and suggested intervention to enhance trade at terminals.</p><p>Preliminary Social Assessment for each ferry infrastructure facility i.e. terminals, landing ghats, access, and findings to be integrated in the feasibility, preliminary design and detailed design for each alternate site. Preliminary Social Assessment will cover&nbsp;demographic, social and economic profile of likely adversely impacted, land holding including estimate of land to be acquired and enumerate structures and typology, estimate of affected household, estimate of displaced household, estimate fisher-folk households that may be adversely affected by increase in passenger ferries, consultation, institutional capacity, resettlement and rehabilitation, legal and policy framework and budget. It should incorporate application of Right to Fair and Transparent Land Acquisition and Rehabilitation and Resettlement Act, 2013 (Henceforth called the Act) and compliance with World Bank Social Safeguard Operational Policies 4.10 and 4.12. Data will be collected on application, which will be geo-referenced including the consultations, assets etc. for which a workflow will be prepared to develop application as part of the Inception report. Analyse the secondary data on health and educational services and impact of lack of services i.e. infant mortality, maternal health, death rate at child birth, school dropout rate, etc. on inhabitants of islands and in upper West Bengal. &nbsp;In case it is established that RFCTLAR&amp;R Act is applicable then similar information needs to be collected from the SIA consultant.</p><p>The outcome of the feasibility study with the various options identified, master plan and preliminary design options, comparison of options in terms of technical, social, environmental and economic aspects shall be presented to the client. Output will be Preliminary Social Assessment (screening &amp; scoping report) which will establish applicability of the Act 2013 and comply with OP/BP 4.10 and 4.12 and broad action plans. It should also reflect the findings from the Gender and trade study.</p><p><strong>Task</strong> <strong>E.5</strong> &ndash; <strong>Economic/ financial analysis of the studied alternatives</strong>. The Consultant will undertake an economic and financial assessment of the proposed component to ensure the identification and selection of the most economically efficient options and to ensure that the proposed investments can reach an acceptable NPV, IRR and EIRR. The analysis will include switching value analysis, sensitivity analysis, and risk analysis. The Consultant should also indicate whether these alternatives are appropriate for (i) private sector financing; (ii) public-private sector financing; or (iii) public sector financing, and consistent with the current and projected financing capacity of the State. In case of financially unviable projects, the amount of Viability Gap Funding (VGF) required to make the project financially viable to be stated.</p><p>The priority list of investment specified above would include terminal feasibility study of select terminals /ghats / landing points. The feasibility study report would form key inputs for the terminal design consultants. This should include the feasibility study of the passenger Ferry Ghats / landing points pre-identified or jointly identified by the West Bengal Government for modernization and infrastructure improvement on priority.</p><p>This activity is expected to require the following tasks:</p><ol><li>Estimation of the economic internal rate of return (EIRR) and the economic net present value (ENPV) for all identified alternatives, compared to the identified &ldquo;do- minimum&rdquo; alternative using a standard cost/benefit methodology and a 20-year appraisal period. Costs and benefits should be expressed in constant prices (base year price), but growth in the real value of time should be included;</li><li>Economic costs and benefits should be shadow-priced as appropriate to reflect local conditions, e.g. labour costs, value of time, vehicle costs and maintenance practices;</li><li>The study will estimate the financial internal rate of return (FIRR) and financial net present value (FNPV) for all identified alternatives based on generating revenue through fares and port charges, using a standard investment appraisal methodology and a 20-year period.&nbsp; Costs and benefits will be expressed in current prices in the financial analysis;</li><li>Included in the study must be an indication of the area of land and property that must be expropriated. The Consultant will be responsible for securing information on prevailing compensation rates for land and the different types of buildings;</li><li>The possibility of alternative designs for facilities and vessels, different construction and rehabilitation options, should be investigated, taking into consideration capital and recurrent costs and relevant economic rates of return, as well as appropriate shipping and port technology covering roll-on roll-off (RORO), lift-on lift-off (LOLO) options as influenced by the dynamics in the transport market;</li><li>The estimate of future economic benefits should principally rely on operating cost and unit cost savings and time savings (where assumptions about the value of time used and real growth in the value over time should be made explicit); and</li><li>The Consultant will carry out formal risk and sensitivity analyses on the parameters that are estimated with the greatest uncertainty, e.g. traffic and travel time forecasts, cost estimates, etc.&nbsp; The Consultant will calculate the switching values of critical parameters.</li></ol><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The Financial Analysis is also expected to inform on the following aspects of potential private operation:</p><ol><li>Technical definition of the project and the distribution of scope of work among the parties involved;</li><li>Discussion on costs (direct and indirect) and assumptions made on cost estimates;</li><li>Discussion on revenue and assumptions made on revenue estimates;</li><li>Options for potential Public Private Partnerships;</li><li>Proposed PPP project structure and viable sources of funding - for the vessel operator, given the public service element of improving connectivity, Public Service Obligations, and appropriate compensation should be considered;</li><li>Payment mechanism.</li></ol><ol><li><strong>EXPECTED TIMING AND DELIVERABLES FOR THE STUDY</strong><ol><li>It is envisaged that the study will be undertaken in accordance with the following timetable and deliverables:</li></ol></li></ol><table border=\"1\" cellspacing=\"0\" style=\"width:5.95in\"><tbody><tr><td style=\"vertical-align:top; width:3.7in\"><p><strong>Activities</strong></p></td><td style=\"vertical-align:top; width:2.25in\"><p><strong>Date </strong></p></td></tr><tr><td style=\"height:14.8pt; vertical-align:top; width:3.7in\"><p>Inception Report</p></td><td style=\"height:14.8pt; vertical-align:top; width:2.25in\"><p>Contract signing + 4 weeks</p></td></tr><tr><td style=\"vertical-align:top; width:3.7in\"><p>Monthly Progress Reports</p></td><td style=\"vertical-align:top; width:2.25in\"><p>Every four weeks</p></td></tr><tr><td style=\"vertical-align:top; width:3.7in\"><p>Interim report with West Bengal IWT Investment Plan</p></td><td style=\"vertical-align:top; width:2.25in\"><p>Contract Signing + 12 Weeks</p></td></tr><tr><td style=\"vertical-align:top; width:3.7in\"><p>West Bengal IWT Investment Plan + Feasibility Assessment</p><p><strong>Draft Final Report &amp; Workshop with stakeholders</strong></p></td><td style=\"vertical-align:top; width:2.25in\"><p>Contract Signing + 20 Weeks</p></td></tr><tr><td style=\"vertical-align:top; width:3.7in\"><p><strong>Integrated Draft Report</strong></p></td><td style=\"vertical-align:top; width:2.25in\"><p>Contract Signing + 24 Weeks</p></td></tr><tr><td style=\"vertical-align:top; width:3.7in\"><p><strong>Draft Report with comments from the Client and the Bank incorporated</strong></p><p><strong>Draft Final Report &amp; Workshop with stakeholders</strong></p></td><td style=\"vertical-align:top; width:2.25in\"><p>Contract Signing + 28 Weeks</p></td></tr><tr><td style=\"vertical-align:top; width:3.7in\"><p><strong>FINAL REPORT</strong></p></td><td style=\"vertical-align:top; width:2.25in\"><p>Contract Signing + 32 Weeks</p></td></tr></tbody></table><p>&nbsp;</p><ol><li><ol><li>During the work, the Consultant will prepare brief monthly progress reports on the status of the project, including progress, any problems encountered and identified solutions, and proposed activities for the current month. These reports will be submitted in soft copy both to the WBTIDC and the World Bank by the 5th of each subsequent month.</li><li>The Consultant is expected to hold a workshop at each stage to discuss the contents of the draft report for each of the module with all key stakeholders in the sector. Comments on the latter will be provided within three weeks of the workshop, after which the Consultant will have two weeks to incorporate the comments into the final version of the Report.</li><li>The Consultant will prepare all reports in English. The monthly reports are acceptable in soft copy only and should be sent to the WBTIDC. All the reports should be submitted both in hard and soft copy to the WBTIDC and the World Bank (6 hard copies to WBTIDC, 2 hard copies to World Bank office in Delhi). All reports shall be prepared and submitted in English, in soft copy only, in MS Word format.&nbsp; Copyright for the report, model content, and spreadsheets and all contents therein will lie with the Client.</li></ol></li><li><strong>RESOURCES REQUIRED FOR THE STUDY</strong><ol><li>The assignment is intended to be undertaken by a very experienced and high-quality firm (or a consortia) of consulting engineers, transport planners and PPP experts, familiar with the transport sector internationally, and with considerable experience of the production of national transport strategies in developing countries. Experience and knowledge of transport and logistics issues in in the IWT sector in the South Asia Region would be an advantage.</li><li>The Consultant should propose an appropriate team composition for the study, but it is likely to require a mix of international and local Consultants with substantial international and developing country experience (South Asian Region is an advantage) in a wide range of transport sector studies, and advanced multi-disciplinary skills in a range of areas. The team should comprise the following:</li></ol></li></ol><table border=\"1\" cellspacing=\"0\" style=\"width:570px\"><thead><tr><td style=\"background-color:#8bb4de; height:12.25pt; width:103.5pt\"><p><strong>Title</strong></p></td><td style=\"background-color:#8bb4de; height:12.25pt; width:4.5in\"><p><strong>Qualifications/Experience</strong></p></td></tr><tr><td style=\"height:48.25pt; width:103.5pt\"><p><strong>Team Leader</strong></p></td><td style=\"height:48.25pt; vertical-align:top; width:4.5in\"><ul><li>Master&rsquo;s degree in Transport Planning/Transport Engineering</li><li>Minimum 15 years&rsquo; experience in management consultancy operations, delivery and oversight, with broad knowledge of transport issue and specialist knowledge of waterways transport</li></ul></td></tr><tr><td style=\"width:103.5pt\"><p><strong>Transport Economist</strong></p></td><td style=\"vertical-align:top; width:4.5in\"><ul><li>Master&rsquo;s degree in Economics, Business Administration or equivalent</li><li>Minimum 10 years&rsquo; experience in relevant management consultancy assignments in demand modeling, econometric modeling, integrated transportation and land use models, transport demand analysis, vehicle operating costs, total transportation costs and economic evaluation. Experience on project benefit evaluation and monitoring is also important.</li></ul></td></tr><tr><td style=\"width:103.5pt\"><p><strong>Structural Engineer</strong></p></td><td style=\"vertical-align:top; width:4.5in\"><ul><li>Master&rsquo;s degree in Structural Engineering with Graduation in Civil Engineering.</li><li>Minimum 10 years&rsquo; experience in structural engineering, design and supervision of construction of buildings, ports, terminal structures with experience of executing 2 works of similar nature and complexity.</li></ul></td></tr><tr><td style=\"width:103.5pt\"><p><strong>Naval Architect</strong></p></td><td style=\"vertical-align:top; width:4.5in\"><ul><li>Graduate in Naval Architecture</li><li>Minimum 8 years&rsquo; experience in design of similar infrastructure / ports / terminals as project planner/designer with experience of executing 2 works of similar nature and complexity.</li></ul></td></tr><tr><td style=\"height:35.65pt; width:103.5pt\"><p><strong>Terminal Planner</strong></p></td><td style=\"height:35.65pt; vertical-align:top; width:4.5in\"><ul><li>Post graduate Civil Engineering/Architecture degree</li><li>An expert with minimum of 10 years of experience in river port terminal planning and design with good knowledge of national and international best practices</li></ul></td></tr><tr><td style=\"width:103.5pt\"><p><strong>PPP/ Private Finance Specialist</strong></p></td><td style=\"vertical-align:top; width:4.5in\"><ul><li>MBA (Finance)/CA/Company Secretary</li><li>Minimum 10 years&rsquo; experience in relevant management consultancy assignments with an experience of executing 2 works of similar nature and complexity</li></ul></td></tr><tr><td style=\"width:103.5pt\"><p><strong>Port/Waterways Specialist</strong></p></td><td style=\"vertical-align:top; width:4.5in\"><ul><li>Master&rsquo;s degree or equivalent in IWT Engineering/specialization in Transportation and Logistics</li><li>Minimum 10 years&rsquo; experience in development projects in Inland water transport sector and proven knowledge of IWT sector policy administration, industry regulations and IWT operations.</li></ul></td></tr><tr><td style=\"width:103.5pt\"><p><strong>Urban Planning Specialist</strong></p></td><td style=\"vertical-align:top; width:4.5in\"><ul><li>Master&rsquo;s degree or equivalent in Urban Planning/specialization in Physical Planning</li><li>Minimum 8 years&rsquo; experience in development of urban and/or regional plans and proven knowledge of urban development policy administration, transport and waterfront development.</li></ul></td></tr><tr><td style=\"width:103.5pt\"><p><strong>Environmental specialist</strong></p></td><td style=\"vertical-align:top; width:4.5in\"><ul><li>Master&rsquo;s degree or equivalent in Environmental Sciences and/or Environmental Management</li><li>Minimum 8 years&rsquo; experience in conducting Environmental Impact Assessment of projects in the IWT sector and knowledge of national and World Bank environmental policies, regulations and standards that may apply to IWT investments, as well as environmental sustainability and efficiency good practices for the IWT sector.</li></ul></td></tr><tr><td style=\"width:103.5pt\"><p><strong>Social Development specialist</strong></p></td><td style=\"vertical-align:top; width:4.5in\"><ul><li>Master&rsquo;s degree or equivalent in appropriate social discipline (Sociology, Anthropology, Social Work etc.)</li><li>Minimum 8 years&rsquo; experience in Social Impact Assessment of projects in the IWT sector and knowledge of national and World Bank social policies, regulations and standards that may apply to IWT investments, as well as social sustainability good practices for the IWT sector.</li></ul></td></tr><tr><td style=\"width:103.5pt\"><p><strong>Procurement Specialist</strong></p></td><td style=\"vertical-align:top; width:4.5in\"><ul><li>Engineering/commerce graduate (preferably with postgraduate degree/diploma)</li><li>Minimum 10 years of experience in procurement of goods, works and consultancy services. Must have direct experience of applying the World Bank&rsquo;s or other donor Procurement policies and guidelines and be able to reference examples of such experience.</li></ul></td></tr></thead></table><p>&nbsp;</p><ol><li><ol><li>The team should also have access to specialists with skills in: (a) gender/social specialist; (b) environment (additional as required); and (c) stakeholder engagement.</li><li><strong>The </strong><strong>Obligations of the Consultant.</strong> The Consultant shall make his own arrangements for all living accommodation, transportation, personal equipment such as computer or lap top and stationery. The nominated Team Leader will be expected to spend the majority of the assignment on location in Kolkata. All reports, minutes of meetings etc. shall be drafted by the Consultant. Circulation thereof shall be done by the WBTIDC.</li><li><strong>The </strong><strong>Obligations of the </strong><strong>WBTIDC</strong>: The WBTIDC will make available to the Consultant all relevant reports and data in its possession and/or collected from agencies (if relevant), but the Consultant shall be fully responsible for the interpretation and use of the material in question as well as for the conversion of available data into a form that can be used in the system he sets up. The WBTIDC will provide an office for use by the Consultant for his assignment, as necessary. The WBTIDC will liaise as necessary with other government offices/authorities as required in order to facilitate the Consultant&#39;s work.</li><li><strong>The Management of the Study</strong>: The primary point of contact for the Consultant will be Project Director WBSTC who will represent the project manager within the WBTIDC. He will form part of a steering committee to be established within WBTIDC, comprising representation from relevant Ministries, other relevant local agencies, and suitable public and private stakeholders. The Consultant will be expected to present the content of the monthly reports to the steering committee.</li></ol></li></ol><p>&nbsp;</p><p>&nbsp;</p><p><strong>Annex A: Map depicting KMA&rsquo;s identified passenger ferry Landing points on the Hooghly</strong></p><p>&nbsp;</p><p>&nbsp;</p><p><strong>Annex B: List of all ferry Ghats / landing points within the project Area</strong></p><p>The table below provides preliminary list of potential projects. The list can be revised and/or expanded based on the studies conducted under this TOR.</p><table border=\"1\" cellspacing=\"0\" style=\"width:660px\"><tbody><tr><td style=\"background-color:#d9d9d9; height:67.5pt; width:27.6pt\">&nbsp;</td><td style=\"background-color:#d9d9d9; height:67.5pt; width:83.55pt\"><p>Name</p></td><td style=\"background-color:#d9d9d9; height:67.5pt; width:65.8pt\"><p>Status</p></td><td style=\"background-color:#d9d9d9; height:67.5pt; width:79.3pt\"><p>Jetties</p></td><td style=\"background-color:#d9d9d9; height:67.5pt; width:90.8pt\"><p>No. of Passengers Both Ways (Approximate value)</p></td><td style=\"background-color:#d9d9d9; height:67.5pt; width:129.7pt\"><p>Ownership of available land around the jetties</p></td><td style=\"background-color:#d9d9d9; height:67.5pt; width:.25in\"><p>&nbsp;</p></td></tr><tr><td colspan=\"7\" style=\"background-color:#ddd9c4; height:21.1pt; width:494.75pt\"><p>&nbsp;</p><p><strong>Jetties surveyed &ndash; potential investments on water-side to improve capacity</strong>&nbsp;&nbsp;</p></td></tr><tr><td style=\"height:34.6pt; vertical-align:top; width:27.6pt\"><p>1</p></td><td style=\"height:34.6pt; vertical-align:top; width:83.55pt\"><p>Chandpal Ghat</p></td><td style=\"height:34.6pt; vertical-align:top; width:65.8pt\"><p>Operational</p></td><td style=\"height:34.6pt; vertical-align:top; width:79.3pt\"><p>Chandpal -I &amp; II</p></td><td style=\"height:34.6pt; vertical-align:top; width:90.8pt\"><p>10,000</p></td><td style=\"height:34.6pt; vertical-align:top; width:129.7pt\"><p>Kolkata Port Trust</p></td><td style=\"height:34.6pt; vertical-align:top; width:.25in\"><p>&nbsp;</p></td></tr><tr><td style=\"height:49.0pt; vertical-align:top; width:27.6pt\"><p>2</p></td><td style=\"height:49.0pt; vertical-align:top; width:83.55pt\"><p>Howrah Station Ferry Ghat</p></td><td style=\"height:49.0pt; vertical-align:top; width:65.8pt\"><p>Operational</p></td><td style=\"height:49.0pt; vertical-align:top; width:79.3pt\"><p>Howrah Jetties- III &amp; IV</p></td><td style=\"height:49.0pt; vertical-align:top; width:90.8pt\"><p>27,500</p></td><td style=\"height:49.0pt; vertical-align:top; width:129.7pt\"><p>Kolkata Port Trust</p></td><td style=\"height:49.0pt; vertical-align:top; width:.25in\"><p>&nbsp;</p></td></tr><tr><td style=\"height:60.0pt; vertical-align:top; width:27.6pt\"><p>3</p></td><td style=\"height:60.0pt; vertical-align:top; width:83.55pt\"><p>Armenian Ghat</p></td><td style=\"height:60.0pt; vertical-align:top; width:65.8pt\"><p>Operational</p></td><td style=\"height:60.0pt; vertical-align:top; width:79.3pt\"><p>Armenian</p></td><td style=\"height:60.0pt; vertical-align:top; width:90.8pt\"><p>6000</p></td><td style=\"height:60.0pt; vertical-align:top; width:129.7pt\"><p>Kolkata Port Trust</p></td><td style=\"height:60.0pt; vertical-align:top; width:.25in\"><p>&nbsp;</p></td></tr><tr><td style=\"height:30.0pt; vertical-align:top; width:27.6pt\"><p>4</p></td><td style=\"height:30.0pt; vertical-align:top; width:83.55pt\"><p>Jagannath Ghat</p></td><td style=\"height:30.0pt; vertical-align:top; width:65.8pt\"><p>Non-operational</p></td><td style=\"height:30.0pt; vertical-align:top; width:79.3pt\"><p>New Construction</p></td><td style=\"height:30.0pt; vertical-align:top; width:90.8pt\"><p>&nbsp;</p></td><td style=\"height:30.0pt; vertical-align:top; width:129.7pt\"><p>Kolkata Port Trust</p></td><td style=\"height:30.0pt; vertical-align:top; width:.25in\"><p>&nbsp;</p></td></tr><tr><td style=\"height:25.6pt; vertical-align:top; width:27.6pt\"><p>5</p></td><td style=\"height:25.6pt; vertical-align:top; width:83.55pt\"><p>Sovabazar Ghat</p></td><td style=\"height:25.6pt; vertical-align:top; width:65.8pt\"><p>Operational</p></td><td style=\"height:25.6pt; vertical-align:top; width:79.3pt\"><p>Sovabazar Jetty</p></td><td style=\"height:25.6pt; vertical-align:top; width:90.8pt\"><p>500</p></td><td style=\"height:25.6pt; vertical-align:top; width:129.7pt\"><p>Kolkata Port Trust</p></td><td style=\"height:25.6pt; vertical-align:top; width:.25in\"><p>&nbsp;</p></td></tr><tr><td style=\"height:34.15pt; vertical-align:top; width:27.6pt\"><p>6</p></td><td style=\"height:34.15pt; vertical-align:top; width:83.55pt\"><p>Ahiritola Ghat</p></td><td style=\"height:34.15pt; vertical-align:top; width:65.8pt\"><p>Operational</p></td><td style=\"height:34.15pt; vertical-align:top; width:79.3pt\"><p>Ahiritola Jetty</p></td><td style=\"height:34.15pt; vertical-align:top; width:90.8pt\"><p>20,600</p></td><td style=\"height:34.15pt; vertical-align:top; width:129.7pt\"><p>Kolkata Port Trust</p></td><td style=\"height:34.15pt; vertical-align:top; width:.25in\"><p>&nbsp;</p></td></tr><tr><td style=\"height:1.25in; vertical-align:top; width:27.6pt\"><p>7</p></td><td style=\"height:1.25in; vertical-align:top; width:83.55pt\"><p>Konnagar Panihati Service</p></td><td style=\"height:1.25in; vertical-align:top; width:65.8pt\"><p>Operational</p></td><td style=\"height:1.25in; vertical-align:top; width:79.3pt\"><p>Konnagar &amp; Panihati Jetty</p></td><td style=\"height:1.25in; vertical-align:top; width:90.8pt\"><p>5,000</p></td><td style=\"height:1.25in; vertical-align:top; width:129.7pt\"><p>Konnagar Municipality on the Konnagar Side.<br />The other side is under Panihati Municipality</p></td><td style=\"height:1.25in; vertical-align:top; width:.25in\"><p>&nbsp;</p></td></tr><tr><td style=\"height:105.0pt; vertical-align:top; width:27.6pt\"><p>8</p></td><td style=\"height:105.0pt; vertical-align:top; width:83.55pt\"><p>Chinsurah Naihati Service</p></td><td style=\"height:105.0pt; vertical-align:top; width:65.8pt\"><p>Operational</p></td><td style=\"height:105.0pt; vertical-align:top; width:79.3pt\"><p>Chinsurah &amp; Naihati Jetty</p></td><td style=\"height:105.0pt; vertical-align:top; width:90.8pt\"><p>11,000</p></td><td style=\"height:105.0pt; vertical-align:top; width:129.7pt\"><p>Land on the Chinsurah side is uder Port Trust.<br />Land on the Naihati side is under Naihati Municipality.</p></td><td style=\"height:105.0pt; vertical-align:top; width:.25in\"><p>&nbsp;</p></td></tr><tr><td style=\"height:63.3pt; vertical-align:top; width:27.6pt\"><p>9</p></td><td style=\"height:63.3pt; vertical-align:top; width:83.55pt\"><p>Sheoraphuli Barrackpore Service</p></td><td style=\"height:63.3pt; vertical-align:top; width:65.8pt\"><p>Operational</p></td><td style=\"height:63.3pt; vertical-align:top; width:79.3pt\"><p>Sheoraphuly jetty &amp; Barrackpore Jetty</p></td><td style=\"height:63.3pt; vertical-align:top; width:90.8pt\"><p>8,500</p></td><td style=\"height:63.3pt; vertical-align:top; width:129.7pt\"><p>Baidyabati Municapality on the Sheoraphuli side.<br />Barrackpore Municipality on the Barrackpore side.</p></td><td style=\"height:63.3pt; vertical-align:top; width:.25in\"><p>&nbsp;</p></td></tr><tr><td style=\"height:30.0pt; vertical-align:top; width:27.6pt\"><p>10</p></td><td style=\"height:30.0pt; vertical-align:top; width:83.55pt\"><p>Shalimar Ghat</p></td><td style=\"height:30.0pt; vertical-align:top; width:65.8pt\"><p>Non-operational</p></td><td style=\"height:30.0pt; vertical-align:top; width:79.3pt\"><p>&nbsp;</p></td><td style=\"height:30.0pt; vertical-align:top; width:90.8pt\"><p>&nbsp;</p></td><td style=\"height:30.0pt; vertical-align:top; width:129.7pt\"><p>Railway Land</p></td><td style=\"height:30.0pt; vertical-align:top; width:.25in\"><p>&nbsp;</p></td></tr><tr><td style=\"height:45.0pt; vertical-align:top; width:27.6pt\"><p>11</p></td><td style=\"height:45.0pt; vertical-align:top; width:83.55pt\"><p>Bally Ghat</p></td><td style=\"height:45.0pt; vertical-align:top; width:65.8pt\"><p>Non-operational</p></td><td style=\"height:45.0pt; vertical-align:top; width:79.3pt\"><p>New Construction</p></td><td style=\"height:45.0pt; vertical-align:top; width:90.8pt\"><p>&nbsp;</p></td><td style=\"height:45.0pt; vertical-align:top; width:129.7pt\"><p>Bally Municipality</p></td><td style=\"height:45.0pt; vertical-align:top; width:.25in\"><p>&nbsp;</p></td></tr><tr><td style=\"height:21.4pt; vertical-align:top; width:27.6pt\"><p>12</p></td><td style=\"height:21.4pt; vertical-align:top; width:83.55pt\"><p>Shibpur Ghat</p></td><td style=\"height:21.4pt; vertical-align:top; width:65.8pt\"><p>Operational</p></td><td style=\"height:21.4pt; vertical-align:top; width:79.3pt\"><p>Shibpur Jetty</p></td><td style=\"height:21.4pt; vertical-align:top; width:90.8pt\"><p>3,250</p></td><td style=\"height:21.4pt; vertical-align:top; width:129.7pt\"><p>Kolkata Port Trust</p></td><td style=\"height:21.4pt; vertical-align:top; width:.25in\"><p>&nbsp;</p></td></tr><tr><td style=\"height:15.0pt; vertical-align:top; width:27.6pt\"><p>13</p></td><td style=\"height:15.0pt; vertical-align:top; width:83.55pt\"><p>Halisahar Jetty</p></td><td style=\"height:15.0pt; vertical-align:top; width:65.8pt\"><p>Operational</p></td><td style=\"height:15.0pt; vertical-align:top; width:79.3pt\"><p>Halishahar Jetty</p></td><td style=\"height:15.0pt; vertical-align:top; width:90.8pt\"><p>1,650</p></td><td style=\"height:15.0pt; vertical-align:top; width:129.7pt\"><p>SDLLRO</p></td><td style=\"height:15.0pt; vertical-align:top; width:.25in\"><p>&nbsp;</p></td></tr><tr><td style=\"height:15.0pt; vertical-align:top; width:27.6pt\"><p>14</p></td><td style=\"height:15.0pt; vertical-align:top; width:83.55pt\"><p>Bansberia Jetty</p></td><td style=\"height:15.0pt; vertical-align:top; width:65.8pt\"><p>Operational</p></td><td style=\"height:15.0pt; vertical-align:top; width:79.3pt\"><p>Bansberia Jetty</p></td><td style=\"height:15.0pt; vertical-align:top; width:90.8pt\"><p>1,470</p></td><td style=\"height:15.0pt; vertical-align:top; width:129.7pt\"><p>Zilla Parishad</p></td><td style=\"height:15.0pt; vertical-align:top; width:.25in\"><p>&nbsp;</p></td></tr><tr><td style=\"height:15.0pt; vertical-align:top; width:27.6pt\"><p>15</p></td><td style=\"height:15.0pt; vertical-align:top; width:83.55pt\"><p>Rashmoni Ferry</p></td><td style=\"height:15.0pt; vertical-align:top; width:65.8pt\"><p>Operational</p></td><td style=\"height:15.0pt; vertical-align:top; width:79.3pt\"><p>Rashmoni Ferry</p></td><td style=\"height:15.0pt; vertical-align:top; width:90.8pt\"><p>508</p></td><td style=\"height:15.0pt; vertical-align:top; width:129.7pt\"><p>Municipality</p></td><td style=\"height:15.0pt; vertical-align:top; width:.25in\"><p>&nbsp;</p></td></tr><tr><td style=\"height:15.0pt; vertical-align:top; width:27.6pt\"><p>16</p></td><td style=\"height:15.0pt; vertical-align:top; width:83.55pt\"><p>Titagarh &ndash;Ballavpara ferry</p></td><td style=\"height:15.0pt; vertical-align:top; width:65.8pt\"><p>Operational</p></td><td style=\"height:15.0pt; vertical-align:top; width:79.3pt\"><p>Titagarh ferry</p></td><td style=\"height:15.0pt; vertical-align:top; width:90.8pt\"><p>2500</p></td><td style=\"height:15.0pt; vertical-align:top; width:129.7pt\"><p>municipality</p></td><td style=\"height:15.0pt; vertical-align:top; width:.25in\"><p>&nbsp;</p></td></tr><tr><td style=\"height:15.0pt; vertical-align:top; width:27.6pt\"><p>17</p></td><td style=\"height:15.0pt; vertical-align:top; width:83.55pt\"><p>Dhobighat Ferry</p></td><td style=\"height:15.0pt; vertical-align:top; width:65.8pt\"><p>Operational</p></td><td style=\"height:15.0pt; vertical-align:top; width:79.3pt\"><p>Dhobighat Ferry</p></td><td style=\"height:15.0pt; vertical-align:top; width:90.8pt\"><p>11000</p></td><td style=\"height:15.0pt; vertical-align:top; width:129.7pt\"><p>municipality</p></td><td style=\"height:15.0pt; vertical-align:top; width:.25in\"><p>&nbsp;</p></td></tr><tr><td style=\"height:15.0pt; vertical-align:top; width:27.6pt\"><p>18</p></td><td style=\"height:15.0pt; vertical-align:top; width:83.55pt\"><p>Manirampur Ghat</p></td><td style=\"height:15.0pt; vertical-align:top; width:65.8pt\"><p>Operational</p></td><td style=\"height:15.0pt; vertical-align:top; width:79.3pt\"><p>Manirampur Ghat</p></td><td style=\"height:15.0pt; vertical-align:top; width:90.8pt\"><p>6100</p></td><td style=\"height:15.0pt; vertical-align:top; width:129.7pt\"><p>municipality</p></td><td style=\"height:15.0pt; vertical-align:top; width:.25in\"><p>&nbsp;</p></td></tr><tr><td style=\"height:15.0pt; vertical-align:top; width:27.6pt\"><p>19</p></td><td style=\"height:15.0pt; vertical-align:top; width:83.55pt\"><p>Fulleswar Ferry</p></td><td style=\"height:15.0pt; vertical-align:top; width:65.8pt\"><p>Operational</p></td><td style=\"height:15.0pt; vertical-align:top; width:79.3pt\"><p>Fulleswar Ferry</p></td><td style=\"height:15.0pt; vertical-align:top; width:90.8pt\"><p>850</p></td><td style=\"height:15.0pt; vertical-align:top; width:129.7pt\"><p>Zilla Parishad</p></td><td style=\"height:15.0pt; vertical-align:top; width:.25in\"><p>&nbsp;</p></td></tr><tr><td style=\"height:15.0pt; vertical-align:top; width:27.6pt\"><p>20</p></td><td style=\"height:15.0pt; vertical-align:top; width:83.55pt\"><p>Gourhati Ferry</p></td><td style=\"height:15.0pt; vertical-align:top; width:65.8pt\"><p>Operational</p></td><td style=\"height:15.0pt; vertical-align:top; width:79.3pt\"><p>Gourhati Ferry</p></td><td style=\"height:15.0pt; vertical-align:top; width:90.8pt\"><p>615</p></td><td style=\"height:15.0pt; vertical-align:top; width:129.7pt\"><p>municipality</p></td><td style=\"height:15.0pt; vertical-align:top; width:.25in\"><p>&nbsp;</p></td></tr><tr><td style=\"height:15.0pt; vertical-align:top; width:27.6pt\"><p>21</p></td><td style=\"height:15.0pt; vertical-align:top; width:83.55pt\"><p>Debitala Ferry</p></td><td style=\"height:15.0pt; vertical-align:top; width:65.8pt\"><p>Operational</p></td><td style=\"height:15.0pt; vertical-align:top; width:79.3pt\"><p>Debitala Ferry</p></td><td style=\"height:15.0pt; vertical-align:top; width:90.8pt\"><p>950</p></td><td style=\"height:15.0pt; vertical-align:top; width:129.7pt\"><p>municipality</p></td><td style=\"height:15.0pt; vertical-align:top; width:.25in\"><p>&nbsp;</p></td></tr><tr><td style=\"height:15.0pt; vertical-align:top; width:27.6pt\"><p>22</p></td><td style=\"height:15.0pt; vertical-align:top; width:83.55pt\"><p>Noorpur Ferry</p></td><td style=\"height:15.0pt; vertical-align:top; width:65.8pt\"><p>Operational</p></td><td style=\"height:15.0pt; vertical-align:top; width:79.3pt\"><p>Noorpur Ferry</p></td><td style=\"height:15.0pt; vertical-align:top; width:90.8pt\"><p>870</p></td><td style=\"height:15.0pt; vertical-align:top; width:129.7pt\"><p>Zilla Parishad</p></td><td style=\"height:15.0pt; vertical-align:top; width:.25in\"><p>&nbsp;</p></td></tr><tr><td style=\"height:15.0pt; vertical-align:top; width:27.6pt\"><p>23</p></td><td style=\"height:15.0pt; vertical-align:top; width:83.55pt\"><p>Donipur-Gadiara Ferry</p></td><td style=\"height:15.0pt; vertical-align:top; width:65.8pt\"><p>Operational</p></td><td style=\"height:15.0pt; vertical-align:top; width:79.3pt\"><p>Donipur-Gadiara Ferry</p></td><td style=\"height:15.0pt; vertical-align:top; width:90.8pt\"><p>900</p></td><td style=\"height:15.0pt; vertical-align:top; width:129.7pt\"><p>Zilla Parishad</p></td><td style=\"height:15.0pt; vertical-align:top; width:.25in\"><p>&nbsp;</p></td></tr><tr><td style=\"height:15.0pt; vertical-align:top; width:27.6pt\"><p>24</p></td><td style=\"height:15.0pt; vertical-align:top; width:83.55pt\"><p>Panchpara-Rajahat Ferry</p></td><td style=\"height:15.0pt; vertical-align:top; width:65.8pt\"><p>Operational</p></td><td style=\"height:15.0pt; vertical-align:top; width:79.3pt\"><p>Panchpara-Rajahat Ferry</p></td><td style=\"height:15.0pt; vertical-align:top; width:90.8pt\"><p>800</p></td><td style=\"height:15.0pt; vertical-align:top; width:129.7pt\"><p>Zilla Parishad</p></td><td style=\"height:15.0pt; vertical-align:top; width:.25in\"><p>&nbsp;</p></td></tr><tr><td style=\"height:15.0pt; vertical-align:top; width:27.6pt\"><p>25</p></td><td style=\"height:15.0pt; vertical-align:top; width:83.55pt\"><p>Podra-Panchpara- Sankrail Ferry</p></td><td style=\"height:15.0pt; vertical-align:top; width:65.8pt\"><p>Operational</p></td><td style=\"height:15.0pt; vertical-align:top; width:79.3pt\"><p>Podra-Panchpara- Sankrail Ferry</p></td><td style=\"height:15.0pt; vertical-align:top; width:90.8pt\"><p>950</p></td><td style=\"height:15.0pt; vertical-align:top; width:129.7pt\"><p>Zilla Parishad</p></td><td style=\"height:15.0pt; vertical-align:top; width:.25in\"><p>&nbsp;</p></td></tr><tr><td colspan=\"7\" style=\"background-color:#ddd9c4; height:15.0pt; width:494.75pt\"><p>&nbsp;</p><p><strong>Renovation Of Jetties</strong></p></td></tr><tr><td style=\"height:15.0pt; vertical-align:top; width:27.6pt\"><p>26</p></td><td style=\"height:15.0pt; vertical-align:top; width:83.55pt\"><p>Outram Jetty</p></td><td style=\"height:15.0pt; vertical-align:top; width:65.8pt\"><p>Operational</p></td><td style=\"height:15.0pt; vertical-align:top; width:79.3pt\"><p>Outram Jetty</p></td><td style=\"height:15.0pt; vertical-align:bottom; width:90.8pt\"><p>&nbsp;river safety operation</p></td><td style=\"height:15.0pt; vertical-align:bottom; width:129.7pt\"><p>&nbsp;Kolkata police river traffic</p></td><td style=\"height:15.0pt; vertical-align:bottom; width:.25in\"><p>&nbsp;</p></td></tr><tr><td style=\"height:18.75pt; vertical-align:top; width:27.6pt\"><p>27</p></td><td style=\"height:18.75pt; vertical-align:top; width:83.55pt\"><p>Howrah (WBTC) Jetty</p></td><td style=\"height:18.75pt; vertical-align:top; width:65.8pt\"><p>Operational</p></td><td style=\"height:18.75pt; vertical-align:top; width:79.3pt\"><p>Howrah WBTC Jetty</p></td><td style=\"height:18.75pt; vertical-align:top; width:90.8pt\"><p>12,360</p></td><td style=\"height:18.75pt; vertical-align:bottom; width:129.7pt\"><p>&nbsp;WBTIDCL</p></td><td style=\"height:18.75pt; vertical-align:top; width:.25in\"><p>&nbsp;</p></td></tr><tr><td style=\"height:15.0pt; vertical-align:top; width:27.6pt\"><p>&nbsp;28</p></td><td style=\"height:15.0pt; vertical-align:top; width:83.55pt\"><p>Khardah Jetty</p></td><td style=\"height:15.0pt; vertical-align:top; width:65.8pt\"><p>&nbsp;Operational</p></td><td style=\"height:15.0pt; vertical-align:top; width:79.3pt\"><p>&nbsp;Khardah Jetty</p></td><td style=\"height:15.0pt; vertical-align:bottom; width:90.8pt\"><p>&nbsp;4050</p></td><td style=\"height:15.0pt; vertical-align:bottom; width:129.7pt\"><p>&nbsp;municipality</p></td><td style=\"height:15.0pt; vertical-align:bottom; width:.25in\"><p>&nbsp;</p></td></tr></tbody></table><p>&nbsp;</p><p>&nbsp;</p><p><strong>Annex C: Categories of Potential Investments</strong></p><p>&nbsp;</p><p>Investments under the framework are located within the Project area along the Hooghly river in the following municipalities: Kolkata, Howrah, Hooghly, and other municipalities within the study area. Within each municipality, specific subprojects will be selected, designed and constructed through the fund available under the World Bank loan. The selected subprojects should be in line with the sector vision and allow priority investments identified as part of such vision to be considered for the remaining investments. These might include, but not limited to:</p><ol><li>Design and construction of priority terminals at busy crossings, urban, and rural areas. Number and locations of the terminals will be identified based on the various planned planning exercises, but they will be within the Kolkata Metropolitan Area.</li><li>Construction of new jetties and ancillary facilities for both freight and passengers</li><li>Upgrade/rebuild existing passenger jetties where required</li><li>Standard designs for modular and scalable infrastructure that can be adapted for other urban and rural ferry terminals (Ghats)</li><li>Ancillary infrastructure such as road access, pedestrian access to passenger jetties and terminals, infrastructure within the area of selected Ghats and jetties, terminal buildings, and other amenities for the physically challenged, women, children, old, and infirm</li><li>Enhancing the maintenance workshops operated by WBSTC which might include investments in the physical structure of workshops and strengthening the operational capacity&nbsp;</li><li>Two roll on-roll off (Ro-Ro) Terminals in the Kolkata Metropolitan Area and the needed infrastructure within the selected areas. Infrastructure may include berthing and mooring structures and equipment, vehicle marshalling areas, on-off loading areas, linkspans and passenger boarding bridges, storage sites, and terminal buildings, including customs and border control facilities</li><li>Implementation of Institutional Strengthening and Business Planning study recommendations including:<ol><li>Roadmaps for Organization Strengthening, Fiscal Strengthening, Transportation Planning Strengthening, Institutional Strengthening of Inland Water Operations</li><li>Transport Department IT Modernization, scaling up GIS Asset Management System</li><li>Support training and exposure visits to build capacity</li><li>Establishing and strengthening state-level Apex Planning Body for Logistics, Transport and Spatial planning</li><li>Strengthening Regional Research Institute established by Transport Department into a Regional Centre of Excellence</li><li>Support establishment and implementation of comprehensive Inland Water Transportation Safety Framework</li><li>Establishing and strengthening State River Police for IWT Enforcement activities</li><li>Scaling up River Information System for state Inland Water Transport</li><li>Environmental and social management capacity building</li></ol></li><li>Additional studies based on the findings of the technical studies and environmental and social studies will be considered</li><li>One Multimodal Logistics Hub on the western bank of the Hooghly River in the Project area, which will play a critical role in reducing congestion and improving freight flow. The hub is a freight-handling facility with various modes of transport access, warehouse and storage space, and facilities for material handling. This hub will be supported by transport and non-transport investments that generate local development opportunities and enhance multi-modality.</li></ol><p>&nbsp;</p><p>&nbsp;</p><ul><li>Criteria should be developed under this consultancy to guide the selection process. The criteria will ensure that the infrastructure improvements / designs will adopt a &lsquo;working with nature&rsquo; approach in which Project objectives are satisfied in a way that prioritizes the natural ecosystem (e.g. limit dredging, utilize portable / modular infrastructure design adaptation for landing stations to enhance climate change resiliency, low draft vessel designs, etc.). The developments would offer opportunities for ecotourism development, rejuvenating the river waterfront and integrating quality ferry terminals into Kolkata&rsquo;s urban fabric.</li></ul><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p><strong>Annex D: List of studies and available data</strong></p><table align=\"left\" border=\"1\" cellspacing=\"0\" style=\"width:708.5pt\"><tbody><tr><td style=\"vertical-align:top; width:22.8pt\"><p>&nbsp;</p></td><td style=\"vertical-align:top; width:211.95pt\"><p><strong>Report </strong></p></td><td style=\"vertical-align:top; width:127.4pt\"><p><strong>Author</strong></p></td><td style=\"vertical-align:top; width:125.65pt\"><p><strong>Date of publication</strong></p></td><td style=\"vertical-align:top; width:220.7pt\"><p><strong>Link</strong></p></td></tr><tr><td style=\"vertical-align:top; width:22.8pt\"><p>1</p></td><td style=\"vertical-align:top; width:211.95pt\"><p>Jaladhara &ndash; A State Scheme on Inland Waterways</p></td><td style=\"vertical-align:top; width:127.4pt\"><p>West Bengal Transport Department</p></td><td style=\"vertical-align:top; width:125.65pt\"><p>June 27, 2017</p></td><td style=\"vertical-align:top; width:220.7pt\"><p>N/A</p></td></tr><tr><td style=\"vertical-align:top; width:22.8pt\"><p>2</p></td><td style=\"vertical-align:top; width:211.95pt\"><p>Report on Development of Waterways from 2011-18</p></td><td style=\"vertical-align:top; width:127.4pt\"><p>TP&amp;TE, WB Transport Department</p></td><td style=\"vertical-align:top; width:125.65pt\"><p>November 3, 2018</p></td><td style=\"vertical-align:top; width:220.7pt\"><p>N/A</p></td></tr><tr><td style=\"vertical-align:top; width:22.8pt\"><p>3</p></td><td style=\"vertical-align:top; width:211.95pt\"><p>A Study to develop model RORO &ndash; Infrastructure in West Bengal to Boost Business</p></td><td style=\"vertical-align:top; width:127.4pt\"><p>BCCI, Bengal Chambers of Commerce &amp;Industries</p></td><td style=\"vertical-align:top; width:125.65pt\"><p>July 2018</p></td><td style=\"vertical-align:top; width:220.7pt\"><p>N/A</p></td></tr><tr><td style=\"vertical-align:top; width:22.8pt\"><p>4</p></td><td style=\"vertical-align:top; width:211.95pt\"><p>Proposed Transport Infrastructure Development works during the A/c year 2019-20</p></td><td style=\"vertical-align:top; width:127.4pt\"><p>TP&amp;TE, WB Transport Department</p></td><td style=\"vertical-align:top; width:125.65pt\"><p>N/A</p></td><td style=\"vertical-align:top; width:220.7pt\"><p>N/A</p></td></tr><tr><td style=\"vertical-align:top; width:22.8pt\"><p>5</p></td><td style=\"vertical-align:top; width:211.95pt\"><p>IWAI - DPR for Kaladan Multimodal Transit Transport Project</p></td><td style=\"vertical-align:top; width:127.4pt\"><p>CONCORDIA / Inland Waterways Authority of India</p></td><td style=\"vertical-align:top; width:125.65pt\"><p>N/A</p></td><td style=\"vertical-align:top; width:220.7pt\"><p>N/A</p></td></tr><tr><td style=\"vertical-align:top; width:22.8pt\"><p>6</p></td><td style=\"vertical-align:top; width:211.95pt\"><p>IWAI - Detailed report on Kaladan Project &ndash; Project Description with analysis of positive and negative impact</p></td><td style=\"vertical-align:top; width:127.4pt\"><p>ESSAR Projects India Ltd/ IWAI</p></td><td style=\"vertical-align:top; width:125.65pt\"><p>2013</p></td><td style=\"vertical-align:top; width:220.7pt\"><p>N/A</p></td></tr><tr><td style=\"vertical-align:top; width:22.8pt\"><p>7</p></td><td style=\"vertical-align:top; width:211.95pt\"><p>KoPT - Feasibility study for setting up Riverine Barge Jetty for handling flyash</p></td><td style=\"vertical-align:top; width:127.4pt\"><p>Kolkata Port Trust</p></td><td style=\"vertical-align:top; width:125.65pt\"><p>N/A</p></td><td style=\"vertical-align:top; width:220.7pt\"><p>N/A</p></td></tr><tr><td style=\"vertical-align:top; width:22.8pt\"><p>8</p></td><td style=\"vertical-align:top; width:211.95pt\"><p>KoPT - Feasibility study for Floating Riverine Barge Jetty with connecting road and storage area</p></td><td style=\"vertical-align:top; width:127.4pt\"><p>Kolkata Port Trust</p></td><td style=\"vertical-align:top; width:125.65pt\"><p>N/A</p></td><td style=\"vertical-align:top; width:220.7pt\"><p>N/A</p></td></tr><tr><td style=\"vertical-align:top; width:22.8pt\"><p>10</p></td><td style=\"vertical-align:top; width:211.95pt\"><p>KoPT - Feasibility study and DPR for development of Oil Terminal at Haldia Dock 2 (PPP model)</p></td><td style=\"vertical-align:top; width:127.4pt\"><p>Kolkata Port Trust</p></td><td style=\"vertical-align:top; width:125.65pt\"><p>N/A</p></td><td style=\"vertical-align:top; width:220.7pt\"><p>N/A</p></td></tr><tr><td style=\"vertical-align:top; width:22.8pt\"><p>11</p></td><td style=\"vertical-align:top; width:211.95pt\"><p>KoPT - Feasibility study on development of RORO service from Balagarh, Mongol Island&nbsp;</p></td><td style=\"vertical-align:top; width:127.4pt\"><p>Tata Consultancy Services/ Kolkata Port Trust</p></td><td style=\"vertical-align:top; width:125.65pt\"><p>2019</p></td><td style=\"vertical-align:top; width:220.7pt\"><p>N/A</p></td></tr><tr><td style=\"vertical-align:top; width:22.8pt\"><p>12</p></td><td style=\"vertical-align:top; width:211.95pt\"><p>Consultancy Services for Project Preparatory and Definition Study for Development of Ferry services on NW-1.</p></td><td style=\"vertical-align:top; width:127.4pt\"><p>Inland Waterways Authority of India</p></td><td style=\"vertical-align:top; width:125.65pt\"><p>N/A</p></td><td style=\"vertical-align:top; width:220.7pt\"><p>N/A</p></td></tr><tr><td style=\"vertical-align:top; width:22.8pt\"><p>13</p></td><td style=\"vertical-align:top; width:211.95pt\"><p>Consultant for IWT Sector Development Strategy and Market Development Study for Capacity Augmentation of National Waterway- 1</p></td><td style=\"vertical-align:top; width:127.4pt\"><p>Inland Waterways Authority of India</p></td><td style=\"vertical-align:top; width:125.65pt\"><p>N/A</p></td><td style=\"vertical-align:top; width:220.7pt\"><p>N/A</p></td></tr><tr><td style=\"vertical-align:top; width:22.8pt\"><p>14</p></td><td style=\"vertical-align:top; width:211.95pt\"><p>Asset Management &amp; operational framework development for NW-1</p><p>&nbsp;</p></td><td style=\"vertical-align:top; width:127.4pt\"><p>Inland Waterways Authority of India</p></td><td style=\"vertical-align:top; width:125.65pt\"><p>N/A</p></td><td style=\"vertical-align:top; width:220.7pt\"><p>N/A</p></td></tr><tr><td style=\"vertical-align:top; width:22.8pt\"><p>15</p></td><td style=\"vertical-align:top; width:211.95pt\"><p>Plan and Implementation support for Commercialization of NW-1</p></td><td style=\"vertical-align:top; width:127.4pt\"><p>Inland Waterways Authority of India</p></td><td style=\"vertical-align:top; width:125.65pt\"><p>N/A</p></td><td style=\"vertical-align:top; width:220.7pt\"><p>N/A</p></td></tr><tr><td style=\"vertical-align:top; width:22.8pt\"><p>16</p></td><td style=\"vertical-align:top; width:211.95pt\"><p>WBHDCL:&nbsp; Consultancy Services For Formulation Of Baseline Master Plan For Entire State Highway Network Of West Bengal And Prioritization Studies</p></td><td style=\"vertical-align:top; width:127.4pt\"><p>RITES with Aarvee Associates</p></td><td style=\"vertical-align:top; width:125.65pt\"><p>N/A</p></td><td style=\"vertical-align:top; width:220.7pt\"><p>N/A</p></td></tr><tr><td style=\"vertical-align:top; width:22.8pt\"><p>17</p></td><td style=\"vertical-align:top; width:211.95pt\"><p>Eastern Dedicated Freight Corridor (EDFC)Project feasibility report/ DPR &ndash; Phase IV : Dankuni -&nbsp; Sonnagar &nbsp;(Funding through PPP)</p></td><td style=\"vertical-align:top; width:127.4pt\"><p>DFCCIL/RITES&nbsp;</p><p>IRG SYSTEMS SOUTH ASIA PVT.LTD.</p><p>ABNAKI INFRASTRUCTURE APPLICATIONS &amp;</p><p>INTEGRATED DEVELOPMENT PRIVATE LIMITED</p></td><td style=\"vertical-align:top; width:125.65pt\"><p>N/A</p></td><td style=\"vertical-align:top; width:220.7pt\"><p>PPT Link</p></td></tr><tr><td style=\"vertical-align:top; width:22.8pt\"><p>18</p></td><td style=\"vertical-align:top; width:211.95pt\"><p>Railways plans for Kolkata Metropolitan Area</p></td><td style=\"vertical-align:top; width:127.4pt\"><p>Railways</p></td><td style=\"vertical-align:top; width:125.65pt\"><p>N/A</p></td><td style=\"vertical-align:top; width:220.7pt\"><p>N/A</p></td></tr><tr><td style=\"vertical-align:top; width:22.8pt\"><p>19</p></td><td style=\"vertical-align:top; width:211.95pt\"><p>Draft National Logistics Policy</p></td><td style=\"vertical-align:top; width:127.4pt\"><p>Ministry of Commerce &amp; Industry, India</p></td><td style=\"vertical-align:top; width:125.65pt\"><p>February 5, 2019</p></td><td style=\"vertical-align:top; width:220.7pt\"><p>Document link</p></td></tr><tr><td style=\"vertical-align:top; width:22.8pt\"><p>20</p></td><td style=\"vertical-align:top; width:211.95pt\"><p>Logistics Park Development and Promotion Policy of West Bengal 2018</p></td><td style=\"vertical-align:top; width:127.4pt\"><p>West Bengal Industrial Development Corporation</p></td><td style=\"vertical-align:top; width:125.65pt\"><p>2018</p></td><td style=\"vertical-align:top; width:220.7pt\"><p>Document link</p></td></tr><tr><td style=\"vertical-align:top; width:22.8pt\"><p>21</p></td><td style=\"vertical-align:top; width:211.95pt\"><p>Study on Regional Industrial Development for Howrah, Uluberia and Dankuni regional industrial cluster</p></td><td style=\"vertical-align:top; width:127.4pt\"><p>KPMG/FICCI</p></td><td style=\"vertical-align:top; width:125.65pt\"><p>Study ongoing/2019</p></td><td style=\"vertical-align:top; width:220.7pt\"><p>&nbsp;</p></td></tr><tr><td style=\"vertical-align:top; width:22.8pt\"><p>22</p></td><td style=\"vertical-align:top; width:211.95pt\"><p>Feasibility Study for ICP Petrapole &ndash; Phase I</p></td><td style=\"vertical-align:top; width:127.4pt\"><p>RITES/ Land Port Authority of India</p></td><td style=\"vertical-align:top; width:125.65pt\"><p>N/A</p></td><td style=\"vertical-align:top; width:220.7pt\"><p>&nbsp;</p></td></tr><tr><td style=\"vertical-align:top; width:22.8pt\"><p>23</p></td><td style=\"vertical-align:top; width:211.95pt\"><p>Annual Report 2017-18 of Land Port Authority of India Ltd</p></td><td style=\"vertical-align:top; width:127.4pt\"><p>Land Port Authority of India Ltd</p></td><td style=\"vertical-align:top; width:125.65pt\"><p>2018</p></td><td style=\"vertical-align:top; width:220.7pt\"><p>Report Link</p></td></tr><tr><td style=\"vertical-align:top; width:22.8pt\"><p>24</p></td><td style=\"vertical-align:top; width:211.95pt\"><p>Annual Report 2017-18 of Central Warehousing Corporation Ltd</p></td><td style=\"vertical-align:top; width:127.4pt\"><p>Central Warehousing Corporation Ltd</p></td><td style=\"vertical-align:top; width:125.65pt\"><p>2018</p></td><td style=\"vertical-align:top; width:220.7pt\"><p>Report Link</p></td></tr></tbody></table><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p><strong>Annex E: Draft TOR for&nbsp; IWT of the&nbsp; Institutional Strengthening and Business Planning (ISBP) Study</strong></p><p>&nbsp;</p><ol><li><strong>Background </strong></li></ol><p>River transport has been identified by the Government of India as an under-leveraged component of connectivity. West Bengal stands to benefit from better harnessing such potential and creating a replicable approach for other Indian states. The Transport Department of the Government of West Bengal, with the support of World Bank is implementing a Multisectoral Connectivity and Spatial Development Project &ndash; the West Bengal Transport and Logistics Improvement Project.&nbsp; The project would support catalytic investments to create and nurture the nascent river transport market for freight and passengers, leverage private sector participation and demonstrate the potential of water transport. One of the key outcomes of the project would be to support enhancement of Passenger and Freight Movement, through supporting infrastructure and building institutional capacity. The proposed World Bank project area includes the six most populous districts of Southern West Bengal: Howrah, Hooghly, East Midnapur, South and North 24 Parganas and Kolkata. Government of West Bengal has identified the West Bengal Transport Infrastructure Development Corporation (WBTIDC) as the primary implementing agency for the project.</p><p><strong><em>West Bengal Transport, Logistics and Spatial Development Project (TLSDP)</em></strong></p><p>The West Bengal TLSDP Project Development Objectives are to: (a) strengthen the institutional capacity of state agencies for facilitating logistics (b) enhance strategic guidance and spatial development for investment prioritization; and (c) improve accessibility across the Hooghly River and its banks. The project comprises of the following components and sub-components:</p><ol><li>Strengthening Institutional Capability for Facilitating Logistics<ol><li>Technical Assistance on Institutional Strengthening and Business Planning</li><li>Creation of Logistics Council</li><li>Creation of Vessel Financing Facility (passenger and cargo)<br />&nbsp;</li></ol></li><li>Strategic Guidance for Investment Prioritization and Coordination.<strong>&nbsp; </strong></li></ol><p>2.1 Spatial Development Strategy</p><p>2.2 Comprehensive Mobility Plan</p><p>2.3 Logistics Action Plan</p><p>2.4 Technical Studies<br />&nbsp;</p><ol><li>Capacity Enhancement to Improve Efficient Movement of Freight and Passenger&nbsp;<ol><li>Enhancing Passenger Movement<em>&nbsp; </em></li><li>Multimodal Passenger Terminal Development</li></ol></li></ol><p>3.2 Facilitating Freight Flow<br />3.3 Multimodal Logistics Hub Development<em>&nbsp; </em></p><p>The proposed project is a multisectoral activity and requires close coordination among the Government&rsquo;s Transport, Commerce and Urban Departments. It will be imperative to strengthen the core institutional capacity of these key institutions, who will be the implementing agencies of the project.&nbsp; This will include strengthening the planning process, improving inter-agency decision-making, and supporting the modernization of the current IWT system.&nbsp;&nbsp;</p><p>&nbsp;</p><p><strong><em>West Bengal Inland Water Transport institutional setup and operations</em></strong></p><p>&nbsp;</p><p>The Inland Water Transport (IWT) in West Bengal typically involves three State entities under Transport Department:</p><p>&nbsp;</p><ol><li><strong>Inland Water Transport Directorate</strong><strong>: </strong>IWT Directorate primarily functions as a Statutory Authority towards regulating self-propelled and non-propelled vessels and certifying IWT operators.</li><li><strong>West Bengal Transport Corporation (WBTC):</strong> WBTC undertakes the Planning and Procurement Management of IWT Infrastructure and services. They include &ndash; Survey and identification of Ghats for upgrade; Management of Jetties; Enforcement of IWT Safety; Planning for IWT Infrastructure. Major revenue sources for WBTC are through operating few strategic Ferry Service routes and rental income from ferries leased to Private sector.</li><li><strong>West Bengal Transport Infrastructure Development Corporation Limited (WBTIDCL):</strong><strong> </strong>WBTIDCL was set up in 1997 under Transport Department, GoWB. The company is a fully owned Government company that is controlled and administered by the Transport Department, GoWB. WBTIDCL is involved in execution of certain Inland Water Transport Development Schemes and is empowered to acquire assets already constructed by STUs or Govt or any other statutory authority, for the purpose of improvement or maintenance.</li></ol><p>The State Transport Department&rsquo;s involvement in Inland Water Transport Operations in the state of West Bengal, is mainly aligned to following activities:</p><p>&nbsp;</p><ol><li>Construction and Maintenance of Jetties, Pontoons and other IWT Infrastructure.</li><li>Operating Ferry Services across selected routes.</li><li>Promoting Private Sector participation in IWT.</li></ol><p>&nbsp;</p><p>The main recent initiatives undertaken by Transport Department are given as follows:</p><p>&nbsp;</p><ol><li><strong><em>Jaladhara</em></strong><strong> Scheme</strong>: The objective of this scheme is to financially assist micro-entrepreneurs by supporting the replacement/ conversion of existing semi-mechanized boats/ Bhutbhutis in the state with standardized, safe and properly designed modern wooden/steel vessels, through a subsidy capped at 1 lakh INR. Under the <em>Jaladhara</em> scheme, Boatmen have been specially trained in best practices and are authorized under Inland Vessels Act, 1917.<br />&nbsp;</li><li>A Model Standard Operating Procedure (SOP) has been developed and implemented for mandatory compliance in all Jetties/Ferry-ghats to ensure safety in River Transport operations. A model scheme involving supply of life-jackets, lighting arrangements at Jetties, installation of Public Address System, CCTVs, construction of Jetty gates, toilets etc. is being implemented in 429 Jetties across different districts of West Bengal.<br />&nbsp;</li><li>&nbsp;For the enforcement of Safety in operations, a contractual post called &ldquo;<em>Jalasathi/Supervisor</em>&rdquo; has been introduced, whose prime responsibility is to ensure proper implementation of Model SOP. The <em>Jalasathi </em>engagement has been outsourced to a transparently selected agency, mutually agreed with Finance Department.<br />&nbsp;</li><li>IWT Directorate has been proactive in training private IWT operators in Operations and Safety through METRI, a private Ministry of Shipping (MoS) certified institute. For this purpose, IWT training curriculum has been developed in-house accounting for Bengal&rsquo;s unique riverine and tidal characteristic.<br />&nbsp;</li><li>Infrastructure upgrade works in Jetties are being pursued by WBTC. These works include Floating type Gangway-cum-Pontoon Jetties, concrete Jetty, footbridges, Dry dock repairing/maintenance works etc.&nbsp; The planning starts at ULB level, where the needs are aggregated, and further prioritization is undertaken by a Technical Committee with the Transport Department. Since 2011, total 137 numbers of Safe Jetty Construction works have been initiated, of which 79 works have been completed as of 2018, and 58 Jetties are Work in Progress.[3] Along with these, unsafe/informal jetties in the immediate neighborhood of permanent Jetties are being shut down in a phased manner.<br />&nbsp;</li><li>Safe vessels/ mechanized boats are being introduced in a phased manner as a replacement to unsafe country boats. These vessels are being manufactured in various State TUs. As of 2018, 241 vessel construction have been initiated, of which 71 have been completed and 170 are ongoing.<br />&nbsp;</li><li>A Public toll-free number for WBTC exists to raise grievances.<br />&nbsp;</li><li>Various studies have been undertaken to strengthen and upgrade the Roll on- Roll off (RO-RO) infrastructure in the state and efforts are underway to implement the same.</li></ol><p>Recently in mid-2019, the State Transport Department, through Cabinet decision has also undertaken substantial Organizational restructuring to improve IWT Operations, which include &ndash; (i) Setting up IWT branch within Transport Department, with 63 positions already staffed; (ii) Restructuring of IWT Directorate; (iii) Creation of River Safety and Infrastructure Development Wing under WBTIDCL; (iv) Strengthening the Inland Waterways Wing within WBTC for maintenance and management of IWT Infrastructure; (v) Setting up of Jaladhara Cell within WBTIDC, to enable effective implementation of Jaladhara Scheme.</p><p>&nbsp;</p><p><strong><em>Reforming West Bengal Inland Water Transport sector</em></strong></p><p>&nbsp;</p><p>With the intent to reform the IWT Sector in West Bengal, the project shall undertake a comprehensive study towards developing the Integrated Strategic Development Plan (ISDP) for Inland Water Transport in West Bengal.&nbsp; The primary objective of the ISDP study is to prepare an Integrated Strategic Development Plan (ISDP) for IWT in West Bengal to guide the sustainable development of the State till 2035. This will be further aligned to the Feasibility study for prioritized IWT investments in Kolkata Metropolitan Area being undertaken during the TLSDP project preparation phase. The ISDP Consultant is expected to &ndash; (a) Undertake Demand Assessment&nbsp; of IWT/ ferry traffic covering West Bengal; (b) present a State-wide comprehensive vision for the IWT sector development up to 2035; (c) Undertake Gap analysis of the IWT infrastructure and services in Project; (d) Recommend and prioritize IWT Infrastructure investments; (e) Develop Final IWT Action Plan, IWT Investment Plan for the state outlining all infrastructure and policy actions, Private Sector participation mechanism through time-bound implementation options, responsibilities, and financing options.</p><p>&nbsp;</p><p>Along with developing long term IWT Sector strategy, there is also a need for a comprehensive study focusing on Institutional aspects of IWT. This is intended to be undertaken through a detailed Institutional Strengthening and Business Planning (ISBP) study, that will provide West Bengal Transport Department with cohesive business plan for implementing comprehensive Institutional Strengthening Reforms -&nbsp; including strengthening the planning process, improving inter-agency decision-making, and supporting the modernization of the current Inland Water Transport system. Given the complexity and scale of the Transport Department&rsquo;s functions in the state, it needs to be ensured that the reforms are planned in a mutually agreeable and phased manner that ensures minimum disruption to the ways of business and are aligned to the ongoing reform initiatives of the department. The new IWT units/Departments created need to strengthen itself both institutionally and operationally to enable competitive positioning of inland waterways in West Bengal&rsquo;s transport system and facilitating its seamless integration into the intermodal logistics chain<strong>. </strong></p><p>&nbsp;</p><p>Apart from ISDP, some other parallel studies that are planned to be pursued under the TLSDP project over the next 12 months include &ndash; Comprehensive Mobility Plan, Spatial Development Strategy, and Logistics Master Plan. The Consultant shall coordinate with the various consultants working on these projects. To enable the sharing of knowledge and alignment of goals and objectives, the Consultants would be expected to disseminate their study findings through regular workshops for mutual benefit.</p><p>&nbsp;</p><ol><li><strong>Objective:</strong></li></ol><p>This consulting assignment is intended to provide West Bengal Transport Department with the required assistance to:</p><p>&nbsp;</p><ol><li>PHASE I (12 months) - Assess, identify and develop the scope for sector planning, regulatory and institutional reforms, business planning and capacity enhancement for key agencies operating within the West Bengal IWT sector.</li><li>PHASE II (24 months) - Provide implementation support the Project Management Unit (PMU) by providing Program Management and Secretariat support services.</li></ol><p>&nbsp;</p><ol><li><strong>Scope of Services:</strong></li></ol><p>The scope of work shall include the following:</p><p>&nbsp;</p><p><strong>PHASE &ndash; I : Project Preparation Support - 12 MONTHS</strong></p><p>&nbsp;</p><p><strong><u>Task 1</u></strong><u>:&nbsp; <strong>Develop 5-year Inland Water Transport (IWT) Institutional Strengthening Business Plan for West Bengal Transport Department:</strong></u><br />The 5-year Business Plan is intended towards promoting and strengthening the competitive position of inland waterways in West Bengal&rsquo;s transport system and facilitating its seamless integration into the intermodal logistics chain. For enabling the same, parallel assignments would be additionally pursued under the Bank project &ndash; Integrated Strategic Development Plan (ISDP) for IWT in West Bengal; Comprehensive Mobility Plan; Logistics Action plan and Spatial Development Strategy, whose findings shall be mutually shared with all stakeholders periodically, to enable alignment of Consultancy outputs<strong>.</strong></p><p>&nbsp;</p><ol><li><strong>Inland Water Transport Institutional Strengthening Study:</strong><br />To ensure a comprehensive assessment into the Institutional framework governing Inland Water Transport Operations in the region, following sub-tasks need to be undertaken by the consultant:<br />&nbsp;</li></ol><ol><li><strong>Organizational Assessment Study</strong>:<br />Undertake Comprehensive Organization Assessment Study by covering the following:</li></ol><ul><li>Document the as-is scenario &ndash; organizational units involved in State IWT Operations. The Consultant is expected to analyze their roles and responsibilities, staffing, key business processes, and operational efficiency of these business processes.</li><li>Benchmarking study with comparable IWT organizations in India (2) and internationally (2) with recommendations&nbsp;</li><li>Evaluate the IT modernization status of the key organizational units involved in IWT operations. Identify the key systems/modules to be developed/upgraded immediately to enable digitization of workflow for enhancing operational efficiency &ndash;for example, Online Project Monitoring System, Contract Management System, online Detailed Project Approval, Financial Management System etc.</li><li>Develop a medium-term organization strengthening action roadmap based on the above assessment.<br />&nbsp;</li></ul><ol><li><strong>Financial Sustainability Assessment:</strong></li></ol><ul><li>A survey of key IWT activities and state Financing mechanism of IWT operations is to be undertaken focusing on strengthening financial sustainability of IWT operations, sustainable maintenance financing of IWT Infrastructure and M&amp;E mechanisms.</li><li>Assess the fiscal health of key State Transport Undertakings (STUs) involved in Inland Water Transport Operations &ndash; West Bengal Transport Infrastructure Development Corporation Ltd (WBTIDCL), West Bengal Transport Corporation (WBTC), The Shalimar Works Ltd (SWL), Hooghly River Bridge Commissioners (HRBC).</li><li>Based on above assessments, develop a medium-term fiscal strengthening roadmap addressing the Financial Sustainability of IWT Operations.<br />&nbsp;</li></ul><ol><li><strong>Inland Water Transportation Planning Assessment</strong><em>:</em></li></ol><ul><li>Undertake Institutional Assessment of Transportation Planning &amp; Traffic Engineering (TP&amp;TE) Department, the Planning unit of Transport Department, in terms of roles and responsibilities, staffing, and technical/managerial capacity relevant to supporting IWT operations in the state.</li><li>Develop medium-term transportation planning strengthening roadmap towards establishing TP&amp;TE&rsquo;s lead role in leading long-term planning and inter-agency coordination on behalf of Transport Department in order to enable holistic development of IWT infrastructure in the state.</li></ul><p>The Roadmap shall additionally include - Setting up GIS-based asset management system and asset management strategy for IWT Infrastructure and Operations, with the system having appropriate interfacing and access rights for key IWT asset owners/custodians to enable inter-agency coordination.</p><p>&nbsp;</p><table align=\"left\" border=\"1\" cellspacing=\"0\"><tbody><tr><td style=\"height:13.7pt; vertical-align:top; width:262.55pt\"><p><strong>Acts</strong></p></td><td style=\"height:13.7pt; vertical-align:top; width:146.25pt\"><p><strong>Rules</strong></p></td></tr><tr><td style=\"vertical-align:top; width:262.55pt\"><ul><li>The Bengal Ferries Act, 1885</li><li>The Indian Port Act, 1908</li><li>The Inland Vessels Act, 1917</li><li>The Road Transport Corporation Act, 1950</li><li>The Hooghly River Bridge Act, 1969</li><li>Other relevant acts &ndash; West Bengal Panchayat Act (1973), West Bengal Municipal Act (1993), West Bengal Municipal Corporation Act (2006).</li></ul></td><td style=\"vertical-align:top; width:146.25pt\"><p>Indian Steam Vessels Registration Rules, 1951</p></td></tr></tbody></table><ol><li><strong>Regulatory Reform Assessment:</strong><br />Assess the current regulatory framework governing Inland Water Operations in West Bengal. Develop IWT Regulatory Reform Roadmap to identify the legislative reforms necessary to operationalize ISDP.</li></ol><p>&nbsp;<br />&nbsp;</p><p><br />&nbsp;</p><p>&nbsp;</p><p><br />&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><ol><li><strong>Develop 5-year Inland Water Transport (IWT) Institutional Strengthening Business Plan (ISBP) for West Bengal Transport Department &ndash; </strong>which would be a comprehensive plan for the IWT sector in the State, proposing the specific operational, legal, institutional, financing adjustments required to address the long-term sector vision. The plan should be a self-sufficient document describing how the sector is predicted to perform, what are the operational and financial responsibility of each stakeholder, how proposed investments would be financed, how capacity would be developed to plan, regulate, operate and maintain the future IWT system.<strong>&nbsp; </strong>This Business Plan shall incorporate the four Roadmaps developed&nbsp; in sub-task A, and all other necessary studies required to close gaps between current scenario and future IWT sector vision, that shall additionally cover the&nbsp; following aspects:<ul><li><ul><li>Feasibility of adoption, upgrade and scaling up of India&rsquo;s first River Information System (RIS), that was launched by Union Government to facilitate safe and accurate inland waterway navigation, with enabling appropriate linkages with other relevant Govt. ICT applications. Draft appropriate Acts/Rules to ensure the harmonized use of RIS within the state.</li><li>Establishment of Transport Department&rsquo;s operational framework for safe and efficient inland waters operations, including, route rationalization study, issuance of route permits framework, rules governing goods and passenger transport and vessel design, IWT infrastructure maintenance, safety procedures, etc.</li></ul></li></ul></li></ol><ul><li><ul><li><ul><li>Promoting private sector participation in Inland Water Transport in West Bengal, that may include drafting necessary policy notes, IWT Organization restructuring, suitable model contract documents and building contract management capacity of public sector and private sector stakeholders, drafting relevant Standard Operating Procedures etc.</li><li>Strengthening Regional Research Institute into an autonomous Regional Centre of Excellence for Inland Water Transport, in line with National Inland Navigation Institute, Patna.</li><li>Develop Strategy/Action Roadmap for:<br />(a) Strengthening/establishment of Comprehensive Inland Water Transportation Safety Framework and,<br />(b) Establishing and strengthening West Bengal&rsquo;s Inland Water Transportation Security Unit/Water Police, benchmarked with international best practices&nbsp;&nbsp;<br />&nbsp;</li></ul></li></ul></li></ul><p><u>Expected Deliverables of Task 1</u>: (i) Completion report of sub-task A -&nbsp; IWT Institutional Strengthening Study, comprising of four Roadmaps&nbsp; addressing Organizational Strengthening, Fiscal Strengthening, Planning Strengthening, Regulatory Reform; (ii) Completion report of sub-task B - IWT Institutional Strengthening Business Plan; (iii) Inland Water Transport Institutional Strengthening Business Plan document</p><p>&nbsp;</p><p><strong><u>Task 2: </u></strong><strong><u>Conduct Training Needs Assessment (TNA) study of Transport Department and subsidiaries</u></strong><br />&nbsp;</p><ol><li>Conduct Training Needs Assessment Study for Transport Department and its key subsidiaries involved in Inland Water Transport Operations, to enable the staff to operationalize the Institutional Strengthening Business Plan.<br />&nbsp;</li><li>Develop 5-year Training Plan to implement the recommendations of TNA, along with assisting the Transport Department towards identifying and sourcing curriculum (both online/offline). Prepare suitable Tender Packages for the client to implement the Training Plan.<br />&nbsp;</li><li>Identify annual international exposure visits and study tours for senior management and key high-performing trainees from mid-level management.</li></ol><p>&nbsp;</p><p><u>Expected Deliverables of Task 2</u>: (i) TNA Completion Report; (ii) 5-year Training Plan; (iii) Tender packages to operationalize the Training Plan.</p><p>&nbsp;</p><p><strong>PHASE &ndash; II: Project Implementation Support (24 months)</strong></p><p>&nbsp;</p><p><strong><u>Task 3: Program Management Support for West Bengal Transport Department</u></strong><br />&nbsp;</p><p>This task would primarily comprise of the following sub-tasks:<br />&nbsp;</p><ol><li><strong>Draft detailed Tender packages and provide bid management support for operationalizing the IWT Institutional Strengthening Business Plan </strong></li></ol><p>Provide the necessary technical and management support to the implementing agency in the entire process of selection of Goods and Services to support the operationalization of IWT Institutional Strengthening Business Plan (as finalized in Phase &ndash; I of the assignment). The Consultant will be expected to:</p><ul><li>Finalize the scope of services, terms and conditions and the procurement documents for procurements to be undertaken under the project as per procurement guidelines of the World Bank and Government of West Bengal.</li><li>Assist the Implementing Agency in managing the procurement process for selection of the Consultant, evaluating proposals received from the shortlisted consultants and preparing the Evaluation Reports as applicable.</li><li>Assisting the Implementing Agency in preparing the contract along with service Level Agreement (SLA) with the successful vendor(s), as applicable.</li></ul><p>&nbsp;</p><ol><li><strong>Support the implementing agency in executing the Institutional Strengthening reforms</strong></li></ol><ul><li>Monitor consultant&rsquo;s deliverables and supporting the implementing agency towards evaluating the same.</li><li>Draft appropriate working notes/ cabinet notes, progress reports, coordinating with consultants to conduct workshops to disseminate findings etc.</li><li>Establish a medium-term and long-term Results Framework for tracking the institutional strengthening activities of Transport Department.</li></ul><p>Utilize the framework to monitor and evaluate the institutional strengthening activities quarterly.</p><p>&nbsp;</p><p><u>Expected Deliverables of Task 3</u>: (i) Bid Management Support Report; (ii) Bid Evaluation Report; (iii) Draft Contract Documents; (iv) Monthly Progress Report; (v) Quarterly project monitoring report with updated results framework; (vi) Assignment Completion Report</p><p>&nbsp;</p><p><strong><u>Task 4: Support the Transport Department in Training and Information Dissemination</u></strong><u> </u></p><ol><li>Develop and implement TLSDP Communication Strategy for the entire duration of assignment &ndash; comprising of mass campaigns (general public) and targeted dissemination to key project stakeholders, project affected population, private sector partners etc. The implementation shall be in consultation with the State Information and Publicity Departments.<br />&nbsp;</li><li>Development of a Web-based information portal to enable inter-agency coordination for West Bengal TLDSP stakeholders to enable knowledge sharing, project monitoring and management, and periodic dissemination of Project information to the Public.<br />&nbsp;</li><li><strong><u>Conduct Training for Transport Department and subsidiaries</u></strong></li></ol><p>In Phase-I, based on the 5-year training plan, the Consultants shall prepare Tender packages, in agreement with the Implementing Agency. These tender packages may include, development of in-house training material, development of e-learning and, organizing offline courses targeting trainee needs. The Consultant shall assist the Implementing agency in executing the 5-year Training Plan by providing the following services:</p><ul><li>Assist the Implementing agency in conducting training for the Transport department, utilizing the tender packages developed in Phase-1, distributing it evenly through the year.</li><li>Assist in Monitoring and evaluation of the training programs, submit a Biannual training completion report outlining the targeted trainee profile, training programs delivered, qualitative analysis of training evaluation, further needs identified from the Training workshops.</li><li>Support the implementing agency in carrying out exposure visits as identified in Phase -I.<br />&nbsp;</li></ul><p>&nbsp;</p><p><u>Expected Deliverables of Task 4</u>: (i) Project Communication Strategy; (ii) Web-based Project Information Portal application; and (iii) Biannual Training Completion report.</p><p><strong>Annex F: Draft TOR for ESMF and ESA</strong><br />&nbsp;</p><p><strong>1. BACKGROUND</strong></p><p>The Government of India (GOI) has set an ambitious target of transforming 101 rivers into efficient waterways and to become a competitive alternate to road and rail transportation across the country. Of the designated 4,500 kilometres of waterways, Ganga or National Waterway 1 is the longest (1,620 km), spanning from Uttar Pradesh in the West to West Bengal in the East. To drive economic growth and boost prosperity, GoI has put &lsquo;top-most priority&rsquo; to upgrade the inland waterways with a focus on river Ganga. However, India&rsquo;s inland waterway share in the modal mix is currently insignificant. GoI and the Inland Waterway Authority (IWAI) have identified river transport as an under-levered component of connectivity, but Inland Water Transport (IWT) has the potential to become a major transport mode.</p><p>The freight transport volumes that is currently handled by IWT is less than 1% of the total inland cargos in India. Efforts are needed for specific stretches along the eastern corridor to handle the increasing freight and passenger traffic. With the development of the <strong><em>Eastern Dedicated Freight Corridor (EDFC) </em></strong>and <strong><em>National Waterways 1 (NW1) project &ndash; Jal Marg Vikas</em></strong> &ndash; container and goods traffic at the ports of Kolkata and Haldia are projected to increase significantly. The end points of both of these mega projects meet in Kolkata Metropolitan Area (KMA).</p><p>KMA is the regional gateway to freight flow in Eastern India. Kolkata is a highly urbanized metropolitan area that has been facing a rapid increase in freight and passenger traffic. Infrastructure development is necessary to cope with this increase but has run up against important limitations linked to lack of space, limited bridge connections over the Hooghly river and environmental constraints. Lacking a spatial strategy, the resulting congestion in the city is contributing to large inefficiencies in passenger and freight flow in KMA, restricting market access as well as port access for EXIM (export-import) and domestic traffic. The inefficient flow of freight is adversely impacting the growth of the logistics sector in West Bengal. This inefficiency in passenger and freight movement within the KMA is creating negative impacts on the economic competitiveness and sustainable growth in the region. The Hooghly river, a defining feature of KMA, is currently acting more as a barrier to access than an enabler. Considering the strategic location of Kolkata, and the unique situation of the port in the centre of the city, the severity of the mobility issues in KMA calls for a total reconsideration of urban mobility for both cargo and citizens.</p><p>In this backdrop, the Government of West Bengal is receiving support from the World Bank to improve inland water transport through better integration of various transport modes and system upgrade to enhance accessibility through river transport. The proposed Project aims to alleviate accessibility constraints in Kolkata by strengthening institutional coordination and capacity, investment prioritization, and infrastructure interventions. The project will support catalytic investments to create and nurture the nascent river transport market for freight and passengers, leverage private sector participation and demonstrate the potential of river transport. By creating alternate corridors for goods and passenger movement, the IWT investment will contribute significantly to realizing the above goals. More broadly, the project will seek to enhance West Bengal spatial development and create facilities to decongest and improve accessibility through a better IWT, enable more efficient movement of passenger and cargo, create new jobs and increase welfare in the State of West Bengal. The Government of West Bengal wishes to transform the quality of inland water transport services and integrate high quality passenger and vehicle ferry services, and inland water freight transport into West Bengal&rsquo;s wider transport network system.</p><p><strong>The proposed project area includes the six most populous districts of Southern West Bengal</strong>: Howrah, Hooghly, East Midnapur, South and North 24 Parganas and Kolkata. About 40 million people, which is 50% of the population of the state, spread linearly on both side of the river. Two of these districts share important international borders with Bangladesh.</p><ol><li><strong>Project Description: </strong></li></ol><p>The Government of West Bengal is keen to promote inland waterways transportation through the network of rivers and canals. This becomes particularly relevant and somewhat critical in the light of two major investments currently under implementation, the Eastern Dedicated Freight Corridor (EDFC) by Indian Railways and Jal Marg Vikas project by the IWAI. The end points of both these projects are in KMA. EDFC alone is likely to increase freight volume in Kolkata and Haldia Ports from 40 million tonne to 120 million ton. Movement of high value consumer goods will continue to gravitate towards Kolkata because of the population size. Further, most companies are using Kolkata as a mother hub to supply to the cities of Patna, Ranchi, Bhubaneswar and NE India. This is growing at about 6% per annum, and all supplies come through KMA. Without proper transport connectivity West Bengal and particularly the KMA region will lose out in taxes (given GST) and get choked with congestion.</p><p>The problem is acute in Kolkata with only 6% of road space compared to 23% in Delhi and 17% in Mumbai. With a current vehicle population estimated around 1.6 million and 24 million transit trips a day, the city is bursting at its seams. With very little scope to increase the road area in city and a projected vehicle population of 3 million and an estimated 32 million transit trips in 2025, the enormity of the problem is easily imagined. The rapid growth of population, increasing pollution coupled with severe geographic limitations, has resulted in extreme congestion, urban blight, and a myriad of economic, social and environmental problems that burden the city with insurmountable obstacles and serves as the global example of the potentials problems facing mega-cities in developing nations. A comprehensive transport improvement with proper modal integration is urgently required enabling the region to address the future natural growth (21 million people by 2021) and absorb the massive additional trips that will be created as a result of investment in EDFC and NW1.The Jal Marg Vikas project by IWAI at an estimated cost of Rs.4,200 crore (US$620 million), supported by the World Bank assistance of US$650 million, would, inter alia, provide a width of 45 m (148 ft.) and a depth of 3 m (9.8 ft.) along the entire stretch of the river system from Allahabad to Haldia (Sagar) and enable transport of passengers and goods in larger measure.</p><p>Given that the Bhagirathi-Hooghly river system from Farakka to Haldia, falling within West Bengal, would have enhanced navigability under the World Bank funded NW1 project and that the existing road network is already stressed; the State Government is keen to supplement the IWT initiatives and promote and develop the inland water transportation for freight movement in years to come and in phases. In the first phase, prioritized items shall be included. The number of subsequent phases would however depend on the achievements in the first phase. The State Government has also observed that a good deal of passenger movements, estimated at 0.5-0.6 million at present, take place between the east and west banks of the river system as there are not many trans-river bridges. Goods movements also happen between the two banks at certain points, at least 50 of which are major ones. About 600 tonnes of goods are ferried on an average weekday between the two banks of the river. Above all, the current facilities for such passenger and goods movements are inadequate and not safe. Like most other civilizations, the Bhagirathi-Hooghly river system in West Bengal too is dotted with earliest settlements including those of foreign settlers. These have resulted in prevalence of heritage precincts and monuments, including religious precincts of various faiths, on either side of the river. All these have created potential for tapping waterways for promoting tourism by means of river cruises. The State Government&rsquo;s immediate priority is to have pilot schemes on creating facilities for improved and enhanced movement of freight. Further, since, the State Government is taking a holistic view of riverine transport, it intends to create and upgrade the present infrastructure and services to facilitate passenger movement across and along the river system to overcome the problems of inadequacy and lack of safety pervading passenger water transport. In the first phase, however, the project would concentrate on the stretch of the river system from Haldia to Tribeni or to the northern limit of Kolkata Metropolitan Area. The project would also address the need of inter-modal transfer facilities.</p><p>Benefits offered by such systems to cities that have historically relied on the Ganga include considerable traffic decongestion, better intermodal connectivity, and economic revitalization of the urban core.</p><p>Existing inland waterways transportation profile Survey data on goods movement along the river system are available indicate that bulk movement of cargo by waterways, excluding those handled by Kolkata and Haldia Ports, have been on the wane, especially after gradual decline in operation of CIWTC &ndash; the major freight carrier. But local movement of goods along and across the river is found to be considerable. The surveys carried out by the State Transport Department from time to time on passenger movement have revealed that usage of the river by passengers has been rising, especially for trans-river crossing. The facilities for goods movement are very scanty. Again, in regard to passenger movement, it is observed that owing to ageing, most of the existing jetties have become dilapidated and too inadequate. The passenger carrying vessels being used are found to be of outdated, comprising &ldquo;bhutbhuties&rsquo; or country boats fitted with motors and run on diesel. Both jetties and vessels have been found to be unsafe as a mode of transportation. There are many points along the river that have informal jetties only. There are no passenger amenities whatsoever at the jetties or Ferry Ghats &ndash; no rest room, no toilets, no illumination etc. Interestingly, one can notice operation of motorized vehicles crossing the river through large size barges, locally known as Roll-On &amp; Roll-Off (RO RO). This happens due to the fact there are not adequate number of bridges providing trans-river connectivity. The RO ROs are also used for transhipment of goods vehicles. In absence of RO-RO, vehicles would have to take considerable detour via the existing bridges across river. Many of these services are being carried out in an informal manner.</p><p>&nbsp;</p><ol><li><strong>Project Objective and Key Project activities</strong><ol><li>Construction of new jetties and up-gradation of existing jetties that would have improved facilities and amenities for both passenger and goods movements</li><li>Provision of modern and safer vessels including clean/ green vessels &ndash;construction of new vessels and phasing out of old ones in a time-bound manner by using latest technology following the best practice globally.</li><li>Integration with other modes of public transport: Multi modal transport system</li><li>Creation of allied facilities (including ICT solutions) for enhancing safety, surveillance, operational efficiency</li><li>Operation and Maintenance of assets</li><li>To study the comparable models available globally so as to adopt those models with necessary optimal customization to West Bengal context.</li><li>Institutional Strengthening and Capacity Building aimed at improving the logistic potential of the State of West Bengal along with the improvement of river transportation as one of its components.&nbsp;</li></ol></li></ol><p>&nbsp;</p><p>&nbsp;</p><ol><li><strong><em>Objective(s) of the Assignment</em></strong><ol><li>The objective of this consultancy services is to carry out Environmental Assessment (EA) and Social Assessment (SA) studies for the proposed , in accordance with applicable World Bank, National and West Bengal State Government policies/regulations on environmental, social, health and safety management along with impact mitigation measures. The broad scope of work for the assignment shall encompass the following key components:</li></ol></li></ol><p>&nbsp;</p><p><strong>(A) Environmental Studies</strong></p><ul><li><ol><li>An <strong>Environmental Management Framework (EMF)</strong> spanning the range of all potential future investments which may be fully designed and taken up under the Project, based on a screening and initial assessment of potential environmental issues and impacts.</li><li><strong>Environmental Assessment (EA)</strong>, including Environmental Management Plan (EMP) and relevant inputs to bid documents / BOQs, for the priority investments for which detailed designs and tender documents will be completed as part of Project preparation (e.g., prior to the World Bank Appraisal Date for the Project), or for which sufficient information is already known to enable full assessment during the Project preparation stage.</li><li><strong>Environmental Screening, Scoping and Analysis of Project Alternatives</strong> for carrying out 4.2 and 4.3 above, to establish the project boundaries, to confirm the contents of the required environmental studies, including proposed outlines, and upstream stakeholder consultations.</li><li>Provide technical support to the PMU in obtaining relevant statutory clearances such as;</li></ol></li><li>consent to establish (CTE) for the establishment of terminals from West Bengal Pollution Control Board (WBPCB)</li><li>Cutting of trees (if any) for the implementation of various project activities</li><li>Diversion of forest land if required for any sub-projects.</li><li>Wildlife clearance; if any sub-project location is close to the notified protected areas</li><li>Environmental Clearance (if required) under EIA Notification of GoI.</li><li>EIA / EMP study (if required) &amp; study on bank protection work (if required) for obtaining permission from KoPT.<br />&nbsp;</li></ul><p><strong>(B) Social Studies</strong></p><p>&nbsp;</p><ol><li><ol><li><strong>Resettlement Policy Framework</strong>, a stand-alone Resettlement Policy Framework (RPF) to be used to guide the process of addressing displacement and related social impacts of the project which are likely to include land acquisition leading to displacement - partial or full loss of land and other assets of PAPs - - and various policies and laws related to land acquisition.</li><li><strong>Social Management Framework (SMF), </strong>will be used to guide the process to address and enhance the tribal/indigenous people, gender, health and labour aspects and also other address positive impacts that may arise from project investments. The The SMF should also include Stakeholder Engagement Plan. The study on labour aspects will include Risk Assessment of<strong>&nbsp; Labour Influx Risk Assessment</strong>, preparation of labour influx mitigation plan, labour management plan, employee code of conduct, child labour issues, community safety, labour camp, etc. The presence of tribals and related aspects will be assessed and included in the SMF as required.</li></ol></li></ol><p>&nbsp;</p><ol><li><ol><li>&nbsp;<strong>Resettlement Action Plan (RAP)</strong> The RAP shall include at the minimum Social Impact Assessment (SIA), baseline social information land ownership details, land acquisition approaches and processes, of all pre-identified sub projects for which detailed designs and tender documents will be completed as part of Project preparation (e.g., prior to the World Bank Appraisal Date for the Project), or for which sufficient information is already known to enable full assessment during the Project preparation period.&nbsp;</li><li><strong>Social Management Plan (SMP) </strong>a separate SMP will also have to be developed with an assessment of tribal, gender, labour aspects, and develop action plans as required in the SMP with actionable measures, timelines and budgets.</li></ol></li></ol><p>&nbsp;</p><ol><li><ol><li><strong>Social Screening. Scoping and Analysis of Project Alternatives</strong> for carrying out the above, to establish the project boundaries, to confirm the contents of the required social studies, including proposed outlines, and upstream stakeholder consultations.. The activities under this task will also provide feasibility stage inputs to the study on &ldquo;modernizing and improving Inland water transport in KMA&rdquo;.</li></ol></li></ol><p>&nbsp;</p><p><strong>(C) Overall Executive Summary of EIA &amp; SIA Reports and Disclosure of Public Consultation and Stakeholders Meetings for all Studies </strong></p><p>&nbsp;</p><p>The Executive Summary of each document prepared (EMF/EIA/EMP, RPF, SMF,&nbsp; SIA/RAP) along with consultations output to&nbsp; be translated into appropriate local language(s), and to be disclosed as per World Bank, national, state policies and acts.</p><p>&nbsp;</p><p>The public consultation and disclosure activities shall be coordinated across environmental and social studies/activities outlined above.</p><p>&nbsp;</p><ol><li><strong><em>Scope of Services, Tasks (Components) and Expected Deliverables</em></strong></li></ol><p>&nbsp;</p><ol><li><strong>&nbsp;Inception:&nbsp; </strong><ol><li>&nbsp;The consultant shall use the inception period to familiarize with the project details, and shall recognize that various&nbsp; aspects of the project are being studied in parallel, and it is important for these aspects to be incorporated. The consultant should also recognize that due care and diligence planned during the inception stage helps in improving the timing and quality of the studies/reports.</li><li>During the inception period the Consultant shall (a) study the project information to appreciate the context within which the study&nbsp; should be carried-out, (b) study the baseline information provided by Feasibility Study Consultant (refer Annex 1 for the baseline data to be provided by Feasibility Consultant) (c)identify gaps in the baseline information provided by Feasibility Study Consultant and sources of primary information for the same (d) identify the sources of secondary information on the project and on the project area, and (e) undertake preliminary consultations with stakeholders.</li><li>&nbsp;The consultant shall interact with the Feasibility Study Consultant to determine how the ESMF and ESA work fits into the overall project preparation/ project cycle; how overlapping areas are to be jointly addressed; and to appropriately plan the timing of the deliverables&nbsp; . These shall be succinctly documented in the Inception Report. The report will be revised in consideration of the comments of WBTIDCL (PMU) and the World Bank.</li></ol></li></ol><p><strong>(A) Environmental Studies</strong>:</p><p>This task involves conducting environmental screening and scoping of the proposed project along with preparation of screening, scoping, EMF, EA Reports and EMPs for inclusion in the contractor bid documents.</p><p><strong>Task A1. Environmental Scoping and Screening</strong></p><p>As part of this task, the consultant shall carry out an environmental scoping for the project, which identifies the Project&rsquo;s salient environmental and social aspects and potential impacts to be studied in more detail, verifies the scope of the detailed studies to be undertaken, and outlines the detailed work plan to carry out the present study. The consultant shall also carry out public and stakeholder consultation meetings, documentation and incorporate the observations and findings of above meetings in final version of the report.</p><p>This process is expected to include the following sub-tasks:</p><p>a. <strong>Review of existing Legislations</strong>: Review all national and state environmental, health and safety policies, regulations and guidelines, as well as World Bank safeguard policies and EHS Guidelines, which may apply to the proposed Project, and to ensure the required instruments/studies and their overall scope to meet all such requirements. Environmental scoping shall confirm the requirement of EC and applicability of the EIA notification 2006 and its amendments.</p><p>b. <strong>Collect and Review Available Information</strong>: The consultant shall collect the data and review the relevant information to the proposed project. Also generate existing baseline data on environmental and social conditions and shall assess the potential impacts related to the proposed investments, as well as other nearby ongoing or planned projects and activities which could interact with or be affected by the proposed investments.</p><p>c. <strong>Carry out Site Visits</strong>: The consultant shall visit all&nbsp; identified/proposed investment sites, including formal and informal discussions/meetings with local communities, government entities and other key stakeholders, to complete screening of likely environmental and social impacts and sensitivities requiring further study.</p><p>d. <strong>Detailed Description of the Proposed Project</strong>: The consultant shall develop a detailed project description covering all activities for purposes of the studies to be undertaken. The Project description would be based on descriptions developed under the feasibility analyses, but should provide an integrated overview of key aspects of relevance from an environmental and social perspective. This shall include not only locations and preliminary details on size and design of potential ferry infrastructure, but also ancillary aspects, last mile and multimodal connectivity, any dredging or other river maintenance requirements for terminal access and ferry routes etc.</p><p>e. <strong>Define and Describe the Project&rsquo;s Area of Influence</strong>: Based upon the area likely to be affected either directly or indirectly by each project component, including ancillaries and linked activities; as well as unplanned induced developments. The Area of Influence should also consider any transboundary implications of the Project activities or linked/associated investments.</p><p>f. <strong>Conduct Scoping-stage Stakeholders Consultation</strong>: The consultant shall conduct Public Consultation and Stakeholders Meetings at both field and institutional levels to discuss the findings of the Scoping process, major issues of the project and plan of the studies.</p><p>g. <strong>Work Plan and Methodology:</strong> Based on activities carried out and the feedback received during the consultations, the Consultant shall finalize the detailed study outlines and work plan for carrying out all assessments and studies as outlined. This shall form part of the inception report.</p><p>&nbsp;</p><p><strong>Task A 2.&nbsp; Environmental&nbsp; Management Framework </strong></p><p>&nbsp;</p><p>Environmental Management Framework sets out the principles, policies, guidelines and procedures to address the environmental issues that arise from overall project activities. It also contains measures and strategies to integrate environmental and social issues during the planning, design and implementation of the project. The consultant shall prepare the EMF for all the project activities and investment sub-projects, which are not sufficiently defined during project preparation period. The framework shall clearly define the policies and procedures to address the environmental regulations of GoI, GoWB and safeguard policies of The World Bank. The EMF shall include, inter alia, the following:</p><p>&nbsp;</p><p><strong>a. Potential Project Investments and their Area of Influence: </strong>Provide the typology of investment types to be eligible for financing under the proposed project, including specific likely sub-projects and likely/anticipated associated or ancillary facilities relevant to both construction and operation stages. Describe the steps to define the area of influence (AoI) and determine the preliminary AoI of Project activities covered by the EMF, based on available information. Maps showing locations of probable investment locations, and/or of areas of eligibility or non-eligibility for investment, shall be provided. Provide initial baseline information on the physical, biological and socio-economic environment, and identify Important Environmental Features within the preliminary AoI.</p><p>&nbsp;</p><p><strong>b. Initial Screening and Assessment of Potential Sub-Project Impacts and Issues</strong>:</p><p>The consultant shall conduct an initial screening and assessment of the range of potential impacts, and site-specific information from initial screening where locations are already known. Given that all impacts cannot be fully identified at this stage for these future sub-projects, the consultant shall identify potential or likely impacts which may result from various design options and suggest subprojects related alternatives. For the potential negative impacts and risks identified, alternative design options shall be considered, and potential strategies/techniques for minimizing, mitigation and/or managing the impacts should be suggested. For the potential positive measures identified, alternative and preferred enhancement measures shall be proposed. The screening and preliminary assessment for each sub-project or sub-project type should cover construction and operation stage activities, and also take into account all ancillary and associated works. Also technologies, equipment, manpower, resource use, traffic, major supplies, etc. (to the extent that they can be defined), as well as the baseline conditions and sensitivities in the area of project influence, need to be considered.</p><p>&nbsp;</p><p>c. <strong>Relevant Policies and Legislation:</strong> Review all latest relevant policies, legislations, EIA</p><p>procedures/practices of the Government of West Bengal and Government of India related</p><p>to the types of sub-projects which may be carried out under the project and indicate their applicability and implications for the proposed project. Review the relevant World Bank (WB) environmental safeguard policies, Environmental Health and Safety (EHS) Guidelines, and indicate their applicability and implications for the potential investments. Confirm the potential environmental categorization(s) of the future sub-project investments.</p><p>&nbsp;</p><p>d. <strong>Requirements, Standards and Institutional Responsibilities</strong>: To complete the assessment process, and manage and monitor all environmental aspects of project implementation: Outline such requirements and responsibilities for further screening, detailed environmental assessment as applicable, stakeholder consultation and disclosure, and management and monitoring for individual investments according to typology (and for specific likely sub-project sites, where known), and for the overall project, including reporting requirements.</p><p>&nbsp;</p><p>e. <strong>Generic Environmental, Health and Safety Management Measures/Environmental Codes of Practice (ECoPs)</strong>: Appropriate to the types of works envisioned.</p><p>&nbsp;</p><p>f. <strong>Institutional Capacity Assessment and Capacity Building Plan:</strong> It shall be prepared for timely and effective implementation of environmental management plan (EMP) under proposed project.</p><p>&nbsp;</p><p>g. <strong>Environmental Budget:</strong> The environment budget shall be prepared for all required environmental assessment and management aspects of the proposed project.</p><p>&nbsp;</p><p>h. <strong>Summary of Consultation and Disclosure carried out on the EMF</strong>.</p><p>&nbsp;</p><p><strong>Task A3. Environmental&nbsp; Assessment</strong>&nbsp; :</p><p>The consultant shall carry out EA study in accordance with World Bank and applicable national as well state government requirements, for all investments which will be fully planned during the World Bank Project preparation phase, and which are expected to get underway in the first year of project implementation. As mentioned above, the EA process will be closely coordinated with separately commissioned feasibility and design studies to be carried out in parallel, as well as with the Social Assessment studies. Wherever, permissible under national and state laws and regulations, the consultant may include multiple ghats/landing points as separate chapters within a single EIA document. However, if required by national or state laws to submit separate EA studies for any specific investments, the consultant will be expected to prepare separate documents as required. In addition, separate contractor EMP documents will be required for each proposed bidding package, tailored to the investment(s) included in each package, so that they can be directly annexed to bidding and contract documents.</p><p>&nbsp;</p><p>The major elements shall include (but not limited) to the following:</p><p>&nbsp;</p><p><strong><em>(a) Description of Project Activities</em></strong><strong>: </strong>Describe all proposed project interventions including all associated facilities required for construction and operation. This should include physical layout and locations, design features and specifications, capacity, civil works requirements for construction (including major supplies by volume and their sources, labor requirements <em>etc</em>.), wastes to be generated, timeline for construction <em>etc</em>. If any dredging is to be required, the estimated volume of dredge material (both initial during construction phase and on an annual basis for ongoing maintenance) should be provided, as well as proposed locations for dredged material disposal.</p><p><strong><em>(b) Definition of Study Area: </em></strong>Specify the boundaries of the study area for the assessment, based on the anticipated influence area of each proposed investment, as well as the cumulative influence area of all investments taken together, as applicable. The project influence area (PIA) should consider the full lifecycle of investment activities &ndash; for example, sub-projects to procure ferries or water taxis should consider the environmental footprint of ship building and maintenance yard facilities; new terminals should consider associated river dredging requirements / activities for access to the terminals and operation of ferry routes <em>etc</em>. Provide maps at appropriate scales to demarcate the study areas and illustrate the general setting of project-related investment sites, as well as surrounding areas, which may be directly or indirectly impacted. These maps shall include, for each of the investments, information such as topographic contours, major physical, environmental and land use features in the vicinity such as surface waters, roads, villages/towns/settlements, other major land uses, industrial areas, and terminals, road networks, parks and reserves, forest areas, political boundaries <em>etc</em>.</p><p><strong><em>(c) Administrative and Legal Framework: </em></strong>Outline the applicable environmental policies, regulations or other requirements that apply to the proposed investments. This includes applicable national, state and local requirements, World Bank safeguard policies and EHS Guidelines, and any applicable international conventions or treaties. Indicate why each listed policy, regulation or other requirement is applicable, and how it will be complied with by the project.</p><p><strong><em>(d) Description of the Environment (Baseline Assessment): </em></strong>Characterize the baseline context for the project area, including relevant information on the overall area of influence, as well as site-specific information for each proposed investment site. The baseline assessment should draw from both secondary and primary sources and identify any critical aspect which needs special consideration during design and implementation of the proposed investments. The assessment should furthermore cover both existing conditions as well as a characterization of the trends / ongoing changes to baseline conditions which are likely to affect the project area during the expected period of investment implementation, and which will occur irrespective of the project (for example, climate change effects; anticipated regional development /urbanization and associated land use changes; morphological trends along the routes; changes to river traffic volumes and patterns <em>etc</em>). Level of detail of baseline assessment should reflect the scale of the proposed sub-projects, with more detailed information (including detailed primary data collection) focused on the largest and more complex sub-projects. Relevant aspects may include the following, among other aspects:</p><p>&nbsp;</p><p><strong>i. Physical Environment: </strong>In which physical set-up shall be covered but not limited to:</p><p>&middot; Topography conditions and delineation of watersheds and floodplains;</p><p>&middot; Climate / meteorology (historical and projected);</p><p>&middot; Surface and ground water hydrology, including annual and seasonal average discharges, as well as recurrence intervals and flood levels for various peak discharges (e.g., 10, 20, and 100-year flood events as well as historic maximum recorded discharge), annual and seasonal low-flow discharges and recurrence intervals including historic minimum discharge, depth of water table etc.;</p><p>&middot; Water quality (Surface and Ground) and major sources of water pollution. Water quality monitoring should be carried out strictly as per the CPCB guidelines for water quality monitoring (MINARS/27/2007-08;</p><p>&middot; Review of River morphology, including currents and bathymetry.</p><p>&middot; Characterization of soils/sediments both within the river and on shore. Soil quality analysis should be carried out as per the guidelines of ICAR</p><p>&middot; Geology and seismicity.</p><p>&middot; Hazard vulnerability; vulnerability of area to flooding (current and with climate change projections), hurricanes or major storm events, and earthquakes.</p><p>&middot; Ambient air quality and noise levels.All the parameters for ambient air (quality) to be monitored -SO2, NO2, PM10, PM2.5, O3, Pb, CO, NH3, C6H6, BaP, Arsenic &amp; Nickel (As per the CPCB Guidelines for the Measurement of Ambient Air Pollutants- &bdquo;National Ambient Air Quality Series- NAAQMS/36/2012-13). The baseline monitoring of noise levels should be carried out for at least 48hours continuously as per the WBG EHS guidelines.</p><p>&middot; Identification of all project locations within 10 km boundary of nearby protected areas (national parks, wildlife sanctuary, conservation reserve etc.) notified under the Wildlife Protection Act, 1972, area of project influence from the critically polluted sites as per Central Pollution Control Board (CPCB) guidelines or a part of project or whole passing through two states or located inclose proximity of international boundary.</p><ul><li>If any investment sites require dredging, river training works or other excavation or movement of sediments and there is a potential for contamination to be present in these sediments, samples should be taken from those areas to test for potential contaminants or pollutants (such as PCBs, POPs, hydrocarbons, and heavy metals such as lead, arsenic, cadmium, mercury, etc)10.</li></ul><p>&middot; The consultant may propose in EMP for the contractor to do additional monitoring at the time of construction (just before undertaking any dredging/sediment movement activities) to confirm the presence of any contaminants and required measures to control their impact. However the findings of EA shall discuss the potential risks/impacts and list down types of mitigation measures required in case of likely contamination of sediments. In case the dredging work/sediment movement activity directly associated with the project is carried out by another party (such as IWAI) and not the contractor, from World bank&rsquo;s safeguard perspective the consultant shall assess and propose the requirement of any specific management measures of other party (such as IWAI) for all project specific activities.</p><p>&middot; Only NABL/MoEF&amp;CC approved laboratories shall be engaged by the EA Consulting Organization for generation of baseline environmental data at this stage (pre-construction phase). While at later stages during construction and operation phases, it shall be carried out by the civil work contractor to assess the project performance from environmental point of view.</p><p>&middot; Number of final sampling locations to be finalized by the EIA Consulting Organization after due consultation with and post approval of the Environmental Expert of the Employer/AIWTDS, after site visit.</p><p>&nbsp;</p><p><strong>ii.Biological Environment</strong>, including but not limited to:</p><p>&middot; Characterization of both terrestrial and aquatic natural habitats and any critical natural habitats as defined under World Bank Natural Habitats Policy OP 4.04 (including parks, reserves and sanctuaries, areas proposed for legal protection, or other areas of known biodiversity value);</p><p>&middot; Identification and characterization of salient characteristics of aquatic and terrestrial biota (flora and fauna), including especially for any rare or endangered species (include IUCN Red List status of any listed species, and national or state/regional protection status if any) or other species of conservation significance;</p><p>&middot; Ecology and habitat requirements of any species of conservation significance or concern (either for ecological or socio-economic reasons), such as breeding/spawning behaviors and seasons, migratory patterns, food sources and foraging/feeding behaviors, predators and prey, sensitivity to pollution or human activities, and identification of specific areas of habitat and/or natural phenomena of importance for their survival, including related seasonal parameters for each;</p><p>&nbsp;</p><p><strong>iii. Socio-economic Environment, including existing land and water uses </strong>[Note: Social Assessment studies are separately described below; the EA(s) shall summarize the key information and findings from those assessment(s) and provide cross-references where appropriate.]</p><p><strong><em>Assessment of Potential Impacts and Risks: </em></strong>Analysis will be based on preliminary screening and assessments from the feasibility study and shall provide more detailed assessments and in-depth interpretation. In this analysis, distinguish between significant ositive and negative impacts and risks, direct and indirect impacts, cumulative impacts, and immediate and long-term impacts associated with the proposed investments. Analysis should cover all phases of project development, including siting, construction, and operation phases. Identify impacts and risks that are unavoidable or irreversible, as well as those which can be avoided or mitigated. Specify such avoidance and mitigation measures and reassess residual impact or risk for each. Wherever possible, describe impacts quantitatively, in terms of environmental costs and benefits. Assign economic values when feasible. Characterize the extent and quality of available data, explaining significant information deficiencies and any uncertainties associated with predictions of impact. Compare the impact with the baseline, as well as with projected future baseline conditions in light of development, land use and natural resource trends taking place in the project area independent of the proposed project activities. Special attention should be given to:</p><p>&middot; Environmental impacts on and risks to the aquatic environment, including changes to river hydrology and morphology (and any downstream implications including riverbank erosion, sediment deposition, etc), impacts on aquatic biodiversity, and on fisheries;</p><p>&middot; Occupational health and safety risks and issues related to construction activities as well as use of IWT routes and infrastructure supported through the project;</p><p>&middot; Indirect and induced effects and associated environmental risks related to increased traffic of cargo ships, barges and passenger ferries along the IWT routes, at ferry crossing locations, on associated on-shore connecting roads and in settlements;</p><p>&middot; Terrestrial impacts, including noise and air quality impacts; impact on land resources, loss or degradation of habitat; erosion of riverbanks or shoreline and associated impacts to on-shore land uses; modifications to natural drainage patterns; or other impacts, especially as associated with last mile connectivity investments and any larger sub-projects involving construction of permanent onshore facilities, river training works, major embankment works etc.;</p><p>&middot; Impacts on cultural and historical sites or artifacts;</p><p>&middot; Impacts related to associated facilities or activities; for example: impacts of ship building and maintenance facilities associated with upgrading of ferry vessels / water taxis; dredging activities necessary for opening of new terminals or ferry lines; etc.</p><p>&middot; Impacts or risks to local communities, their economic activities and public health [Note: a Social Assessment is being separately commissioned; the EA shall summarize the key information and findings from that assessment]</p><p>&middot; Cumulative impacts of all proposed investments taken together and in conjunction with other planned development activities, such as river training or river management / flood protection projects, or terminal development or expansion projects, tourism development, road and bridge development projects, etc. For this analysis, the consultant will identify Valued Environmental Components specifically relevant to the Cumulative Impact Assessment based on inputs from stakeholders, and will assess the potential impacts of multiple development activities on the Valued Environmental Components VECs, over a 10-20 years time horizon.</p><p>&middot; Potential environmental benefits of the project.</p><p>&nbsp;</p><p><strong><em>f. Analysis of Sub-Projects Alternatives: </em></strong>The EA study shall summarize the outcomes of analysis of sub-projects alternatives (proposed ghats/landing points) carried out during the feasibility stage, as well as describing site specific detailed design alternatives (such as: detailed siting/alignment considerations; incorporation of energy efficient or environmentally friendly technologies; etc.).</p><p>&nbsp;</p><p><strong><em>g. Development of an Environmental Management &amp; Monitoring Program (EMMP)</em></strong>:</p><p>&middot; To identify key mitigation and enhancement approaches and prepare the impact specific mitigation measures. The EMMP should be organized into sections corresponding with (a) contractor requirements for mitigation, management and monitoring of construction-stage impacts, and (b) mitigation, management and monitoring measures to be managed by WBTIDC or other entities (including for specific sub-projects as well as for any significant identified cumulative and induced effects).</p><p>&middot; To estimate the potential environmental impacts and costs of the mitigation measures and of the institutional and training requirements to implement them. The EMMP should include proposed work programs, budget estimates, schedules, staffing and training requirements, and other necessary support services to implement the mitigating measures, monitoring etc. Include measures for emergency response to accidental events (e.g. entry of raw sewage or solid as well as toxic substance/wastes into rivers, streams etc).</p><p>&middot; To define the roles and responsibilities of officials, staff, consultants and contractors of WBTIDC on environmental management to ensure timely and effective implementation of the EMMP. Review the responsibilities and capability of institutions at local and state levels and recommend steps to strengthen or expand them so that the EMMP may be effectively implemented. If required, recommend capacity enhancement measures for implementation, and describe in details who will (a) implement the environmental mitigation activities (b) carry out</p><p>environmental monitoring; (c) supervise environmental mitigation and monitoring; (d) design, implement and apply the environmental management information system (EMIS); and (e) prepare monthly / quarterly progress reports on environmental management. &middot; EMMP will require a grievance redress mechanism to be accessible, transparent, unbiased and cost/time effective for the complainant. The project grievance redress mechanism shall be detailed out under the accompanying social safeguards studies, but shall be summarized and referenced in the EMMP also.</p><p>&middot; As part of the EMMP development, the consultant shall also provide necessary specific inputs to the DPRs and bid documents for the proposed infrastructure. This shall include, especially: (a) all necessary parameters as per the EA study for any physical mitigation measures that need to be reflected in investment designs; (b) a contractor&rsquo;s EMMP to be annexed to the bid documents; and (c) relevant inputs to the Bill of Quantities (BOQ) to accurately reflect environmental mitigation, management and monitoring costs of the project.</p><p>&nbsp;</p><p><strong><em>h. Public &amp; Stakeholders Consultation and Disclosure: </em></strong>Provide documentation of all</p><p>consultation activities, and information on disclosure, carried out as part of the EIA (More detailed guidance on consultations and disclosure requirements is provided under Section - C below.)</p><p>&nbsp;</p><p><strong>Task A6: Support Obtaining Mandatory Statutory Clearances for the Project</strong></p><p>The consultant shall also assist WBTIDC to obtain all mandatory statutory clearances, prior to completion of their assignment. The list of some among them are as follows;</p><p>&nbsp;</p><p>&middot; To obtain consent to establish: CTE for establishment of terminals from SPCBA (State Pollution Control Board, West Bengal).</p><p>&middot; Removal of undesirable trees from the pre-identified ghats/landing points.</p><p>&middot; Diversion of forest land if required for any sub-projects.</p><p>&middot; Wildlife clearance; if any sub-project location exists in close proximity of the notified</p><p>protected areas (national parks, wildlife sanctuary etc.) under the Wildlife protection</p><p>Act, 1972.</p><p>&nbsp;</p><p>In addition of above, the consultant will also provide a list of other non-mandatory clearances or issues related to project implementation.</p><p>&nbsp;</p><p><strong>(B) Social Studies</strong></p><p>&nbsp;</p><p>To conduct social screening and scoping of the proposed project along with preparation of Social Management Framework (SMF), Resettlement Policy Framework (RPF), Social Impact Assessment (SA), Resettlement Action Plan (RAP), Indeginous People Development Plan (IPDP), Social Management Plan (SMP) that includes labor influx mitigation plan Cultural Heritage Management Plan (CHMP), Gender Management Plan. Labour influx mitigation plans will be included in contractor bid documents. It is important to note that in case the investment will require private land then the SIA process for land acquisition including the acquisition will be carried out by the Revenue Department in accordance with the Right to Fair Compensation and Transparent Land Acquisition and Rehabilitation and Resettlement (RFCTLAR&amp;R) Act 2013 and the WB OP/BP 4.12.</p><p>&nbsp;</p><p><strong>B1: Social Screening and Scoping </strong></p><p>&nbsp;</p><p>Screening and scoping will be conducted wherever investments are to be opted and finailsied. The consultant will provide inputs to the separately commissioned Feasibility Analysis of terminal/ghats. As required, WBTIDC will facilitate coordination across the two consultancy teams, so as to ensure that the Consultants analysis is appropriately reflected in the Feasibility Study final ranking and cost-benefit analysis of alternatives.</p><p>&nbsp;</p><p>&nbsp;</p><p>This social screening and scoping process will include the following sub-tasks:</p><p>&nbsp;</p><p>a) Assess the suitability of the proposed site locations from social perspective; identify key social issues affecting the project and related gaps in information.</p><p>b) Assess the proposed project scope and preliminarily estimate its area of influence and define the social scoping study area accordingly.</p><p>c) Shall conduct site visits to all pre-identified ghats/ landing points, in order to meet with the client and other stakeholders, assess the suitability of the site, better assess the gaps (e.g., collect data, evaluate site conditions, and site access) and determine the required actions to fill such gaps. Material presented in the social scoping study should reflect observations and lessons learned resulting from the visit(s).</p><p>d) Shall take into account views and concerns of key stakeholders, including relevant authorities, and representatives of affected communities as identified during site visit and interviewed, where appropriate. Before interacting with any stakeholder, the Consultant shall coordinate with WBTIDC, as they will lead the relations with stakeholders.</p><p>e) Shall coordinate closely with the design consultant to collect certain data, ensure the Social Scoping Study is aligned with the project layout and the design consultants and that the respective phasing of the work fits into each other appropriately.</p><p>f) Undertake a preliminary assessment of key social risks and impacts related to project construction, operation phases.</p><p>g) If applicable, identify risk of potential Land Acquisition, Involuntary Resettlement, and/or Livelihood Loss resulting from the Project, and scope the need for a Resettlement Action Plan (RAP). In addition, the consultant will provide an estimate of the magnitude of the needed resettlement/livelihood restoration.</p><p>h) If applicable, identify presence of items of cultural heritage tangible) in the area of influence of the project and preliminary assess potential adverse impacts on them (World Bank OP 4.11) and both tangible and intangible under the Government of India, Government of West Bengal regulations the current OP4.11.</p><p>i) For identified key risks and impacts provide preliminary identification of mitigation measures together with a proposal for social risk allocation and timeline for implementation. When presenting the risk allocation, the Consultant shall also indicate particular institutional arrangements and/or capacity building programs that may be needed to ensure effectiveness of mitigation implementation and/or monitoring. The Consultant shall also provide preliminary estimates of costs associated with social impact assessment and mitigations.</p><p>j) Undertake preliminary mapping of key project stakeholder groups, concentrating on Affected Communities. The Consultant shall provide a list of key groups of stakeholders, their interests and concerns, and how they should be involved at the different stages of the process and by different parties.</p><p>k) Review Project&rsquo;s relevant social laws, regulations and policies of Government of West Bengal and Government of India relating to land acquisition, resettlement, ethnic minorities, Indigenous People, social protection.</p><p>&nbsp;</p><p>&nbsp;</p><p><strong>B3: Social Management Framework (SMF) &amp; a Stand-alone Resettlement Policy Framework (RPF)</strong></p><p>A framework approach will be adopted, as the specific alignments with detailed technical design for pre-identified sites are not expected to be finalized at the time of project appraisal. The Consultant shall prepare a Social Management Framework (SMF) and a stand-alone Resettlement Policy Framework (RPF) as per World Bank policies. This task is described first, as the initial draft SMF may get underway on the basis of the 10 pre-identified priority ghats/landing points, even while the feasibility assessment for the project is still underway, and prior to final selection of first priority terminals for investment and detailed SIA is made.</p><p>The SMF and RPF shall include, inter alia, the following:</p><p>&nbsp;</p><p><strong>a) Description of Potential Project Investments and their Area of Influenc</strong>e: Provide the typology of investment types to be eligible for financing under the proposed project, including specific likely sub-projects where known, and likely/anticipated associated or ancillary facilities relevant to both construction and operation stages. Describe the steps to define the area of influence (AoI), and determine the preliminary AoI of Project activities covered by the SMF and a stand-alone RPF, based on available information. Maps showing locations of probable investment locations, and/or of areas of eligibility or non-eligibility for investment, shall be provided. Provide initial social baseline information on the physical, socio-economic, and identify Important Social Features within the preliminary area of influence (AoI).</p><p>&nbsp;</p><p><strong>b) Initial Screening and Assessment of Potential Sub-project Impacts and Issues</strong>: Provide an initial screening/assessment of the range of potential impacts, and site-specific information from initial screening where locations are already known. Given that all impacts cannot be fully identified at this stage for these future sub-projects, the consultant shall identify potential or likely impacts which may result from various design options and suggest alternatives. For the potential negative impacts and risks identified, alternative design options shall be considered, and potential strategies/techniques for minimizing, mitigation and/or managing the impacts should be suggested. For the potential positive measures identified, alternative and preferred enhancement measures shall be proposed. The screening and preliminary assessment for each sub-project or sub-project type should cover construction and operation stage activities, and also take into account all ancillary and associated works. Also technologies, equipment, manpower, resource use, traffic, major supplies <em>etc</em>. (to the extent that they can be defined), as well as the baseline conditions and sensitivities in the area of influence, need to be considered.</p><p>&nbsp;</p><p><strong>c) Relevant Policies and Social Legislations: </strong>Review current relevant policies, social legislations, SIA procedures/practices of the Government of West Bengal and Government of India related to the types of sub-projects which may be carried out under the project, and indicate their applicability and implications for the proposed project. Review the relevant World Bank (WB) social safeguard policies and indicate their applicability and implications for the potential investments. Confirm the potential social categorization(s) of the future sub-project investments.</p><p>&nbsp;</p><p><strong>d) Requirements, Standards and Institutional Responsibilities to complete the Assessment Process, Manage and Monitor of all Social Aspects of project implementation: </strong>Outline such requirements and responsibilities for further screening, detailed social assessment as applicable, stakeholders consultation and disclosure, and management and monitoring for individual investments according to typology (and for specific likely subproject sites, where known), and for the overall project, including reporting requirements, grievance management and citizen engagement.</p><p>&nbsp;</p><p><strong>e) Gender: </strong>Include the findings from the on-going gender and trade study and the action plan that is being undertaken by the Bank. The study covers Gender and Trade to address the gender gap in economic opportunities.</p><p>&nbsp;</p><p><strong>f) Institutional Capacity Assessment &amp; Capacity Building Plan for Social Management. </strong>It shall be prepared for timely and effective implementation of SMP, labor influx mitigation plan (LIMP), resettlement action plan (RAP) and Cultural Heritage Management Plan (CHMP) of the proposed project.</p><p>&nbsp;</p><p><strong>g) Social Budget for all required Social assessment and Management Aspects. </strong>The social budget shall be prepared for all required social assessment and management aspects of the proposed project.</p><p>&nbsp;</p><p><strong>h) Summary of Public/Stakeholders Consultations and Disclosure on SMF and RPF. </strong></p><p>Summary of public/stakeholder consultation on SMF, RPF, draft TORs for all safeguards studies and draft SIA should be prepared.</p><p>&nbsp;</p><p><strong>B4: Detailed SIA for Identified Priority Investments </strong></p><p>The consultant shall carry out detailed SIA, in accordance with World Bank and applicable national requirements, for all investments which will be fully planned during the World Bank Project preparation phase, and which are expected to get underway in the first year of project implementation. As mentioned above, the SIA process will be closely coordinated with separately commissioned feasibility and design studies to be carried out in parallel, as well as with the Environmental Assessment studies. Wherever, permissible under national and state laws and social regulations, the consultant may include multiple terminals/ghats/landing points as separate chapters within a single SIA document. However, if required by national or state laws to submit separate SIA studies for any specific investments, the consultant will be expected to prepare separate documents if required.</p><p>&nbsp;</p><p>The SIA will include description and assessment of the likely risks/ impacts and benefits of economic wellbeing, livelihoods, resettlement, issues related to indigenous people (IP), and</p><p>their interactions with the environment, including labor influx risks. The SIA should also describe the public consultations process followed, including a summary of key issues/ concerns raised and how they were addressed The Impact Assessment (IA) is based on the information collected in the social baseline assessment. The key tasks will include:</p><p><strong><em>a) Social Baseline Information: </em></strong>The consultant will collect the baseline social information of all pre-identified locations. The baseline social findings will inform the RAP process.</p><p><strong><em>b) Social</em></strong><strong><em>Economic</em></strong><strong><em>Cultural Impacts</em></strong><em>: </em>The SIA shall assess potential positive and negative impacts on socio-economic and cultural resources including: socioeconomic conditions; increased individual incomes; direct employment at the project; indirect employment generated by project activities; other economic activities stimulated in the community as a result of the project; employment opportunities for local residents; displacement or disruption of people&rsquo;s for livelihoods.</p><p><strong><em>c) Land Acquisition and Involuntary Resettlement: </em></strong>The land acquisition and resettlement process should be in line with those required under the government of West Bengal and Government of India laws and regulations, and the World Bank (O.P.-4.12). The consultant should identify the communities/households that would need to be affected due to the project investments. It also needs to address options of the design of the project to minimize resettlement, as well as compensation methods, land rights, consultations that have taken place with communities about the resettlement process, the status of the current resettlement process, and the responsibilities of the company in the resettlement process. There needs to be a grievance mechanism for communities for concerns and complaints about the resettlement process in place.</p><p><strong><em>d) Consultation: </em></strong>The consultant should also describe the public/stakeholders consultations process followed, including a summary of key issues/concerns raised and how they were addressed in the SIA and SMP reports. It is necessary to ensure consultations with Project Affected Persons (PAPs), civil society/NGOs and other stakeholders at least twice: (a) shortly after social screening and before the Terms of Reference (ToR) for the SA are finalized; and (b) once a draft SIA report is prepared.</p><p><strong><em>e) Cultural Heritage: </em></strong>The consultant should identify the physical (WB OP 4.11) and physical and non-physical(Indian laws) cultural heritage in the project-affected area having&nbsp; archaeological, paleontological, historical, cultural, artistic and religious values. It shall include cultural knowledge and traditional lifestyles. Proof of consultations with the government and communities about the cultural heritage should be included. The section also should describe the meaning and use of the cultural heritage, and conditions for removal.</p><p><strong><em>f) Gender Related Issues: </em></strong>The consultant will identify relevant gaps between women and</p><p>men, boys and girls in the analysis particularly; aim to address these gaps through specific actions supported by the proposed project, and link them to indicators in the results framework. It is intended to prompt discussion at the project design stage on opportunities to narrow gaps between males and females in human endowments, more and better jobs, ownership and control of assets, and voice and agency. The consultant must identify operations that are critical to closing key gender gaps to address gender inequalities and achieve tangible outcomes and include in gender action plan (GAP).</p><p><strong><em>g) Citizen Engagement Plan (CEP): </em></strong>Assess use citizen engagement to improve results in operations. Suggest measures to include citizen engagement in design of operations and implementation mechanism of citizen engagement in operations and include a Citizen Engagement Plan (CEP). Also, indicators for Results Framework.</p><p><strong><em>h) Other Relevant Potential Social Impacts: </em></strong>The consultant shall also prepare a list of other social impacts that do not cover under the above categories. This includes: increased community income, increased local prices of goods and services, immigration into the area, labor influx risk assessment &amp; human trafficking risk assessment, assessment of labor impacts of institutional restructuring, pressure on existing public services due to immigration <em>etc</em>.</p><p>The consultant shall prepare Social Management Plan (SMP), Resettlement Action Plan (RAP) &amp; Cultural Heritage Management Plan (CHMP) where needed for all pre-identified sub-project locations (ghats/ landing points).</p><p>&nbsp;</p><p><strong>B5: Labor Influx Risk Assessment for Identified Priority Investments</strong></p><p>The consultant will conduct labor influx risk assessment of pre-identified sub-project locations (ghats/landing points). This shall include key social risks related to labor influx include, risk of social conflicts, increased risk of communicable diseases like HIV/AIDS, conditions of labor, camp-related issues, gender-based violence and mis-conduct, illicit behavior (sexual harassment) and crime affecting the local population and child labor issues<em>etc. </em>This study shall also assessment human trafficking issues and the risk assessment of labor impacts of institutional restructuring. The consultant shall prepare labor influx mitigation plan and the employee code of conduct, which will be part of the Social Management Plan (SMP).</p><p>&nbsp;</p><p><strong>Section-C: Overall Executive Summary of EA &amp; SA Reports and Disclosure of Public</strong></p><p><strong>Consultation and Stakeholders Meetings for all Studies</strong></p><p>&nbsp;</p><p><strong>C1: Executive Summary of EA &amp; SA</strong></p><p>The consultant shall develop an Executive Summary to provide an overview of the entire Project, typologies of investments and summary descriptions of all known/fully identified investment sub-projects and summary of all safeguard instruments of the project including EIA-EMMP, EMF along with social safeguard instruments (SIA, SMP, RAP, labor influx <em>etc.</em>) including a summary of stakeholder consultation and disclosure carried out in preparation of each sub-project location. The goal of the Executive Summary is to provide an overview of the environmental and social studies carried out in preparation of the Project, in a non-technical style and format which is accessible and understandable to the general public and project stakeholders. The Summary document shall also be translated into relevant local language(s), and both English and local language versions shall be consulted upon and publicly disclosed. Which shall be separately prepared based on environment and social assessment of the project.</p><p>&nbsp;</p><p><strong>C2: Public Consultations and Disclosure </strong></p><p>The consultant will assist the WBTIDC in coordinating and executing public consultations and engagement with stakeholders for all phases/elements of the EA &amp; SA process as separately described above. The studies will require consultations with groups likely to be affected by the proposed project including communities, traders, private ferry operators, NGOs, government at different levels and others on the project objectives, activities, and its environmental and social aspects including potential impacts, risks, and effective mitigation measures, as well as project benefits. <strong>A minimum of two rounds of consultations are expected: one at the screening/scoping stage and other on preparation of draft documents.</strong></p><p>Consultations and discussions with stakeholders will begin during the scoping stage, will continue during the baseline data assessment, as well as when drafts of each required instrument are available. Consultations should include a mixture of formal workshop events targeting local and state-level stakeholders, smaller community meetings and focus group discussions, and individual interviews/meetings as deemed necessary to ensure all stakeholders are given the opportunity for meaningful consultations on the Project and its environmental and social impacts and aspects.</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>[1] SAIL at Durgapur, Bokaro and Rourkela; IISCO at Burnpur; TATA Steel at Jamshedpur</p><p>[2] NTPC at Farakka and Kahalgaon; CESC at Budge Budge</p><p>[3] Source: Report on Transport Department Achievements, 2011-2018</p>"}]}